We enjoy going out. Yesterday we visited this excellent place which friends told us about. We had a beautiful evening there with fine meal and a courteous stuff and an impressive chef. We put this restaurant in our list and we shall surely return very soon. We deeply recommend.
I enjoyed, had a good time but there were a few things that wasnt kosher. Good drinks.
Came here on a Monday afternoon around 4. Had two frozen drinks with my beautiful girlfriend. They were strong! Worth the money! Only ordered an appetizer, which was Garlic shrimp with tostones, delicious !!!The views were great and the waiter Fernando was so nice and helpful. He really made the experience wonderful. The bus boy was nice too and kept the water flowing and table clear. Will be returning soon! 4 stars because the app was $15 and even though it was delicious, it was over priced for the amount of food.
Be very careful with this place. When it comes to drinks always ask specifics about drink sizes they are very slick with their words, service practices were terrible. A member of my party received baby size crab legs and another thing also if you are going for a birthday party the cake is not included they do not tell you this. Don’t get me started on the tip either. Will not be going again.
Visited the place on a Saturday being recommended by a Friend. We were a group of 7. They said the bar was closed as it was a private party. Then the guy at the door said he will speak with the manager to try to accommodate it for us. A Spanish guy came out and told us that they could get us in only if we spent at least 600 dollars for a table of two bottles and only for two hours. If we wanted to stay longer we would have to buy an additional bottle for an additional 300 dollars. That is insane. These are discrimination practices that must be stopped. Management should pay attention to this.
Went there for a birthday dinner. Was a fairly large group. They knew in advance that we would be there so you figure that theyd plan ahead. Nope no such luck. One server to take care of 16 people. Had to get drinks from the bar, had to practically beg to get water. Food came out and a couple of dishes were cold and one of them was half cooked. The manager on duty clearly wasnt on his job. His way of fixing things was to take off the half cooked meal and give everyone a shot. Including an 18 year old. Bill comes and theres a credit card usage fee already added. What happens if you are paying with cash and werent paying attention. Youd be shelling out extra cash for nothing. Wont be back anytime soon.
Came here for a birthday dinner. The atmosphere was nice and the food was pretty tasty.
Let Me Preface my review with, 3 times requirement for a Contract of commitment of arrival. Proposed Dress code Most Definitely NOT enforced! My Wife and I attended for our 10yr Wedding Anniversary. Huge Mistake. We Live 1hr and 25min away and thought it would be an encouraging night! The outside decor seemed to welcome you at first. Inside had white bench seating with evidence wear and tear ( Club Goers!).Now to the wait for Drinks and Food! The (1) waitress available was most definitely overwhelmed! We waited 20min. To Place and Order, and when my Johnny Walker arrived.... it was in a “Plastic Cup, with a Bendy Straw!!”I immediately started a timer after ordering our Appetizer ( Buffalo wings) and our Meal! Appetizer Took 35min to arrive, meal took 1hr. 13min. After.I ordered the Surf and Turf for an online price different than what I received! The waitress cam back to inform my Wife and I there were no more Lobsters! My Wife’s order Paella is full of seafood, most prominently....LOBSTER!Ok, so Now more than irritated with the service and meal changes I give this location and Franchise its Only Saving Grace! The Food was Terrific! Savory and well prepared!NOW the Check, Overage charges and mandatory gratuity! I feel the $14 discount proposed was insufficient. I had no problem paying premium for a Wow Experience. I was by Far, No Where Near WOW!I Most certainly Never return and will Never Recommend this Establishment to anyone other than for Delicious Takeout!
Excellent location for delicious Puerto Rican food. Ambience reminds me of Colorado Springs area.
Where to start!!!!!! The staff, the service, the FOOD!!!! Omg!!! The restaurant was absolutely amazing!!! I had my wedding reception on 10.17.2020 and the event planner Bianca!!! Thank you so much thank you for everything! I’m truly grateful and thankful for the amazing work they did!!! Everything was excellent, I would totally recommend if you have an event and want to be stress free and delicious food!!!! Don coqui and Bianca!!!
I will never go there again!! Our bill was almost $500 and the manager had the nerve to ask us to leave because he had another reservation to fill. He told me that we were there for almost five hours and that he needed the table to accommodate another guest. Disgusting
I’m wondering if the day I went, there was a different cook . Because the food had absolutely no flavor at all. The staff was nice & pleasant but real Puerto Rican food has flavor. Never again .
Had a good time here. Food was good service was nice. Really like that there was a bar area, food area and club area. It was nice as you had a little bit of everything.
Empenadas delicious, but Ropa Vieja tough like plastic - really low quality steak. Seems like food quality not what it used to be when first opened. Drinks good tho!
Everything about my experience was horrible. We were a party of 5 and EVERY single plate was cold. It took about 20 minutes to bring just water. We ordered and about 20 minutes after they said they didn’t have have what we asked for which they should have informed us when we ordered or at most a few minutes after. Not only did we have to choose another dish. They asked if we wanted the brunch menu and when we tried to order they said we can no longer order off of that menu.
I love this place! I am in Germany thinking about the food! Best appetizers ever! Best empanadas! Best sangrias! I will fly to New York just for this food!They should open in more States!
It’s sad to say I will not step foot in DC anymore. I have been going to DC since it first opened and my experience on 10/23/2020 was my last. The customer service is far from professional. I’ve spent over 200 on our dine in and then ordered some food for family that could not attend due to their age and being cautious of COVID. The following day I opened the food and noticed that the meals were incomplete. I called DC to explain that the food itself was just thrown in a “ToGO” container in a hurry, looked unappetizing and came with no sides. I asked them if they could kindly replace the food, and was told “no” that we could “drive back and pick up the sauces”. My husband called back after to see if anything could be done and they offered him to repurchase the food at 50% off. After refusing to repurchase, the employee offered a $10 refund off a $145 bill. This was a classless act by DC. A greedy move and a quick fix on their end with no resolution to my or families concern.
I went to celebrate my birthday wth a few friends. The food came cold and at different times, we paid for pre fixed and supposedly they had no skirt steak which was what a few of us wanted. We were almost choking on our appetizer because the waiter gave us plastic cups full of ice with no water until we had to ask at least 4 times and wait about half hour. Everytime we tried to ask for something she walked away and even gave one of the guests a wrong drink and wouldnt change for her. I went here because it recommended by a friend but never again. Horrible food, horrible service. Also after $900 bill you have to pay for bottles if you want to go to the dance floor.
I arrive at this superb restaurant many times as I like the good air that is part of this place. The crew is extremely loyal and qualified. The service is deeply fast. Not to mention, the food you get is perfect. I visited often and I was never disappointed. The rate is reasobable. I suggest this place to my friends and family.
This spot is my favored. I go to plenty of restaurants but to this restaurant I go the most. The stuff is very amicable and the cuisine they serve is so good. I never miss an opportunity to have a good meal here. Highly recommended.
If your looking for some great Spanish atmosphere this is the place, from the food to the music and the drinks all authentic .
I celebrated my PhD earlier this evening in this fine place. I am glad to say that we enjoyed a great evening and the restaurant was no doubt the reason for that outstanding celebration. The waiters participated in a lovely way, the meals were great and my friends were extremely glad. We shall absolutely come back again for more joyful events. thanks very much.
The food was delicious the music was on point i am definitely going again
Very nice ambiance inside and out even with Covid restrictions
Great food, great ambiance, great music, best mimosas Ive tasted!
Terrible service, waiter continuously disregarded our requests and rushed away, the food was brought out at different times, (low quality), we were overcharged for old food that was all refried. The manager ultimately did not take us (a table full of woman) seriously and went over our bill with us as if we were children and did not take anything into account. He adjusted the bill since there was a mistake and that’s all.
Good food, good vibe
I like it because of its unique food and drinks its atmosphere and servers.
This place is amazing! Right near the water and the food is delicious. Our waiter, Walter, made the whole experience. 10/10
Our Oder was $250 they said they had no flan, but charged us. They forgot our beans. The rice was very dry. When we called the girl was not very nice . She was extremely unprofessional, said they had no flan on the menu yet we were charged for it. She completely passed the buck to Uber eats. Never ever will we eat there or order from there again.
Great happy hour and the people working there is very friendly
I had brunch with my family at this location. Food was cold, found hair in the velvet cake and the service was non existent. They charged a 20% gratuity on my bill for horrible service. I just wanted to leave that place. I would not recommend this place for brunch. Music was lively but I went for the food not music.
Great music. Fun time
I attended my daughters Birthday dinner celebration at Don Coqui White Plains on 10/19/19 and it was lovely. The food was fresh and came out hot. The servers were excellent and very quick. Our party was a group of 52! The staff was excellent from Bianca, Event Coordinator, Alex, one of the Restaurant Manager to all the dedicated wait staff that were very attentive. Highly recommended!!!
Sunday brunch at Don Coqui White plains is the place to be. Great food, great service and drinks. Go check out my server Bianca who was amazing from the minute we were seated. She suggested we stay and sit at the bar which we did and the bartender Nini is hands down the best bartender there. This place is highly recommended.
Loved it!!! Excellent food well presented, great ambiance, great music, great drinks, a little pricey but very well worth it!!!
I celebrated my birthday here recently on January 7th at Don Coqui White Plains. My experience was great. The staff was very helpful and attentive and made my birthday experience memorable. Maria was very nice on the day of my birthday and she was very helpful. I recommend Don Coqui White Plains to anyone who would like to spend their birthday here.
Good food, well made cocktails, and pleasant service all around.
Has was an excellent waiter, very attentive to the service. My glass of sangria never went empty with him around. I appreciate the love that this staff gives even when it’s a full house. Will always come back!!
Positive experiences in the past but something has definitely changed for the worse. Placed a takeout order today, which took nearly 30 minutes longer than communicated when ordering. It appeared there was an event at the restaurant so the delay is understandable, but should have been communicated either when we ordered or alerting us to that later. Part of our order was incorrect, which we did not discover until we got home. Remainder of food alternated between surprisingly bland or downright terrible. Very disappointed.
Don Coqui is my favorite place to go. From the moment you walk in ... there service is great !! Food and drinks are amazing !! I always celebrate my birthdays at Don Coqui! Thank you to the Don Coqui familia for always making my experience one to remember !!
They will rob you for you money. If you want to try this place is best to go during the week when they have the 28 dollar specials. Other than that the food and drinks are super over price . They even charge for a service fee if paying with a credit card. The food is not great better off going to a Boston market if you want chicken or a corner Spanish restaurant. Not worth it at all don’t waste your money or time . My husband payed $160 on Valentine’s dinner including all the fees like credit card charge, tax and gratuity . Terrible experience especially driving down from Hartford the
Waited 20 min for a waiter to come and take our order or offer a glass of water. Finally went up to the waiter and told her no one came to our table yet. Waited another 10 minutes and left. It was a Tuesday and the place wasn’t even packed. I don’t ever write reviews but i was super disappointed with the poor service
Cristina was an amazing waitress, treated everyone great and offered us the best service ever. She deserves a raise and Management shouldn’t let her go. Experience was great, definitely worth coming back.
Service here is incredibly slow. We arrived an hour before our game and it took 30 minutes to get drinks because our server forgot we ordered them and asked us again after our friends showed up. 10-15 minutes later our food finally showed up leaving us only 5 minutes to eat it and get it boxes up so we didnt miss our game. The place looks nice and some of the staff was polite but none of there service was worth a tip. They also have a nightclub in the back. The food wasnt that bad but $20 for a plate I didnt get to eat more than 1/5 of is a bit steep.
Our office decided to have our holiday party here. We traveled from Danbury. Bianca the event coordinator was amazing and our bartender was too. We didnt have to worry about a thing and were able to enjoy the night. The food was amazing, and the space was perfect! We will definitely be booking our holiday party here again next year! Thank you Don Coqui!
Good, stopped in on the way home. Snuck in before dinner rush, music was lively as you would expect, finner room atmosphere open and spacious. Waitress Wilda was friendly and made us feel welcome.We had the empanadas, beef and chicken, I liked the chicken more, others like the beef, both were tasty.Also had Seafood Paella, 3 stars because, I thought it was a bit pricey, but fed two who were not very hungry.
MARIA!!!!!!! You are the best!We had a birthday party for my Mom who turned 92 and Don Coqui was the perfect Venue for the event. We hosted over 70 people in the lounge for reception and appetizers then dinner in the main dining room. The event was memorable, Maria and the team worked hard at making sure the afternoon was a success. The event was 3pm to 6pm on 1/18 right in the middle of a snow storm which may have attributed to some of the things we didn’t care for.1.The temperature in the lounge was really cold all evening.2. Communication leading up to the event wasn’t very good.3. The food has definitely changed since my last dinner there.Perhaps the storm had something to do with some of these things so I’m giving the benefit of the doubt and I would give them another try in the future.
This was my first time coming to this location. I have been to the one on city island which is closer to me. I came here because my dad had a groupon coupon he wanted to take me out for a meal. The place was nice, not as lively as the one where I live, its probably because it was on a Sunday night. Usually this place is very lively. The food was delicious, the music was nice and the service was ok. Parking wasnt to bad and it wasnt to crowded. Only downfall that bothered me was the fact they offered a bottled of water and just plain water was free with the service. It came out to 5 dollars for the water. I wish the waiter or waitress wouldve mentioned that it cost. But overall the place was nice.
The service is exceptional. Christina was our server and was very attentive, pleasant and professional. When dining, definitely ask for Christina to be your server. You will not be disappointed.
Very cool and chill place, where you can dance, the dj play all genres!! With open space to smoke hookah, eat and drink
My girlfriend and I enjoyed dinner very much. The atmosphere was enjoyable. The people awesome that work there. Ambiance phenomenal but with great regret the music was too loud. Great music but too loud. The decible level were piercing our ears so couldn’t enjoy the music so we left earlier than what we wanted to. Small area with too many speakers all around for it to be really loud. I’ll go back for the food, drinks and ambiance but not for the club.
IT WAS MY BIRTHDAY THIS PASS FRIDAY AND I HAD A DINNER PARTY OF 8 PEOPLE. DINNER WAS HORRIBLE!!!! WE HAD TO SEND BACK THE FOOD 3 TIMES. THEN I HAD A V.I.PSECTION. MY CUPCAKES BOX WAS TO BIG FOR THE TABLE WITH THE BOTTLE AND HOOKAH SERVICE SO THEY TOOK IT TO THE KITCHEN. NEEDLESS TO SAY AT THE END OF THE NIGHT THEY COULD NOT FIND MY BIRTHDAY CUPCAKES. AND MANAGEMENT HAD THE NERVE TO GIVE ME ATTITUDE. I WILL NEVER GO BACK. AND WOULD NOT RECOMMEND ANYONE THERE.
A Very Great Environment To Bring In Ya New Years Day. Unfortunately I Didnt Get Anything To Eat But Them Drinks Was On Point. Thank You Mr. Alex For Making Sure That I Had Gotten My Irish Trash Can Drink Made For Thee Night. I Would Recommend My Ppls There For A Great Time & For Some Fine A$$ Female$ To.
Dj talks too much needs to have more variety with music not words; usually plays hip more than anything. Those restaurant is still open maybe about 12pmish. The food does pass by the dance floor while ppl are dancing. Great staff and environment!
William was the best waiter! He went above and beyond with customer service. Very professional and amicable. The food and drinks were great!!
Good food and friendly service
Understaffed, long wait time for food and we were there when they just opened up in the afternoon, imagine a crowd!! Food was good but would definitely not return there, not worth it at all especially at those prices!!! Avoid
The atmosphere was great. Unfortunately, one of the bartender waitresses ignored me and my friends after asking us if we were ordering at the bar. Several times I had to ask someone else to help us.
Food was good but there was a automatic gratuity added to the bill and we were just a party of two. Plus they put a surcharge on our bill to pay by card prior to asking how we were going to pay. In which case we paid by cash and had to have them change our bill.
Over priced hookah - $35 for tiny hookah not made well and only last
Terrible service, the place isnt even busy and I waited over 40 minutes for an appetizer, half of the staff has no information of whats going on in the restaurant, you have to remind the waiter multiple times when you order something in order to receive it. If I can leave 0 stars I would.
The food was amazing!
I had my daughters 21st birthday celebration here with the host name of Bianca shessss amazing well mannered. Highly recommend . Im very happy
Restaurant was great. The ambiance is real cool, the music is on point, very modern and even their menu is entertaining(you gotta be there to see it)! It would be a 5 star if the guy got my friends order correct though. He’s messed up twice and I wish they accommodated more to things we wanted that weren’t on the menu. They go all our celebrating birthdays though, the owner was there and he gave them like a free dessert for the whole party of 8. Very good. Lots of young people go there and the women are cute.
I absolutely love this place! The food is amazing!!! Their salmon is to die for-- its mouthwatering. Im not too fond of their drinks though. The music can be a bit loud, and the lights are very dimmed, however, well lit menus are provided to order. Overall, I still highly recommend this place.
Was there for Brunch. Our Host Christina was great and was very hospitable. Very great and positive vibes
This place was HORRIBLE. We went on 1/20 and had reservations for a party of 10. The server gave us menus, took our orders and never came back to see if we were okay or anything. We were there from 7:30 pm until 10. He gave us our check and was so cold . He knew he was getting guaranteed gratuity from the party size so he didn’t care. I was going to argue the gratuity but didn’t want to embarrass my guest. We waited for 45-1 hour for our food after being told it takes 20 mins to make. The place was not busy there were 4 tables including ours and it was a ghost town so no excuse. When our food came it was cold, did not have the right condiments and we were displeased . The food taste good although my snapper was salty. The liquor was watered down and one didn’t taste right . This was my first and last time there . My friends who had gone before said the service was horrible. The front lady receptionist was the best in there . The other staff was cold and not knowledgeable. I speak Spanish although I look black but these people didn’t even try to engage us or smile or anything. I wish I could make a corporate complaint this is how bad this visit was. Our bill was nearly 500. They charged us extra if we didn’t use cash. Cash for a 500 bill like really in 2020. They said it’s a new rule implemented by NYC. A 4% credit card surcharge . Like who is there merchant services for their card processing . I work in a bank and even our fees are lower than that . This place was straight trash. I will not stop until I report this to corporate. Shame on you all and your staff in the White Plains office . Ruined my bday celebration!
Food is decent when you dine in, But NEVER will I ever order delivery from them again. Food came sloppily packaged and missing 3/4 of the items. If you have a problem with your order, good luck getting someone on the phone. Ive called multiple times only to have to listen through their automated message and to be forwarded to voicemail. No response. Also e-mailed and messaged through FB...no response. This is not the first, but the SECOND time I received a delivery that was WRONG and looked as though I received the scraps off of someone elses table. Terrible customer service and if a restaurant cannot keep up with deliveries, they probably shouldnt offer it. For the amount of money I spent (that was thrown in the garbage) I will never dine-in/order from them again.
My food was cold. They told me if we was celebrating a birthday that they would take 25 dollars off the bill. That didn’t happen. I came here a year ago and the food was amazing. They most have changed cooks. Because the food was horrible. I drive 2 hours for nothing I’m highly disappointed.
Had an amazing time, food was good and so were the drinks. Our server was Cristina, she was really good to us and always making sure our cups were filled . Recommend this place to anybody .They have really good service .
I was so disappointed with Don COQUI, I had a party which was reserved. I was told that we were going to have the big reserved spaces, which didnt materialize. When it was time to pay, we were all told to give a flat rate of $50.00 in cash, however, the waitress attempted to change the price, and tried to over-charge my entire party of guests at the rate of $70.00 per person. For example, the Waitress took our payments, and put it in her purse. Once we alerted the waitress that no one had any drinks, as well as the $50.00 rate, she immediately removed the money out of her purse for just two guests, and pocketed it the rest. I will never recommend Don COQUI to anyone who might be interested in having a party there.
Horrible service, overpriced bland Latin dishes. They LIED to me. Told me they would honor the birthday deal, they didnt. Charged me for items that never came.
One star is too much for the experience for this evening. As I wrote this review in the restaurant, its 1:07am. Our party of 9 came in at 11pm. We have yet to get our food despite ordering over.. More than an hr ago. Our waitress has been as accommodating as possible.. Yet, we havent been able to speak to her manager. From what Ive seen, the wait staff gets yelled at by angry customers while the manager hides and lets them take the brunt of it. I suggest they hire better management to run the business because as of this moment, its utterly horrible. Ultimately, its not the waiters/waitresses fault, theyre doing what they can. As for the drinks, theyre juice with a splash of liquor.
Nice looking restaurant. Plenty of seating space. I went on a Saturday around 2:30pm so it was no wait ! Fast service and quick turn around with food. I ordered the shrimp scampi with rice and beans. It was average. I also tried the Hennessy coquito it was actually good very smooth and for you henny lovers definitely will taste the henny. I can see this place getting crazy but for now if I go back definitely will do an early afternoon to avoid crowds.
Hosted a Galentine’s Day Brunch event for 50 plus ppl.. the accommodations was amazing.. the communication between myself and the staff at all times was on point. The food was delicious with a great variety. The sangria/mimosas was indeed bottomless. The music n photographer was all on point. Request Hookah ahead of time. Will def consider more events here..also I love the bar area.SunEst
Prefect atmosphere. Alex was our waiter and he was exceptional! Will definitely visit again! Food was also great!
Christina was the best server ive ever had. Honestly will come back the brunch experience was everything and i truly hope to have Christina as a server again she made this one of the most amazing brunches ive ever had !!!
Good music, drinks and food. We went on a saturday night and it wasnt as crowded as a club in the city, so we were able to enjoy ourselves. My only complaint would be that they ask you for your ID twice. First at the entrance and then they ask you again when you walk into the dance area. Ive no idea why. You already showed your ID to get in.
Music a little bit to loud...in restaurant area. Food was pleasant and delicious. Enjoyed the hospitality. Peace, Love and Happiness--Live
I tried this spot before with my friend and I am obsessed ever since. I enjoy the excellent vibes and delicious food and beverages. Highly recommended.
People Great. Food was phenomenal. Atmosphere chill fun and live.The hookah was a plus. We had a Good night.
3.5 would be my actual rating. Food was good but came out luke warm (apps & dinner) service was slow, asked for a drink 3 times before going to the bar myself to get it. Waited 40 minutes before the waitress cleared our plates and took our dessert order. The bill was wrongly charged so good thing we looked over it. I asked for a glass of water to drink along with my mojito. She brought me a bottle of water and charged us $5. Food is good but service is bad.
Food and drinks were on the money. Staff very attentive. Willy was great. Kept your glass full. Will DEFINITELY be back !!!
It was four of us. We arrived around 6:30pm on Saturday evening. We were out celebrating Marias birthday.It was somewhat empty when we arrived but it began to fill up quickly within the hour.We started out with beef empanadas as the appetizers. Yummy!!!!! I had the pork chops with black bean rice and potato salad. The chops and rice portions were good in my opinion but the salad portion was to small. They used a melon ball or small ice cream scoop for the salad. I wish my meal included a few pieces of sweet plantains and some avocado. That would have completed the meal.Overall, the food was so delicious. The service was great. The birthday girl, her husband and former co-worker enjoyed their meals, including their beer, mojitos and coquitos. I had a Pepsi and water. The decor of the restaurant was beautiful. The red, white and black color scheme was on point and I loved the ambiance of the place. Oh and the menu was lit, when you opened it up, which is a nice touch.Wish I had taken a pic of it. There was a separate bar area and in the back their was a private party with a DJ on deck, which was reminiscent of the New Roc location I use to frequent. I was disappointed to learn last week, it has been closed for over 2 years now. Oh well, I will be returning to this new location. I hope sooner rather than later.
Good Puerto Rican food friendly staff great music and drinks
Great Brunch with my girls! Hopefully you get Cristina as your server when you visit, she’s AMAZING!!!