Penn Oaks Golf Club

Penn Oaks Golf Club

150 Penn Oaks Dr, West Chester, PA 19382, United States
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Sk
Review №1

If you’re considering Penn Oaks for your wedding, I recommend you look elsewhere. We thought they were a great venue to work with, until Covid hit. Our wedding was originally scheduled for 8/22 of this year, and in mid-June we reached out wanting to reschedule. We were told that wasn’t possible because we were going “out of order” and advised that if we insisted it would be 3-5x the original deposit to move to a summer date in 2021, or we could pay the same costs for an off date in the winter (mind you they charge a smaller fee for a winter wedding to begin with). After WEEKS of trying to speak with management and countless scheduled calls they never showed for, we finally speak to the GM and feel like he’s heard us and is willing to work with us. The new contract comes, with new wording, and a $3500 fee to secure the new date, due immediately. We let them know we feel blindsided, and after another week of not receiving scheduled calls, finally speak to the GM again. This time, he’s not nearly as polite. After screaming at my now husband and assuring him we’re the most difficult couple they’ve had to work with, we inform him we’d like to part ways and void the contract. Fast forward to a week before our originally scheduled wedding and I reach out to check on the status of our return, as PAs current Covid guidelines ensured we’d receive a refund per the cancellation agreement, and our coordinator refuses to give us any answers; that our “case” has been forwarded to the finance team. Thankfully, getting our refund check was a smooth process from here. Covid has brought on crazy Scenarios for everyone, and has shown a lot of people’s/businesses true colors. I highly advise you look elsewhere before banking on Penn Oaks to support you for one of the most special days of your life.

dw
Review №2

Beautiful well maintained course.

Co
Review №3

I just had a COVID wedding at Penn Oaks in their pub patio room. It was a beautiful room however the whole event had its ups and downs. From a wedding spectator, the wedding went very smoothly, but from the brides view, it did not. To start with the ups - the venue was beautiful, Lisa the banquet coordinator was so helpful and kind, the food was great, the serving staff was great (some issues with staff taking their masks on and off) and again it ran really smoothly.For the downs - to sum it up, Ramona was not pleasant to work with at times. She was great in the planning process by responding to emails so quickly, however, I brought in my own day-of coordinator for my wedding day (to be there for the wedding party - not to help with the venue) as she was a part of my pre-COVID plans and she was such an incredible person to work with, I didn’t want to lose her! Ramona was so incredibly rude to her (my day-of coordinator) and my photographers. My bridal party also didn’t enjoy being around by Ramona. She ordered them around and at one point yelled at my day-of coordinator to “not tell her staff what to do” after she only asked a question as to why the food wasn’t as planned (my photographer can back me up on this as she was standing right there).I also cannot explain how UPSET I was when the ceremony was planned to start in 2 minutes after we just had gotten back from photos, and I said to Ramona I needed 5-10 minutes to sit down, eat a granola bar, and confirm that the live stream was working for our families who could not attend. I was IGNORED and Ramona proceeded to line up the bridal party and get things moving. I was NEVER even asked or told if I was ready to start the ceremony. Luckily, the live stream was up and running but there was no communication in regards to something that was so important to me. My groom was directed to get his groomsman in place and again was NOT asked if all family had arrived and if we were ready to start.Luckily, my day-of coordinator (who again I hired privately who was there for me), helped make the day run so smoothly and had tough skin, as Ramona was so incredibly rude to her. Ramona was too narrow-minded and not friendly to any of my vendors or wedding party. They felt very unwelcome as Ramona only cared about the second wedding coming later in the day (my wedding was an afternoon wedding). It seemed like she just wanted us in and out as fast as possible before “the other bride” arrived and started to get ready. Again, the food was great along with the serving staff, but I would not recommend this place to anyone who has to work with Ramona.

Re
Review №4

If youre looking for an unforgettable experience for your next celebration, Penn Oaks is a must. From the first meeting we had, to planning the event, to the day of, they delivered in every way. Our party turned out perfect, our guest loved the food and ambience, and the staff was very attentive to us. We highly recommend Penn Oaks for your next function.Nick & Dana Lombardi

ke
Review №5

Absolutely love this venue! Ive been to a few weddings here and every single time the food is exceptional and the staff is so friendly and accommodating. I definitely will look here in the future for my own wedding!

Ma
Review №6

Brides beware! I booked Penn Oaks in early 2019 and had my wedding there on 8/8/20. Leading up to the big day, I had nothing but wonderful things to say about Penn Oaks. With the pandemic, wedding planning was so stressful but thankfully Penn Oaks was able to accommodate us with minor adjustments for safety. Then comes the day of the final payment. No issues at all with getting our invoice prepared and scheduling a meeting to drop off the check. After that last encounter, everything went south FAST. Once they received our money, they were already moving on to the next wedding and no longer had any care about our big day. We ran into multiple issues day of that were entirely produced by their incredibly unprofessional staff. 1) they were impossible with decorating for my wedding. My aunt came and did the bulk of the work but they fought her tooth and nail all day while she was decorating coming up with new rules that they never mentioned before. 2) in the morning while getting ready in the bridal suite Ramona came in and yelled at my bridal party for wearing pajamas to use the restrooms (it was our getting ready PJs I spent a fortune on - mind you!) and had my bridal party, MUA and hair stylist, and myself in shock and livid. I immediately asked to speak to my coordinator and was disgusted that an actual staff member would come in a YELL at my bridal party and myself. 3) End of the night. There was countless we were told they would pack up our decorations and such and we would be able to pick them up the next morning. I kid you not, at 11:05 PM a staff member (Lisa) came in and asked who was cleaning up my wedding and when I explained no one we were told multiple times Penn Oaks would and we would be back in the morning, she rolled her eyes and said that wasn’t the case. My husband and I didn’t sleep that night. Showed up at Penn Oaks at 7 am and nothing was cleaned up or packed up. In fact, many of my expensive decorations were destroyed from the dew sitting on them for hours. A few items including my champagne flutes are still missing. The photo booth which was including in our very expensive package was never opened until late in the night and no one maintained it so I never received those pictures. At 9:54 a group of our guests were told NOT to touch our end of the station that would open at 10. The food was already there and paid for so no idea how that happened. They never put out our yard games which we added for social distancing purposes. The worst part of writing this is the heart break. I loved Penn Oaks and told so many brides to have their wedding their ESPECIALLY during covid. We left with nothing but sick feelings about the way we were treated. I personally emailed Steve to have a discussion about this before posting the review in hopes that I could end this by saying things were reconciled but after two weeks and no answer, I’m going to do what I think is fair for other brides. My other vendors kept the night amazing and flawless outside of the horrible service of Penn Oaks. I will also give credit where it’s due - the food was amazing and the grounds are beautiful. In retrospect, I wish I chose a different venue because most venues are beautiful and have amazing food but treat their costumers with respect even after the final payment.

Ke
Review №7

Very nice place having my daughters wedding there . Friendly people. Very clean place too.

An
Review №8

Very nice place and the staff was very friendly the food was top notch I highly recommend the crab cakes so yummy best I ever had

Da
Review №9

I would recommend this course to anyone! I was a literally weary about becoming a member here, but after touring the grounds and speaking with some of their staff I was sold!

Lu
Review №10

Great place, great food and awesome golf !

Ja
Review №11

Food was tasty but the pond needs some tending too

Er
Review №12

Having our wedding at Penn Oaks was, hands down, the best decision we could have made. I truly think youd be hard-pressed to find another wedding venue in the area that keeps its grounds as meticulously, cares for its couples as deeply or commits itself to serving as delicious food, as Penn Oaks does. From start to finish, every single wait staff member that I encountered knew exactly what they were supposed to be doing on our wedding day. Our guests are still commenting on how beautiful the day was and exceptional the food and service was. Our coordinator, Dawn, made everything simple and truly knows how to guide a bride! The day-of coordinator, Lisa, consistently checked on me, my husband, and our families during the wedding day to make sure we had what we needed. I cant say enough good things!! Our wedding & reception simply would not have been the same anywhere else!

Ka
Review №13

We knew we made the right choice with going with Penn Oaks for our wedding since the start. Our first time there everyone was so nice and welcoming unlike any other venue my husband and I viewed. We were offered drinks and provided with hor deurves, something so small that meant so much to us that no other venue we viewed even thought to do. Dawn had sold us from the start. We knew she was someone that we wanted to work with and be surrounded by on our wedding day. Dawn was so helpful throughout the planning and provided extremely helpful tips throughout. Dawn did AMAZING decorating and truly brought everything I had envisioned to life. On our wedding day, we also worked with Lisa who was so sweet, calm and attentive to all of our needs. On our wedding everyone took such amazing care of my husband and I. I mentioned to the wait staff one time that I loved the spring rolls and every wait staff who had spring rolls made to sure to stop by me because they heard the bride loved the spring rolls. The food was incredible and our guests are still talking about it! The grounds were also amazing. There are so much included in their packages that you truly cannot go wrong. Penn Oaks truly went above and beyond for our wedding day and we cannot thank you enough! We look forward to coming back for our one year anniversary dinner! Thank you!!

Th
Review №14

We were there this weekend for a baby shower and it was lovely! The club house was the perfect spot. They allowed personal decorating which made the event that much more special! Great food, convenient location, lots of free parking, beautiful atmosphere and very accommodating!!!

Gi
Review №15

Wonderful venue for a wedding. Top notch. The grounds are lovely; food was delicious and everything was really quality. Highly recommend.

Ma
Review №16

I had the pleasure of officiating at a wedding at Penn Oaks Golf Club, this past weekend. It was a seamless and wonderful experience from start to finish. The support and attention to detail was top drawer. Ramona Swift was the wedding manager and she made herself completely available to me and to everyone involved with the wedding. I cant say enough about the perfection of the day and those leading up to it and I will highly recommend Penn Oaks Golf Club to anyone looking for the perfect wedding venue.Rev. Margaret C. Ridall

Er
Review №17

Very junior friendly great place to practice and play highly recommend

La
Review №18

Been here for several weddings and it has been great each time! There is plenty of parking and the food and venue is very nice

La
Review №19

Perfectly executed corporate event. All the plates where ready at the right time. The food was decent. The seating was comfortable. Nice room. Not gourmet but just fine.

J
Review №20

Beautiful event took place.

Ti
Review №21

The best wedding I ever attended, including my own! Besides the bees, I have no complaints! The staff was friendly, attentive and the food was so good. Thank you for the hospitality.

To
Review №22

Beautiful

Mi
Review №23

We held an outing at Penn Oaks and were thoroughly pleased with the golf course, service and price given. They reacted quickly to all our questions and concerns; we planned the outing in less than 1 month! The course, although off season, was still in great shape. The food was delicious and service outstanding. I wont hesitate to contact them again in the future.Steve took very good care of us.

Ro
Review №24

Nice atmosphere. Very good service. Good but not excellent food - with the exception of the the chicken fingers served to the kids - they were excellent.

An
Review №25

Beautifull setting, the club room was well appointed and very accommodating. Good food, beverages and the servers were pleasant and very helpfull. Overall a good time was had by all.

Ja
Review №26

Beautiful reception. The facility is lovely and the hors doeuvres and dinner delicious. I would highly recommend this Country Club for your next event.

Ev
Review №27

Attended a wedding there today and it was absolutely beautiful....the outdoor setting, the food, the service....all was excellent.

Da
Review №28

Great staff, friendly and well run. It is only getting better each year.

Se
Review №29

Great job with the new greens, they are PGA tour caliberBig plus, the food is very good as well!

Fr
Review №30

Well maintained, and it showed. Staff was very accommodating

Sp
Review №31

Very snazzy reception hall for weddings and other events!

Da
Review №32

Great food and service and a really great golf course

Jo
Review №33

Service wonderful. Good excellent.

De
Review №34

Not bad

Sp
Review №35

Very kind people and very helpful

De
Review №36

Great course and driving range.

Ja
Review №37

Great private course

Br
Review №38

Make sure you hit the ball straight

Information
76 Photos
38 Comments
4.4 Rating
  • Address:150 Penn Oaks Dr, West Chester, PA 19382, United States
  • Site:https://pennoaksgolfclub.com/?utm_source=google&utm_medium=organic&utm_campaign=gmb-2020-listing
  • Phone:+1 610-399-0501
Categories
  • Golf club
  • Banquet hall
  • Event planner
  • Event venue
  • Golf course
  • Golf driving range
  • Golf instructor
  • Private golf course
  • Wedding service
  • Wedding venue
Working hours
  • Monday:8am–8pm
  • Tuesday:11am–5pm
  • Wednesday:11am–9pm
  • Thursday:11am–9pm
  • Friday:11am–9pm
  • Saturday:11am–10pm
  • Sunday:11am–10pm
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
Amenities
  • Wi-Fi:Yes
Planning
  • Membership required:Yes
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