This is the best fun place for my kids today. Its very clean, organized and a lot varieties to play. Most importantly, the staff is very nice, helpful and friendly than I could imagined. The prices are very reasonable. Well keep coming, thanks !!!!!!!!!!!!!!!!

It was pretty cool, but some of the activities were unavailable and the basketballs were flat. They are hiring, so I suppose being short-staffes was part of the reason for this situation.

Its alright now food court wut so ever but even a salad bar or drink station...so when you come be creative and bring your own variety of goods...at the desk its all sugar....amd we all know sugar is very bad for you

I used to live this place. until I showed up with my son tonight and they suddenly were only accepting cash. ok. but I live quite a ways and wasnt willing to drive all the way back to get a cash card. surely there must be Venmo or Google pay or some option as clearly this is an operational issue. nope. no interest in even trying to sort the situation despite many attempts to find a solution.of you dont want business just say that clearly and keep operating in 1982.

This was great for me to be able to have fun and play with my son I would go back but if they still have there employees there acting like they hate there job then no it was my first time and I really didnt get any info they were plan just rude

I am only giving this place two stars because my 5 year old son loves this place and enjoys it there. Also, kids do not need to know the adult issues that happen behind the scenes of their birthday party. However. I am very disappointed in the staff. Very disrespectful and unprofessional. Especially, how Ari, a staff member, rolled her eyes in front of my 9 year old son. I do not know why she did what she did. My son witnessed her rolling her eyes when he asked Gio, another staff member, to clean our party room table because it was very dusty and dirty. Gio was very kind and he came and helped me cleaned the table. Keep in mind I had no idea who my party host was because the host was running late, but Ari was already there just standing around and she ended up being my host. She showed up 30 minutes later, in the party room saying she was my host. My son then reminded me, letting me know that Ari, the girl in the red sweater was the one who rolled her eyes at him. Later on, my husband then politely asked her for a trash can, and when she turned her back she rolled her eyes again, and my son and my niece happened to pass by when she did it. I do not usually write these kind of reviews, but when it involves disrespect, out of being lazy, or not liking your job, and it is towards any family or guest. That is just completely unacceptable and is bad for business. I hope JUMP USA takes initiative in handling this issue and does not sweep it under the rug because the entire time from the moment we got there, we felt very unwelcomed. One last thing I would like to mention, there is another staff member, never got her name, but she was wearing square framed, gold, pre-scribed glasses. During the party I approached her respectfully, at the front desk, we even made eye contact and she gave her back and then awkwardly walked towards me, and she looked annoyed when I asked for paper plates and napkins. Some of the staff members just seemed very sluggish, and rude. This was definitely not the type of party experience no one as a parent should go through. Once, again, management needs to be aware of this and needs to take care of this kind behavior and issue.

My son is 2 and he had a lot of fun.

Kiddos had lots of fun. If theyre happy Im happy. Surprisingly it was empty for a Friday night. I will say this do not go for the arcade games they are a bit steep. Other than that your kid will have a blast jumping, playing dodge ball, basketball, and playing on the inflatable slide, and mini obstacle course.

Nice place, rather clean, fun and reasonably priced. Music is ok, not too loud

This place was very dirty and not clean at all there were holes every were and the trampolines were all broken and not bouncy at would not recommend

The kids love this place. They always have a lot of fun. And the workers are really friendly.

Really cheap really fun cant wait to go again

I took my ten year old son and his friend. They had a great time. They did the trampolines, bunger jump and water ball. This is A fun place for big kids( 8 and up). They also have a smaller trampoline room and bouncy house for kids 7 and under.

Clean fun entertaining!!

Had a blast

Such a great family activity! Kids had a blast but so did we! Great way to beat the heat & make great family memories!!! My son wanted to go the next day too!

Quality of trampolines appear to be poorly maintained with duct tape serving as patches. Staff seemed less interested in actively helping customers who wanted to use rides and rather sit behind the counter. Overall appearance could be improved with an investment in paint, patching and netting replaced where zip ties are holding it together.

This place is grate fun for the kiddos and parents pretty cheap just not so clean.

Good times for spring break. Staff was friendly, facility was clean. Full of fun and games.

Very very grateful

Great place for kids to play. The have many jump stations to let the kids play and they are pretty well cushioned to protect from harm. However, there isnt much organization going on. We paid for the 1hr service but there was no way for the staff to keep track of your time, so we could have easily stay well beyond that.There also wasnt much enforcement in the rules going on. There were some people jumping with shoes when they shouldnt and some jumping in areas that were unable to sustain their weight.A good place to go once.

It was cool went there a week ago and it was super fun!!

Great price for the activities! As a parent nothing beats allowing the kids to run around and tire out while you relax.

Just had my party there on the a weekday and I can just say the price was perfect!!! It beat any place here in Austin to book a party. Aside from that they even added a coupon to make it even a BETTER price!!! My room was ready and how I expected it to be when I got there. And aside from that there staff is super friendly. Party host was there all the time helping with the party and made sure we had everything. Couldn’t have chosen a better place to have a party.

Bad service rude employee

Lots to do but easy to lose a younger child. Also they do not check to make sure you leave with the right kid so keep an eye on your little one.

Its ok, but the price is expensive. Watch out, they seem shady because they tried not to honor the groupon I purchased.I gave it 2 stars because the kids had a fun time.

This place is awesome. I had a wonderful experience despite the place being so busy on a Saturday. I was offered the best package for my family. The staff is very attentive to the customers. The price was great and theres a lot for the kids to do. Im looking forward to returning during the week when there are less people I hope. However, I dont regret the experience regardless of the crowd. Id recommend this place for anyone looking for a fun experience the adults and children can enjoy. Cant wait to do this again. Theres lockers for your personal items. The staff can order food for you. Most important youre treated like a valued customer.

This place needs a lot of work. Very worn down. Carpet coming up every where. Dangerous holes and tears. Ive never felt so unsafe at a place like this. Repairs look bad. Im so glad i didnt pay the entrance fee. Luckily it was free due to a birthday party. I will definitely not return!

Not dirty but NOT CLEAN, looks like it needs some maintenance as well

Awesome place

We had a blast, just remember to wear socks unlike some that were in my group. They do sell them there just incase. Adults remember jumping isnt just for the kids go out and have some fun too.

Family Friendly, Friendly Staff And Reasonable Prices !!! Just Needs More Of A Variety

It was fun. would be better if they somehow got rid of the horrid smell

Went there for my grandsons birthday, it was fun Lots of fun activities, they even have Massage chairs, wow. Great place to go with your kids.

This has got to be the worst experience ever ... We had my granddaughters 4th birthday party there. I cant even tell you the name of our host or that she helped us with anything. We had to continually hunt someone down or do it ourselves. I was given a review and flash drive of pics taken during the party. Pictures? Really? Well, 14 pics of her opening presents, which we had already and only 1 or 2 of the birthday girl in action. You get what you pay for ... Not much! Very dirty, run down, and just not a place we will return to. Unfortunate!

My girls love going to this place for a 8 and 6 year old for jumping for about an hour, which is more than enough I paid $17.00 and they finished very tired and happy. You can also get a good deal in Groupon.

Lots of fun, wish I had place like this when I was growing up. I am almost 40, but had lot of fun there and it was good exercise too. If you go during the day, it’s less crowded. It’s popular spot, so can get busy some of the days in the evening. Place is pretty big and parking lot is huge. They seem to throw lot of kids’ birthday party there too.

I had my sons birthday party here this place was amazing! Very good prices very friendly staff! We will be back!

This place is totally mind-blowing!It has enormous trampolines, and has lots fun games such as dodgeball, soccer, and basketball.There are place where kids can play.And also, their clerks are very nice.It was awesome!

My kids and there cousins loved it and so did I but the drinks I thought were a little to pricey when you can just go to the store and get it cheaper and stuff it in your bag

Enjoyed myself with my daughter. This place is great for an older kid without being restricted on size and what they can or can not do. It is also is a great for adults. Only thing its lacking is food; yes there are snacks but I need FOOD nacjos, hot dogs, popcorn burgers. All in all fun place to go

I wasnt sure what to expect bringing my 19 month old to a trampoline park. We came with family and other kids and had an absolute blast. Service was great. It was $5 for her which was great. I bounced along with her. The also had a blown up tunnel system which she had a blast in. Over all a great experience.

I was expecting my kid to dislike this place but he had an ok time. From a parents perspective, the equipment are stained and the staff are fair. Nothing major to complain about.

What a fun place to escape the heat with your youngsters. I would have given them more stars if they had healthier options for snacks while located in a place that youre not supposed to bring food from outside. Im just saying I bring my kid there to burn off energy not to put sugar in them to have more energy.

Granddaughter loves this place.

Great place to have a childs party

A tad run down and a tad over priced. My son still likes it though.

My grandchildren enjoyed being here...which is really all that matters. I was just disappointed that the place is dirty and a bit run down. The white picnic tables used for seating were disgusting and duct tape was used to hold together the carpet throughout the facility. Im guessing the place has definitely seen better days. We went here because we had a Groupon. I probably wont go back.

Kids have fun and its pretty big space. But they have inflatable balls that you have to pay extra for and they deflate within 2 minutes of your child using it. All inflatable balls had holes in them. The place is not really clean either.

If I could give zero stars, that would be the rating for Jump Party USA.Very VERY disappointed in new management and the changes theyve made to this place. Last year, My daughter (3 at the time) and I came here and had a blast every time. It was very affordable, under 10$ for the entire day and she was able to go anywhere, from the big trampoline court to the dodge ball court to the zorbs and everywhere in between there were no limitations and it was my job to ensure her safety as should be expected.With the new changes, every area except the very small area is for 7 and older.I also need to mention that most of the children were under 7 and had to cram into that one area. And one last thing, I said my daughter and I came and had a blast, thats because I was able to jump with her and slide, etc. The new area they expect these kids to be in, is too small for adults to jump in. Very disappointing.I requested a refund due to the fact that my child can go to any of the other numerous trampoline parks and have no restrictions. I think it is absolutely ridiculous what this place has turned into. Used to be such a fun place but with these new limitations and restrictions I will not be returning.The pictures are an example of what we saw when there, a giant area with barely any kids in it (due to most being under 7) and a small area, crammed with kids some that are too big to even be in there.It would be completely understandable if there were any bigger kids there, but as you can see, the bigger area was mostly empty after they cleared the kids under 7 out.

So its kinda weird but I liked jumping there it may look small on the inside but it is big but not that big

Got pick pocket of my wallet will never go back

Never been there before

This place is amazing they have pretty much everything. And the music choices are amazing. I like that they play a lot of different genres.

Its okay, its just not what I expected.

This place is awesome! Very spacious and I appreciate that they have separate areas for big and little kids. There is enough variety to keep the kids busy and active. The weekday specials make it affordable enough that we can come here on the reg instead of just special occasions!

A great place for parties. All 5 of my nephews thoroughly enjoyed the visit. My only complaint is that they dont have nachos!!! Lol

Its a great place! they have great service, nice staffs, and enjoyable trampolines. I really enjoyed this place with my friends!

Was awesome a lot of kids that dont get watched by their parents, the trampolines we good but some had duck tape on them.

Its a fun place for kids to play

This place was not nice at all asoon as you get there is smells like piss the kids dont know the difference but the place need a good cleaning.

Its a fun place to be with your friends. The best part for me is the dodge ball. Very nice place I recommend it

My kid had a blast, love the separate areas, and the birthday party service was great.

Have fun stuff like doge ball soccer etc... Hungry? They have good snacks. Kids would love to jump there.

Outside it doesnt look like much, but once you get inside its a lot of trampolines for kids and adults to jump on. It wasnt too crowded so youre able to actually enjoy everything that there is to do. I image well be coming here more often to burn off energy for my little kids.

I have a bruised bone thanks a lot also the bathrooms are the grossest thing in the world

No from me, I had a really bad experience, the owner needs to step up and hire more staff or staff that can diffuse a chaotic situation. I felt bad for the staff not being able to control the situation with teens. There was so most profanity and teens starting fights. While other parents with little are trying to enjoy themselves. So if you like the chaos, ghettoness this is the place for you.

Played basketball was super fun.

I give this place 4 stars because they need more workers to watch all the attractions that they have.

Fun place but getting old in the tooth. Not much to do for 3-4 year olds besides jumping . Lots of broken games

Make sure to eat before coming, they do not allow outside food.

Very clean. Fun place!

Got a Groupon Deal! Chill place with different trampoline park options for kids, soccer, bouncers, etc.

Jump USA is the best place to jump at!I love it! I go there every Sunday it’s amazing!!

Fun place for kids to go get energy out my 8yr old loved it and decent b day parties as well.

Loved it very affordable if your a baller on a budget lol

You will love it because Mon thru Fri if you have a child under 6 you only pay $5 for one hour and get to jump from 10am to 2pm!!

This place sucks. The pictures makes it look so fun. For kids over 6 there is nothing to do. I WILL never come here again

Kinda run down and a lil much for what we got but the kids had fun and thats what matters!

Great place to take pre-schoolers during the week when all the big kids are in school. Especially when its too hot, cold or rainy for the park. They charged me 5 bucks a piece for my boys, and let me come in for free.

We had older kids chasing the little ones I was with cause they hit the older ones in dodge ball. The older then started threatening other little ones. Lets just say they are not allowed in JUMP USA anymore.

Great place, just went for an hour. Id like to check them out for a birthday party in the future but I dont know what the outside food policy is.

Nice my son has loved

This place needs some rule and safety enforcement. The little guys pretty much run free .

Plenty for kids to do. no outside food allowed which is weird and annoying. Lots of people seem to work here but I guess they all stay up front and you have to physically go get them if you need something at the back. Kids love it though

Initially went in, and wondered why it was a bit empty on a Sunday. Got my answer quite quickly. Besides being pricey, NOT very clean, and looked a bit scketchy. States to wear socks at all times health reasons that should be the least of there problems. Located in a Hispanic zone of town, Asian lady prejudiced against the community it serves. Dont recommend, wouldnt give a star if that was possible.

Has a toddler area, check-in was quick, jumping area needs cleaning. But, overall decent for the price!

Best jumping place ever

Very good customer service nice and friendly place to bring the kids to have a fun time great for family’s and birthday parties clean environment nice works great place !

This was so much fun! Great place for the whole family. Friendly staff too!

Pretty

Not BYOB.

Place is ok but kpop music was amazing!! BTS and Big Bang! I died!!

Love this place for my kids

I love it. Its a fun entertaining place.

It qas clean, friednly staff. Pretty big place!

Its fun and on Fridays you can get a discount

Its ok great for the kids just not well entertain maybe it was a dry day price is ok

This whole place is fun. Specially the bungee ride and the water bubble too.