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Michaels
5225 Settlers Market Blvd #110, Williamsburg, VA 23188, United States
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De
Review №1

Wide variety of arts and crafts, though youll pay a premium on certain items for the convenience. Might want to shop around Amazon or another store for best results. Good customer service here too

Li
Review №2

I love Michaels. Its my go to place for all things Jewelry craft related.

Sa
Review №3

2 stars just based off their customer service and how long it takes them to check people out. I feel like if I wonder around the store for ten minutes to find an employee to ask a question about finding something they would take me over to it, not send me off in a direction to wonder aimlessly again. Also It shouldnt take 10 minutes to check out when Im the second person in line.

el
Review №4

I love this Michael’s. The store is always clean and staff is very helpful. They always have what I need.

Cl
Review №5

Michaels is my go-to place for craft goods. Most recently I purchased epoxy resin for a couple of trial coaster projects. I definitely recommend Michaels to anyone looking to get into crafting or who already crafts and is looking for a new place to go.

Ro
Review №6

A great store that is a good representative of this national chain. Doris used them untold time for picture framing and picking up all her hobby supplies.

Me
Review №7

I was a bit disappointed in the availability of Halloween supplies two weeks before. Already had taken the majority of things off shelves and there was hardly anything to choose from. Friendly & clean store without clutter.

Jo
Review №8

Ordered online for in store pickup. I received an email saying to walk in and press the pickup button and they will bring my order. Several minutes after pressing the clearly marked pickup button, I went to find an associate as nobody had come. Associate was rude and informed me that they did not use the button at this location(weird, why is it out and marked for use?) and that I would have to wait in a long line at the checkout or have them bring it to me curbside. Proceeded to leave the store, call, and have my order brought out. Annoying and confusing experience all around- associate was unnecessarily rude, and I dont understand how it was easier for them to bring outside to me instead of handing it to me in the store. I will not be shopping at this store again under its current management.

Kr
Review №9

Who doesnt like Michaels? I love going there.

De
Review №10

Nice friendly employees always happy and smiling

sa
Review №11

Get almost everything you need. Being an artist a go to place to shop for supplies.

Le
Review №12

Super excited for the Halloween stuff, great prices this weekend!!

Jo
Review №13

Friendly staff and great selections.

To
Review №14

The staff is always friendly and helpful.

Bl
Review №15

I had lots of help from all I ask for the people are very helpful thank all of them

An
Review №16

Always have great service, and the store is always neat and well stocked.

kr
Review №17

They were very pleasant first time entering the store I will be returning back

Je
Review №18

Friendly employees. Great selection. Had the GOLD balloons I was looking all over town for.

Em
Review №19

It was okay didnt find everything I needed

Vi
Review №20

Nice clean store. The prices are great and they have everything that anyone can imagine. I would highly recommend this store for everyone.

Mz
Review №21

Overly exspensive, I wish there was a.c. moore still, they were reasonable

Ba
Review №22

Michaels is loaded with tons of art and craft supplies. You could easily get lost in here and thats said in a good way... The staff is helpful and knowledgeable. If you ask about the whereabouts of an item, they will happily take you to it and ask if you have any questions or if they can help you with anything else...

Ka
Review №23

Need more registers open! Everyone knows when going to Michaels there will be a long check out process. Store is awesome otherwise.

Kr
Review №24

Love the grab bags.

Me
Review №25

I always find the best deals at this store! The staff are very friendly and extremely helpful. Its always a pleasure shopping at this store. I will return!

Ar
Review №26

If you want to make something, they got the materials you need. If they dont, then they can get it for you. Wburgs location has good service and knowledge associates. Idk about other places, but I like going there. They were a lifesaver for my own low-budget wedding.

Ke
Review №27

The framing department is great; Linda is amazing just a delight!! I want her to so all of my framing

Da
Review №28

Great prices and selection.

Ak
Review №29

Always has what I need with great sales. Don’t forget to use your coupons!

He
Review №30

Its always fun to visit Michaels. Even without inspiration, the items in the store always manage to spark creative ideas. While I can say that my experience with customer service is always decent, its not as readily available as I would like. Even on a slow day, I find myself chasing down a representative for help. Once that one gets away, I settle for a rep who already has their hands full with stocking shelves. Recommendation: hire employees who arent afraid to make contact with customers.

Ma
Review №31

I go to Micheals for all my oil painting supplies. This location is excellent. Great selection and prices. Pretty big store with very helpful folks working there. If you paint...the Acrylic & Oil selections are great along with supplies. There are a few things that I couldnt find but 90% of what you need, this store will have.

Li
Review №32

Great place for craft supplies.

Li
Review №33

Great deals to be had here!!

Ju
Review №34

Michaels is always such a great place to shop and this was a beautiful store . No shopping trip to Williamsburg would be complete without a stop in here.

ap
Review №35

I like this store, but most of the staff are grumpy. Not many smiles and they seem upset about shoppers at closing time. Hmmm. Not sure late shoppers deserve that. They always have everything I need for my projects and the people in the framing department are top notch. 5 stars for everything else!

Su
Review №36

Most anything g needed to create (except fabric). Get on their email list and use the coupons & shop their specialsGot a few buy-one, get-two free deals today.

KD
Review №37

It has been awhile since I have been in Michaels. I do enjoy going to, and shopping at Michaels where I am looking for something to do that is art minded, or a craft. I have seen a wide range of various types of art supplies at Michaels. I have been by Michaels many times during my travels. I do plan to continue going to Michaels if I need anything.

Ro
Review №38

Michaels is a fun store to look through. It also has a nice section on cake decorating. Most stores decorating sections are getting smaller and smaller. The reason I took away 1 star is because they send you coupons but most of the time it says you cant use it for sale items. Well almost everything is on sale so I never seem to be able to use it.

Li
Review №39

I love the selection- great sales- amazing coupons and this location has super friendly and helpful employees

Mi
Review №40

I am not a gifted artist but Michaels has much more than just art supplies. Being a novice I found a lot of people willing to help me with eclectic creative solutions for my projects that were not necessarily artistic but provided ideas for the process.

Da
Review №41

They never have what you are looking for. Send you 50 miles away to a different store and they might have it there

To
Review №42

I have used Michaels for framing, special presents for family and friends. Great employees. Service is outstanding.

Ci
Review №43

Michaels is improving over the years. It used to be that I would have a hard time finding quality items that werent damaged or flimsy and the return process was very difficult (they couldnt look up your receipt with your cc like other stores could). Now the merchandise is better and the customer service improved. I hope the trend continues !

Br
Review №44

Great for crafts, when we got there it was super busy.

Ja
Review №45

Great selection

OS
Review №46

It is a good store to buy arts and crafts

Ta
Review №47

They always have exactly what I need, even if Im not even certain how to make my project yet! They also give out so many useful coupons!

Mi
Review №48

Great service!!

Le
Review №49

Crafting and art supplies. .

Wh
Review №50

Always clean, well organized and friendly staff. Delight to shop.

Te
Review №51

I love this store! If you are in to crafting this is the place to go.

Li
Review №52

The staff is so attentive & helpful.

Ta
Review №53

Great deal on frames

Ma
Review №54

Too expensive, unfriendly, and not enough variety or supply of scrapbooking materials.

Mi
Review №55

Store was stocked and clean. Cashier was really friendly and efficient.

Ro
Review №56

Great friendly helpful staff and management

Ha
Review №57

Great 80% off sale.

Ka
Review №58

Lovely items and awesome displays. Cashiers are kind and courteous.The store is clean and so are the bathrooms.Definitely need more help out on the floor.

Re
Review №59

Clean, friendly, helpful, and always has fun stuff to do that is fun for all ages!

Ka
Review №60

Love thia place

NB
Review №61

Expect your typical Michaels visit here. Love it!

Ro
Review №62

Walked in to grab a ribbon and it was 50% off all Xmas decorations. Things escalated quickly

Br
Review №63

My most favorite store of all time regardless of the city I live or visit. Best selection, best prices and their coupons and specials put them way above their competitors

Na
Review №64

Great selection and customer service!

Ke
Review №65

Place was clean organized people were friendly and knowleable.

Pa
Review №66

Great place to shop if you are Into crafts. Your sure to find what you need.

Do
Review №67

Overall, this store has a good selection of craft items. I only gave it 3 stars because I had ordered a framing project & it wasnt ready until a day after it was guaranteed to be done.

De
Review №68

I could spend days at Michaels. There are classes you can take, people will help you find what you need for your project. And there’s always coupons

li
Review №69

Its nice but some of the prices are too high for me

Al
Review №70

Didnt have when I was looking for but still have plenty to choose from

de
Review №71

Prices more consistent and cheaper here than at Joanns.

Tr
Review №72

Typical for a Michaels. Selection wasnt as wide as other locations.

ma
Review №73

Even though it was black Friday they still did a great job. Got in there walked around found everything we were looking for and more then when it came to check out it was fast and no problems thank you guys you did great again

Al
Review №74

There are 34 people in line and only TWO registers are open. This is no way to encourage business.

Mi
Review №75

If you are a crafter, this place has A LOT of supplies. I went to get a picture framed, and was helped by Barbara. She was very friendly and helpful.

Ni
Review №76

I like the store in general, but its frustrating to shop there. Employees setting up displays in the middle of aisles so you cant maneuver a cart around them, also checkout lines are ridiculously long. Ive never been able to check out in less than 10 minutes.

Jo
Review №77

Lots of products for your craft needs and customer service good

Je
Review №78

Had some good deals for teachers

Ta
Review №79

Really great place to go, if you already know exactly what you want. Dont go here if your still brainstorming, they will profile you as a thief.

al
Review №80

Its Michaels love the coupons

To
Review №81

The staff are always kind and helpful. Will be back for sure!

Jo
Review №82

Nice selection. Good prices

ch
Review №83

Great experience with the framing department. James was a great help..

No
Review №84

Good I always found what I need.

Ke
Review №85

Remember your coupons! There are a ton of great deals on craft supplies, especially if you receive their promotional emails. Staff at this location also provide a friendly and positive experience.

Ma
Review №86

Photo Album great deals buy one get 50 percent off 2nd.

El
Review №87

Great place to get modeling clay and other artist supplies at good prices. I always get my pictures framed here. Experts are very helpful in choosing proper frames.

Of
Review №88

Pricey. Great selection but again, pricey. A few years ago I bought two gift cards and I was told I had to pay extra for the envelopes. Crazy. I like to knit but I can’t find cotton or something natural. They have wool but the rest are synthetic. I really don’t care for this store.

da
Review №89

Friendly staff, very helpful.

Hu
Review №90

Michaels isnt the type of store I tend to go to. I needed a fair amount of assistance to help purchase for somebody else and they really delivered. I received amazing help and opinions, it made my gift giving a big success. Thanks to the employees here.

Fr
Review №91

Wonderful framing department! Thank you

Wa
Review №92

Michaels has really good deals on picture framing from time to time and they do an excellent job. The staff always give great suggestions if youre not sure what you want.

Ca
Review №93

I love this Michaels location! Staff is always so personable and extremely helpful!!

Ms
Review №94

Very nice employees. The cashier was very nice.

Me
Review №95

Love Michaels

Ca
Review №96

Nice. We spent like $245.00 on craft supplies

Ma
Review №97

The quality of semi precious stone beads has come way down over the years, but the pendant selection is still ok. Also they didnt have the calligraphy supplies that I need it at the time. That was unfortunate because they were just beginners supplies for a friend.

Me
Review №98

Great selection and friendly staff. Make sure you have their app because there is always a coupon (sometimes 40% off!). They have a nice little room for their classes and the place is well kept and clean.

Ka
Review №99

Can find MOST items I need & LOVE there is ALWYZ a coupon available.

Sa
Review №100

Easy to navigate. Employees are very friendly.

Information
31 Photos
100 Comments
4.3 Rating
  • Address:5225 Settlers Market Blvd #110, Williamsburg, VA 23188, United States
  • Site:http://locations.michaels.com/va/williamsburg/9035/
  • Phone:+1 757-220-4781
Categories
  • Art supply store
  • Craft store
  • Picture frame shop
  • Yarn store
Working hours
  • Monday:9am–9pm
  • Tuesday:9am–9pm
  • Wednesday:9am–9pm
  • Thursday:9am–9pm
  • Friday:9am–9pm
  • Saturday:10am–7pm
  • Sunday:9am–9pm
Service options
  • Curbside pickup:Yes
  • In-store pick-up:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
Planning
  • Quick visit:Yes
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