Was told I had to leave because I had my 5week old in a wrap carrier against my chest and apparently newborns aren’t allowed in. They lost a lifetime customer. Not sure who my newborn was hurting. Called Lovers in Tukwila and they said it was fine for me to bring a baby under 2 years old in their store, they will be getting my business from now on.

Great store and one of the few locations that isn’t swarmed by tourist. Katie and John are your go to for almost anything castle. They have military discount with valid active duty ID and dancer/barista discount with paystub or house ticket. I’ll for sure go here over and over again.

This place defiantly has better prices than Lovers, but honestly you can totally tell the employees are sales based, and they will only give you good customer service if you are spending money. They also are selling EXPIRED product. It’s lube and it’s called VelSkin and it is in a blue and white bottle I asked the employee about it and they said they would put it behind the counter and they did, but then when I came back a month later the same bottles were still on the shelf with an expiration date from April. I just thought everyone should know and everyone should be reading the expiration dates while shopping here.

Great staff. Super helpful and open to discussion. Did judge or feel awkward to talk to them. Prices on some things were outrageous, but I doubt Castle can really control that much if the maker sells it to them at a high price in the first place. A mini massager shouldnt be $25 when it can fit in the palm of your hand. $10 would have been acceptable and I would have bought 2 of them.

They have a nice little selection of essential oils - I got myself some tea tree and patchouli. Upon my return visit, however, I discovered that the only reason I got any attention at all on my last visit was because my friend was helping me - the rest of the staff was standoffish and all clustered at the front of the store gossiping. It seems like theyre overstaffed, if I had to guess. Lovers is a little pricier, but its worth it for the decent service.

Such a huge and diverse selection! This store is way better than Lover’s, much more professional and fun, very knowledgeable and friendly staff. This is my new favorite store.

This store has lots of great products, a lot of variety. Thats why I always come here. The staff seemed pretty nice, but the one guy who works there now really gave a judgemental vibe (yes I noticed.) He was extremely rude and the reason for the 1 star. When someones card doesnt work, you dont smirk, hold in laughter & ignore them. You act professional, and simply tell the customer the card didnt go through so they can use a different one. They bother you a lot when youre just trying to look around at what you wanna buy. If I have questions, I will ask, but consistently coming and checking on me is unnecessary and a bit bothersome. No, Im not gonna steal anything, yes, I like to shop in my lazy clothes. Just let a girl shop!!

This is one of the better adult stores that weve been into.Theyve got a quality selection of products in just about every category.The staff is always helpful with making suggestions. They have lots of products you can sample and test. Really feel that we can make informed purchasing decisions here and reduce the odds of buyers remorse.They also have dressing rooms and such to try on some of their outfits.Overall, its a good shopping experience thats very comfortable.

Update your hours

Castle Megastore is sweet #love

We spent a good amount of money there over the weekend. Got home and one of the items was damaged and they would not return or exchange it. Waste of money.

Met the manager Kari, she was phenomenal and made us feel so confident and comfortable with her product knowledge and experience. One of the best stores we have visited!

Interesting place first time visiting will be back

Ive got to say my friends and I used to go to this place because of the friendly staff there and their web cam model discount that they got rid of and now they only have a stripper discount which is pretty lame the staff there followed my roommate and i around the store and giving us dirty looks when it came to me buying my product I have a gift card to pay for my stuff there that has money and they tried to say I had no money on it when I do then they kept trying for me to use cash and I asked her of there was a number for there gift cards and there is not But she kept insisting there was no money so she checked my card on the other check out and it said there was money on it so I asked if we could use the other check outstand to see if its worked and she rolled her eyes and said no it wont work even though it just told her I have money on it and then she kept insisting that I used it when I never did and she said I had to come back to see managment

Purchased items were damaged and they would not return or exchange it. Waste of money.

Horrible.... Ive been shopping here since it opened and the manager started following me around the store! I was being treated like a criminal even though I never did anything. I confronted the manager about it and she chased me out! I dont know why she was following me in the first place but I guess Ill have to start shopping at Lovers from now on

This place has gone downhill