One of the best Michaels Ive been too. Very large selection. I will say I am a water color guy and they didnt have as many choices as I perhaps wanted. They did however have a great deal on canvas.

Best place for Legos

I was just there for one thing, the tea light candles. They have a pack of 100 for $6 bucks. Great deal since they last for hours. They have a ton of stuff in there. It really is a good craft store.

I REALLY miss Pat Catan’s/Catan’s!! Yesterday, I went in to find something prearranged. The girl who “helped” me had ABSOLUTELY no idea what I was describing as she showed me to the section to gather supplies to make my own. I explained that I was “last-minute” shopping on my way to a party and needed something already made. I caught arrangements out of the corner of my eye and before I knew it, she was gone. To her credit, she asked if there was anything else I needed and I said no. But I didn’t realize how high the arrangements were until I was closer. I walked to the registers, with customers wrapped up and down aisles — NOT social distanced and some not in masks. I asked the girl if she could call someone to help me get an arrangement down. She finished ringing a customer and went down to talk to a “manager.” She returned and said that she can get the arrangement down, but it’s going to be awhile, because as I can see, she’s really busy. It wasn’t really what she said, but how she said it. Why wasn’t there someone on the floor who could help? Where’d the girl who didn’t know what I was talking about go? I pined up and down the aisles looking for help. This was my first “inside” experience with Michael’s since COVID, and since they took over this location. With the lack of customer service, they won’t be in Westlake long. I’ll go to Jo-Ann’s and Hobby Lobby before I set foot in Michael’s again.

Kind employees and good prices.

Great place for craft items, some items are pricey compared to many online stores..

Friendly helpful staff. I only had a small issue with my coupons at checkout, that quickly corrected.

Low selection of tie-dye supplies, but it is somewhat out of season. Great Halloween decor options and wonderful selection of many other supplies.

Employees were very hospitable & helpful! Michaels has a huge variety of inventory for all of your craft needs!#SatisfiedCustomer

A little pricey. Pat Catans was better.

The gal at custom framing was extremely helpful and had a lot of patience!

Great when they have the stuff you need. Moderately overpriced, and doesnt have the unique attributes of small art stores. A wood piece sat on the shelf so long the sticker left a light stain on it.

Good store, decent prices. Use the coupons they post on-line!

Nice place...didnt find what I was looking for ...clean and nice people

I like what I can buy at Michaels, but I am not sure that I will ever go there again. Upon entering their was a large dog in front of me. I asked the owner if it was a service dog (because service dogs should be able to go anywhere-- I 100% support this). However, the owner replied its just a pet. I asked the employee who was petting the dog is this allowed? To which she replied, as long as the dog is friendly we allow them in. What???? How can you be certain? And if the dog is being friendly and knocks me over that is ok? I have MS and my balance is questionable. Im completely fine if a friendly dog doesnt ask me to pet it. What happens if I get knocked over and injured? It takes me about three times as long as a healthy person to heal. But I guess that is ok if it is a friendly dog . What about people with allergies? Its alright for them to be miserable if the dog is friendly? Michaels I think you lost a customer.

Ive never been in the store, but since the pandemic Ive been making masks and had to order curbside pickup, which I cant begin to say how happy I am that is an option.I have had no luck with the closer stores, Im in Cleveland. Joanns is just a joke to try to get an order with them picked up, but at this store I have had much success.The staff are courtesy even with all this going on, so accommodating and considerate. Your orders are usually ready that day for pick-up which is insane fast to me. I couldnt be doing all I am doing if it wasnt for this store.Thank you!!!

I miss Pat Catans but this is pretty ok

This was my first time shopping with the Westlake store. I didnt even know that it was there. Avon didnt have my supplies, so I opted for Westlake. (Previously Avon did a great job with curbside pickup!) So when I got to the Westlake store I was expecting the same. It was easy to see the two pickup spots and no one was in line! (This shouldve been a clue) I hit the I am here button on my phone and it said to call the store, so I did. After I got hung up on twice, my husband headed into the store. I continued to call and got hung up on 5 times before someone finally answered on the 6th call!!! There are reasons people use curbside pickup and this issue could be potentially dangerous to someones health. I will not be back.

One of the cashiers was open we were waiting in line, (Didnt know that we where standing in the wrong place.) She told us we were in the wrong place so we went over there, keep in mind that my wife is handicap and really could not walk all that much. Just to get to the cashier that told us to move to be closed and had walked away. P.s they dont have properly marked handicap spots or electric carts.

I have been searching for candle wicks to make my own candles. They have them!

Unless you get stuff on sale, they areexpensive. Would much rather have Catans back.

Friendly And helpful staff. If you are in need of a craft store, this chain will do.

Im going to get into crafts based on my experience with Michaels. Motivational!

Unfortunately, ever since Pat Catans was sold and became Michaels, the quality and availablity of items I needed or could find at Pat Catans just isnt there at Michaels. The last time I went in and asked about matting for a picture the person in the frame department was extremely rude. Sad

Awesome crafting and art supplies, helpful employees, very clean store.

This store is huge. Aisles are spacious. The store is well lit. The items I was looking for were easy to locate. The one item I needed help with the young lady knew exactly where it was. They had plenty of registers open to check out. It kept things moving quickly. Very pleasant experience.

A great craft store

Everyone is so nice there great deals suvh good stuff sometimes hard to find but still a great store

I was SO happy to FINALLY be able to GET THERE, but was sadly disappointed in the scarcity of their yarn selections.

Although there were lots of options and assortments to buy it took me a while to find someone to help me. Understaffed and they seemed drained as a result. Im fairly sure there were only 3 people in the store to include register( not considering the other section of the store with their own staff).

Wish it was still Pat Catans. Can never find anything but junk here

Totally sucks poorly run should not be open

Very clean, with the virus going on I felt safe shopping there

Always friendly and professional service in a very well stocked and clean.

Great craft store

Unhappy with the entire watercolor section...or maybe I should say, what watercolor section. They should just say theyre selling plastic flowers and overpriced frames.

I miss Pat Catans. Michaels prices are high and they carry a lot of low quality. As a painter I also think their inventory is much more limited.

I tried to order something from the website. It’s by far the WORST website I’ve EVER used!!!!!! In the end, after about 30 minutes, I cancelled the order and gave up!

I really dont care for the product assortment as Michaels has replaced Catans. Lots of space devoted to expensive vinyl cutting equipment and paper crafting, little to basic crafts and simple sewing supplies. Store is strangely laid out and things are hard to find.

Not The same as Catans.

Didnt have either thing zip wanted. Broken foot and they didnt have ahandicap cart to drive. Hobbled through the store to find 1 of 3 things I needed. Im giving them a 3 because the employees were great. They said a cart has been requested numerous times.

What a selection of yarn! I found a nice baby denim marble by Bernat Softee Baby. This Michaels was previously a Pat Catans. Its been completely redone--very bright, beautiful, clean and well-stocked with pretty much every craft item imaginable. And very helpful, friendly employees. A pleasure to shop here.

Nice selection of craft supplies at good prices.

Too much decor not enough actual craft supplies! Limited paper craft supplies. I MISS PAT CATANS...

Great selection of items but fairly high prices! Get the app for coupons to save some $$

I felt like this store looked almost empty as you walk in.. Pat Catans had everything displayed so much nicer... the merchandise looks cheap and absolutely no really nice yarns, which is what I went in for. I’ll never bother shopping there sgain

Not mdse neatly. Out of many products. Only 1 cashier.

Its nice inside as far as set up. I just think the section with the strung beads could be bigger. They only have one wall.I guess Im just used to the store in Ridge Park Square.

The outside not easy to find but now that I know where is at its my store STAFF WAS AWESOME unlike my regular Michaels n

After Christmas sale 70 to 80 percent many itemsFrames 1 get 2 freeFriendly staffKids canvas paint kits are also a great dealCoupons are onlineParking is convenientShop online pick up at store is also time saving

Didnt have half the stuff all of the other Michaels and Pat Catans has. might want to call and ask before tou drive all the way over.

I love this store

Nicely laid out, brightly lit, lots of sale merchandise.

This store isnt ready for curb side orders. I drove from the East all the way here to find out they didnt even have the item.

Its a new store it seemed larger than most of the craft stores. Very clean and very well stocked.

The art department is terrible! Very, very limited supplies and mediocre quality. Pat Catans was by far much better.

Expensive since Pat Catan closed

Jo Ann fabrics was better

Not a good or well maintained selection of yarns. The store is too crowded with too much merchandise in the aisles. Not greeted once while in the store. This review is for the Westlake store on Columbia Road.

Store offers good craft variety, but extras and gifty items, as well as prices, are still no comparison to the value and cute little finds, Pat Cataans offered, before Michaels took them over few years ago.

I get that theyre closing, but they still could price things had to hunt around for prices on items. And Im talking items with us five or six boxes of stuff. Sure it was okay again I understand theyre closing. Staff not very friendly.

This store is the best Pat Catans. They are so big they have everything. The workers are always nice and helpful. They have multiple check outs. I always find what I need and more. Im not a crafty person, but Im amazed at the diversity of items they have. Great store for gifts and kids toys. I always find something unique here.

It has everything you need by way of art supplies. easy in and out shopping.

I dont care whether its called Michaels or Pat Catans, but disappointed that the stock/selection is a lot more limited now. I hope that improves (otherwise Ill have to shop Amazon more...) The store looks like Sad Catans”

Lots of selections. Good prices, plus discounts.

Great deals and awesome customer service.

Pat Catans is large arts and crafts store that also carries fabrics, wedding, party supplies and a large amount of seasonal/home decor items. I never fail to find what I need here.The floral design department will make arrangements, bows, etc for you. They have a wonderful variety of silk flowers that changes seasonally.They have a full framing department, as well. Custom matting and/or frames for just about anything you want. I have had superior experience with the service at this location.I also enjoy the selection of ready made jewelry, scarves, bags and other gift items. I can always find a gift here.

This store is too big. Its hard to find what youre looking for. Their fabric is very poor quality.

Alot of craft options

Employees were helpful.

Good sales, they did an incredible job on this custom frame job. This tapestry was nearly 6x7.

Didnt have alot of cool things like the one in Cape Coral, Florida. Staff not too friendly or helpful.

Great store come check k it out

Good selection of products, in a great location

Michaels has everything that Cataans had but no discount. The store is not as well organized as when it was Cataans and there seemed to be limited selection and poor disply of product. Entrance looked uncared for. Overall a disappointment and a step down from the former owners.

Good selection

I drove from the Westlake Michaels to this one because they said they had a certain item. They did but it was way more EXPENSIVE than at the first store. Even with receipt they would not match! Waste of time!!!

It has a little bit of everything to do with crafting

Pat Catans is the best craft shop around. They are shutting down/rebranding. I think that doesnt need to happen. Keep Pat Catans!Patronize while you can. Those craft supplies wont spoil. Lets show how much Cleveland loves Pats.

Christine in the Framing Department was fatastic! She was wonderfully patient, kind and helpful!

It is disorganized and since they took over and didnt keep any staff it has really gone downhill seems to me that prices are high service is lacking and they are moor about chatchki art then artist art

Now that Pat Catans moved to a bigger location, there is so much to choose from sometimes I get lost for hours in there. I LOVE Pat Catans for holidays, general decorating. Basically whenever I need to accessorize, I go there. Make sure you join the club and get discounts on everything. Big discounts.

Pleasant but pricier than the former Par Catans..

Well stocked, prices are ok

This place has a lot to offer, but surprisingly not the greatest selection of stationary or construction paper. They also have excellent craft events for kids, and for the busier and more popular ones, they open up multiple stations around the store. They offer an educator discount too. I also found a much better selection of modeling glue than Home Depot.

I went to the openi g of Michaels on Columbia Rd. They ha e a lot of craft products . I was interested in art supplies and found the department not having some items and small compaired to the rest of the other store departments. I hope it improvesAll.the.workers were helpful.and friendly.

Shop at Amazon. Save your time.

They have all the stuff Pat Catans had. But I miss Pat Catans prices.

Pat Catans has almost anything you could need for crafting. They have a larger fabric selection now, a large assortment of foliage, crafts aimed at kids, and a fine arts department. They offer custom framing and have helpful employees. They offer a great discount program too. They offer adorable seasonal home decor.

Thanks for staying open as long as you did; you have no idea how many homicides you prevented.

This is the best craft store in town. I was so worried when Michaels bought them, but happy that the didnt mess with a good thing. I have always driven by a Michaels or JoAnns to go to a Pat Catans. Plus as a member of the Catans Club, I get great discounts. I find I get a lot of things here for less than the online stores.

Very nice personnel and found what I wanted.

In the pantheon of craft stores that I have forcibly been taken to, this is the most tolerable. Lots of stuff to hold my attention while the wife decides which size on antique wall sconce she likes best.

Even my 7-year-old daughter was devastated hearing that Pat catans is closing. We absolutely love the stores opening especially in places that havent seen that kind of retail. So I will miss the one in North ridgeville Ohio very much. I am trying to clear them out but to no avail my husband keeps yelling at me. I went shopping at the register basically a half an hour I was so embarrassed. The Westlake Ohio store was amazing and giving great deals so I really appreciate that. And that is where the starving artist label keeps its name. Thank you you had a good run.

Great store with everything you need from crafting, painting, floral arrangements and SO much more. Sad to know its not going to be around much longer. Catch the deals while you can.

Great products. Too bad theyre closing the store. Only 12 more days. To reopen as a Michaels at this location.

Soon it will be gone. It was the best place to get exactly what you needed for a project. Catans will be missed very much.

Sorry that Pat Catans is closing. This is the last chance to get their unique products at reduced prices. I believe theyre permanently closing in early June.

Great selection of art supplies!

Great place for crafts and decorations.