Management there is terrible! The guy who runs the rink is very rude. And now during COVID with no parents allowed to watch the game they are only offering a paid subscription service to view the games. They wouldn’t even let 1 parent in to live stream the games for parents at home. Absolutely ridiculous at a time like this!

Nice facility. Really good pro shop. Rinks 1 and 2 are cold; rink 3 is frigid!Negatives: they had security set up so no one could sneak in without paying the (ridiculous) $25 entry fee and had only one narrow path open and accessible for all players, coaches and parents to enter (pay) and exit the building. I was bumped into multiple times and almost knocked over twice.We had a team dinner after a late game - not worth the money($12pp). We had grilled chicken with vegetables, roasted potatoes and salad. The only available drink was water. No bread was served. There was not enough food provided for group (some declined to go back for seconds because some hadnt eaten yet. We had a similar team dinner through Olive Garden for the same price at last showcase: quality was better and had plenty of food left over.

The owner is rude to his customers. Every time im there. And im there a few times a yr for hockey...

One of the cleanest rinks around! Great food. Following covid regulations.

The place is great. Very clean. Lots of handicap parking. Bring a jacket because all the rinks are exceptionally cold. Concession stand is located on the 2nd floor. Clean throughout. Restaurants close by.

Pretty damn good ice rink. One of the best “snack” bars I have ever seen. Three sheets of ice. Pro shop. Well lighted. Lots of public skate and stick n’puck opportunities. One of the best moderately sized rinks you will find.

The three rinks here arent too cold and have some limited seating and viewing spaces including from the food court area for rinks 1 and 2. There is wifi, but terrible cell reception in the building.

Great to have hockey around here

We were there for an open skate night. The kids had a great time.

Such nice people that go out of thier way to make sure you have an awesome experience! They definitely care about thier customers. The facility is very nice and clean with a very nice eating area that looks over the ice rinks.

Great 3 rink facility, great restaurant quality food and beautiful sports bar. Best run facility in the northeast.

Loved it great facility, ran great, nice locker rooms, great pro shop nice experience.

Bad food, but people are even worse.

Great place to play hockey

Best place I have ever played hockey. Very nice coaches and workers. Great organization for the Bandits and Hitmen (wich are there hockey teams). Has three rinks rink three Is very cold. They have a amazing food stand.

Great skating rink. A little expensive ($10 kids, $12 adults free skate) but well maintained and not too crowded even on weekend.

Absolutely love this place. Just started going and my son cant get enough. The learn to skate and hockey clinic has been great. The pro shop guys have helped fit the whole family for skates and were awesome. They also have a nice full menu snack bar, and an adult bar for when the kids are skating.

I was using one of the facilities training rooms for the day. The building is back from the main entrance a little bit, but very easy to find once you are in the complex. Their snack bar opened up a little bit late, but the staff was accommodating.

Good place to take your kids. Skate rental available for $3.

Back a few years ago when I was learning how to figure skate and competing as a teen, I would come to Ice Vault every Saturday for extra ice time. (I still go once in a while) The sheets of ice are huge and very well maintained (which would throw me off even if it was a good thing lol) The lobby vs the varying rinks have massive temperature differences which is nice if youre watching your kid from the cafe all toasty and warm, but not as fun if youre the kid :P (Oh yeah the cafe is amazing as well!) Ive heard the pro shop is great for hockey too. All in all, a wonderful place to practice and Saturday morning freestyle sessions are where its at!!! :)

Very nice

Great lessons for adults. kids lessons are the most popular. convenient facility. dirty lobby. no place to sit in the warm lobby while you wait. warm and cozy snack cafe. very $$$$. dust bunnies in every corner. 4 star for lessons, facility convenience and staff who teach. 0 star for maintenance. And beware of Karen- the Lts director.

Ice Vault is a massive ice skating facility with multiple rinks spread out for practices, games, and public skating. For public skating, the facilities are nice, especially the ice which is well surfaced and maintained. There are no stands for balance while learning to skate, but the rink doesnt get super crowded, so its not overwhelming for less comfortable skaters. Rentals are pretty cheap and while the facility is pretty spartan, it is a good place to go for skating

Great size, nice people, well-kept, and always super fun!

A good facility worthy of playing multiple games simultaneously.

One of the best rinks you will go to.

Enjoyed the ice time. Good atmosphere. Liked the cafe.

Parking is terrible!!! Charge to watch high school varsity games! Why?Ice House in Hackensack DOESNT! Stands not cleaned after each games - trash, spilled drinks - awful!

Would give this place 0 stars if possible. Had an incident here a few nights ago and was treated horribly. Never had an experience where I was made to feel like a girl living in a mans world before; these people made me feel horrible over an incident one of their employees created. I was treated like a 12 year old but am an adult. The owner needs to take about 10 courses in customer service because he clearly has no idea what it means to own a place and have customers. This incident reflects more on him than the employee who carried out what happened to me. This place doesn’t deserve the money they make and I am extremely disappointed with the way I was treated here. One star is too generous but I couldn’t leave the review without at least putting one. The people here are disgustingly rude and I don’t understand how this business is still going. Based off of other reviews I’m not the only one who hasn’t been treated well here. Get yourselves together ice vault; you’re more immature than me, an 18 year old girl.

I tried to use 2 different gift cards that were purchased by my mother in law and my brother in law for my kids to attend public skate, a girl named Gabby at the front counter said both cards are for the pro shop for merchandise, there is no way that they should be for the pro shop only, very unhelpful and rude Gabby needs to treat customers better and have a heart, she almost caused my 4 year old daughter to not attend public skate today, I had to pay out of pocket, very disappointed, thats why IStopped coming to ice vault in the first place, they dont even honor their own gift cards.

Very nice and updated inside. Nicest skating arena ive ever seen

Very rude associates.

Had a nice public skate in spite of it being a bit crowded. Ive seemed to be in good shape and facilities were clean. Nice place for family activity time.

As far as rinks go, one of the best around. Clean overall, decent snack bar, good bathrooms. Could use a little more parking near the building. Very good overall.

The bar is great. Usually just one guy manning the customers but he does a great job and seems like a good dude. Their prices are very reasonable in comparison to most places up here in northern NJ. The food is also really good.

I used to be a fan until HS hockey play offs. They need to hire more security- had issues with the opposing team taunting our team during a game. Owner yelled at our coach for having them ejected. Step up and pay for more security! Fans shouldnt be allowed near the players during a game. Its sad when Sport-O has more security for the teams.

Nice place. Rinks are cold, even in August. Bring a jacket.

Very organized for my photo assignment

Nice rinks (3) actually

Looks are getting worn looking and the pro shop is messy. Needs updating

Some of the nicest people that I have met in figure skating.

Kids loved it. First time for one and third for the other. If we are in the area again, we will definitely go again.

Food is great!!! And service was very good!!!! EXCELLENT food court!!!!!

Nice facility with plenty of rinks, a pro shop, and a snack bar

Easy to find. Good seating. Good food.

3 skating rinks. Not to busy. Clean. Didnt try the food but in sure its like typical Ariana food.

Great hockey facility. 3 rinks, one brand new Fall 16. Excellent food selection from centralized viewing area for rink 1 and 2. Huge pro shop. and a bar upstairs. Furthest parking spot is supposedly 1/4 mile away.

If youre traveling across New Jersey and eastern Pennsylvania for youth hockey, then this is going to be one of the top rinks youll attend. There are three rinks, all of which are kept up well, with Rink 3 being the newest (and coldest inside!). If youre a spectator and looking to stay warm, youre in luck if your game is in Rink 1 or Rink 2, because you can perch in the snack bar area and watch the live action with a good view. In Rink 3, you might be able to catch it on an internal television monitor from somewhere warm. If youre looking for food, then this snack bar has beaten all others I have been to at rinks across the aforementioned area. There is a very wide variety of food choices from breakfast through dinner, hot and cold, and its not rink food - its good. Just dont try bringing outside food and drink in, and eating it in the food area. They also enforce behavior, so if your kids are running around and making a ruckus, then someone is likely to say something to them. However, this seems to have gone a long way toward the general cleanliness and and good upkeep of the place in general. The locker rooms are functional, and there are a good number of them.

We used to love bringing our kids and their friends here for public skating sessions all the time, but not anymore. The ice skates now have an odor, are beat up, unsupportive, and the laces are a mess; they do not appear to have been cleaned in quite some time, or at least sprayed, whatsoever. The staff was unhelpful and rude, and the food was below average and rather overpriced, too.

I like placehockey vERY FUN!!! good ice tasty munchies

Nice clean rink, pro shop has a great selection. 3 different camera angles for fast hockey that are remotely controlled. Excellent lighting on the rink. Adding a third sheet of ice so there is construction and The parking is a little tight on busy days

The best ice skating I have ever been at good food nice people I fall they all start running to u amazing good attitude u should really go and they have a big arena the only saying I wish they could change is to have public skating every day

For open skate nights the prices are expensive although I admit to not having anything to compare to. However we came here with an organized group and the price was $5 each to both skate and rent the skates. For that price is was a great 75 minutes for my kids. Multiple bruises later but that is to be expected.

Crowded. Clean. Nice snack bar. Better than other local arenas

Nice place to play hockey

Snack bar has great food and the bar upstairs is awesome.

Love this place ..but no live Barn in the rink all the way to right

Nice rink huge locker rooms

Cold but a great arena for kids hockey. My 7 year old grandson had about a hour for tryouts to be placed on one of the teams, a 7 month commitment. Hope he loves it.

Best designed and run rink in North Jersey. Automatic doors and large locker rooms located in the front of the building... Enough said!

Seemed fine to me. Good for the kids. I went with adults on a staff outing.

Was good just dont like that they buff the ice every 20 minutes is dangerous

Nice rink with 3 full sized sheets, a huge pro shop, and a large Cafe with view of 2 rinks. Super nice jumbo trons on each rink.Cons: they think they are in the mafia or something... The refs calls are home team calls. Worse than most places. Rhode Island is like that, too.

Perfect way for kids to get there wiggles out.

Great for hockey. Parking is a little scarce but other wise very nice rink.

Didnt know how to skate, but this place is great and I ended up learning how to not fall

I give this rink 5 stars for two reasons. First, there is a cafeteria where you can sit and watch the action in two of the three rinks (in warmth and comfort). Second, they have a bar. Ive never visited the bar, but I love that it is there.

Had great fun watching a football game with friends at the bar. The TV screen is huge! Perfect for large parties of fans!

Had fun ice skating, first time there. Looks like well go bk

Awesome experience! Cant wait to go back

Wow awesome ice rink. Huge.

Well organized ice arena with 3 separate rinks. There are several ice hockey teams at various levels. The food concession is a bit expensive as expected.

Great place, newer facility, great skating shop and cafeteria, wish they could accept the cards for less than. $10

Decent place but the music selection was just very bad. I like that they continuously clean the ice the atmosphere was ok

Takes far too long to pay referees

Ice is nice but employees are rude and food is really overpriced

I feel like I live at this place. My son has played at all levels of hockey at this place. He started off at club level, played for the Bandits and is now on the Hitmen. Ive spent a small fortune over the years. Its a very nice arena. Its gotten so popular over the years they are adding a third rink. Great snack bar, regular bar and pro shop. A little pricey but convenient.

Great family place. Has the best ice skating rink in North Jersey, there is a cafeteria with pizza and other snacks, the experience is great, enough parking for all.

I had a very relaxing pleasant experience watching my sons hockey game! top notch rink in Northern New JERSEY with all the ammenties!!

Huge place, 3 rinks and a pub!

They host our camp reunion every year. Our group is about 300+ people. Staff is terrific- friendly and accommodating. Facility is in top shape and rental skates are in excellent condition.

The location is very good and the arenas are good sizes it can be crowded at times and schedules. Dont rely to heavily on their online schedules because they often change.

They have great ice for hockey. What more do you need?

Great venue, store has anything you need as far as equipment or apparel goes.Restaurant serves good food.They keep the ice in good shape.

Great high school hockey tonight

Nice facility. Good food options. Decent pro shop.

Great place to play and watch hockey. If you play, great lockers. Showers that always work. Great facility. Well run.

Super nice ice rink with a great spectator area. Would highly recommend if youre looking for a stick and puck or drop in session

Great place for a hockey game.

Beautiful rinks. Awesome kids hockey programs

Small seating area. No real parking, and they will tow your car without notice. Ice is fine.

One nice rink good ice food pretty good also

Great place. Food not the best for the price you pay

Always quiet in the morning when it opens to public.

A great place. big rink, long free skate, good quality skates in the shop. and good food

Nice clean facility

Skate times are somewhat short usually do to games. Very crowded usually. Ice is well maintained. Hockey skates are available to rent as well.

Very good

The ice skates really hurt your feet but the place is great for a nice week day out

We all had a great time