My son had a very serious accident in July so I am fully homeschooling him this year. We went to the library looking for 12th grade curriculum and Theresa was so helpful. Not only did she look up books for him, she took it upon herself to look up online resources and even sent an email after we left with more information. Now my son has plenty of resources to choose from for his senior year! Thank you so much for making a rough patch in our lives, easier.

Staff always made me feel welcome, i love this place

Very nice place to go, very organized, and has public computers with very good staff.

I went there and what i thought was going to be a fun experience for my 6 year old daughter who loves books turned into 2 older women in the children’s department being very rude and dismissive. They did not provide information and when asked almost seemed aggravated to answer. Never want to go back.

Really nice library. The building has lots of history and is worth the visit. Staff was friendly and the facility was clean and organized.

The short oldy lady that works here severely lacks people skills. She is very quick to become irritable and perhaps should consider retirement.

I love the programs at the Library. Staff are always willing to help you and they have a great variety of books.

Lovely staff who are willing to help you with anything and has great books and a place you can count on for a great read.

I love coming here! There is a great selection of classic books and lots of manga and video games! Ive been coming here for years, and Ive never had a bad experience! I cant wait for the new additions to be finished!

This library has been very helpful since I was a kid. It has great resources and staff. However there is no bathroom for patrons who choose to study there.

Amazing place, wish more people would use it.

Awesome and excited for the new childrens addition

A gem in downtown Westfields crown. Great librarians, great selection and their programming is consistently excellent.

Great staff and lots of programs for all ages.

Whenever I borrow books or DVDs and then return them, a few days later I get a email saying that I need to return the stuff (that I had already returned) and then when I go to the library, and I have to search for the DVDs or books and then take them to the front desk and PROVE that I did in fact return them! Oh, and the DVDs are already back in their security cases, but the idiot who puts them back NEVER and I mean NEVER scans them in to show that I have returned them! I mean its gotten so bad that I just buy the DVDs that I want and that way I dont have to deal with any of that crap!

Whenever I need a book that they do not have they will order it for me from another library in Massachusetts, never have had a problem, the staff is very helpful, friendly and polite!

My favorite place to be. All star staff!