user
Chuck E. Cheese
4383 Mall Dr, Tupelo, MS 38804, United States
Appearance

Comments
Tr
Review №1

I have a good time every time I visited this place. My kids had a Blast, and I cant lie us grownups had a Blast too playing arcade games. The pizza was soo good, and the fruit punch was my favorite drink. Highly recommended its Fun for the Whole Family!!!

Ri
Review №2

My oldest is 14 and youngest is 10 they all picked here instead of bowling. I dont get it but that must say something. Great pizza

OA
Review №3

Amazing crew they got here!! So caring to all the children. Even during this crazy mess children can still be children!!!

Co
Review №4

This one was a little bit better, I got a gift card that way I can go to a different one but it had tokens but we got almost 5,000 tickets there within like 250 tokens, That is the score we have to beat

La
Review №5

Kids love this place... needs more games and things for adults

Am
Review №6

A great place for kids

Jo
Review №7

The staff was so great! Everyone was very attentive and the kids had a great time! Pizza was also awesome.

Ar
Review №8

Pretty cool place. Only thing that wasnt priced sky high were there game tokens. Had a good, cheap time. Hasnt changed much in 15 years. Will be back.

La
Review №9

This was my sons and I first time going here. I always turned down the opportunity to go but we finally went. He was so excited. We both enjoyed ourselves. The food was good and customer service was great. I would go back 100 times.

La
Review №10

This location is very clean and well maintained but they dont offer the playcards so you have to try to keep up with the tokens along with your toddler lol. It bothers me that they no longer send the coupons in the Sunday paper so it could be more affordable for families as they are very expensive otherwise.

Je
Review №11

Always a great time when we go and is always clean, good food, and respectable

FE
Review №12

My kids love it. The only thing is that the video games break down a lot. Wish they got replaced or fixed. Wouldnt mind seeing newer, cooler games.

Ch
Review №13

This is one of the best Chuck E. Cheeses we have been to. Well organized, very clean and the service is EXCELLENT! We took our children here to eat lunch after watching Disney On Ice and they had a wonderful time. A preschool was there during our visit and it was still very enjoyable. They had everything sat up really nice for the preschoolers in the party area and the wait for our order was not long at all.

De
Review №14

Kids love it

Wi
Review №15

Good place to bring kids to enjoy them selves and eat pizza and salad

Do
Review №16

We had a blast! Did my daughters birthday party there the kids had to much fun! The employees has coupons that we could use towards food, drinks, and tokens.

Da
Review №17

It was good but can get pricey if you have 4 grandchildren like we did.

Ch
Review №18

Kids had fun. Will be way better when they get the all you can play

ne
Review №19

It was a great experience thanks to all the awesome workers in there especially the girl named Kacie. She went above her way to help us told us the best deal to get. She needs to be a manager that is for sure. Me and my wife brought our daughter their for her first birthday. She loved it especially the barney. Me and my wife had fun to we played the coin dozer machine. I would recommend this place to anybody from 1 year old to 99 years old. Keep up the excellent work Chuck E Cheeses crew members and staff!!!

rh
Review №20

We love chucky cheese esp this location

Ro
Review №21

Great place to take smaller kids. Clean and well managed.

Di
Review №22

The salad bar was empty and dirty, the staff was just standing around and Chuck E. Didnt really interact with the kids

Eb
Review №23

It was really good for the kids. My only complaint is some of the machine didnt work so we wasted coins.

De
Review №24

L love it was nice there

Br
Review №25

Best place to let kids be kids and even adults be kids esp me!

Me
Review №26

They went above and beyond to make my sons birthday a day to remember!!!!

Am
Review №27

Kids loved it but pricey

Br
Review №28

Never will I ever darken the door of this place again. Our party hostess took away all plates before we could have cake. We go ask for more plates and yet again our hostess comes back to our table and is very rude to us for asking for more plates. I ask for a manager and as I am speaking to the manager our hostess tell me I need to shut the f**k up and needless to say that didn’t go over well. They take 40$ off my party and says it will be handled whether it will or not who knows. Very unprofessional and if my child would have been standing beside me during this event I would have done like she asked and jumped behind the counter and took care of it myself! My son didn’t even get to blow out the candles on his cake. She never brought out goodie bags for the kids. Nor did they bring dippin dots like I paid for. Absolutely sickening behavior and ruined my sons birthday party. Yet still cost me 190.00! I will continue to keep a check on this and make sure this person does not get away with this!

Ci
Review №29

It was extremely packed, but expected for a Saturday. Kids enjoyed themselves and the pizza. Salad bar was a mess and kids were reaching over into it for fruit. Toys/prizes stuck out from under table and were easy for kids to grab and go. Staff were very friendly and helpful.

Ke
Review №30

Its only one place to bring your kid to blow off steam. Its ok. Its not the most hygienic and I wonder how their food is handled. I expected better for entertainment for kids. Really below expectations.

Jo
Review №31

Birthday party for a 7 yr old... the best she has ever had. In her own words. We had an amazing time.

R
Review №32

Birthday party for gc. Great for children. Can spend 100.00 on birthday and machines for young ones to get various prizes. LOUD.

Ja
Review №33

Pizza was good and my 3 year old granddaughter loved Chuckie, and the games

Da
Review №34

Nothing to say but I think it will help to give a 5 star beacause we enjoyed every time we were there.

Ma
Review №35

Dont go there for the pizza. But the games looked good. But this place is loud even without a bunch of kids

Al
Review №36

Great

He
Review №37

Despite changes to digital stage performances vs. original mechanical band characters, this place remains to be a fun-filled game center that all can afford with 25¢ games/tokens and ongoing food deals. Go to their website for coupons!

Br
Review №38

Love it...good service...good workers...good food!!!

On
Review №39

The employees are great. They always have a smile on there face no matter what. One of the cashiers that was taking my order was dancing, at someones birthday party. The only thing i didnt like was the amount of games at the place. They need more.

Ma
Review №40

Not only did children have a great time we grown ups did aiso. Loads of fun..

Al
Review №41

Had a great time with my grandson

Ke
Review №42

Had a blast at the birthday.

Ma
Review №43

The store was clean. Staff did as was asked, but no one was smiling. My family had a good time with the kiddos.

Ti
Review №44

Save your time and money. Games were not working properly. Almost every game my child wanted to play was not working. No out of order signs. We found out after it took our tokens. On the plus side the tokens were refunded.

Ju
Review №45

Everything was great. Down from the food to the security system. Good Job Chucky E Cheese employees

Be
Review №46

Loved it. Great family fun. Wonderful staff!

Bl
Review №47

Alot of fun games for the kids but the food is expensive

An
Review №48

Very good gf pizza.

Do
Review №49

My grandson loves this place. Prices are normal and the kids have a great time. Great job tupelo crew

To
Review №50

Games need to be updated, half dont work, most dont give tickets, parents let their children run absolutely wild.

Sh
Review №51

Kids heaven on earth. My great nephew love to go here and play basketball. So we go. But I hate that not all the games work. And you have to find somebody to help you every time the game malfunction. But I do love the security of Chuck E. Cheese, it makes me feel safe...

Ch
Review №52

Very very helpful staff. Our party hosts name was Laprecious and she was fantastic. Chuck E. Cheese definitely makes having a party an ease and fun for people of all ages, including the parents. The prices are reasonable as well.

Ke
Review №53

The kids had a good time, but some of the games were broken or out of order. The floor didnt look like it had been swept in a long time. The staff seemed bored. The salad bar looked good, and the pizza is usually fresh. Its an okay experience, but could be better.

Ca
Review №54

Awesome!! The children had a GREAT and FUN time!!

Sa
Review №55

Employees were awesome, Chuck E. Made sure to spend time with everyone. It was a whole lot of fun. Cant wait to go back

Vi
Review №56

The best pizza I have eat in awhile :) took my granddaughter and had an AMAZING time !!!!

La
Review №57

We love going here, but some of the machines stay out of order or it takes your cash.

ri
Review №58

Definitely the best Chuck e cheese Ive been in.

Je
Review №59

Pizza was actually really good! Staff was so nice.

Ta
Review №60

We had such a great time ! Pizza and salad was so good

Lo
Review №61

Fun for the kids. Take a coupon to save some money. The salad bar is delicious!

Do
Review №62

No one available at entrance folks walking in and out no securitySalad bar look like very nastyBut one postive thing the young waitress was absolutely a sweetheart

Ba
Review №63

The games are always broken. They do not make any attempts to fix the games either.

Ty
Review №64

Fun time with the family and good food

Am
Review №65

Much cleaner than last time I was there. All games were working. Just disappointed that this store does not participate in the app and rewards club, even though the website said it did.

Di
Review №66

Cleanes restaurant restroom in tupelo

Fe
Review №67

They need to ensure the games are functioning. There are always issues with them.

Ch
Review №68

Great place to blow a lot of money on tokens and mediocre pizza. The kids love it though. When we went, the employee that was supposed to wear the Chuck E. Cheese costume didnt show for work and nobody else wanted to wear it. Finally, after many complaints from angry parents, one of the employees finally made it happen. All the skill machines that dispense tickets are rigged and the others pay out so few tickets that your child will be very disappointed when they find out what their meager handful of tickets gets them. Play a little then take your kid to pick out their prize at Wally World because even a talented kid too old for this place needs $50 in tokens to get a prize worth $5 lol.

Jo
Review №69

Great if its early in the morning or you have the whole building rented!! I wouldnt recommend going during peak hours. Your children will be much happier.

Ma
Review №70

More games than usual not accepting tokens, but we still had a good time

Re
Review №71

Took my children to Chuck E Cheese last week and it was a disappointment. I mean dont get me wrong most the time I really enjoy Chuck E Cheese, but only about half the games worked and of those only about half had tickets in them. It was sad having to see my children want to play games and me having to say, sorry honey that game doesnt work either. We didnt even use all the coins we bought, because we got so disgusted. I will go back to Chuck E Cheese in the near future and update my review.

Ta
Review №72

Took my grand daughter here recently and she had a blast. I think its over priced especially the tickets u have to use to win cheap toys. But enjoyed my grand baby having fun.

Cr
Review №73

Loved it had a blast

Ca
Review №74

I feel young again

Mi
Review №75

We have been here for 2 hours and havent seen one person clean up. We had to clean our own table to sit down. There are more broken games then working games. And lets add to the over half hour wait for pizza and no plates brought to us after we asked twice. What has happened?? Absolutely horrible for a while lot of money.

Ma
Review №76

My family and I went to this location for an early Christmas surprise for our children. The announcement was made that Chuck E was coming out they all got excited as all kids did. Chuck E never made his appearance. I spoke with a manager who told me he was not sure if Chuck E was coming or not. I explained that our children were upset that Chuck E never showed after the announcement. My remark was ignored. The group here with a reserved party did not get to see Chuck E as well. Please do not announce somthhing for children if it is not going to happen. Very disappointed.

Li
Review №77

The kids had a great time.Downside, every time we go they have multiple things out of order. .. this time even the play area with the slide was out of order. .

Jo
Review №78

A large majority of the games do not work and although a few say that they are not in service, most just take your token. Kids love it, i dont. Wish it was more up to date...needs a remodel.

AT
Review №79

Its a good place to go with family it really never lacks nothing as far as I know.

pr
Review №80

Very poor quality service! The young manager stood around tapping on the counter looking at us for 10 minutes till one of the employees finally came from the back to open up the velvet ropes n Stamp us. Then recieving the food, the order was messed up. They attempted to bring out the rest of the order of wings and still was off. Checking out the management doing nothing and not instructing the employees to help us, we waiting another 10 min till someone from my family spoke up. No one offered any discounts even acknowledged our poor service. I will take my business else where in tupleo next time.

ra
Review №81

Booked 6 kids and they seated for 12 and 4 pizzas instead of 2 were served and tried to charge us for their screw up.. but manager finally seen it was a staff screw up and not ours

Je
Review №82

Kid friendly Fun for all young and old.

Br
Review №83

The absolute worst one Ive ever been to. Everything either takes your coins or doesnt give you your tickets. Absolutely filthy. None of the ticket counters even worked. Dont even get me started on the workers. Youre WAY better off driving to Memphis and going to the Incredible Pizza Co.

Ca
Review №84

This place is the worst. Booked a party for 3 kids and had to pay for 4. Okay..no problem. The hostess came by our table and confirmed everything before the party started. FOUR kids....FOUR. She came back by and asked if we were ready for them to cook the pizza. Four GUEST kids hadnt arrived yet so we said give us 10 more minutes.They brought 2 pizzas out and a stale cake. Kids couldnt play the games because if they werent broken they were occupied by adults. They brought the bill before presents were even opened. They had charged for the four GUEST kids. Their mistake....guess who had to pay for it anyway? Yep....me. There was no reasoning with the manager at all. I would have paid for the extra pizza but that was not an option. One greasy, mediocre pizza and 4 paper cups cost me 60.00. Never again will make the mistake of goung there nor will I recommend it to anyone else...quite the contrary. They should also change their name. Suck E Cheese would be more appropriate.

Mi
Review №85

Great service and the kids had a blast

M
Review №86

Food overpriced wings tiny and pizza greasy but kids are 3 and 5 loved it

Bo
Review №87

I love Chuck E Cheese. We use to go 3-4 times a month in EP. Upgrade and fix these machines. I was not impressed, the young lady was very nice and she made up for the lack of everything I found wrong with this place.

Je
Review №88

They need more help, when they know parties are going on. CHUCKIE NEED TO BE MORE BETTER WITH THE CHILDREN.

sa
Review №89

There was a bug in my drink and it seemed as though the pieces of pizza were from different pizzas they didn’t line up.

Ry
Review №90

My Children Are Teenagers And They Still Love Hanging Out At Chuck E. Cheeses! I As A Parent Like That Its Alot Better Than Most Arcade Places,Chuck E. Cheeses ALL Games Are Still ONE Tocken Other Places Vary From One To Four Tockens.

Li
Review №91

If you are prone to headaches, DONT GO. But if not and you have a child in your life, this will make them happy!

Ji
Review №92

Pizza was better than expected, service was acceptable and employees were helpful

fs
Review №93

Best place ever! - My Kid

Le
Review №94

Good buffet. Just they could use a little bit more choices.

Al
Review №95

Um why does this say pizza clearly its games but chuckkeee himself was creepy af

Vi
Review №96

Sierra Mist was just carbonation. Bathrooms were nasty, and no paper towels. We told employees but nothing was done. Other than that the grands had a great time

co
Review №97

Im not a child anymore so it has lost its magic

go
Review №98

Clean, kid friendly, location, games targeted towards kids of all ages. Rides for smaller kids, interactive games rewards tickets for middle aged kids, video games for older kids.

Co
Review №99

Kids always have fun but the service is seriously lacking

Me
Review №100

Family fun

Information
100 Photos
100 Comments
4 Rating
  • Address:4383 Mall Dr, Tupelo, MS 38804, United States
  • Site:https://locations.chuckecheese.com/us/ms/tupelo/4383-mall-dr.
  • Phone:+1 662-842-6511
Categories
  • Video arcade
  • American restaurant
  • Children's party service
  • Family restaurant
  • Pizza restaurant
  • Children's amusement center
Working hours
  • Monday:11am–8pm
  • Tuesday:11am–8pm
  • Wednesday:11am–8pm
  • Thursday:11am–9pm
  • Friday:11am–9pm
  • Saturday:11am–8pm
  • Sunday:11am–8pm
Highlights
  • Active military discounts:Yes
  • Live performances:Yes
  • Play area:Yes
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible toilet:Yes
Amenities
  • Good for kids:Yes
  • Restaurant:Yes
  • Toilets:Yes
Crowd
  • Family friendly:Yes
Similar organizations