I am just a kid and I love this place. It is a good place to loose energy and have a great time. I love that you can jump in to a bunch of cubes to. I love how they have the zip line. I suggest going there!
The first time we visited this place I paid $15 for 1 hour and 30 min. The guys asked if I would like to purchase the winter past for $40. Is good any weekdays from February through March almost 2 months. I said no, because we hadnt been there before. That day my child had a blast. when the time was over she said she wanted to come back again. I was like I should got the past. So I walked the register I explained if there was a way to get the winter past. they cancel the one time payment for $15 and they charged me $40 instead for the winter pass. How nice was that!! Im so happy for my little one! very please with the service. You guys are doing a great job, Thank you!!
I’m 15 and it’s still really fun going there with friends, the workers are also pretty cool (c;
I got the party package, and the jumping part was great. They need a six wheel though, to help with outside supplies, my sons bday cake had slides and they werent ready setting up the party on time. I recommend at least an hour and a half time with the party. And they forgot to give us are defy t-shirt, I had to go back for it.
Great place to get some active fun. Trampolines and foam pits for jumping and all around fun. You do have to fill out a quick waiver of liability before you are allowed to enter. Prices are pretty decent for kids under 7 ($11/hr of jumping) time slots allow for plenty of time to explore the whole facility.
Wow....we really had such a great experience! It was my first time and the staff were really nice I really recommend DEFY for a great family fun time. It was not too pricey but definately worth the money .
This is a great place for kids to get away from technology and get active. I only gave four stars because the floors are filthy. The black and white tile looks like it hasnt been swept and mopped in many days and the jump area has a lot of bits of trash. Any business with this high of traffic should have the staff members sweeping up a bit during the day. The gal standing near me is just playing with her hair and yawning anyway.
This place is pretty cool the only thing that is not so cool about it is the staff everybody is under age immature and no customer service whatsoever they need to work a little bit more on giving good customer service rather than bad attitudes of the manager named Jacqueline she’s just still probably is the lead not even a manager she decided to call my wife a liar and then after my wife said that she’s not allowed to treat people that way and she told us that we need to leave after only jumping for 30 minutes when we purchased an hour and a half pass andWould not give us a refund then when I called the next day to ask for the general manager the kid on the phone said oh we’re not allowed to give the tab information out and I don’t know when the manager will be here so I would not go there’s plenty of other parks that are better plenty better than that one
It is the best place to go if u want to have fun and its affordable u have to wait a bit in line but if u buy the flight club pass u get in free on some days I believe and dont have to wait.
Low maintenance every time I go there is always a bad odor!! I understand everybody takes off their shoes but you guys need to deodorize.
This place is a blast! Yes, its loud and there are lots of little to mid-sized people bouncing all over the place. Just about everyone who is jumping is smiling! There are chairs, couches and other seating options if youre only there to watch your littles, but I recommend buying the grip socks and joining your kids for the funniest cardio workout youve had in a long time!
Place is pretty clean. The bathroom was closed when I was here which is not good at all. You would expect them to make sure a bathroom is always available for its customers which will include many kids. Staff seems to be more interested in hanging out than working even when there is people in line. The kids seem to have fun. I like that they have couches for adults or parents who brought their children. They do not sell any food and have a vending machine for basic drinks. Since they dont have competition they are comfortable providing very basic customer service and services.
Place used to be great!!! Now is dirty, cans and bottles on the floor. It smells and dont let me start with the restrooms. When the place opened it was a good place to have fun now is not
Man we had a blast we took our six grandkids ages 2 to 13 every single one of them had the time of their life if you want the kids have a great time and wear them out this is the place to go
Had a great time with my 7 year old, greatv place to give off some energy, nice staff, and toy can have birthday parties there!
The staff at the desk was very helpful. The lockers were a bit tricky.. but overall a good experience will come back
Son invited friends for 13 B Day party, 90 minutes they had a great time
This place is amazing and so much fun for the whole family. My toddler isnt even 2 yet and this place is so safe and its fun filled entertainment for her! You walk in and find yourself pushing to reach a physical goal that just popped into your head while checking out stuff. You feel inspired to get stronger for the rock wall or more balance for the beams or to jump higher for the parkour area. Its amazing and the kiddies love it here!
We Had a birthday party here and our party host Lexie was awesome. She was very helpful with anything and everything. It is a little pricey but all jumpers get pizza and soda along with socks . We were rushed as we left but we also knew how much time we had. Overall the kids had a blast. And it was a quick but fun time.
We went here a couple years back and the experience was a nightmare. A friend convinced me to try it again and it is COMPLETELY DIFFERENT!! My kids actually want to return again SOON. Thank you DEFY!!!!
My first time there.. Took my grandchildren for a fun day! They had such a blast being able to bounce off the walls and everything else without getting into trouble.it was worth seeing the excitement on there faces.The staff was very helpful and they all wore their smiles. Made me feel very welcomed.Definitely bringing the little ones back
Amazing experience. They set up, clean up, and help with anything. Super easy for a birthday party. Tons of different trampoline stuff, from foam pits to rock wall, super jump was awesome, etc. Id do it again! Thanks for a great time!
Kinda hectic, needs more structure. Not very affordable, especially since its basically just jumping.
My daughter had her birthday at Quantum Leap and she had a blast. I gave it a 4 because 1 hour jump time and 45 minutes in the party room just wasn’t enough and the party before us took longer so we were late for set up on ours. But other than that, service was great. I would definitely have my kids party there and recommend it to everyone! Thanks so much!
We enjoyed having our daughter’s birthday party at Quantum Leap. I like that they added pizza and drinks to the package. We didn’t have that last time. I’d like to add a tip about safety. I still think there needs to be security by the door so no one slips out or is able to leave without their parent. I also think it needs to run cooler in there. Otherwise, we had a great time.
We had my daughters birthday party here last night and it was great. The pizza was good, their set up was great, everyone had a great time, and they were super accommodating from the time we booked to the time we left. Staff was also incredibly nice. Thank you for making it, in her words, the best birthday ever!
They never answer the phone bad service one time they picked up and hung up without saying anything... Theyll let it ring plus vm is full...
Pros, Kids d that they had soo! many activities to choose from! Kids compared Quantum Leap experience to American Ninja Warriors! Excellent staff! very polite, helpful & friendly. Great job! Party rooms were located upstairs. Parents appreciated that they were able to watch kids from above. I liked the open feel in party rooms, No walls lounging areas, T.V screens, lots of chairs & 3 Beautiful Blue tables . Price was Great! I bought the 15 jumper package . Which included socks, 3 pizzas, sodas, utensils, cups,napkins & table covers.Cons:( When I first walked in, I could smell a VERY strong order? not sure what is was?Some compared it to ammonia or some type of spray which hides body order smells. My Aunt & I had to walk outside to get fresh air . Some parents thought the smell might be the rubber from the play area. I HIGHLY recommend a better ventilation system, so customers can feel relaxed & comfortable. Some parents including myself were very hot. Thank you! I hope review was helpful!
Recently had sons birthday party there charged me $520 for only 30 min of jumping time. Party started at 3:45 told us to get there at 3:30 to sign waivers had to wait in a line for 15min then when waivers were completed went to the counter for them to tell us to re do the waivers because the system wasnt finding them and they laughed un professionally. By the time they were accepted my jumpers began at 4:15 and around 4:45 jumpers did restroom break to be told there jump time had ended and when we explained to the team member sorry not your party host go find them. When we found party host he ignored us 3 times while on his phone and flirting with the girls working there, we told him the situation and could care less of what he was hearing and told us we need to return to our party and we did so it took 25 min after requesting were our food was and took 10 min just to find drinks when we asked another member that had went up to clean another party we asked him if he could please retrieve our cake for us due to the fact our host went missing and did not tell us he was leaving nor did he ever check on us the team member just looked at us and said sorry not your party host. By the the time party ended no one went to tell us party has ended and had to clean up ourselves clean up which was included in the package we paid to much for, we could of easily walked out with out being noticed. When at checkout we explained once again to a team member of our experience she looked at another team member and told us so what do you want us to do? We told her never mind its obvious you dont care and she replied by saying have a nice day. I highly do not recommend this place to anyone.
One of the coolest places around here for the kids! I love that it is so big, nice and clean inside! There staff is friendly and have a lot of patience with the kids! A little pricier than I would like but a very nice place for the cost, the kids also get to choose a neat pair of socks that have grip on the bottom of them and you can bring them back and not be charged the extra $3 if you can remember to bring them back! Love Quantum Leap and so do our kids!
Awesome experince great staff super fun great way to take out the kids for a fun and different time.staff is always about everyones safety and very in formative about everything
The staff is friendly and helpful! The kids have an amazing time with all the different bouncing activities to do. Would recommend anyone to have their kiddos birthday here. Its so much fun even for the adults.
A very fun and active environment for kids. Certainly a great place to go and allow the kid(s) to run freely and enjoy just doing what kids do. The employees are friendly and its well kept and clean considering all the chaos that goes on there.
5-star entertainment. Good healthy fun for the entire family. A little pricey, hence the 4-star rating, otherwise top-notch all the way around.
How could I not love it, my daughter giggled and squeeled with laughter for 60 minutes. Awesome.
Took my two year old for toddler time 9am-10am. We had a great time. I would give 5 stars but they didnt open the doors until 9, by the time we signed the waiver, waited in line to pay it was already 9:20. It would be great if they opened 15-20 minutes earlier to accommodate the waiver/payment process to be able to take full advantage of the whole hour with kids under 6.
Host was nice, but I had no help! There were no other parties going on and we recurved the smallest space for a 20 kid party package. There were only 16 place settings out. Pizza was 45 minutes late and once it arrived only half the pizza came. I didn’t have help from the host passing out pizza or cake. I was under the impression that I was paying for the host to help with those services. I was also charged for jumpers socks. What I understood was that the jumpers socks were included.
This is our second birthday party with Quantum Leap and the staff does not disappoint. We had Lexie as a host for both of our girls birthday parties (one in August and one in January) and she is amazing! She was attentive, helpful, and available at a moments notice. This time around, we didnt even need to buzz her, she was just there and ready to help. We so appreciate her help in making our daughters birthday stress free and enjoyable!We have 2 complaints and it has nothing to do with the facility or staff themselves:1. It is a real bummer that Quantum Leap now utilizes their corporate office to book birthday party reservations. I called to book a party and left a message and their corporate office called me back. Unfortunately, because these people are not specifically in that location, he booked the wrong party area (I requested a specific one). Because he booked the wrong room, we also had to choose a different time than we wanted because the time we wanted was not available for that space. Im glad I followed my gut because I called the actual facility and spoke to someone there the next day, realized it was the wrong space and fixed my reservation and was able to get it for the time we originally wanted. We should have never had to make that second phone call.2. 45 minutes for pizza, cake, and presents just isnt enough time. Especially if you are having a larger party. It ends up being a mad rush at the end to get everything cleaned up and out of there for the next party (which our host was so incredibly helpful in doing). My recommendation would be to extend the time, allowing for 2 hours. That extra 15 minutes would have been extremely helpful. Or looking into doing the birthday party, cake, and presents early and then jumping for the hour after, leaving time for clean up for the next party and everyone is already out of the space.Overall, great experience - thank you again Lexie for being so amazing!
We had a birthday party here...Facility was great for activities...They need to make better pizzas and they offered no ice for the sodas. The food was a great disappointment...We were expecting it to be better quality due to the cost of the party.
I was there in the morning when they have their toddler time and I had a great experience with the toddlers I had taken. The staff was pleasant and helpful and there to help. I would definitely take the toddlers back again as well as recommend it to others.
Had a blast! Staff members are friendly and helpful.
Good fun place for kids. If you want to try it out get a groupon:)
Definitely an older kid trampoline park. They have toddler time, but no areas for toddlers during times of the day where everyone is allowed. They don’t get 5 stars because the smell is overwhelming inside. I don’t know if it’s the foam squares or a fragrance they pipe in through the vents, but it’s so strong, hurts the lungs, and gives me a headache.
My almost 2 yr old son was scared at first. But after being here a while he got the courage to jump. He loves it! He is every where now. Its going to be hard to get him to leave! Will be back again!
My son had the best day! We Celebrated his 10th birthday party, it was Great and the price was reasonable. Thank you Quantum Leap for making my son Birthday party Great Experience!
I enjoy taking my kids and letting them get exhausted before I take them next door to Chuck e cheese to feed them when we get home they pass out for at least 2-3 hours. Great place to take your kids if they are overflowing with energy. They sell nonslip socks or you can bring your own but I love buying them there because they are cute.
Awesome experience. The staff was super friendly, the environment was great for kids. We went from 9-10am on a Saturday, so it was very young-kid friendly. My daughters loved it. Prices werent outrageous. Overall a great e experience.
Not just another trampoline court, this place is fun for kids and adults! We took our children for the first time thinking it was just a trampoline court. We planned to jump with our kids, but werent amped about going ourselves. After 1.5 hours at Quantum Leap, we left super pumped and completely worn out. Im not sure if our kids or us had more fun! They have rock climbing, trampoline court, obstacle course, trapeze, rock climbing wall, a swing and much more. You land in soft foam, so even our 2 year old was able to enjoy it. It is very clean and feels safe with all of the staff around. Parents! Dress for the occasion, because you will have fun and burn a few calories. Just be aware, in addition to the fee to get in you have to buy their socks..but they are cute and you will definitely return again to use them...so its worth it.
My kids love it. Its clean and the staff is friendly!!
My visit at quantum is always a success people are very nice with the kiddos. It’s a very good place to spend time and have fun with my kids every age! Customer service is awesome! Thank you
Super fun! Staff is friendly, and they keep the place cold, which is helpful considering the amount of exercise you’ll do. Will definitely coming back.
Great place! The ONLY thing I would change is not having 45 mins to stuff our faces and do presents and cake during the party. The staff were super friendly and very informative.
Felt a bit rushed. Had very little time to setup. Staff was great, just wish they coordinated better to allow parents time to get organized
Went for a birthday party. Lots of excitement and fun while jumping. But after waiting in line for 15-20 to sign in, we lost jumping time that we didn’t know we had. After waiting in line, the kids only had 10 minutes to jump! During the party, we felt rushed to clean up and we couldn’t enjoy the party with an employee consistently stopping the hostess.
We love Quantum Leap! My kids are 4 and 6 and we usually jump after school a couple times a month. It’s a really fun diversion in the afternoon. There are plenty of safety precautions, tons of varied activities, and it’s clean.
We had an amazing time. Thank you for a fun filled action packed family orientated place for me and my family to go too.we had a blast your staff was amazing as well. We were blessed.
Bought the Groupon for 4 people for 90 minutes. We got checked in for the 5:00 PM flight. Vending machines were empty of water, there was literal urine in the hallways, most of the attractions were filthy, and our flight was told we were out of time at 6:15. For those counting, thats 15 minutes less than what we paid for. New ownership or not, probably not a place you want to go if youre concerned about germs or hygiene.
Very fun with many things to do with ninja courses, sword fighting on a beam, dodgeball, and many others! In my opinion, the place is meant for kids over 10. With lots of older kids jumping around i have seen them accidentally hit smaller children.
This place is enjoyable and cool. One thing, after 9 pm they dont allow anyone under the age of 12. That It is stupid, I get they dont want little kids getting in the way of older kids, but I dont believe a 10 year old will get in the way of someone older, my younger brother probably has more manners than most of the older kids.
Lots of fun to go to with your kids!
We had a birthday party booked for our kids. For the price you pay I expected more (we did the 15 jumper package). The jumping is fun for the kids, so no matter what, they have fun with that aspect. The rest was horrible. We booked online, with zero details about what area we would be in for the party portion. We ended up in the corner section upstairs. The only people who got to sit were the kids and maybe 4 adults. Everybody else had to stand and it was extremely cramped. Horrible, horrible, horrible. It was not a comfortable experience as we’ve had in other places. Once everyone was done jumping, we all went upstairs thinking food was ready for the kids. It was not. I had to flag “the host” down to bring the pizza for the kids. He literally did nothing to ease or enhance the experience. It was moot to have him there (the two times he appeared). I feel they only took account of the kids for seating and disregarded any other people who would be coming. I was so excited to have the party there but severely regret it. If I could have walked out and received my deposit back I would have taken it and gone next door to Chucky Cheese or Roller Towne. So the party experience I would give 1 star but since the kids enjoyed the jumping I gave it 2. I would NOT recommend birthday parties here. If anything do a party at your house and then go to Quantum, save yourself the disappointment.
My family and I love going at least a few times a month. Great and clean environment! Good spot to exercise and have fun!
Just had my daughter’s birthday there. Staff is friendly and helpful. Preplanning was easy. The kids all had a great time.
Great place to take the kids and have some fun. Prices are not bad at all
Great place it feels a little pricey but its worth it. And unless you are extremely fit one hour is all youll need. My son is 2 years old an smy daughter is 10 years old and they both enjoyed themselves.
My sons 10th birthday party was awesome our host was amazing! She made sure I had everything and if I didnt she got it! She was so kind to everyone. Ive rented a lot of party places with hosts but she was by far the best!
Great Service. I went for a party and it was awesome. Great trampolines. I did not have socks but I paid and got them fast. Awesome Place for parties. A little overpriced. But still very good!
Its a great place for family & especially small kids. They charge by the hour but its a long time for kids. It also has a party area. All around great experience.
Love this place! BUT this was second year having my sons birthday party there and our “party hostess” was no where to be found the whole time. Never even got the birthday shirt they said they give. At least they include pizza in their party packages this year I guess
Our party experience was great, the staff were very helpful and met our expectations. Kids always look forward in going back to and having a fun time.
Did not accept my coupons due to them saying quantum leap but yet they use bracelets that say quantum leap??
Fun time with cousin, uncle and mommy
My son loves you guys! Wants to have his bday here every year. Well have to work on that. Lol! Thanks for bringing such an awesome place to Visalia for our kids.
Great place to go let loose for a while. Kids love it and great work out for adults.
Had a coupon i had purchased recently and now they wont honor it due to the name change. If you were going to change the name you should have said before i bought it. Also its just bad business to not let the clientele know about these changes and then not honor something like that. Wont be comong back. Parks are free.
My toddlers love this place! A lot of unique ways to burn calories and play.Im leaving a 5 star review because of the service this time. Cage and others (e.g. Yesenia, Lethi) really care about the kids. They show great attention to detail and have helped me when my hands are full with both toddlers.
The kids always have a good time and leave nice and tired. Looks like they have added more to it than last we were here, and the winter pass, currently 40 dollars, is a win-win!
The kids love love love love this place! The parents love this place, so much fun, great staff. Fantastic special events, birthday parties, etc...If you havent been here with your kiddos, you really need to go. Dont let the price scare you off $15 for an hour seems steep, but you need to go at least once.
Great place for kids to burn off some energy.
Awesome jumping park! Very clean and there are a ton of different activities to do! It is never too crowded either!
This place has a lot of different things to do and a lot of room for free jumping as well! The staff was very friendly but was not afraid to tell a person to stop doing something if it was wrong. Great experience!
A really fun place to have a birthday party. The price is reasonable and the kids love it.
Fun for kids. Tires them out. They leave me alone.
Love this place! My kid loves to jump and play on all the trampolines and foam pits. This was our 3rd time here we will definietly be back! Only complaint is its expensive (prices went up weekend rates) its hard to afford as a single mom, when my son wants to constantly go jump and play
The facility itself is ok. Customer service however needs improvement. Staff is extremely rude. Very unprofessional. Front desk dont know what they are doing. Price is ridiculously expensive. Very hot and uncomfortable place.
Great place to take a rugrat. Ok, perhaps older rugrats. Keep them jumping so they will go to sleep when you go home.My gal goes jumping with with the kid while I work in the waiting area using the free Wi-Fi. Bring a laptop. I do.
This place is very fun! Definitely had my weekly cardio here. Kids had a great time and as an adult so did I!
This is the first time we were over there and we had a great time the folks watching the children were wonderful and had good attitudes it was clean . Definitely come again
Great place to have bday parties!! They do everything for you so you can just watch kids jump and have a good time . Staff was friendly
Really cool place, but pretty expensive. For one child and one adult for an hour it was $32. For that price it should be at least two hours in my opinion but still a cool spot