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Phantom Fireworks of West Palm Beach
2822 Forest Hill Blvd, West Palm Beach, FL 33406, United States
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Ma
Review №1

They ended their promo They always have. Its always buy one get one and I always spend about a $500 to $1,000 here. Effectively they raise their prices by 50% because its near the holiday. I will never bring my dollars to the store ever again. Ive been coming here for over 20 years.

Lu
Review №2

Open till 1am July 3rd. Went at 10:30pm and still was a line out the door, but still much quicker than years past going during the day...bring your coupons to get all the deals.

Pr
Review №3

Good variety, buy 1, get 1 free, but pricing I think is still kinda high on most items unless you are getting large, single items then maybe it is reasonable. Smaller packages for families for example I think are better priced at Walmart, but this place does have a good variety and always has availabilities.

An
Review №4

Michael was extremely knowledgeable, professional, patient and customer service oriented! Were excited to see our purchases come to life!

Ch
Review №5

Thanks to Denise and Vinny for being accommodating and helpful to what started off as a terrible experience due to their front desk. To the rude heavy set black chic... if you are so concerned about Covid, you should stay home. It’s customers like myself that pay your wages.

Br
Review №6

Seems nice, just didnt have what I wanted. They have impressive fireworks for $300-$700. I just wanted a little combo for $30-$60, and they dont do that.

Ja
Review №7

Great places employees are great. Did have one cashier that didnt like money and couldnt count the cash she had to have the manager come over to count it and show her how to check the bills. Then had the bagger count the change to give back

Gr
Review №8

The manger lex and Dee have no manners.. make sure when u go there you dont have to deal with them very rude people with NO manners i am going to take this to a higher person.. and will not spend any more money at phantom fireworks and will definitely tell people don’t buy from y’all... time to boycott these type of stores...

Ri
Review №9

Youre not allowed to go in there with what no E cigarettes No guns But then you have a security guard that carries a taser a firearm and fresh light For our safety You dont know that the batteries could explode And hes walking around inside nice

Cr
Review №10

The most professional and streamlined experience purchasing fireworks around. They have anything you are looking for.

De
Review №11

They are absolutely great great customer service and I had no problems finding my items

Jo
Review №12

Great prices and selections. I would definitely reccomend this place to anyone who going to have a special occasion or celebrate a holiday.

co
Review №13

This store had tons of firework variety but the line was crazy to get in. The prices were higher than I expected but I loved it!

Ta
Review №14

No one is really that helpful but they do have a good selection of fireworks.

Wa
Review №15

I was just in this store for the first time today Monday June 29th, What a pleasant surprise! Bench marking against the giant fireworks store here in Broward I found this store to be very well stocked, organised, super clean and an easy shop, in and out in short order with a very efficient check out line. The staff there bent over backwards and knowledgeable of their products. If you want to avoid the shopping hassle of super large stores. this store is worth the trip from Broward and I definitely do all my future firework purchases here

Th
Review №16

Been coming here for YEARS as a 4th of July tradition. This year they decided to end their BOGO without telling customers and gouge everyone out of at least $700. Lost my families business.

Ch
Review №17

Called them to see if they had what I wanted, they said yes, travelled 60 miles to pick up, sold out. Wasted trip

ka
Review №18

This our third year buying fireworks here and we keep recommending this place to whoever is looking for them. They are to expensive and the costumer service is very good

Vi
Review №19

Has everything you want at great prices. Cashier has awesome customer service too.

St
Review №20

Perfect place to find amazing fireworks.They have good deal if you are going just a day before and dont forget to look online.Staff is very helping and friendly

Ma
Review №21

They were really rude while we purchase some fireworks, we asked some questions to one employee and she refuse to answer the question, it was regarding some sparklers. They have a really good deals and a lot of stuffs to pick up, but was really messy.

Fr
Review №22

Phantoms fire work has never disappointed me intel this year I always shop here because of the selection they have but there charging last shoppers that have to wait in a 2 hour line find out theres no buy one get one free leaving now and disappointed ️

Mi
Review №23

I’ve bought from Phantom Fireworks for over 25 years. I believe they called themselves “home of the buy one get one”. In 2020 when the world is a mess, what does Phantom Fireworks do?They stop buy one get one. Taking advantage of your customers during this time is in poor taste. No way will I buy from Phantom this year or in the future.

Ap
Review №24

The manager, Will, is simply AWESOME! He is SO knowledgeable and helpful. Every time I visit, everyone is engaged and ready to help...even the temporary employees. The variety is unmatched in this area, and the deals are out of this world! I HIGHLY recommend becoming a Premier customer. Youll save SO much money, and the email coupons are insane. This is the best place in town for fireworks. No hassle, no BS, no atttitudes...everything is professional, organized, clean, and orderly. I dont and wont buy from anyplace else.

Da
Review №25

Great friendly staff. In and out in minutes.

Ra
Review №26

Make sure you bring your coupon for the bogo otherwise they wont do it

Ja
Review №27

My go-to for several years now. Only point of advice is dont wait to buy your fireworks. They always offer great discounts in advance of the major holidays. When they holidays come, you may find yourself waiting on as line to get into the store. Great selection and great prices.

Sa
Review №28

Ended buy one get one free with no notification!!

Ge
Review №29

The cashier was really nice and friendly, but the blonde haired manager, probably she is the owner. if you are the owner close your store, you are not meant to this kind of business. if you are employee, you have to quit stay in your house because you are not people person.

Er
Review №30

Had a wonderful experience everyone is so friendly and helpful and they even show you what fireworks your buying on a tablet !! Awesemo firework spot!!

jo
Review №31

This year they are not buy one get one free because of pandemic I decided to go to Sky King

Pa
Review №32

Greeted at entrance, Excellent customer service,friendly, knowledgeable,great assortments.Yes I will definitely return and recommend the place!Thank you J.Alexi

Li
Review №33

I always come here for my fireworks and never get disappointed!!

Ty
Review №34

Whatever you do I would try any other fireworks store besides this one they try to get over on you they made me buy a stupid bucket and told me that if I buy the bucket I would get two fireworks for free turns out you have to buy a firework and the bucket to get the fireworks free So you have to buy a bucket for 5.99the 39.99 fireworks to get another 39.99 fireworks free but the whole store is buy one get one free so if you don’t see the rip off there then by all mean have fun I would definitely suggest sky king they know what they’re talking about and they don’t steer you the wrong way plus their buy one get two free only came here because they sent us stupid coupon to my door don’t do it and on top of that the manager seem like she had a attitude because her employee misinformed me Just DONT DO IT

Ka
Review №35

Great firework place. You have options from big to small. Nice people as well.

Be
Review №36

Awesome customer service and they even show u videos off what the fireworks look like so better then the other firework stores

De
Review №37

Great selection and deals

Review №38

Easy to shop.

Al
Review №39

Long line but moved quickly considering it was THE 4TH OF JULY.

dj
Review №40

Visit once or twice a year, always get quality fireworks. The buy one get one free is always fun

Ra
Review №41

It was pretty empty at 10:25 lol they still let me in! I was out before the closed, you have to know what you want!!!

at
Review №42

I enjoy the specials and deals that they have on the fireworks and the staff is really great!!

Ri
Review №43

So I have been buying fireworks from Phantom for at least the past 7 years and even with the bogo we spend well over $300.00 and we also bring 2 or 3 people each time that spend around the same if not more.I know that there are people that spend in the thousands but 300.00 is still a good amount to spend on things that are over in seconds. Well last year the fireworks were HORRIBLE!!! They eaither were duds that didn’t fire at all, or they were chasing people instead of going up in the air. We even had Morters exploding on the ground instead of going up in the air. Sad to say that last year was our final year with phantom.

Ma
Review №44

Nice place. Better quality than Don Aarons black cat. Last year I bought at black cat and had too many duds. The phantom fireworks were amazing. Worth the ride to lake Worth. Would give 5 starts but they had way too much to choose from that made it hard to decide and they made me use a port-o-potty... When I needed to use the bathroom.

Ni
Review №45

Open 365 days a year;

Jo
Review №46

Great staff and options. Every question I had was answered and the pricing is great. The owner is a cool guy who happily explains how the explosions and fireworks are unique. Usually there is a buy one get one sale for same priced items, sometime there is a buy one get 2! Great place for swear fireworks, full inventory, fully staffed and fast checkout.

Kr
Review №47

Will never shop here again. I used to shop here a couple years ago but something changed, they do not appreciate their customers anymore. My kid was not spoken to kindly and I couldn’t bring an unopened bottle of water that I need to stay hydrated due to health issues. I could go on. I will absolutely be telling my friends to take their business to Skyking where I was treated with respect.

Ni
Review №48

RIPoff the price of the

Fo
Review №49

Bogo for new years was a steal

Ms
Review №50

Always have great fireworks, good prices

An
Review №51

For how extremely busy they were someone was there to help us out with any questions we had. Lines were long but it was the fourth of july and they had a sale, I wouldnt have expected anything else

Bu
Review №52

Every type of fireworks you can think of at great pricing

Go
Review №53

Great customer service and fast checkout. They always have everything you need to get the best bang for your buck.

Fr
Review №54

Great customer service outstanding selection next year Ill spend twice as much

Ja
Review №55

Great place to bring family and friends plus I love the buy 1 get 2 free mix or match in the off seasons plus the online coupons are a bonus.....

Ke
Review №56

For years, we have spent a lot of money here. Always new years eve we go over and buy alot. Yesterday we were there grabbed one assortment package for 249.00 then go get a morter shelll one same price for the BOGO deal. Spent about 45 mins looking at two items for our finale. Found what we wanted. Had 450.00 in the cart with the BOGO deals. Get to register everything rang up. Was handed 3 free items and then was told I owed 780.00. I knew something was wrong. Manager came over 3 diff ones actually. We explained we were told everything was BOGO. Turns out we were lied to. The manager says he went and asked the staff who told us this they all denied it. Yet while we were in line another guy came up. He was told the same thing. They honored it with him yet no deal with me. I bought I assortment package and two cakes . Cakes were BOGO that package wasnt yet clearly marked BOGO ALL OVER THE STORE. even had one staff suggest to go skyking to get fuse etc. Thanks for the suggestion. My family will take our 1000.00 a year elsewhere. MGMT sucks as does the staff

ke
Review №57

They are very rude. A monkey could offer better service than them.

Je
Review №58

Great selection of fireworks, we have used them for the past 3 years. Staff is very helpful and knowledgeable. Videos of each firework is available to view, either in store or online. Prices are responsible, as each product is BOGO.

Da
Review №59

Amazing selection, but way overpriced compared to recent years. Hopefully they will offer better deals in the future.

Vi
Review №60

Great place for fireworks and lots of deals

ma
Review №61

Amazing deals great customer service

St
Review №62

Long line but it moved pretty quickly to get in the store. Good deals buy 1 get 1 free of course everythings marked up double.

Bl
Review №63

I found this play years ago and it will always be my go to spot for purchasing smoke bombs. Also its worth becoming a member. Once u purchase anything you get another one for free. The canister smoke bomb 6 pack cost $19.99 and I can admit, they work well. Pump smoke for a whole minute.

Os
Review №64

It’s amazing

Ma
Review №65

Crowded but nice service. And great products

Ti
Review №66

Love the store but MOST of the employees are useless. Just bodies hanging around for the most part. There were a few employees when I went to the front to ask for help that had knowledge and were helpful but the guys on the floor, dont bother.

as
Review №67

Staff was extremely helpful and knowledgable about all the products. It was very crowded since it was NYE but we were in and out very quickly once we decided what to get. The BOGO free sale is why we always go back.

Je
Review №68

I have been going to the shop since it was a little hole in the wall a few blocks away from this location. I live closer to TNT in Dania but worth the extra 40min trip. Great colors great quality.

Br
Review №69

Great prices and so many choices. Pleasant staff. Great experience.

Mi
Review №70

Great place cheap prices

Je
Review №71

Love this place!! Helpful staff. They have videos of their fireworks so you can see what youre buying.

Th
Review №72

Expensive.

Jo
Review №73

Awesome wow the price is right the people are great everyone should have fireworks God bless America

Ro
Review №74

Great help from fantastic staff and good prices.

Pa
Review №75

Went on 4th of July...got right in and out. Parking was hard to find but considering the holiday..it was expected. Smaller setup makes it easier to find what u want..worth the trip.

Ja
Review №76

I live this place you can find what you want and more

Be
Review №77

I bought fun fireworks at a reasonable price.The only dud was the cashier that said if I round up my purchase, I will be entered in to a raffle to win $1500 in merchandise, but the receipt showed that I donated to an unknown charity instead!

Fa
Review №78

Wonderful experience, sales reps were very helpful and knowledgeable of firework displays. Lots of free gifts too :)

dp
Review №79

Super helpful staff. Vrry helpful, bery knowledgeable.

St
Review №80

Great place for fireworks. Fast line as well. Bogo

La
Review №81

Great selection but very expensive in my opinion

Pa
Review №82

Cashier is awkward. She behaves wierd.

Ma
Review №83

I needed a gift card. Prompt service.

Ci
Review №84

First timers. The staff was awesome!

Sh
Review №85

It was great here

Ju
Review №86

Great customer service

Na
Review №87

Always busy but they have awesome fireworks.

Ze
Review №88

Love going there.

Ca
Review №89

Friendly service and very helpful.

cr
Review №90

I was in line for about 10 mins because they had one price on the shelf and a another at the register. About $30 difference. But they let me have it for shelf price.

So
Review №91

Always come here for my bottle sparkles!#BottleGirlLife

Sa
Review №92

Enjoyable service

Je
Review №93

My go to fireworks supplier, thanks guys

Ke
Review №94

Prices are high. Businesses should not assume a person or PAYING customer is a thief because they carry a large bag or a basket or mobile device used to transport belongings.

NY
Review №95

Big store, had everything we were looking for.

Be
Review №96

Lots of fireworks and parking

Vi
Review №97

Awesome love the place

Wi
Review №98

Friendly and very helpful staff.

Jo
Review №99

Great prices and selection

Br
Review №100

I love fireworks

Information
30 Photos
100 Comments
4.4 Rating
  • Address:2822 Forest Hill Blvd, West Palm Beach, FL 33406, United States
  • Site:https://fireworks.com/locations/phantom-west-palm-beach
  • Phone:+1 561-434-9339
Categories
  • Fireworks store
  • Boutique
  • Novelty store
  • Variety store
Working hours
  • Monday:9am–9pm
  • Tuesday:9am–9pm
  • Wednesday:9am–9pm
  • Thursday:9am–9pm
  • Friday:9am–9pm
  • Saturday:9am–9pm
  • Sunday:9am–9pm
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • Credit cards:Yes
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