The store employee was very helpful and took the time to go out of her way to help my mom, which I really appreciated.However, the rest room definitely needs some renovating and smelled like urine, very badly. The stall door locks were also broken.
Always love to shop at this store. Good prices. A place that my sister from Virginia comes to shop every time shes in town. Waiting for a particular Christmas item.
A little confusing to walk around in there but so much stuff for so little money. My girlfriend is swedish and she miss her country a little bit less when visiting Old Time Pottery Wilmington. That makes me happy! Definitely coming back for both me and her.
Great place to go for bargain hunting. You can find a variety of things here from dishes to decor.
Love this store. So many cool things
Lots of Christmas stuff out already....lots of really neat stuff.Loved it.My friend and I spent 2 hrs in there.
Everything you need and even more of what you dont need. Low prices. Huge selection of home decor items.
Love the store. Always great service
Well stocked, lots of holiday merchandise. Courteous employees.
Nice place to find some cool home decor for cheap.
Great store, the prices are really affordable and you can find almost any item that you want ranging from cookware to glassware to decorations or bedding. A really awesome store and 10/10 would recommend
Had a good experience when buying but had to return a bunch of stuff and the associate literally told me I shouldn’t bring back so much stuff and “put them through all this.” I asked her what I should do instead? She said “you can return but to go through all this...geeez.” Apparently they don’t like taking the time to provide good customer care when you have to return. I was treated like an inconvenience. The lady literally walked away at one point shaking her head. It took over an hour to get a refund.
Good selection. Excellent customer service.
Always find what Im looking for!
Very good! Found just what I was looking for! Friendly service, also.
Great store great prices
Little pricey for what they offer
I am completely obsessed with this store.
I came in with a broken Christmas tree and Taylor went out of her way to help me. She made sure there were more of the same tree, and if there wasnt she would do what she could to help me. She was very professional and very bubbly. Will definitely be a returning customer... Such a pleasant experience from her and the rest of her staff. Was helped by two other girls, Amonda and Kathleen with a tablecloth! Keep up the good work :)
It was really busy today but I found the bed skirt & curtains I needed!!
Seasonal items are interesting .
Some bargains on outdoor items. Some items pricey.
I love this store, but had an unpleasant experience yesterday. There was one register open and I was the 5th person in line. The person in front of me literally had an overflowing cart and was also purchasing a tree. All of a sudden I look over and a register had opened and then another right next to it and no announcement was made for the next in line to come over, when they clearly saw the person in front of me! That’s supposed to be the way it’s done, right?I was in line for 15 minutes! Finally I saw the other register ring up there last customer and jumped into that line. When I asked the cashier (Taylor) why she didn’t ask for the next in line to come over, and her reply was that she had a line! She didn’t have a line until she opened. Then she got a snippy attitude like I did something wrong by asking that question! She didn’t say thank you, happy Thanksgiving or anything. When I said it to her, she didn’t acknowledge and walked away with an attitude. That’s honestly the first bad experience I’ve had at that store, but rudeness to customers is a big no no — so Taylor needs to get her emotions in check and do the right thing. You don’t take customers first that walk up, when the lines are long at other registers.
My visits to OTP is usually good.They have a great selection of decorative items for your home inside or outside. The prices are reasonable. This is the place for most Holiday and/or seasonal decorations.
Always friendly. You never know what you will find. Fun just to wander.
Good place for knick knacks, patio furniture, glasswares, and housewares. Nice staff, very friendly. A little dusty, but it didnt set my allergies off.
Called their customer service to ask about their selection of bird house hangers / hooks - once it was clear that they didnt have what I wanted the lady on the line slammed the phone down and hung up.... I had a follow up question, and a thank you for your time coming your way.. appreciate it.
If you are crafty you can get things to make home decor fairly cheaply.
Always greet you when you come in. Things are easy to find. Associates are always available when needed.
Always a great experience, the customer service is exceptional and the products are phenomenal.
Robin who works up front is fantastic. Better than average prices for medium quality products. Nice assortment of home goods in neatly organized sections. Easy to get in and out quickly.
Always have good items and fair prices
The associate Morgan (dark hair) was really rude when I asked for help. She seemed disoriented and high. I will not be returning and I will be taking my buisness else where since the company wants to staff rude individuals who appear to be on drugs on the job.
Theres some of everything for your home at good prices, especially during their sales. Plates, silverware, serving dishes, coffee makers, painting, sheets, towels, pillows, can always find something here that you didnt know you needed.
Store policy changed. No longer honor military discount
I went in there looking for a picture frame for my wife, but needed help. I found someone that i thought would help me, but she was so rude to me. It just felt like she was didnt care about my business. The name started with a L (not trying to dox), and the name tag said management. Usually managers actually care about the customers, but its their lost I ended up going to Michaels.
So many beautiful and useful things. Much more than pottery - lots of home decorating items, including seasonal items.
Hands down! Best place to buy home decor. I love this place.
I love the price of their terra cotta pots.The staff was very helpful and kind.
Great place to find things for your house interior. Also great for holidays
Great clearance sales .
Excellent selection of housewares, linens, dishes and decorations. Frequent sales are very good deals.
Nice pictures good service
Great selection of all kinds of home furnishings. Great prices too.
Great place to find anything for the home. Everything is in a warehouse setting.
Nice place, good discounts. Could wonder for hours.
Deep after Christmas markdowns
Great place ! Need 3 hours for a first
Super cool place had every Christmas need a imagined
A wide and wonderful selection of so many items and at good prices. If you need glass anything, stop by here!
Large variety of items. Prices are reasonable
Love this place
Great place with a huge selection of odds and ends
Great service!
Lots of home items. Great selection and inexpensive.
We always find more stuff
Fun place for beach decor.
Love this store
Anything you need they have it!
Love the variety
Great prices for holiday decorations
Great place for houseware basics
Friendly and clean.
Not like it used to be.
Love this store
Awesome place
Lots of variety.
I love this store.
Great place
Great place.
Visit every time we are in the area
Good prices
Addicted to this place
The name is deceiving, because there is a plethora of items inside including a variety of home goods.
Nice big store
Wholly molly thats a lot of house goods
They have such a variety and huge!!! You can look all day!!
Great prices
Fun finds for the home