Ticket sales guy was great and explained discounts offered thoroughly. Concession workers were helpful. I really like the Dreamlounger chairs, very comfy! A better job should be done cleaning up between showings. A couple rear speakers in cinema 4 sounded loose and vibrated during low base tones.

I love this place 10/10

I love Marcus theaters. The people there are so nice there are poster boards everywhere for new and upcoming movies u can stand by and take pics

Its old and touristy. Out front is a school that teaches tourists how to segway. The pubs are lined up and are weird but i didnt see any drug dealers or hookers or miller lite but the beer is expensive if not casino expensive. I would go as far as to say its the best area Ive found in Minneapolis.

Love this theater! I always choose Crossroads over College Square due to the super comfortable seats! I get to kick back and relax like I’m in my living room! Always kind staff, quick service even when they’re super busy! Thanks for being the best theater in the Cedar Valley!

Great Show Recliner Loungers! Funny movie. Madea!! Great Popcorn and Beverage!

Great movies. Excellent popcorn. Excellent service and always with a smile. Not too bad of prices.

Great seating, so comfy. Friendly service. Decent food but at the pricey theater cost unless you know when to go with a rewards card. Cost is normal for a cinema.My only really issue is sometimes hearing a bit of the other movies through the walls.

I have seriously never seen a more disgusting women’s bathroom in my life. It smells like urine, half the stalls were “out of order” most of the rest wouldn’t flush. The floor was disgusting. Seriously bad.The whole rest of the experience was fine. But YUCK!

Wow - I had never sat in such a comfortable recliner before. Huge screen and great sound. Clean in spite of all the food and drinks being sold.

Good time, very comfortable. I do think the drinks and snacks are a little outrageous, but I also understand that they have to make there money somewheres.

Bathrooms are disgusting and smell bad, staff isnt friendly at all

Nice place to go for $5 movie Tuesdays. They have really invested a lot making improvements like the reclining chairs. I havent been there on a busy weekend however but a great place to see a movie, especially on Tuesdays when its cheap and not packed!

I truly do love the atmosphere of the movie theater, those dream loungers while most definitely put you to sleep if you are anywhere near sleepy!! They are just soooooo comfortable

Great theater. Comfy reclining seats. Much better after the remodel. Always friendly staff.

I love the reclining seats. The staff has always been kind to me and helpful. The 5 dollar Tuesdays are the best when you have kids. Highly recommend

So Dr. Doolittle is a very good show for all ages. My 14 and 10yr old grandkids loved it.

Best Cinema in the area. Every seat is reserved seating so can order tickets ahead of time and not have to worry about getting there early to get the perfect spot.

Worst movie experience of my life, I went to see joker. Staff sat back while one did all the work, cold popcorn. I’ve seen bars with cleaner bathrooms. I even went to two separate ones. Absolutely awful.

Concessions are very expensive (true at all theatres) and their self-serve ticket kiosk rarely works for me. But the loungers in all the theatres are great and it is kept quite clean.

Worst movie-going experience ever. I got a refund and left without seeing the show. Good job losing the money youd already made.

Icky Sticky Seats! This place needs a thorough cleaning. Maybe better to wait for it to come out on Netflix?

Will always love this place. Clean with current features and updates. Also my son used to work there.

Overall great experience

Nice place however prices have gone up. They are now $2.75 higher per person than Cinema West. With people having jailbroke Firesticks, youd think theyd want the prices kept down so people want to keep coming rather than watching the same movies in the comfort of their home.

I love the lounge seating! Its so comfy, and great for couples or parents with kids. The popcorn is pretty average. Prices are just as outrageous as any other theatre. Overall, its not bad. However, the bathrooms were a revolting nightmare. They smelled awful, the stalls were filthy, and toilets hadnt been checked in a while. I wouldnt make a point of mentioning it, except that its not the first time Ive gone in and seen it in that condition. So... enjoy your movie, but wait until you get home if you have to use the bathroom. Yuck.

The gentleman that was working the ticket sales was wonderful. Went on a weeknight so pretty quiet so was rather nice.

Appreciate $5 Tuesday and Student Thursday. Helps a ton with our big family.

Can’t get back in. Walked out to the car to grab my phone and told the guy I’d be right back. One minute later I returned. Staff saw me and ignored me for a good fifteen minutes. Young woman cleaning the concession area. Probably needs to know why she’s here.

The staff had me and my girlfriend waiting in a line that stood completely still for 15 minutes while every other moved like clockwork at the concession stand to the point where I said no to the 5 extra minutes we were told it would take to make our hot dogs. We missed the first 10 minutes of Joker and had to bother our most gracious neighbor about what transpired in order to catch up. It was the first and most demoralizing movie-going experience weve endured in years. I would rather wait for a movie to be on Netflix or free at the public library before I contribute another red cent to this kind of Mickey mouse excuse for a theatre. The only reason theyre getting even one star is for the sake of this deservedly scathing review to register.

Electric recliners are awesome! Snacks are high priced like any other theater. Lots of small capacity theaters means they have most all of the current movies playing.

Love the recliner seating! $5 tuesdays is a great deal too. Concessions are outrageously expensive but i think all theaters are like that anymore.

Pretty friendly staff. Seats are comfortable. Popcorn could be fresher

Online ticketing is very easy. Seats were extremely comfortable.

I love the upgrades. Theyve come a long way from how it was growing up. I love $5 Tuesdays.Im not in love with their prices... Thats the only hiccup

Nice clean theater with reclining seats at all shows, thats a plus for me.

I love this theatre, the seats are amazing but this manager was talking down on one of her employees and that rubbed me the wrong way.

It was great they even helped me use my phone to order tickets online since I didnt know how and their computer system for ordering tickets was down.

Seats were very comfortable but was still garbage from previous people. Git out my sanitizer and sprayed everywhere I thought we might touch.. BRING YOUR SANITIZER WITH YOU!!

Excellent everything. A bit expensive but you really get what you pay for. Love it.

Nice seats and love discount movie night and free popcorn too.

Saw the latest star wars movie on the ultra screen with the heated dream loungers. Very comfy reclining seats and the movie was awesome.

Good, pretty casual on a Sunday afternoon. Good recliners.

Great seating, kiosks right inside door, good food offering, little pricey like many theaters.

RBG is a must see.

I go to this theater on occasion to enjoy a movie I truly want to see. Its clean and comfortable. Staff needs to be more happy.

Bad Boys for Life, was excellent, but I asked for a lot of butter on popcorn and only got a little, otherwise it was a great experience.

Courteous staff, electric atmosphere! Reclining seats extremely comfortable - rival any metropolitan theatre across the country. Concessions a little pricey, but theatre allows for a relaxing and exciting show. My wife and I visit frequently. Thrilled about Marcus Theatre Waterloo!

Always good when you have dream loungers.

I truly felt I was single out due to my race. After arriving, paying and finding my seat, I was approached by a kid working for the theatre, he had two other kid co workers waiting to escort me out, asking about my back pack in the seat next to me, he tells me that my back pack is making other guess uncomfortable. I either could leave it up front, or take it to the car.. I’m here visiting, Waterloo Iowa, so I didn’t drive, I walked a mile in the snow to go see a movie at this theater, I carried a back pack to hold my personal effects such as my cell phones, Bluetooth ear piece, gloves, hat, battery charger for my phone, asthma pump, my wallet. There are no signs that anyone at the ticket counter, concession stand, or the guy who verify the ticket had concerns. So if you you are black..... African American, you no longer can carry a back pack. They never asked to look in the bag, that wasn’t an option. I would have been happy to allow them to look in my back pack to make them feel comfortable. I feel I was profiled because of my race. I felt belittled and humiliated. When I asked for a refund, the manager didn’t even ask why?What’s next women no longer allowed to enter theater with purse.️️️️️

My daughter liked the fact she could put her legs up and watch a movie

Never have I been more disappointed in a theater. Dozens of unaccompanied minors in a rated R movie. They were loud and on phones constantly. Never one saw an usher and couldnt find manager afterwards.

We LOVE that all theaters now have dream loungers! Makes us want to go to the movies more often!!

Been coming to this theater for many years. They always keep it fresh and up to date. Movie and sound experience is great and new seating is definitely a plus.

An awesome place to relax and escape almost any time, especially with their great deals before 11am anyday, Tuesdays for everyone, Thursdays for educators and students, and Fridays for Seniors, something for everyone!

Enjoy myself, very nice customer service experience

Great service and awesome movie (How to Train Your Dragon 3). The refreshments are ridiculously overpriced though. Seriously, I am not going to pay $5.00 for a cup of soda, even if I do get to refill it for free a whole one time... yeah, feel free to gasp at their generosity.

Friendly employees. Very comfy chairs.

Amazing dream loungers and easy access to tickets bought online. Nice cinema.

Went during the early part of the day, it was cool and calm just the way I like it.

They finally fixed their handicapped doors! They also started serving beer & wine since Ive been here last. From blue moon to budlight, reds & whites for people who drink....they serve pizza, cheeseburgers, pretzels, etc. Every theatre has reclining loungers & you pick your seat before you get in. . Loving all these upgrades!!

Marcus Theater at the Waterloo, IA location has the comfy dream lounge seats and spacious seating in every theater

Amazing seats that I call the makeout seats. Youll have to visit to see why

Love that they now have the reclining dream loungers in all of their theaters. They keep them up pretty good and clean. The big DLX screen is worth the extra for the high definition special effects types. Great sound in all of them Ive been in.

My family and I have been going to this theatre for over 20 years and it is more stylish and comfortable now than ever before. There are leather recliners in all 12 theaters. The Ultra-Screen has been our favorite one since it opened with MI 2.

Totally love the lounge seats, online purchasing and reserved seats.

I worried about my shoes being stuck but now they have changed everything! New chairs, new concession stand and decent prices. Manager is the best

Great seats and sound systems

I just saw The Nun on the ultra screen and this theater is amazing. The seats are reclining and so comfortable, its like being at home only with a huge screen and surround sound. The place has been remodeled and its very nice, very clean. A little pricey but they offer special deals so that makes up for it. Nice selection of snacks and nice selection of movies being showed.

Nice theatre... But as with most cinemas, overpriced! And forget about getting snacks, $$$$!!!

Machines take your order, the food court staff are not polite, and the bathroom is in the front of the building. Seats are nice though.

If you plan on going for 5$ Tuesday allow up to 30/45 minutes before the show. Even if you order your tickets before you need to have them printed at the kiosk.Food lines are long but they move pretty efficiently. I love the specials and all the perks of being a rewards member.The seats were amazing we went to the packed Aquaman show and it didnt bother us one bit. There is plenty of space for everyone.

Went to see Godzilla King of Monsters today which was great. The receptionist at the ticket counter was very friendly but the people at the concession counter were a bit off putting. It wasnt during a busy time, we went at 4 and were the only people at the counter, and they didnt have some things we wanted like nachos or sugar for my coffee loving mom. (Who orders coffee at the movies? Lol) The pretzels were also hard from sitting under the heat so long even though we were told they were fresh. We didnt complain since we were running a little late and just wanted to get into the movie. It was an okay experience made better by a great movie but I will try not to go around that time and hopefully have an even better experience. My mother said she will continue to go the the Cedar Rapids theater.

Has improved, online ticketing is great addition.

The Dream Loungers are so roomy and comfortable! What a fantastic upgrade. Also, Tuesday $5 tickets and snack bargains make for an affordable date night.

I love Marcus theaters. They have just upgraded there seating to leather recliners which are super comfy. The theater always has hit movies and fun promotions. I hope some day to see ours get the bar and restaurant like the one in MN.

Awesome reclining heated seats, ultra screen, great sound system...ss with any theater, terribly overpriced concessions...but they have lots of options!

Love the Dream Lounge seats!

Love the ultra screen and lounge chairs, but overall cleanliness of the facility is sub par.

Nice seats but way to many lights on during movie. The lights along the steps are to bright. They distract from watching the movie as they are always shinning in the corner of my eyes.

Saw the new Spiderman Movie. Good one but we were the only ones who waited till the words were over to see the teaser.

It was great comfortable and I enjoyed it

Convenient location for taking the nieces and nephew for films, and the loungers are so comfortable I have seen plenty of younger kids carried out by their parents. Not bad at all for catching the latest action movie either.

Great company & the seats are amazing!

Love 2 get away 4rm ppl here.

Not bad, I like to go in the morning before 11 that way it is only $6.42 with tax unless it is $5 Tues. Plus tax.The last movie I went to there I definitely did not like. It was raved and suggested that I see that particular movie. I just didnt care for it and felt like I wasted my $ even though it was only $6 and change. Still want to feel like my $ was well spent. 12/15/19 On the website it said Standard screen for Jumanji 2. I tried to go at 10 which on website they have as Standard, I get there and they have it in Deluxe, so they are trying to force you to buy the deluxe when they have it on website as Standard $6 plus tax compared to $10 plus tax. They are thieves.

Its really expensive and the cashier even ripped me off! Stole ten dollars by changing the return cash! But the popcorn is good, terrible candy selection but the movies are amazing! The picture and sound are so nice! And the nice theater room is amazing and soon all rooms will be like that so its so far the best theatre Ive ever been too!

Love this theatee. Always friendly and helpful employees. The new seating is awesome!

This Theater & it’s friendly Employees are the Best Movie Experience that I’ve ever had! Thank You for helping Me to know that I deserve some Quality time for myself ️

Every theater has leather recliners. The best movie theater around hands down. Its always understaffed but I dont care because I never get any food or drink. In fact I dont even have to interact with anyone there since I buy my tickets online and use the kiosk to print them out.

The best box-office movie experience in the Cedar Valley. The Ultra Screen and it’s lounge reclining chairs are amazing! Now if it only had a bar and restaurant with small plates.... #hinthint

Got to see a spooker with my granddaughter

Great experience....infact we were the only 2 people in there watching Toy Story 4...wow

This place has really grown in the last couple years. They offer awesome deals on movies and snacks which helps when visiting the movies these days. I gave you three stars because there could be friendlier faces at the front desk.

Im not giving 5 stars because they cut you off after two beers... but other than that it was a good experience and the staff was super friendly

Good customer service. Friendly staff, positive resolution of issues.

Great movie theater, we visit on Tuesdays for 5 dollar movies and if you have the rewards large drink and popcorn for 9 dollars

Would like to give it more stars but when I wanted to get a medium drink with my large popcorn but was told I couldnt do that. Its all good I liked the large cup and all but COME ON let people get a medium drink id thats what they want! !!

The Dreamlounger experience was great. I am still a bit perturbed about the assigned seating.

Love the new seats. Great movies and very comfortable. If you have the rewards it is even better.