Lots of fun every time. Reasonable prices for everything. Laser tag is the best. Unlimited games for only 10.00. Also the place is super clean

I loved it there it’s so peaceful and fun I just went yesterday and might again today!

If i could give zero stars, i would. They stole my deposit and dont answer my calls. I booked a party back in march and numerous people from skate waco told me that i will get a refund. They kept promising it back in different forms, like back in my account in 3-5 business days (lie) a check in the mail (lie) they will refund it once they open ( lie) i still have yet to see my refund and they are ignoring me now. So they basically stole my money and are acting like Im not asking for it back. Very petty and unprofessional people here managment wise.

I go there every Friday and Saturday night and is like my second home

Thought this place was understaffed, but come to find out that theres 1 employee chilling in the office, one hanging out in the food area and the other 2 are hanging out by the entrance scrolling pages on a computer. No one is watching the skating area and kids are running amuck. Got kids running on the rink in shoes chasing each other, kids playing with the skate assists (PVC contraptions on casters) and some kids climbing all over the basketball game grabbing the balls and running around the skate area with the balls. One kid (which its obvious that he is related to one of the staff members) skates dangerous fast with a skate assist then throws it across the skate rink and comes close to hitting other skaters. He continuously skates and cuts people off. The one staff member that did come onto the rink for about 5 minutes decided to speed skate with the kid then left the skate area. As I sit here typing this, watching 2 kids chase each other in the main lobby area, even though a staff member told them to quit.

Its a fun, small, older roller rink. It is mostly run by teenagers, which wasnt a problem for the most part, until we needed to check ingredients on a food item for my food allergic child, and we had to wait for the only adult to come and help us (the manager, I assume). The staff was friendly, and the guy behind the prize counter was very sweet and patient with my 4 year old. My kids had a blast for their first skating experience, and it brought back great memories of my own childhood.

The staff is very well mannered

No diet fountain drinks. Diabetics dont have much of a choice when it comes to drinks.

Amazing! First time here and its with a field trio for my grandson. All the staff waa helpful and kind. Very efficient in how they do things...wow!! Impressed!! We want to do a bday party here.

This my get away place i can just skate and Listen to music and i dont have to worry bout anything️

Great time...awesome staff...loved it

Took the kids, had a good time. Very gracious people, helping the kids when they fell.

Great staff wonderful experience.

Was fun, Lazer tag, skating, small arcade, food isnt that great, it was nice and kids enjoyed themselves.

I had fun Im a 42 year old man and still got it. took my son he fell a lot and had a great time.

Fun place, affordable, loved the laser tag. They have the most comfortable and best skates Ive EVER used at any skating rink over 25 years!! I could skate there all day.

Our football and cheer teams had a family fundraiser here and it was a total success! The staff was friendly and the kids had a blast. Thank you Skateland Waco for helping support the community!

Enjoyed it and great place to take your kids

Kids had a blast.....

Great place and staff, the arcade bit could use some serious help.

Amazing skating experience you can get a good bond with family here

Its pretty good but theres always little kids who are in the way so u cant skate that fast if they made a kiddy rink thated be way better

Most staff was rude except for the young African American male who was in the sector of exchanging shoes for skates/blades. As far as the experience, had a great time skating with family and friends!This review was posted on the 11th of June, 2019 and i am now responding again on the 8th of July due to the correspondence i had with the owner and Dylan is great! Although i took quite a while to get back to him he was patient through the entire conversation and allowed me to explain what thoroughly happened through the visit my family and i had on that particular day! And he immediately rectified the issue by informing me that he would speak with the staff i was describing and reiterate the core values Skate Waco has as an entity. Great customer service from Dylan!

Love skate Waco their prices are cheap and the staff is great.

This is a fun place for childrens birthday parties. Even if they dont skate for very long there is laser tag and other games. The place could use a bit of an update from the 1980s though.

VERY WELL RAN AND LOTS OF FUN! MY 9 YEAR OLD GRANDSON LOVED IT!! ARCADE GAMES TO PLAY AND LASER TAG AND SNACK BAR

Cousin had birthday party here it was nice, great staff, fun place. Good environment.

Price was really fair....you get unlimited skate and laser tag for $10! I sucked at skating but the laser tag was so much fun....there isnt a heating system IBack there if you go in winter but once you start a game you will be glad there isnt heat on. We had a blast.

It was amazing the decor and the lights were amazing you fell like your in a disco party I would recommend this any time SO FUN!

I took 40 Elementary School students here for laser tag. The staff at the skating rink made every student feel welcome. The concessions were great and the portions were generous. The kids had an incredible time and when they were not playing laser tag they were treated to a Disney movie. I cannot give a higher recommendation going to take kids here for a summer treat.

Was fun but it is run by foul mouth youths that had no concern for younger skaters. The people who actually run the rink were very uncooperative on getting our party questions and concerns answered prior to the event. Would not return calls my wife left. Had to have a friend go by to speak to someone about the party to finally get answers. Will probably not do birthday parties there again with them being SO expensive and having no communication prior to the party. The foul mouth kid drops the M-Fer and then 10 minutes later knocks down my niece while messing around in the table area. They need to get it together.

Absolutely love this place the music that they choose is really good and I love the lights and just the overall atmosphere.

It is fun to go have a good time with your family and friends

I absolutely loved it as my first time skating i enjoyed their snacks and the floor but they had laser tag and me and some friends enjoyed

Really great place I don’t understand why so many people talk bad this place I go here every Friday and Saturday I’ve met tons of friends... saying the staff is full of youngsters... it’s a skating rink and high schoolers are just looking for a job to make money to provide for their needs

Experience not good~ was told to come in and await assistance. After 15 min I had to get staff attention to pay for entry~ 1 person assigned to work snack bar~ Line long~ food not worth it~ kind of hard to mess up frito pie chill and cheese drizzled on clumpy and cold~ my root beer tasted super watered down hardly no carbonation~ Music bad very disappointed 2nd time coming just to give another try~ Dj hardly present in booth to cater to skate auidence.

This was a good skating rink! It has an arcade and laser tag too which i love. The laser tag was very unique and fun with welcoming kids. The skating rink also has a stool for help for beginners which i like. This place is very diffrent then others in a good way. Although i dont like how the place seems to be falling apart, and arcade that wasnt really an arcade brought this place to get 4 stars. 8/10 would recommend

My kids enjoyed it and had a great time.

I would imagine its hard to predict the fluctuation of customers on a given day, but the day I was there (Thursday evening, mid August), the place was under staffed for the amount of people. I did not have a bad experience with any employees, but I had to wait when I needed anything as the two employees were each multi tasking to help everyone. The building is old, but the rink is in good condition. It was a little too warm, but not awful. I would go back, but it could stand a little improvement over all.

Not sure what to say about this place. It could be great! Went 2 weeks ago and brought our kids and there friends. After buying skating and laser tag for everyone, we were charged to bring our kids in. I find that strange and told the young lady... (you charge me to bring my kids in and give you business??? What if I dont pay the fee, and just take my $60 else where. And her response was, I guess you could!)Kids really wanted to skate, so we went in. Upon entering, there was kids everywhere, no parents and a staff full of youngsters that really had no clue what was going on or anything about business. The place was tore up and nasty. Nothing had been clean.The place is just simply mismanaged! I could go on with other issues, but you get the point. STAY AWAY FROM THIS DAYCARE & DONT SEND YOUR KID HER ALONE!

Its great to have a place like this for young kids to go to! Wonderful staff and its a great place for parties!!

Good time with my family

Chaotic environment because of all the people, mostly children, but somehow the place still manages to function very smoothly. Even though everyone is on their own fast, interruptuve and often looks like itll break up someone elses, it just works itself out. Overall a good experience if you dknt mind a good amount of other skaters with you.

Kids love the $1.00 events

My girls have a good time skating there and the people there are always friendly.

Its a fun place for kids partys. But it is very expensive and now they charge extra for adults to watch their kids skate. Talk about making money.

Fun place to skate

The kids had fun. All ages

This family fun center has been around for a long time. Theres fun music, live entertainment on the rink, an arcade where you can win prizes, a variety of food at the concession stand, a really cool laser tag arena and specials all the time.Skate Waco, Inc is a wonderful family/ community oriented company and hosts an ideal venue for all ages to relax and have an amazing time with friends and family.

Love it! I had so much fun.

If I could give no stars, I would. I write this review as the mother of an employee who was unjustly terminated today after being wrongly singled out for unsatisfactory work behavior. My daughter is a hard worker whos always willing to help. I left a voice mail for someone in management this morning at around 1 a.m. because my daughter was outside sweeping the deserted parking lot BY HERSELF at 12:30 a.m. when I arrived to pick her up. She was supposed to have been off at 10 p.m. but was kept late due to the place being busy. She has always stayed late with no complaints.The place has horrible management. The wait time for anything is long no matter whos working. I was there several times this week with my granddaughter for spring break, and we always had to wait for service at the snack bar or stuff shop. The kids working there do their best to get things done but more often than not, stations are unmanned. Its obvious no prep work is done before opening. Case in point...we ordered a hot dog the other day soon after opening, and we had to wait 20 minutes because none had been put on the warmer prior to the doors being opened.When we got there Monday, the front foyer was full of people paying to get in right at opening time. However we were almost stepping on each other because they werent open yet. Im sorry, if your front door is unlocked and youre taking peoples money, youre open. They didnt even have the money in the register five minutes before opening time yet were letting people in. As I said, poor management. This is why the stations arent manned correctly and the wait times are so long.Yet my daughter was singled out last night and written up for leaving her assigned station to help other employees. It was stated that help wasnt needed, but it clearly is. The guy who wrote up my daughter last night apologized to her today. Im still livid that she was fired for hustling, as shes been raised to do, and that she was outside alone sweeping the parking lot in the middle of the night. Why is that not done in the daylight before opening time? Oh thats right: because these people have no concept of prepping before opening. And if shes that ineffective, why keep her two hours past her scheduled shift as has happened several times before??????I wont be taking my granddaughter there or their other location SKATE COUNTRY due to the bad treatment of my daughter, whom I know is a conscientious employee. And for the record, I wasnt rude on the voice mail I left. I just asked a member of management to return my call regarding some concerns I had. I never got a call back, and my daughter got fired. I wonder what else they run from.

The place smells like a dirty toilet and the staff are very rude. Just skip this place.

Grew up at this rink. Love it. Sincere staff. Decent music. Skating is loads of fun, and laser tag is a blast. The only thing that I warn you of: if you are looking for a nice family skate session, Do Not go on Friday. Fridays can be messy due to the many ill-mannered children that skate on those nights. I advise going on Sunday (aka family skate day). Tuesdays and Thursdays are also slow days. Saturdays are not bad, though expect a full house...thats bday party day. Skate World is a great place to have kids parties too. The party pals really work with party parents to ensure party goes smoothly. Skate World is my home, and I hope to pay them back some day for all the joy they have brought me. :)

Great place for teens! Kids always have fun at the school lock ins

Friendly staff . A good place for some family fun

Outstanding customer service. I was shocked to see other parents acting so rude and immature. However, the employees really impressed me the way they handled the unruly adults. The whole time I was there, the employees were smiling, and they treated my children kindly and with much patience. Skate World is a great place to bond with the family, or its perfect for dropping the kids off for some parental alone time.The business offers beginner skates and skate mates for less experienced skaters to hold onto to keep from falling down so much. This is perfect for a child learning to skate. The DJs also play lots of games with the skaters and have some pretty good music. Laser tag is another thing offered daily at Skate World. It is loads of fun for those of us who are not so fond of standing on wheels. I look forward to having my daughters next birthday at Skate World, and I highly recommend the establishment to other parents look for something fun to do with the kids.

Really needs remodeling. Thats just the beginning of it. Yes, I went there as a youngster, too. Just didnt expect it to look the same way. :(Staff is not friendly anymore.

Its really fun but I dont know how to skate but its okay

Its my favorite place to be and hang out

Loved bringing my son and his friends here, very fun place!!

Great place!

Its fun interesting and cool

It has a good skating atmosphere with a DJ but all the food is over priced for the amount the give you

I attended this location for a special event. The Establishment was very clean and the atmosphere was excellent.

The kids had fun but the staff could be more attentive to the customers. You have to wait at the counter while the employees hold conversations with each other. The employees look at you and look away real quick. The place has potential with better customer service.

Great place to take kids, not too expensive and it wears them out.

Its ok for smaller kids only after it first opens. The kids have so much fun skating and paying games.

The staff were extremely friendly and helpful, and they have some great deals for skating & Laser Tag combined.

This place was very wild. There were several fights and other problems

Fun to be at and to hangout at (wish i had my gf tho) but after being there it was really fun

Had a birthday party here for my daughter. Way over priced considering most of the games did not work and how very little you get for the price. Would not recommend anyone have a party here.

My kids had a great time. Almost every game was out of order. I feel like that was a rip off because our Friends paid for that in the party pack. For that, and the fact that the staff is unprofessional and rude is why Im giving it 1 star. Especially and mostly the lady who works at the window. Long hair in a pony tail with glasses. We were attending a birthday party and were a little early. My two daughters had to use the restroom and I asked if we could, and then sit and wait because it was very humid outside. She told us no, because the hosts of the party had not signed in yet. She did say my girls could use the restroom but then wed have to wait outside. The place was dead! I just thought that was ridiculous. We just simply wanted to wait inside. She rolled her eyes when I looked confused. I was at first. This was our first time there. I can respect the rules so at the time I let it go. To make a long story short she was very unprofessional about a few other things when we did check in. We spent money there. We were paying customers. Not to mention our Friends throwing the B-day party spent a good penny as well. Later I went up to the counter and asked may I please have some water in my cup? (I had already paid for a drink) She (same Woman) said, theres a drinking fountain over there. Then walked away. Im not picky but with all the viruses going around I do not want to get water from a fountain that kids slobber all over. I wouldnt let my kids drink form that. The place is sticky and filthy so Im guessing they dont sanitize those very often. As we left I said Thank you! With a smile on my face, still trying to be polite. She looked right at me and back down at her phone again. I take pride in being polite. That is the way I was raised. Its hard to understand why you wouldnt get that in return in a place of bissiness. My Daughter really wants to have her next Birthday party there and after this experience I dont think we will. Its sad but that is not how you should run a place of business. We shouldnt be made to feel like were inconveniencing them. That sums it up. Thats how it felt. A few other people commented that as well while we were there. I dont like that at all!

We visited skate park on a Tuesday afternoon with a 6 and 8 year old. The staff were excellent and incredibly friendly many of the other parents at the establishment were terrible. Our biggest issue was the incredible overcrowding. The Waco fire marshal would have a field day. I believe this was because of the visiting local Waco city daycare, spring break camps. Skate World should have an allotted time or special party area for these. Because of the overcrowding the facility was also completely understaffed. They were all swamped. The skate rental counter was so behind the skates were stacked until they fell off the counter. This is where the terrible parents come in. They didnt feel the need to wait to properly rent their skates and began ordering their children to steal the skates off of the counter. Even when dealing with these kids and being understaffed the man behind the counter was extremely helpful. My second complaint is the skate helper aids they have for rent. These are a tremendous help for parents. However, they ran out and had a waiting list during our visit. Only because they were not being returned. They aids have a time limit of an hour and kids were using them over half an hour past their limit. No staff member was sent to gather them for parents who had been waiting and no parents seemed to worry to make their child follow the rules. My last complaint is a minor one. We came to skate, but the majority of the time they were playing games that could only be played with children who were experienced skaters. I think this is ok if at night when the older children are out but during the day when families and younger kids come they should have games more centered toward that or just skating. The music selection was excellent kid-friendly popular music with no sexual references or cussing. Our first experience here was terrible. I believe if we were to come again it would be much different. The staff are excellent it was just this one day of overcrowding.

Good food and music

Good service and really sweet employees

Not a good place for a birthday party way over priced

I love it I go ever Saturday

My friend fell and broke her wrist here while skating and the staff could not have reacted in a worse way. She immediately asked for an ambulance to be called and the staff refused and said you dont need one. I was across the room and did not see what happened right away. By the time I rushed over to her the staff had put on a splint made out of cardboard and duct tape, which the doctor said worsened her injury. I was guiding her out of the building to drive her to the ER when the owner physically blocked us at the door with her body and said we couldnt leave until we filled out an accident report with her information. Seriously?! I had to yell at the woman to get out of our way so we could get to the car.

Nice friendly place for family night out.

The skating rink is fun.However, all of the music wasnt appropriate for children.

This is a wonderful place to spend some time at with friends and family. As long as they can skate!

Fun night with my daughter!!

Kids had fun at their BD party there but it was not very clean and the girl serving the pizza and cake had a very bad attitude.

Need more variety of music. Kids loved it. Only thing is these disrespectful unattended children that curse and rough house.

Fun for everyone. Great staff and very friendly and helpful.

Fun place great music great service

Fun, staff is friendly. Popcorn could do with less salt. Well be back.

We had fun. I think the customer service has room for improvement. The girl who gave us our skates (long blonde hair) was rude and acted like being there was the last thing on the planet that she wanted to do. The older kids who could skate really well would zip around little kids cutting them off and making them fall down. The place could use some sprucing up too. The rink floor is definitely well used and the ceiling tiles arent in the best condition. (I know it takes money to repair that just something I noticed) Laser tag was fun and the guy in charge of that was nice. The girl with dark brown hair knew what she was doing and would jump in and get things taken care of when she needed too. The girl with blue hair was also nice and polite. It wasnt a bad experience for $10 unlimited skating and laser tag...we will come back. But if I had to choose between this one and the one in bellmead I would choose bellmead. The boys that work there are nice and take time to help someone up if they fall and they would help little kids skate and it was in better condition in my opinion but its a little more pricey. I think its awesome that Waco has skate options. I hope they last a long time.

Pretty old and dirty. Some of the arcade games were broken and some worked but didnt give out tickets.Place really needs some TLC.

It was fun just teens hang out with each other

Great customer service & kids loved it.

Love This Place..My Grandchildren are there weekly.

Old, worn down, and they nickel and dime you for everything. Want to bring your young children and watch them skate? Sure! But theyll charge you (the parents) just to come in. Its not like you can just drop off your young kids...that would be bad parenting. But this place makes sure you have a reason NOT to come at all when charging for just watching!

Silver Birthday party and the hostess was not good!She seated the party 15 min. early to eat. When I asked the hostess for refills she told me she would get refills when she served the ice cream at the regular scheduled party time. So all the party which consisted of mostly kids was already getting up bc they was done w/pizza. I went and asked again for refills and ice cream to be served bc the kids are ready to go skate she said, Ill just call them to come back. --still at the reg. Scheduled time. It was not worth the price. We overpaid and I will never have another party here again!This was my 2nd silver party Ive had here for the same child. The 1st was a success & that credit goes to the hostess. No complaints. Except not enough little kids pvc trainer skater things.I have 3 more smaller children and due to the horrible service and the lack of care/good service that our hostess did not provided...i will never have them a party here. She ruined that for me.Its the price and amount of money we spent that warrants no more parties here ever again. I was not happy with our experience here.

The rink is good. The concession stand is over priced, and the food is not good. They do offer laser tag though.

Its fun bc of Lazer tag but workers are a little rude

Laser tag is awesome and u pick our own music and really close and of fun to be with friends and thay ha e classes

Family friendly not too expensive

Nice place. Try the laser tag.

They have a good selection of music.