QVC Studio Park

QVC Studio Park

1200 Wilson Dr, West Chester, PA 19380, United States
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Comments
Jo
Review №1

What a joke qvc is....was told by several of their representatives that I paid off all my collection. After months of calls to see why I still cant order anything they come back saying I have another collection??? Are you kidding me ?!?!?! I used to love and brag about QVC, now I tell everyone that qvc is a fraud!!

Do
Review №2

Enjoy the tour and the shop has a great variety.

Ke
Review №3

Dont go to the store. I drove an hours because it said it was open from 10 30 to 5. What a waste of my time

Al
Review №4

This organization is amazing! Highly recommend!!

Ly
Review №5

Love the place !!!

Ma
Review №6

I have been a long time customer, pay off ez pays monthly they consistently double bill my ez pay takes 3 days to tix and 3 days of sitting on hold its a joke meanwhile as they fix their problem they freeze your account Im one of their best customers but soon to no longer be one they are horrible to deal with and double le billing seems with intent, i spent 3 days for hours on hold to get threw On the phone

ma
Review №7

Purchased HP laptop 6 months ago at the time for personal use, not used much since IPad easier to use. Now need for work and got error message re hard drive. Took it to MicroCenter, repair estimate $750 due to corrosion, can’t say what I want in this review. Just don’t purchase from QVC.

S
Review №8

This company stinks!

El
Review №9

QVC used to be a pillar of customer service excellence, and I purchased though them frequently. HOWEVER, that has changed drastically. The last item I ordered has been a nightmare. After finally receiving the product 6 weeks after ordering it. It did not work. 4 months later they still owe me a refund, admit they owe me a refund, and have yet to issue the refund. This has cost them a loyal fan and possibly more. My family and friends are aghast at QVCs handling of the situation.

Lo
Review №10

Ex Commodore International Ltd. HQ

St
Review №11

My wife and I scheduled the 1.5 hour back stage group tour. Security checkin was easy and our lanyard passes were already prepared. Gabbie was our tour guide. She gave us an excellent tour, background, history, and introduced us to one of the show hosts who gave us chocolate and let us play with artificial snow. Very Cool. It made us feel like we had a private tour. At the end she even gave us more gifts and a discount card. We’re looking forward to the QVC sponsored parade tomorrow!

De
Review №12

Great Wegmans products

Ch
Review №13

We only walked around studio overhead. It was more like a business presentation. I personally was disappointed.

Ap
Review №14

Completely disappointed with QVC. Guaranteed delivery means just that! Recieved a call back from a supervisor only to be told, Im sorry. Thats it?!?! Seriously??? Im finished with QVC. #skipqvc #shopamazonprime

St
Review №15

This company will put a hold on your checking account, and continue the hold for more than 6 months. My wife ordered sandlas in the spring. It is now OCtober. No sandals, and despite NUMEROUS calls and emails, the hold persists.AVOID THIS COMPANY.It looks like fraud and a mail scam to me

Ja
Review №16

Completely dissatisfied... Ive been buying things on QVC for a while now. Never had any issues what so ever. The very first time i have an issue, and not even my fault, i was basically told i was S*** out of luck. I even asked the customer service if i was S*** out of luck and she said yes. NO JOKE. When these last orders are paid for im done. Finished. Be warned. Stay away.

Je
Review №17

I previously had a 5 star review here, but amending to 1 star - their bald security guard ruins the otherwise pleasant and amicable atmosphere of the QVC studio.Today, myself and two elderly women were trying to look around at some of the merchandise when he ran to the front entrance and screamed at us to not come in because he felt we would loiter and not purchase anything.Hes been gruff and unpleasant on previous trips and Ive heard horror stories from others about him taking items from them prior to them being able to purchase.I know others have complained to management about his behaviour, but obviously it either falls on dead ears or QVC supports it.Horrible way to do business. This is a situation where one employee can truly ruin an entire customer experience.

Ja
Review №18

Extremely arrogant, insolent, and rude staff. Everything in store and online is over priced and marked up anyway. Would never go here again.

Ji
Review №19

QVC has a unique quality that is free to an open mind. Free; yay! I consider myself a (pre) graduate. Cant wait for a tour! And cant express enough thanks in this message; its a personal thing.P.S. to Amy: ;)Blessings...

Ch
Review №20

Great facilities and a great cafeteria as well. They include a small QVC shop that anyone can enter and purchase from. You can also attend a studio tour.

Ca
Review №21

Love QVC - great people and great products. Always friendly service.

Je
Review №22

Great tour

Ba
Review №23

This whole place is a joke and the programs they have on now are SOOOO wicked boring, jewelry, clothes, garden stuff, makeup and the hosts repeat the same old thing 100 times a show. Terrible

Am
Review №24

I am in West Chester looking forward to visiting the QVC Studio! Im so excited!

jo
Review №25

Don’t pay for an item by check, you’ll wait, and wait for your refund if you return the item! I’m waiting for my refund since 2018!

Ma
Review №26

Great way to see all of the behind scenes action at QVC.

Gu
Review №27

Unique experience, offering many choices of tours. Book early they often sellout.

Ro
Review №28

Great service, great food, great tours, great inventory. Check it out!

Do
Review №29

I dont know why anyone would tour this. To each his own I suppose

St
Review №30

Fun tour!

Je
Review №31

Drove here from Maryland with elderly relatives to find store closed! Website needs to be updated. Very disappointing!

Di
Review №32

DISH NETWORK

Ju
Review №33

Loved the tour, a lot of fun

Fa
Review №34

Nice

St
Review №35

Best shopping channel ever.

Fa
Review №36

Yeah

Jd
Review №37

Nice place

Be
Review №38

GREAT SERVICE ALL AROUND

St
Review №39

Fun to finally visit

Ok
Review №40

Great place to visit

Sa
Review №41

Good place to work

Ji
Review №42

Will QVC is were we headed.

Ma
Review №43

Very enjoyable.

Je
Review №44

In my opinion QVC doesnt have any empathy for people. all they see are dollar signs. My wife purchased Christmas gifts and was elated because it was exactly what she needed. Three weeks later we receive a letter from QVC regretting they cannot fulfil the order.I call QVC corporate office and the automated machine states leave your name, number and you will receive a call back. I did miss the original call and I left a second message at 2:20 pm. Their system states any call after 4:30 pm might not be returned until the following day. I did not get a call back on Thursday or Friday.I called on Monday and spoke to the regular customer service and he said I should wait an additional 24 hours and I replied no, I was not waiting any longer to post my complaint.It seems QVC sells on speculation. When they have an item being sold live and they sell as many as they have on hand, they will continue to sell the item anticipating more would be shipped to them. If additional items do not arrive they blame the manufacturer. This is selling on speculation and not caring that people have ordered gifts for their loved ones and the customer does not know if they will receive what they purchased.In the early 1900s the stock market crash and Depression was caused by selling and buying on speculation, but in this case the only thing that is lost is the happiness of being able to give your gift.QVC may want to look up the word Empathy and try to remember what it means.. Merry Christmas

Information
31 Photos
44 Comments
3.7 Rating
  • Address:1200 Wilson Dr, West Chester, PA 19380, United States
  • Site:http://qvctours.com/
  • Phone:+1 800-600-9900
Categories
  • Corporate campus
  • Tourist attraction
Working hours
  • Monday:10:30am–5pm
  • Tuesday:10:30am–5pm
  • Wednesday:10:30am–5pm
  • Thursday:10:30am–5pm
  • Friday:10:30am–5pm
  • Saturday:Closed
  • Sunday:10:30am–5pm
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