This is my go to for a day/night out away from home. The staff is always pleasant and I must give a special mention to one of the managers Jimmy, hes truly the best!
My entire review is not based on the friendliness of the staff or parking convenience is strictly based off of the decor. Because this theater is next to a popular Mall in the area and theres not many theaters in the area with the exception of one that is about 8 possibly 5 miles away theres not much competition as such I believe this theater does enough business to warrant a remodel. What I go again I would say yes if you dont want to drive too far to go anywhere else but if you are in the mood for adventure go to another theater. Again this review isnt based off of bad service its not based off of bad parking in space off of overall appearance
This is my favorite local theater! I used to go to the AMC Hoffman until I tried the Waldorf location. I love being able to reserve my seats in advance and most of all, I really love being able to recline my seat. The staff is friendly and their customer service is always on point! Definitely a great place!
Always have a great time when we go to the movies. Love the comfy seats that recline back. Food/snacks are overpriced but taste great.
Love that seats are reserved here. Even if Im a little late, I know my family and I can sit together. Popcorn stays fresh. Clean environment. Solid place to see movies.
I’m giving this theater a 2 star because of the bathrooms. There is no way there should be overflowing trash cans, toilet paper all over the floor, and the box that holds used feminine sanitary napkins in the stalls should not be overflowing. This was absolutely disgusting! I’ve never seen anything like this and this should never be!
No Lobby Area Seating. I bought my ticket on line and checked in. The lobby has no chairs or benches. I have a leg brace and use a can. I cannot stand for long periods. I sat on car for 40 minutes. Returned and took my dear. One employee just said sorry. Another told me benched were on order and that kids broke the others. This is why I usually drove to the AMC HOFFMAN in Alexandria.
Always live coming here. The remodel from a few years ago changed the place a lot, and the staff is great. Definitely recommend going on a Tuesday; the price for tickets is better so you can get more concessions.
One of my favorite theaters to go to. The seats are comfy and recline a good ways back. Screens are clear, service is great. Ive never had an issue.
This used to be a nice theater. My husband and I went there today. The seat was broken. The seat wouldn’t recline. I called a manager and she came and looked at it. She apologized and said that it couldn’t be fixed until after the movie. A lot of the other seats made so much noise as they reclined. Those seats needs to replaced!!
Checking in was fine. Of course when I needed to purchase, my food &drink all hell broke loose. Just tell your employees not to play in their hair.
Completely empty during the week for the last showing. However the customer service at the ticket booth and concession stand was good. I would go again.
Employees were polite and professional. The food service was fast. The theatre was clean.
Comfortable reclining seats, they offer a variety of snacks and meals. The customer service was excellent.
Good location. Assigned seating and reclining seats. Decent prices.
The only theater I go to. Buy tickets online. Choose your seats when you purchase online. Seats recline. Great screens. Great audio. The best.
Decent food and drinks. The staff is friendly for the most part. Seats and theaters are mostly clean. Most reclining seats need lubrication
Love going to the movies, especially on Tuesdays. And with my Stubs card, my tickets are only $6 ALL DAY!! (Sometimes being a senior citizen pays off.)
Great theater. Clean bathrooms. Quiet screenings.
Older theater and doesnt have stadium seating. However, it has the typical AMC reclining seats. Friendly staff. The parking lot is a little awkward to get in and out of. This is the only AMC in the area. It would be nice if AMC renovated or built a newer one.
I am an A-List member and it is well worth the fee.I sometimes found myself planning a movie day and having to cancel last minute. Due to being called in to work.There were times when I simply had to eat the cost of the ticket as a result. With A-List this no longer an issue. Even if I do get called in just as a movie is starting or ongoing. I have two other opportunities that same week. As well as the convenience of last second online ticket cancellation as well.If you are as avid a movie buff as I. You should consider joining as well. If you enjoy 3D or IMAX movies. Or you see multiple movies a month. It can be a massive cost saver.
Pretty good experience. Clean theatre. Lots of parking.
Better upgrades than from previous years experience. Local and with good selection of films.
I wish I could give it more than 2 stars. The theater in and of itself is fairly decent. Its small, but it is decent. The reclining chairs make it comfortable. Having it linked to Fandango also helps if you use it, which I used to. The concessions, while pricey, have a decent variety and arent bad. The problem is the people. They do absolutely NOTHING to protect the money Ive spent. People will go in and talk, whether on their phones or not. Others will provide their commentary the entire movie, but nothing happens to them. Until this theater figures out how to fix that (or at least tone it down), I cant rate it higher. I also used to be an avid movie attendee, but with those factors, I cant do it. Im not wasting my money to have some random idiot narrate the entire movie.
Awesome theater. I will definitely continue to patronize this Theater.
Minus the ticket kiosk giving an error message AFTER i paid for my tickets & having to go in line @ the desk and have them printed (which defeated the purpose of skipping the line & using the kiosk) had a good time. Hadnt been to a matinee in awhile & was pleasantly surprised it was only $6. Thats right up my budget conscious alley. Theater itself i was in was nice & smelled like it was just cleaned, which is always a plus. The movie was... but thats not AMCs fault. Ill be back...
Amazing went last minute on a date night with my husband. I had no issues. The conseccion line moved fast. Everyone was friendly. There was teenagers there but not in my movie. They werent all over the place being loud. I really liked going to this location. I really enjoyed my movie as well. Overall a very great experience.
Love this theater. They keep it clean as much as they can and provide an enjoyable experience for me and my family. Love the recliners
Has always been my place to go to every since they added recliner seats. It doesnt bother me that its small because you can reserve your seat. Nothing like it for the seasoned generation. Keep up the good work St. Charles AMC! Just wish they had more senior days and better snack prices.
What time does this theather open?1st movie starts at 9:45am.Its 935am no doors open.What if i had to buy my tickets and get snacks etc.I wud miss the begin of my movie....Just because you all are inside still setting up and Not ready on time.Do better. Its to cold outside to make people wait 4 u to open doors on time.Update:Btw i was told 30mins before the 1st show is when doors open...hmmmm935am is not 30 mins...
Great time. Love the seats. Did not pay $15 for a sofa and popcorn. Ridiculous. Enjoyed the movie, though.
I went to the movies. And it was great. Seeing movie we had the whole theater to ourselves it was nice what not many people in there this time and seats are nice and comfortable thank you remodeling and making it much nicer to enjoy the movies. I remember going to the movie theater used to have it old seat where you had to fold it down to sit down it would be up and you have to push it down to sit down that was the old sheets in the theater now you have a reclining chair that goes backwards almost laying in bed almost like and its really comfortable thank you.
Great reclining seats, clean theater, easy location to find and lots of parking.
Great theatre. Nice size chairs, clean good place to enjoy a movie. The price was reasonable. The consission stand has a great variety of food. Did not like the drink machine. Also Fridays seem to be a very popular night. Get there early if you want a certain seat. Theater seats are lounge type that the feet goes up you can lift armrest between seats which is great for dates. You can buy tickets in advance. All seating is assigned when you buy your ticket. Would go back again and recommend to others.
Its very nice inside. Staff are courteous and the food is good. The restrooms are usually kept clean. The theater food is way too over priced though. I spent nearly $5 just on one bottle of water which was ridiculous.
Very nice, my grandson,and I had a Very good time at the movie, good snacks,lot of parking, will go again,soon .
Overall a very fair movie theater. The lot is a bit weird. Theater size is decent with (maybe) a dozen showrooms. Plenty of space inside with the plush, leather, reclining seats so less seating per theater. Also tickets are assigned to seats. Inside is decently clean for a movie theater. Prices are normal both for tickets, as well as concessions. Has all the newest movies.
We love it here, its time they upgrade their seats, other than that, customer service is great!
Today was the worst experience ever. We bought tickets to see Joker. It was playing in 2 different theaters. We were told we would be in theater 7 which started at 11:30. Theater 9 started at 11:15. We were there at 11:00. The staff left us sitting in there for 30 minutes no movie. I went to inquire as to what was going on and they said theyre working on it. 15 minutes later they came in apologized and gave us tickets to come back another day. We stopped by the other theater on the way out and it was empty. You would think that they would have come gotten us and asked us to move to the other theater.
Nice theater, always clean. See s movie in 3D and really enjoyed the experience!! Nice shot for when you want to get away for a few... Get to reserve seats using online.
Seats are like lazy boys, they almost lay flat and are extremely comfortable!!! Love the theatre just for that reason!
I enjoyed the movie that I went to see and the lines werent long for concessions. Staff was friendly. I wouldnt say it was the cleanest theatre I have been to but I would come back based on location.
The only positive thing are the red cushy recliners. By 11 am this theater is trashed and the bathrooms are disgusting. I think the employees have a hard time keeping up with the amount of slobs that go to this particular location to see a movie. Probably the same people who buy a ticket and talk the whole way through. The parking lot is also creepy and unsafe at night.
I enjoy all of the movies I have seen here. The seating is relaxing because they recline. The sound effects are really great. The concession stand has a variety of snacks. My favorite are the Nachos with cheese & the flat bread pizza. Good popcorn too. Im not a candy person but the boys like them & its a lot to choose from. The theatres are cleaned after every show & the rest rooms are kept clean. I do believe u will enjoy your movie experience here at the AMC Waldorf Cinema.
It place was nice. I will return. Some of the reclining seats didnt work but other than that it was okay.
Clean. Friendly staff. Enjoy coming here with my wife
Watching Just Mercy and the movie stops 30 min in and restarts at a different point!
A guy named Ricco was super helpful yesterday when I bought my ticket in advance. He informed me of a way to get discounts with the rewards card and got me signed up. He was super respectful and seemed to genuinely care about his customers. You don’t see that often so praise to Ricco!!
Friendly, knowledgeable staff, food is usually good but expensive as hell. I recommend hitting a restaurant (lots of them) around the mall before you go to the movie. Candy tip:.there is a DollarTree in the shopping center south of mall where you can get candies for a buck a piece.Combined with matinees, AMC movie plans and comfy online reserved seating, it is a good entertainment value.
Excellent service all around good environment
Was comfortable while watching a great movie [black and blue]!
We saw Terminator Dark Fate and it was great. Amust see.
Their chicken tenders are bomb and their theatres are always clean
My feelings are warming up to this place. Some times I go its great but last time we went not so much. They also had security walking around which I can understand why after seeing the influx of young vagabonds theater hoping and making excessive noise. I hope this isnt a sign of things to come. This has the potential to be a 5 start theater... for now 3.5 stars
The redesign has made a world of difference at this theater. The seat spacing and recliners put it in the upper echelon of theaters. It does reduce the number of seats and can be difficult to buy group seats for popular times. The concession pricing is not family friendly. The $5 Tuesday deals make for a great family outing. There wasnt any issues with the audience and I saw an staffer doing a walkthrough which is always a good feeling.
The movie was good, the service was good. It was obvious to me that customer service is important.
The staff was very helpful and friendly! The theaters were also very clean!!! We had a great time there!
I really appreciated the birthday complimentary popcorn and soda.
Many upgrades over years, quality theater.
First time visiting AMC Theater, very comfortable reclining seats, clean theater and great customer service.Keep up the good work!SC
Nice time lots of options at the snack bar
The theater was clean and the staff was very professional and knowledgeable about our movie going experience. The concession stand employees were very polite and professional. The total experience was a GOOD one for a change, very refreshing indeed.
They need to keep it cleaner. The ladies room was dirty and out of toilet paper.
Great service clean and well kept seating, I love this place
I enjoy when I do go to the movies.
Bad boys for life...great seating just lay back put your feet up and relax.
Excellent experience, you will enjoy theater and seating.
Quaint, but convenient neighborhood amc. I like it because its hardly ever overrun with people or too excessively busy. Get in, recline, enjoy a movie, then get out. Like it!
Great movie theatre with recliner seats!
A good theatre. Great reserved seating, food and snacks a tad bit pricey but AMC gotta rob you somehow. Lol the recliner lazy boys are Awesome.
Relaxing atmosphere to enjoy a movie. I thoroughly enjoy being able to buy tickets online, obtain set assignments and have tickets texted to your cellphone. Truly makes going to the movie and painless experience with avoiding the long lines. Tickets are scanned on your cellphone...
Good location and Great staff! Love the A-List Membership! ️
The seats have been upgraded in the theater. The theater was clear of food. The service was good. The theater lobby needs to be cleaned. The floors in front of the drink machines and register were sticky. Popcorn was visible on the floors throughout the theater. The womens bathroom needed attention.
Very comfortable seats temperature was just right, everywhere was clean.Movie was awesome.
Great experience... comfortable reclining seats and friendly concession staff...
Always love coming here with the fam!
This AMC Movie Theater does not sell individual kids cup, etc. I should not be forced to purchase a kids package just to get a kids drink.There is also never any paper towels in the bathroom and the appearance of this movie theater needs a VERY GOOD CLEANING INSIDE & OUT AND A COMPLETE MAKEOVER!!We will find our family a new movie home.
My son treated us to the movies there...very nice. I was shocked & impressed
Great place to go for a date. If you are single and introvert like me, they wont bother you unless you look lost. Popcorn is always good and hot. Butter machine always works.
Our family hangout go to spot! Love reclining in the seats with my snugly and spending time with the family! Bathroom is always clean and popcorn always fresh
Great customer service at the concession counter.
Ive never had a bad experience at this theater. Even when the showings are full it still seems like the place is empty. I almost never have to deal with any lines. It is very enjoyable.
Nice theater with cushioned, reclining seats. They have soda machines that allow you to get any flavor or coke product, including diet. I reccomend reserving your seats in advance.
Some staff is awesome, some staff are rude. Theatres are never clean enough. Theres not enough theatres, never showing enough movies and I have to drive all the way to Virginia or Brandywine. Food and snacks are overpriced. I always make sure to eat a meal beforehand. Chairs are very comfortable.
Love the reclining xhairs.
Great sound and friendly staff. Place looked like popcorn fight happen in the lobby but that can be 1 or 2 people making a mess.
Love watching the movies in those comfortable seats. Very relaxing, makes it feel like home. But only problem I have is the ladies restrooms. I dont know how the mens are, but the staff should check the ladies restrooms more frequently.
Its the best theater in the area so it gets a bump to three stars. Everything is sticky. Even the relatively newly installed seats that recline. It is nice that you can reserve seats though. Generally the concession stand is very understaffed. Its fine when you have plenty of time but if youre rushing to make your movie,nits the worst. Overall, the facility would be a lot better with just a deep clean.
Concession closed by 10:30 movie started at 10:20 went to get snacks and they were cleaning said they were closed!! Always an issue with concession here. Im a stubs gold member and they have separate line area but dont care. The only way to have a pleasant visit is to skip conceascon
Clean the popcorn off the carpet..... it wasnt busy, lots of trash on the carpet as well. My seat was broken.......
Love this theatre. I have watched it change over the years (since 2004) and it has for the better. Concession stand is a bit pricey, but the comfortable reclining leather seats, reserved seating option, large screens, ample parking and quality sound makes up for it. This place offers the total movie theatre experience. I am a AMC stubs member and utilize my discount points often for ticket discounts and movie snacks. I will continue to enjoy the latest movies at this theatre.
Pretty nice theater. Minus one star because the food prices have gone from outrageous to astronomical - $20 for two drinks and a small popcorn. Minus another star because of upkeep; some of the seats need fixing and the parking stripes needed repainted a couple years ago - now there basically arent any stripes in much of the parking lot. And the Stubs membership used to be free and it seemed like it got me some sort of discount or credit almost every time I went to the movies - now we have to pay for the membership, and I cant recall the last time it actually saved me anything.
I would give this theater more stars if it didn’t have such horrible movie etiquette displayed by the staff. Just saw Avengers End Game tonight (10pm show) and the movie was SPOILED for me by the staff. As a few of us sat idle by waiting for the theater to be cleaned, one of the staff told another staff member “I don’t know why they want to sit through this movie just to watch xxxxx die”. This isnt the first time this has happened to me, as this similar situation happened when Infinity War came out.Thanks AMC glad your staff is in the business of ruining the movie goers experience.
The movie was great but the smell had made my stomach upset..
Great theatre! Like having assigned seating. Nice upgrades to the snack bar. Its a bit pricey but its the NORM. Dont go hungry! The smell of freshly popped popcorn is tempting