The place was clean. The staff was super friendly and helpful. They are kid friendly and the trampolines felt good and solid for me and I am 63 and I weigh 250 lbs. I was hesitant to try it at first but they supported me just fine i had a blast. The pricing was reasonable for what they are offering. I wish they sold a frequent flier pass or something because we are definitely going back!Great idea for a date night!
Place was clean and trampolines were fun. However, the pricing was extremely unclear. We bought a pass and after checking in we were told we would have to pay for special launch socks- at $3 each. Nowhere on the screen does it say you HAVE to buy their socks. Pretty sneaky marketing. Oh and you can’t reuse your launch socks after you leave you have to buy totally new pairs. So just expect an extra charge on top of the prices. Also, the check in process probably took a good 20 mins and the place was dead. Not sure if I would be back...
Had a party here for my daughters 14th birthday. The team was absolutely amazing and super accommodating. Absolutely amazing experience. Would definitely recommend!!
Today we had my son birthday party and we were truly amazed by the way the staff took care of us. The staff was super friendly and checked on us a few times to make sure we were good. The kids had more fun than anticipated. We will be back for future partys and get togethers. Thank you so much.
This was my first visit to the Launch Trampoline Park with my grandson. it was a fabulous experience. The place was impeccable and the entertainment of good quality and various age levels.The staff who serviced us was Keeona, outstanding in her customer service. She checked on the children that were on premises at that time and showed the younger ones, toddlers, how to play in the trampolines.. She also helped them by pulling them out of the foam cubes pool and had evident patience with them. Good Job, Keeona...!!Im planning to visit again in December with 2 other friends and their children. Great family entertainment...!
My family went there for my brother’s birthday. Great customer service and their pizza is amazing. It was so fun, they have a variety of things to do. They have laser tag, many arcade games, and of course trampolines. Would definitely recommend. Just wish they closed a little later.
Handled everything with professionalism!!!! Kids had fun, food was Great, No complaints! Israel/Patricia/Wells/NaeNae was wonderful and comparing to CEC down the street prices at LAUNCH are good for a family on a budget. Will definitely return, just remember that your guest at LAUNCH are your most valuable asset. You guys definitely showed us that! Thanks for everything!
This is the new kid in town and I wanted to bring my nephew to check it out. Pricing is kind of confusing. Got the lower pack. Trampolines were ok. Definitely not impressed. If they really want to shine in this market there is still a long road ahead of them.
I absolutely love launch west palm beach. The staff are very polite ... the manager isreal is very kind and friendly. I would definitely come back and enjoy with friends and family again amazing people working here.
Customer service is great ! Everyone is very friendly. Very clean . Highly recommended this place! Cashier Stephenie was really helpful with all my food needs.
We had a great time. Lots of things for young kids to do. Shawn behind the counter was extremely helpful!
Patrice and Kiana was awesome. They were very patient with my party and accommodations. My daughter enjoyed her birthday party and all the guest said they had a great time. Will be going back soon.
Place was super nice clean pizza good they have root beer lol and package deals the manager is engaging isreal is his name but his staff was also fun energetic and cool they had costumes and events really enjoyable ps it’s not just a jump park has laser tag and arcade games
Took my 15 year old triplets and a friend to Launch and had a blast!! What an amazing place! So clean and fun. Great games, laser tag, trampolines, rick cloning and so much more! Can’t wait for the grand opening!!
They are very good. Customer service really good !!! My fav employee is Stephanie :)
Great place for family...food was awesome staff was friendly and trampolines were clean and sanitized launch will be seeing me and my family often...
Very affordable and friendly helpful staff, my kids enjoyed themselves
I had a great experience checking the place out and its a lot of fun! Its big with games and challenges for all ages! Definately the best place of its kind! Definitely recommend!
Great place for the family customer service was awesome and Shawn at the food stand was very nice and friendly
Very fun for the kids customer service was wonderful definitely coming back again!
Very fun having a great time ️️ Will be coming back
Great staff !! Clean fun and affordable!! Patrice and Sean were awesome !! Great customer service!!
Love nice atmosphere and staff great outing.
Wonderful Experience, Pizza Was GREAT Made by Sean!!!!
The Experience Was Awsome
The entertainment center has an amazing open concept which allows for parents to easily see their kids playing safely and having a great time with all there is to do!
Really clean and fun for the kids
This place is great to take the kids