Great Christmas decorations. Spectacular deals for the artist in your life, and that crafty friend or family member.

The staff have always been pretty helpful. They carry most of the art supplies I need. When something is out of stock I can usually get a pretty quick replacement. Recently I needed some art kit ideas for a friends birthday. They helped me pick out a good starter kit. Most of the paper they carry is pretty pricey... In a pinch they are a good but as they are well stocked.

My co-workers and I went in on a Sunday afternoon to purchase Halloween decor for our students as we were planning a small Halloween party for the daycare we work at. Before even entering the building we noticed the glares at us through the front windows ( I’m not sure if it’s because we were in close proximity of each other) or if the staff just wasn’t that enthused to be working that day. The selection I felt were at a bare minimum and the items that I was going to purchase online for same day pick up earlier were nowhere to be found in the store when I asked an associate I got a shoulder shrug and the I don’t know response. My coworkers and I are very enthusiastic people and were excited to be getting our decor and items and it was almost as is everyone in the store hated that we were happy people I made a small purchase and when I asked the woman about my rewards she let out an annoyed breath and asked for my number like it was to much for her to enter into the computer. We left and walked over to another establishment just a few doors down and I wished I had just went there in the first place instead.

Did an order online for same day curbside pickup. I ordered it at 11 am . Didn’t hear anything from them and it was 330, and I was suppose to have it to my son in college by 530. Went in and waited in line 15 mins for them to tell me it wasn’t ready. They said I would get a text when ready. I live 30 minutes away so I waited around the area until it was almost 630!! They close at 7 so I went back there and waited in line again, to be told once again, order wasn’t ready!! I had told my son I would bring it there at 8 pm since I missed him earlier and he needed his supplies for a morning class. The cashier got the same girl from the afternoon over and she repeated it wasn’t ready. I explained I ordered it at 11 am and was guaranteed sane day pick up. She said it takes a while for the order to show up in their computer after you order. I said well it’s been 7 and a half hours and I need it before you close. She wasn’t going to get the order until I told her I was going to cancel the order and get the things myself!!! She gave an exasperated breath and said she would do it but wasn’t guaranteeing me I’d have it before closing!!! She had it done by 7 and I grabbed it and left. Terrible experience and horrible customer service from that employee!! I will be finding another art supply store to use because I have another 4 years to get supplies for college and I’m not going to deal with this again!!

Half price sale

I live Michaels and their products! Always a huge selection! If you get there before all the good stuff is gone! And their coupons and sales rock too!! Remember to get the app and use it every time you shop!!

I love this store because no matter what it is, they probably have a coupon for it, also they will fake joanns and hobby lobby coupons.

Always a great source for seasonal decorations, tons of stuff, aside from all the crafting materials. And near the end of seasons can get some great bargains, such as decorations for 70% off. Nicee!

Michaels has a great selection of products. Everyone is masked and the aisles are marked to ID which way to walk. Super helpful and patient staff. Great prices and an awesome sale was happening!

I was charged an incorrect price which I noted to the cashier. He offered no assistance. I asked him if the price I saw in the store was only valid for the purchase of 2 or more of the item. He didnt know. I went back to the display and verified the price and returned to the cashier. A manager came to me and offered to sell me the product at the displayed price as if he was doing me a favor. I tossed the item on the floor and left.

I am so disappointed with this store. I ordered a Christmas tree to be delivered same day. Apparently they do through door dash for delivery. I received an text that the item was picked up and on its way. I waited at my door and no one came, then I receive a text stating it was delivered. I called the store and they told me that they did not know how to contact the driver to find out what has happened. Its not like it was a case of a porch pirate because I stayed at my door waiting for the delivery. I only live about 1.25 miles away. I wouldnt have been waiting long if they said they were on their way. I am currently waiting for this to be resolved. Im hoping this wont take too long. I am very upset and will not be ordering from this store again.

Wish they stocked better. Also Westerly store is rather small.

Easy in and out. Materials easy to find. Good customer service. Almost always have what I need.

Prices are a bit high, you definitely need to use a coupon. Make sure you use the 40% from the app and show it to the clerk; otherwise, no discount.

Great selection of hobby products. Bought more than I needed due to low prices.

Always a treat to shop at Michaels because there is such a large array of merchandise, everything a crafter or do-it-yourselfer would need. Ive always found something I need at an affordable price. Theres ample parking, too.

Good selection of oil paints things staff is not so helpful but luckily things were easy to find

Any time I go here it is hit or miss. The store is usually a mess and I was kind of sad to see on September 26th the fall decorations were consolidated to 1 wire cube in the middle of the floor while Christmas decorarions were taking over the store. Slow your roll, Santa! Eat some turkey first!

Great selection for all my crafting needs

The service is still excellent and they have adjusted to the new normal wonderfully. They are keeping themselves and us safe and I think they are going about it with service in mind.

Went inside Michaels for the first time since March. What a difference! Loved to browse what they have but the low selection of yarn.

Stocked to the brink & youre sure to find what you want

Good varieties of everything. Good sale prices and friendly service.

Good store to buy school supplies.

They have EVERYTHING here... Love it!!!

Great selection of home decor, party goods and artist and crafter supplies. Get their app for coupons.

Awesome store, helpful sales associates

Alot of sales always going on, but most of the stuff is pretty pricey. I love the supplies they have though

Good store but prices better at Joanns

Nice place, staff are friendly.

Variety alittle pricey well organized

Great place for art supplies, seasonal decor and stones/findings for making jewelry. Look for coupons and seasonal sales for great savings. Ive gotten some wonderful deals on silk flowers.

My wife is a crafter and they pretty much have everything she needs.

The cashier was awesome!

Love the store however I am a big bargain shopper therefore I tend to hit the clearance aisle first, but their clearance aisle is a nightmare! Its just tons of stuff thrown together with no categorization in product or pricing! Other than that, the store is clean and well kept.

Every now and then they have great sales (40% off on beads, hemp and landings) and a lot of art supplies to work with if youre interested in arts n crafts and dont want to spend a lot of money. Great location too, right off of Rt.2!

Come here for your needs. Dont go to hobby lobby.

Michaels had everything I needed to complete my vinyl project. Even with the holiday madness everything was in stock. There were plenty of cashiers available to get us checked out and on our way quickly.

Well stocked, clean, and very helpful efficient associates

Woman fulfilling online orders had a bad attitude, and made no effort to help me get my online order while I was in store. It would have been easier and quicker if I hadnt ordered ahead. Canceling my order, will buy from Amazonedit: customer service woman who handled my cancellation was excellent

Diverse assortment and great prices!

Is my home

Easy to find, ample access and parking, staff very helpful when you can find them.

Love this place! They always have a great selection of fabric

Great deals all the time good customer service, employees always willing to help

I didnt find what I was looking for. But I did find plenty of other things!

Never Go To This Place Went there to fix my photo frame before I ask them anything we don’t fix frame. Asked them Can You Please tell me Where Can I get it fixed there answer was google it ....Nice Answer With every rude face

Took my girlfriend to pick up some yarn, she liked the products, I liked the prices. The store was clean and well maintained. Thank you.

This is about the best craft store in the area.Nice staff. Friendly and knowledgeable. They have a good selection of different crafts and the items they require. I gave them -1 only because when there are good sales the wait at the checkout gets ridiculous.

Average all around. DIY crafting in general can be expensive, Michaels falls in line on this account as well. Keep in mind this is a chain & often has sales or a coupon available online. Michaels offers what you would expect from any large retail store in this category, of which your choices are limited, maybe to 3 stores remaining specifically for your crafting needs vs purchasing online or going to a Walmart with a few aisles of this product. Nothing missing but nothing stood out either, just average.

Great sales going on this weekend. 50 to 90% off. Lots of buy one get one for 1/2 off. Circut tools and supplies too. Not the machins though.

Not the most pleasant visit as there was no one on the floor to help. When I finally found someone, in the room behind the framing counter, his enthusiasm to assist us was somewhat non-existent. In the end, the item I wanted was more than I cared to spend.

Cool stuff.

Car broke down in their parking lot, and it had been a while since I had gone into a craft store. I ended up getting Origami paper, and made a bitchen paper crane. Next I tryed to make a toucan, like the froot loops bird, that was quite a bit harder and Id have to give my self C+.

Always able to find what Im looking for. Prices are reasonable.

Interesting store. One of the only craft places around here since A.C Moore closed their doors. Should have most of what you need as a hobbyist.

Lots of nice arts and crafts

I use their Aaron Bros framing services often, always excellent quality. They have also helped me repair a loose frame wire at no charge.

Got most everything you will need for crafting. Subscribe for great coupons which really make it worth the trip

Michaels does a great job when it comes to custom frames. Costly yes, but so worth it though. Spent a great deal with the frames, but once theyre home. It doesnt really matter.

They need to expand the yarn section...its very limited! Lots of people that crochet and knit in the area...too bad they got rid of Lionbrands yarn that benefitted St. Judes children hospital!

Great place to get ideas and create projects you will love

Great Store. Great stock. Love the employees. Always helpful!

Michaels has a lot of product. Finding someone on the floor to assist you can be a challenge.

Protip: Baking goods are located at the front of the store to the left after entering. The framing stuff is in the back.Anytime close to closing is a good time to go shopping at a Michaels, the issue is that the store is chock full of a lot of fun, *little* things you could buy.Like weapons of war? Well, they have airplane models and glue for that? Does jewelry strike your fancy? Check out their craft section for that!Do you prefer signs that are seasonally relevant and mention beaches, beer, coffee, or love? They have a whole aisle dedicated to the little wood signs that show off your silly home character!It takes a moment for some people to appreciate what Michaels has, especially the other half of the couple that just walked in, but the spirit of the store is energetic and thoughtful with ideas.The time to come is close to closing so you can stay focused, and no one is holding up the checkout line

Get one of their rewards card they have great coupons

Lots of stuff for craft have some deals goin as of 1/14/2020 dont know how long it iwll last

Love this sorry go there 5 to 7 times a month

Good in a pinch. Not much in the way of quality pastels.

Orderly, great staff!

Great store! I love Michaels! However, if you ever need help finding something good luck getting assistance. None of the workers on the floor ask if you need assistance, either. You need to interrupt their day to request it. Otherwise, great store!

Staff is always pleasant & accommodating. The store seems to have regular sales and/or promotions. You can also get extras by becoming a rewards customer. The extras are either emailed or attached to your store receipt.

Great store, well stocked and super organized. Their customer experience manager must be very talented. 10/10 would recommend to a friend

Over priced like the whole store and always have to wait in line there everytime im in there same thing one person ringing then someone comes after you already waited for 3 peopme to get rang up by 1 cashier

If youre into arts and crafts this is a great store to shop at.

Great selection but staff could be more friendly

I love Michaels. Today I got some beautiful yarn, some sparkly beads to trim a scarf and square frames for my tiny assemblages!

Love the store, could spend lots of money if I had it

Well stocked for all types of craft projects. Great sales on yarn. The friendly staff was very helpful.

Always helpful everything I need is available the sales associats are helpful and are knowledgeable of the products

Very empty

This store is always clean and the staff is wonderful!!

A little expensive but a lot of random cool finds

Compared to a few years back Michaels has changed significantly. The selection has shrunk especially in the art paints and brushes dept. Has the basics. I would have to recommend Hobby Lobby over Michaels.

They got non handsandwich

These employees are so lazy and rude it’s unbelievable

Always have what you need for all crafts

I love Michaels.they have so much stuff.

Has most everything you need to craft. Saturday morning crafting for kids. Very friendly and helpful employees

Dont like it as well as AC MOORE OR JOANNS,Employees not as pleasant or helpful.

Easy to get to, well stocked and had exactly what I was looking for

Best place for xmas decorations

Dont forget your coupons. You can load them onto your phone.

They have what we need 50% of the time. Not really happy with the layout of the store

Great store!! ! Always good stuff on sale. Clean store. Great stock of items. Winter, spring, summer, fall, this is a great store for decorating and crafts. Amanda was especially nice. She even made sure to see if there was a coupon I could use. I was very impressed! !

If you are an artist you love this store

The place is typically neat and organized. Always have good coupons.

Good sales, found everything I went there for. Store is always neat and clean.

I use to go all the time cause Im a scrapbooker but the down sized a lot so dont go much anymore

I love crafts and this place has EVERYTHING YOU COULD EVER NEED.