My wife and I had rented a house on Casey Key for a week in June. Upon arrival, I put the boat in water only to discover that it wasnt pumping water. It was Fathers Day and so the next morning I called several places around Nokomis to see if I could get repairs and everyone was backed up for over a month. I finally located Big Toy Toys in Venice and Justin told me to bring the boat in. I had already consigned myself to being grounded for most of our week and I was prepared to pay a premium to get the boat back quickly. I was amazed. Justin and his team got our boat repaired and back to us in a day. Great job, great people and a very fair price. Thank you Justin and thank your team. You saved our vacation!

Need a new toy or fancy boat go see Donnie. The service is fantastic. If you want something ask for it, for the customer is always right. Picked up a 2140 Nauticstar today... great deal. They also do boat servicing and storage.

I called in the morning, and talked to a gentleman who said if we dropped our prop off before closing they could send it out the next day when a truck from that vendor stopped by. My wife stopped in with the prop, and no one knew what she was talking about. Some derogatory things were apparently said by the service department about their owner/manager. They also made a reference to my clarity. Luckily my wife chose to make the safe choice and not leave our prop there. Based on this I cannot recommend. They are obviously having some issues there. I will also contact the vendor and let them know they do not have a reliable partner, or whatever its supposed to be.

Was very pleased with the service Department couldn’t find any Yamaha parts at west marine or anywhere local and these guys had it all in stock.This is my new go to place for all my Yamaha parts

My saleman Donnie was great threw the whole process of my purchase from the 1st time I walked on the lot all the way from the contract to the sea trial. If your looking for a great boat go see Donnie . Thank you all the guys at Big Toy in Venice

Had a great experience with Donnie!Love the boat and the price was very reasonable.Hope to enjoy the new boat for years to come.

Wow, if youre looking for amazing customer service buying a boat, youve reached the right place. They are knowledgable, understanding, and dont make you wait days for answers. They are honest and really want whats best for their customers!! Thanks Donnie and finance Blake!

Great boat dealer and storage facility. Service is very knowledgeable.

I wouldn’t buy another one gel coat was cracking within warranty and they wouldn’t stand behind it

I have been searching for a boat for years and visited BigToy a few months ago to view their inventory. Not a single person asked if they could help me despite me being seen by a few individuals. I will be heading to another Nauticstar dealer if I decide to purchase a NauticStar. Guess they dont want my business. Horrible experience.

Awesome place to purchase a boat!! Big Toy gave me support all the way through the purchasing process. Their service department answered all the technical question I had and the sales experience was painless. If your looking to purchase a quality boat, this is the place to go!!

Sells boats and parts. Parts guy very helpful. Good selection of power boats, especially nauticstar.

Great buying experience. Saw the boat online, stopped in the dealership to look and of course loved it. Ken was a great salesman, helped me through the process, and made the whole experience fun. NauticStar is a great product, and I got it for a great price. You know they do it right when you see their boats all over southwest Florida. I will always recommend Ken and Big Toy Sales.

Great Knowledgeable Staff and honest Sales People! Donnie’s great to work with!

I recently stumbled upon this place and I have to say their approach to Customer Service is stellar. Staff is very courteous and accommodating. Just like a hometown store should be!! Their prices are reasonable and no long lines or waits. If they dont have it, theyll order it. Flat out pleasure to visit this center.

Great place, no high pressure sales attacks. Nautic star boats are beautiful

Nice boat store for Nautica boats

I live in Venice and my wife and I have been looking at boats for 2 years. We went to Big Toy to look at their NauticStar boats a few times. We decided NauticStar was the boat we wanted after exploring other manufacturers. We scheduled a sea trial after we were preapproved for financing. After a trip back from the keys, my wife and I decided to purchase a NauticStar close-out model from another dealer in the keys after much thought and consideration and we cancelled our sea trial with Big Toy. The price was much cheaper than Big Toy could offer since the model boat was a year older than anything Big Toy had available. Any reasonable person would have done the same because it made financial sense. Out of courtesy, I contacted Big Toy and talked to the sales person we had worked with. He told me that Big Toy would not provide service to me since I purchased another boat from out of the area. I confirmed this with Brian, the owner. I reached out to NauticStar corporate headquarters and they provided no help. In fact, NauticStar had the courtesy to contact Big Toy to let them know I called and never returned my call. I cannot imagine any reasonable company would allow a representative of their product to treat their customer in that manner. Apparently, NauticStar does and Big Toy will refuse to service my boat nor provide any warranty work. I strongly suggest anyone searching for a boat to look not only at another boat sales center, but to look at another boat manufacturer all together. I cannot imagine anyone who purchased a Ford to be turned down by another dealer that did not receive the sale of a vehicle; they would probably lose the ability to sell the manufacturers product. I hope this is helpful for anyone searching for a boat.

Horrible experience. Owner is very arrogant. I was shopping for a boat but not with this dealer.

Great sales, great service!

Nice new boat dealership!

Convenient secure storage, helpful staff

Love this company!

Donnie is a good salesman, nice