I love this place its very relaxing and if I could I would go everyday. Very clean and professional. I always ask for a sauna. I recommend if your in the area to just do a walk-in. Place is awesome..

This is by far my favorite hot tub experience I’ve ever had in my life! Reasonably priced and well maintained in part by customer cooperation. AJ was very patient to explain why showering is mandatory before entering the tubs and why a wash cloth must be used during said mandatory showering. Towels and wash cloths are provided with your hourly rental; you just bring your own soap. I will definitely return as frequently as I can afford to considering I get here without a car from SouthEast Santa Ana (almost Irvine).

Amazingly helpful staff, an extremely clean environment and I can easily say that this is something that my wife and I will fit into our schedule no matter what! So you do the same and come relax in some steamy goodness ;)

This place is AWESOME! Great place to just go and relax and soak the weeks worth of soar muscles. The staff was super cool and its a very clean and well kept place. Thanks for a great experience Neptunes cant wait to enjoy your establishment again sometime soon. Totally recommend this place to ALL

Had such a relaxing time w my boyfriend.Room was exceptional. Water was clean. Staff was attentive, informative and friendly. We got the bigger tub which has a sauna in it and it was super affordable. $40 an hour. Loved that the lights were dimmable and that youre able to customize the room to your liking. Oh and did i mention you can bring alcohol! Will totally recommend. Cant wait to come back.

A really nice place....reasonably priced....pleasant environment.

The staff was super nice and i enjoyed every moment there

VERY UNPROFESSIONAL RUDE! RUDE! RUDE!!!

Not at all what I expected... Pictures on website not accurate at all. The staff talks to you so RUDE.. Never going back...

Havent been there for a while, but when I went it was awesome, I definitely enjoyed myself great memories!!

I went with my long time friend last night. He’s been going here for years. Never knew a place like this existed so close to me. AJ was very nice & I thoroughly enjoyed my hour in the jacuzzi relaxing. $30 for an hour was definitely worth every penny. Will be visiting again soon.

Automatic 5 stars for me. All you need is 2 hours in here and youll be well refreshed. Better than any spa, or korean bath house Ive ever been to. You get a room to yourself or party and everything else is up to you. The owner, AJ, even lets you drink alcohol in there. This is a true gem. Jacuzzi, massage table, sauna, music, alcohol, what more could you ask for. The only downside to it is theres only 3 rooms and its best you call in and reserve. But even that one issue cant stop it from being rated 5 stars

This place is such a gem....so calming and relaxing my woman and l will tell anyone we meet to try it out well worth the time and money

So relaxing love this place I cant wait to come back

Clean space, private and the management is flexible and helpful. Management is very informative on the space and does their best to accommodate you and your needs. Highly recommended place to relax alone or with a significant other. Great stay-cation getaway!

If youre looking for a great place to relax, and let your hair down - look no further. Winter or summer this place rocks !!My girl and I have been frequently visiting Neptune for years, and never been disappointed with the professional staff and cleanliness of their very private rooms. Great prices and complementary amenities upon asking are always a plus. I would definitely recommend anyone who just wants to disappear from the everyday hassles of the work day.

This a great place to go and relax. Its clean, management is extremely helpful, its private, they adjust your the temp of the water based on what you like. I have been going here since I was 21. Enjoy! I always do.

My fiance and I have been coming here for a good while now and our over all experience has not only been great, but amazing! Its always clean, and the staff is always on top of everything... not to mention friendly.Just a tip of advice to the ladies, we recently went and she had dyed her hair. Unfortunately, the hair dye stained the water of the Jacuzzi and we had to pay over $200 due to the fact that they have to clean out the entire water. It was totally our fault as we were told to rinse all fall out well, so ladies please be careful if you have any colored dye! Also, be careful if youre wearing any lotions or oils.This will not stop us from coming though! We will be back with more precautions... but definitely a must go to if youre looking for a great Jacuzzi place!!

Great staff! Clean and great environment. Prices and great. If youre looking for a great amd relax time with someone then this is the spot to go!

Just ok. It was really expensive and the lady at the front desk was awful. I loved the massage though. Girl was cute. Tl

I recently came across this place through word of mouth and after long and stressful day decided to check it out. when i called to get more info from the place i was greeted by a warm and knowledgeable member of the staff by name of A.J. when i finally arrived there he made sure that my friend and i were very comfortable with our experience. he was also flexible in handling our time/rate and gave us incentive to come back. and we definitely will come back. we were pleased with our experience @ neptunes!

I don’t even know where to begin, rude guy talks to much . Dirty and uncomfortable environment I felt like I was being watched or listened to expensive, meaning you pay to much for a worthless time they bother u they can hear u can’t relax and enjoy yourself if you need the water hotter or need to go in the spa you need to open your door and ask them to turn it up I will never recommend this to any one and I definitely will never be back fool me once shame on you fool me twice shame on me

Good prices for rooms and clean my wife and I will go again

Friendly staff really helpfull it helps my bad back an very relaxing

Clean rooms, clean water and friendly staff. Two thumbs up in my book

Ladyz........ if you want a romantic evening with your man, or just by yourself...........do not go till you read this!!! THE MOST CLEANEST, SAFEST AND WELL KEPT PRIVATE RELAXATION HOT TUBE RENTAL IN SOCAL. This place can literally be the only establishment of its kind. I dont give to many reviews but my friends that I bring along insist, WE ALL LOVE THIS SPOT........Thank AJ!!!

Super dope, VERY clean, the owner is amazing very friendly

Trash customer service.

Worst costumer service. I was with a girl an the guy told me over 7 time not to use any type of lube or oils in the hot tub :( how embarrassing. I was like ok you told me a few times already an then he started to yell at me. Ftp

Make sure you keep track of your time, the place will rip you off by 10 bucks, I repeat, make sure you keep track of your time !!!!