Clean, easy to find reserved seating & helpful, responsive staff! Good seating, easy to view screen, great quality picture and terrific sound.

This is an edit based on a response from what appears to be a corporate representative. I understand you would like the Albany team to give me a 5 star experience and assure me they can do so. The Albany team is not the issue.. They are great our family experiences are always good. My reasoning for the 3 star rating are corporate level. I would assume renovations would come from an improvement budget. Im asking you to allocate more funds and a plan to renovate our Albany facility. It is in need! Please read the post before responding with solutions unrelated to the complaints.Thank youAlways a good time we always have a lot of fun when we come here. Seriously in need of renovation. Please consider updating this theater it would be a great Improvement for the city of Albanys entertainment.

Great customer service, felt very invited welcomed. The floors were nice and not sticky. Popcorn with. Only one other person in the theater besides me, which is nice. . Even when you go to the movies by yourself, its still a fun time at Regal Cinema in Albany, Oregon. .

The staff was friendly, and the food bar was good. Sad to see the cinema will be closed for a bit.

Plenty of parking, easy access. Got to see a movie without a crowd because Elsa saved us from them all. Picture was great. Sound was very good. Ticket prices a bit high. Over $10 per adult!

Great service, clean theaters. Only complaint would be the prices but thats everywhere. Overall wonderful as long as you arent looking for a lot extra.

The incline of the seats is so minimal so you cant even see the movie because theres a bunch of heads in the way. More than once it smelled like rotting flesh combined with used diapers. This theater always has a raunchy smell and prevents enjoyment of the movie.

Rarely a bad experience. Nice selection of movies.

Clean comfortable seats, good sound & projection quality. Ticket prices are on the high end of the average in this market

The popcorn was great, the theater was clean and the movie was good. Who could ask for anything more? Oh, the sats, standard theater seats were comfortable.

Snacks are way too high. $8.+ for a med. popcorn. OUTRAGEOUS. Pretty clean and a decent movie selection.

The seats were comfy and it was easy and hassle free with my children. The concession workers were patient with my 1st timer kids and made it so much fun for them to see their 1st movie

Stadium seating. Comfortable seats. Too many trailers. One restroom a long distance from theaters.

Loved it great seats and the popcorn and drinks were refillable so we enjoyed that very much. Large screens and soft seats.

We love our local theater. Love all the employees they are a great group of kids.

Friendly staff good popcorn and awesome movies all the things a movie goer needs

Its a clean, every day movie theater featuring the newest hit films. The tickets are available for average prices and the concessions are typically pricey. Employees are friendly and helpful.Screens are the expected size and quality and they offer standard & Real3D films as available. The sound is good quality but nothing to write home about.Deducted two stars for the Regal Cinemas decision to bar patrons from exercising their Constitutional right to defend themselves, especially with the recent history of theater shootings.

Way to expensive. The surroundings are fine and the popcorn is OK, if way too much. For two people, one popcorn and two small drinks, it was $40 for a matinee. Next time, will wait for Redbox.

Kinda expensive on snacks ..open on holidays such as Christmas Eve and Christmas. Friendly staff and clean facilities. Modern up to date equipment and lots of seating . Small building but lots of cinema choices for viewing .. I would give it 2 thumbs up like ciscal and ebert..

Prices are higher than other cinemas in the area. Both for admission and for concessions. No stadium seating. No senior pricing. Movie was billed to start at 6:45. Loads of commercials and three short previews later and the actual movie actually started at 7:10. If I wanted to see 8 commercials, I can do that at home.

Cozy little theater that reminds me of the one I grew up going to.

Good service and clean facilities. I would be happy to go again.

Good old fashioned theater!! Big block of central seating, with a row of seats on each side. Good parking lot, and at the intersection of two main roads. Highly recommend!!

Need children Seats I have a hard time making it through a movie with the seats..

Outdated seats and below average sound quality. However, the service is pleasant and the variety is good.

I was there last Friday watching frozen 2 great movie and plenty of parking

Its fun to watch movies and the theaters are always clean, but its expensive to go

Expensive and no food combos. Clean bathrooms. Gave an extra star for their $1 summer program.

Theater is always kept clean. Its usually pretty quick getting in and getting snacks. I wish it didnt feel so over priced. But aside from that, its a pleasant place to come for a date.

Update: Stars falling off for Albany Regal, from 4 to two.. As a busy, working adult going to a movie is a wonderful way to unwind once in a while. But, it takes some planning to get the other busy folks in my life coordinated so we can go together vs me going alone. It requires contacting the person(s) the day before, figuring out a show time that works for everyone. That done we get to the theater the next day anticipating a fun time only to find that from the day before to today theyve changed the movie time. The movie has started but theyd love to sell you a ticket (no thank you), youve only missed half an hour, or they have changed thier hours and theyre just plain closed. So... Call me a slow learner but this has happened to me 4 times (wow, embarrassing to admit) so no more movies for me at Albany Regal. Theres no way to plan to do it the day before without risking it getting screwed up by time changes.

Having to buy your tickets at the concession stand is very inconvenient. They need to have a ticket only line.

It was very difficult to enjoy. A morbidly obese kid and his 2 friends were very loud. The bigger one kept belching extremely loudly and then turned around and shushed us like we did it or something.

Eh... Its not bad, just why pay $15-$25 per person for a movie, popcorn, and soda, when you could wait 3 or 4 months (2 if it stinks), and watch it at home for 3 bucks with as much popcorn, soda and people you want, plus the ability to pause when you run to the bathroom...

Very dated inside and out, was a bit of a flashback to my childhood in the late 80s- early 90s. However the pricing is very 2019. The price to see a movie in this theater in a smaller town, was more than the price I pay at an updated theater in a city twice the size. (That theater also has reclining seats)

Ok for am older place. Seats are comfy. Matinees are expensive

Hometown staple. Honestly, the popcorn and the prices are better than Corvallis. If I cant watch it at the Pix, this is our go to.

I dont go to the movies, to see a childrens movie, to sit through 30-40 minutes of previews and ads. My children are bored and getting antsy before the movie even starts. I wont return.

I love this theater, but I purposely brought a sweater because it is generally too cold in the theater when hot outside. Then I forgot my sweater in the car. My fault, the theater anticipates a full house and glad they keep it cool for the patrons. Matinees are the best.

Wonderful date. Great service. Pretty cheap. ️ (finger guns)

It would have been fine however we had a group of about 5 teenage boys sneak u to our theater mid movie and someone came to talk to them but didnt remove them they disturbed the rest of the movie.Otherwise the theater is fine.

A little to pricey, and super picky with their discounts. Ussually pretty clean.

Average theater that needs updating. No theater seating so you have the issue of heads blocking part of the screen. Video and audio quality are good.

The AC rattles a bit and it hurts your immersion during quiet scenes. Its fine tho

Top of the line movies great employees.. senior and military discounts

Just saw the joker they had nice workers, had a good time.

Like all theaters, the price keeps going up. No perks. Old theater, so no stadium seating, but at least the seats are pretty roomy. Generally dont buy concessions because of cost and lack of basic things like refills. But, its convenient if you live in Albany. They keep it pretty clean.

They sure do make it simple to watch a movie!

They always have fast and pleasant service. I always enjoy going to the movies here :)

Very helpful staff, fair prices for movies, food and drinks.

There are definitely better movie theaters out there, however not in this area. Its decent overall but I think its a little pricey since its not all that fancy and is pretty basic; but if you want to see a movie on the big screen and cant go far then it does the job!

Our family just watched Ready Player One in 3D in Auditorium 3. What a disaster!!! The movie was great but the projector needs to be thrown in the garbage. Movie was so dark that it had almost no color. It was blurry and Ive see better quality on a camcorder copy. It was slightly lighter in the center but was much darker towards the outside. The movie preview green banner was so dark that it was in between a dark forest green and grey. I would give the movie 4 stars and the theater a 0. I was so disappointed I cant even express it well. I will not go back to this theater until I know it has been updated and the equipment can produce a quality experience.

Service was great. My ticket was more like a piece of paper.

The sound quality was not the beat the there was too much high and mud sounds I’d there was any low it didn’t come through the highs and mids

We always have a fantastic time.

Staff was excellent on being quick and making sure we get to our movie on time a little pricey but what movie theater isnt

A very great place to see, so go and for yourself.

Very nice theatre and never crowded when I have been. Courteous service, and clean throughout. Best prices are before 5pm. Get a Regal Crown Club Card for extra benefits, free drinks, free popcorn, free movies can all be earned with the reward program, and its free!

$13.58 for a small popcorn and soda. Highway robbery.

Just too expensive. Need new seats and automatic ticket machine so we dont have to wait outside for 20 minutes

I like this theatre because of the location and atmosphere was pretty good also...gave 4 stars based on the over priced concession items such as popcorn and soda etc but overall had a great time and enjoyed my visit

Went for the first time and loved it, my favorite movie theater that Ive been to in the surrounding areas so far. Prices are a bit higher than Im used to but I see them as a standard for the areas. Popcorn is just right and even tasty the next day!

They consistently do a great job with cleanliness, appearance, and customer service! They could upgrade the seating and handicap options. My lower spine, four discs, are broken so Im especially sensitive to these things. Just a tip for others in the same position, bring an ice pack, time your meds, move positive every fifteen minutes, or bring a wheelchair if youre like me and need to use one for longer term things only.

The auditorium was completely flat, and smelled of urine. We really wanted to see the film, but as soon as we sat in the painfully uncomfortable seats we knew that it would ruin it. Walked out within 5 minutes of entering. Please, go somewhere else.

Great the new young lady working on the window was a big help while learning how to sell tickets.

Rambo was playing in the theater next door but the war was too loud for me. I could hear all the explosions and gunfire through the wall!

Spending 35 minutes watching trailers before the movie comes on is ridiculous. I’ll find other ways to waste my time. How 2 trailers and then the movie I paid for.

Nice, clean, staff was friendly enough.

Great place, clean, friendly service..

Very clean, friendly employees and good popcorn

Seating is nice cost is on the expensive side for theaters in the area. And they have a lot of ads which adds to your movie time great Lee

The food was pretty pricey but a great experience

This was not bad considering its a small place, theater are big although all seats are alsmot line up at same level. This can be a problem forchildren and small person to enjoy their show. At the same time I did look as if there was short staff because the theater could use someone to keep clean at least entrance.

Clean. Friendly employees. Seats are comfortable.

The people were very nice and the place was fairly clean!

Really expensive. Good quality screen and sound.

The cinema was clean, no lines, and the volume of the movie was good, not too loud and quiet passages could be heard.

Its the only multi screen theater in the town. It is a little run down but over all its good and the staff is good.

Love the deals and great movies glad they are still around

Watched the second Guardians of the Galaxy here. Overall pretty good. Sound and picture was nice and seating was good (no one was sitting in front of us). Only problem was we could here sounds from outside the theater.

Okay theater kinda dated and not cheap

I want to know why there were over 20 minutes of previews & other stuff before the movie. It was supposed to start at 10:30, but didnt until almost 11:00. I expect some previews before the movie, but over 20 minutes worth?!

Too lightly staffed... wait times almost made me late to my movie. Child booster seats dont fit right in movie seats. Otherwise service, cleanliness, and facilities are good.

Needs friendlier employees, and better prices. Not bad place tho.

Clint Eastwood likes Bradly Cooper. Me? Mot so much. He was American Sniper.

Regal needs to invest in upgrading this theater. It hasnt changed(mostly musky smell) since I watched Rodger rabbit here. Projectors ok, but place it self was already dated 20 years ago. Only give it three stars because I saw a lot of great movies here throughout my life

Not terrible, prices are crazy high, however thats standard for a big name movie theatre. Sound is good.

Cheaper than most theatres, including the price of food and drinks. They have good deals on some days and a student discount. The biggest issue is the seats are not angled properly so if you sit behind someone tall, youll have a hard time seeing over them. Other than that, it is an enjoyable experience to go here.

Went to see a new release. Not too crowded. Facility was clean, and staff were courteous.

Someone forgot to draw back the curtains until 1/3 way through the movie we saw so that 1/4 of the screen was obscured on either side. The theater was also absurdly COLD. Like 60 or less on a 30 degree day. Apparently the comfort of their patrons ranks pretty low after they gouge you at the ticket office. Uncomfortable seats and absolutely filthy floors. The carpet is old enough to vote.

Needs updating. Ok when you dont want to drive far. Salem theaters are better.

Nice and quite, love my icee.

The staff is always friendly but very slow. If you want popcorn you need to give yourself a solid 10 minutes to wait in line before the movie. The bathrooms and everything are always clean.

Great movies, great snacks, great service!!

Seems like home always a thrill

Love going to movies here! Workers are friendly, and helpful! The theaters are cleanNice place to bring family.

The first time I visited I loved the female staff, super kind and funny, but the second time the guys seemed a little distracted talked to each other in a corner.

Nice staff clean building fast service

I really good movies and great snack

Stopped over night here watched Harry Potter. I was driving a semi truck the manager was accommodating not many cinemas let us park in their property. We (truck drivers) are like every one else we need the good restaurants now & then we love to watch movies, not a lot of businesses allow us to park in their property except to deliver to them. Over all good experience @ the regal7

We love the location of this theater & weve always enjoyed the fact that its never too crowded. Although, that may be due to the price of admission & concessions, as they are steep. Overall, their movie selection is great for a small town.