Jump N Around

The front receptionist is very helpful, & when I Had a complain to make she handled it very well. There was a birthday party and the kids were very rough jumping around and yelling really loud. I was kind of annoyed at the parents who just sit there and not CARE about the behavior of their children. Some of these kids could of injured other kids and luckily nothing happened.

Nice place for kids under 5. Smaller than the one in Seaside was. One big slide, one big bounce house, mesh mase for kids under 5, arcade, and a great spinning thing. They sell grip socks too!

It is a great place to celebrate a birthday party

Fun place not to crowed

I love this place!! The whole set up is for kids ages 5. My kids are 4 and 2 and both of them had a lot of fun. You can reserve a party here too

It was not good. I purchased the appropriate socks for my daughter while other kids dont even wore any kind of them. My daughters umbrella was stolen from the shoes area and the employee did not help in anything. It was raining outside, I just cant believe that parents allow their kids to take things that do not belong to them. This happened 01/06/19

While smaller then the Monterey location still lots of fun and kids had a blast.

My kids loved it its perfect for toddlers not too crowded and they keep it very clean

A good place to have your kids burn some energy. A lot of the arcade games were broken. They would likely make more money if they had all their arcade games working.

We bought the standard party package for my son’s birthday party. They made it so easy. I had to purchase the candy and toys to go into the piñata, and buy a candle for the cake, but everything else was taken care of for the party. They were even willing to order a special piñata for me. They have standard invitations available online that link to directions to the facility. The room was already decorated, the food was on time and there was rack in the party room to keep our shoes and belongings. This was the easiest party I ever threw. It was worth every penny. All the kids at the party between 2-12 had a great time. There was even a separate area for the tiny tots.

It seems like its geared towards younger kids (4 to 6 years) but older kids might have fun. Lots of arcade games. Lots of signs on climbing structures that said for 5 years or younger.

Childrens had a lot of fun playing

It was very fun

I recently booked a birthday party for my grandson. I wasn’t told at the time of booking that socks were required for everyone, not just children playing. Shortly there after I was told by an employee that people were complaining because the adults in our group weren’t wearing socks. ‘There were only three or four others present at the time’. So we all had to purchase socks from jump around at $2.50 a pair. Children were arriving late and I was told if we need more time I would have to pay $35 for each half hour. I asked if another party was booked in the room and if I could just pay for the overtime after the party was over. Oh no, I had to pay in advance. I spent 15 minutes buying one half hour more of time and I missed my grandson blowing out the candles and serving cake. I had to rush to get the presents out of the room because if we went over the half hour at all I would have to buy another half hour for $35. Shortly after I was approached by an employee and was told we all had to leave because someone outside was smoking while holding a child. Again the employee said people were complaining and that there must be cameras outside because the manager just happened to show up and told him that we had to leave. There were about 15 of us. Again, only a few other people were present in the whole place and no other parties were booked that day except the one I paid over $300 for. My daughter was very upset and said we should get our money back. I was so flabbergasted at the time I told my daughter never mind let’s just go. The manager then approached me and I asked her why we were having to leave she said because someone was holding a child while they were smoking she said it was illegal in California to smoke while holding a child. I said what law is that and that I had never heard of it. She then yelled do you want me to call the cops? She said that it was in the contract we signed. What contract? I never saw or let alone signed a contract and I can’t find anything on their website either. By the way the person holding the child outside of the building does not smoke and was only saying goodbye to my daughter that was smoking at the time - away from the building. researched and cannot find any California law prohibiting an adult from holding a child and smoking. Yes, it is illegal to smoke in the car with a person under 17. Why couldn’t the employee just have asked my daughter to put out the cigarette? Why did we all have to leave including all the children and adults, including my 79-year-old mother. One of our guests had just arrived and asked why she had to leave. She was then told it was OK for her to stay. Before the party started My daughter said she had been reading the reviews and they were all bad. The reviews all talked about how rude the employees were. I told her that we should form our own opinion with our experience. I have never written a review before but I was so flabbergasted over the whole thing I would like to know if anyone else had the same experience. Again, there are only a handful of others there the whole day and it was a Sunday. I am looking to find out who owns the business because I am sure the owner would like to know who is ruining their business and running off all their customers. Take my advice, DO NOT BOOK A PARTY HERE!!! This is absolutely no exaggeration of our experience.

I just had a party here for my daughter which I thought was great idea because my daughter loves coming to this place! But my experience was horrible I was told one thing then told another when I showed up I had permission to be there early and then I was told I couldn’t and had to wait a few minutes and time was tooken away from my party because all my guests had to sign waivers as they came in and they had all already been here previously and none of them were found in the system so that was disappointing that it was happening. And the time is very limited as it is and then having to be rushing to be out on time or else we will be charged for going over time was stressful considering the time my guests had to spent signing a wavier. It was just not the experience I expected and I wouldn’t recommend it for a party and I learned my lesson from this. After all the money I spent i was disappointed and all my guests complained about bad customer service from the minute they walked in until the minute they left. The employees were rude and not friendly to my guests.

The place could use fixing in the roof and better things games and they should give out free water kids are complainin

Service was great.. but i really think they should have a age limit for this place.. it was no fun for my kid since all the bigg kids were taking over the jump houses and doing things they werent supposed too..

Best deal for a fun time with jumping houses. There is this place in Hollister that Costs $10/hour per child and that is just ridiculous. Pumpd is a much better deal, $10 or $8 for a whole day per kid.Come and support this business its a fun place. They have 5 big Jumping houses with big slides and also a toddler area which was a lot of fun. Compared to Hollister which only has 3 Jumping houses this place is much better.Would recommend for birthdays as well. Very friendly staff.

Terrible service. I just had my sons birthday here and the lady who worked there kicked us out for my guests smoking in the parking lot. When there was no sighns any where saying u can’t smoke in the parking lot. On top of that she was completely disrespectful about the way she went about asking us to leave. She was shaking with anger like she was gonna fight somone! Like come on your at a kids place why would you display that kind of behavior in front of my guests it was embarrassing.So that was a wast of 350 dollars for nothing and the place wasn’t worth it. Definitely not ever coming here again.

This place stinks... the advertisements were misleading my family came to this place because on the video there was a lot of choices of jumphouses. We arrived and there were only 3 it was a waste of our time . DO NOT COME HERE!!!

Me and my family we always have our partys there the best place to have them real good service.

Horrible experience, very dirty, and all the games were out of service.

Customer service sucks! I went in today and the girl told me they were closing at 12 and that it would be pointless for me to be there because they were kicking us out at 12. Then when I told her the website said 10-2 she said well I cant control what the website said but we close at 12 you can come back at 2.

Most of the matchines are broken

Not to greatest place but great for small kids and parties

Half the games are out of order the bounce houses themselves need servicing this place seems like a joyless cash grab. Even the toddler area costs extra. Way too expensive for a bunch of broken things.

Nice open jump hours

Closed in the middle of day during business hours.

My son always has a blast here!