I loved my experience here!!!I had went to the other Katz on North freeway and that experience was horrible. This Katz is 1000 times better!!! As soon as I walked in, I was greeted warmly as if I was I was an old friend. I was able to get help and it was overall a phenomenal experience. Come here, its definitely a party!!!!
Cool store, and I found an incredible toy. The girl at the counter was both helpful, and friendly.Ill be going back.
My cousin is a veteran that accidentally dropped his wallet outside. An honest customer picked it up, brought it inside to an employee with over 600$ and his military ID still inside. They contacted him and before he could make it back another employee stole the money and threw his wallet and ID in the dumpster. Katz employee accepted the wallet, then another employee stole it and the company still has yet to respond to his email stating they will reimburse what their companies employee stole while on the clock.
The other reviews on here pretty much sum this place up. Wish I would have read them before buying here. Bought a gift and tried to return it 15 minutes later. They will NOT take returns. Stay away from this place! They wont be around long treating customers like they do. Spend your money elsewhere. All the good reviews for this place are from employees or friend of employees.
Employee that helped me was very nice and helpful.
John the manager was very knowledgeable of his product and very friendly helping my friend and I out
They are very helpful without getting in your businessA+
I love this place. The staff is so helpful!!!
Most of the time the employees are great but tonight we had the judgemental twins.
Feedback
I had bought something from there right before they close andI had tried to go back in and return it but she had already locked me out the lady asked why we were in there for an hour and it was because the lady had felt unsafe and she wanted company because two males went in there and they told me that theres no possible way that I could return it because I bought it at 10:20 and there is an hour and a half in between when we were actually in there talking to the lady never left the parking lot
Kriston is the best!
BEWARE Katz sells defective items and will not honor their mistake of the broken item and will NOT give you a already( paid replacement)