Here is my response to the email that was requested:Attached is my google review and in response, I was requested to send an email.Not knowing the first four rows recline, which they should because they are just feet away from the screen. Those seats are rarely chosen, because nobody wants to sit that close, and also because it is uncomfortable to sit and hold your neck up.The seat of the location I chose today was decent. The material on the seat made my back sweet, along with it being and feeling cheap. So either the air was not circulating properly, or it wasn’t turned down low enough.The food was typical bar food. The hamburger was over cooked and tasted as if it was pre-made awhile before I ordered it. Along with my partner, they had the chicken tenders. They were over breaded and didn’t have much flavor. The fries were decent, but both items I wouldn’t order again. I believe you would expect the food to taste better and look better if the lights were on.The staff was very friendly and the venue was clean.Seats are okay. Food is typical. Like the individual seats. No reclining.

It was ok. We wiped down all our own seats because they were stickey. The staff was pleasant but we received our popcorn a good 40 minutes after we ordered it and it was just a small popcorn which is probably why it was forgotten but after seeing how sticky the seats were I want to eat there. And the seating was very uncomfortable. Thoroughly enjoyed the movie I chose though.

Food was great movie quality good would recommend coming here only thing is seating is so and so. Because if you want a recliner you might be stuck seeing the back of the seat in front of you due to them not being elevated but other than that would go again

Always love going too studio movie grill. Seats are great The food is good

Big screen, comfy seats, great food! The fajita chicken salad was delicious!

Want to love this place. Been doing dinner and movies since The Granada in Dallas. 2 star deduction for cleanliness and quality of beverage. Had popcorn in cracks of recliner and drinks were too watery. Wont keep me from coming back, but tempers my expectations and regularity of visits.

A very good experience and the service and food still great. Thank you for the special tickets. The experience online and through the app was flawless and just as described. It was easy to order and tip through the app and the food came automatically when checked in.

First time back since the covid closure and i was a little disappointed. Some chairs were in need a repair, it felt unclean, and just didnt have that fun movie going spark.. The food was just ok. Not like i had remembered.

I used to come here weekly. I was excited when they opened back up. But disappointed about the prices being raised. You get a 20oz cup for $5 with no refills. A little ridiculous. But there are other theaters to go to.

Great customer service, everything was clean, and good food!

Wait until COVId is over to visit. While the theater is for the most part clean. The bathrooms were horrible. There is noone cleaning them. Also they have raised all the prices on the food. Its 5.38 for one soda with NO refills and that is not posted anywhere. This was told to us by an employee when we asked for a refill. The small cup we received of soda was full to the top of ice and was finally brought to us well after our food, like a good 15 minutes after the food. Customer service needs to be improved and the new rules for drinks needs to be posted on the app and on the kiosks.

SMG is awesome. Good service, comfortable seating - a first class experience all-around

Tended to our needs impeccably. Seats doesn’t recline

Nice place to watch the Cowboys game.

As a movie theatre, its great and cheap. As a place to have lunch? Not so much, which is a shame. If youre gonna advertise it as a grill you should also pay attention to the food portion of the experience.The seats are comfy and the movie experience is obviously excellent. The only two things I can say need improvement are the menus and the food. Why the menus? Cause when you open them you need to gag as the grease or some sort of oily substance gets onto your fingers and the smell of an airplane barf bag permeates your nose. I get it were here for the movies, but its kind of gross knowing Im about to eat and Ive touched something that probably hasnt been cleaned since its been printed.The food is not too expensive, however the quality differs per day so you could get something really good or bad depending on the day you go.Overall stick with movies and take advantage of their $5 Tuesday deal!

Very good food. Friendly server

Great location and great customer service. I will definitely be back to this location in the future. I definitely will recommend this location to anyone. Thank you to the staff for providing a great customer experience for me. Rating five stars because of all of the positive points of the visit here!

Seven dollar beers, cutting corners on repairs, movie is painfully loud.

First time to studio movie grill and I enjoyed it. Ive been there with my bestie and a few other fellow horror movie fans that we met through Meetup.Theatre was really well maintained to the standards. Ticket pricing was reasonable. Serving food to the seats is what I loved about the theater. The seating was so comfortably comfy and relaxing. I opted for the push back recliners. Loved it!!!

I took my sister to Studio Movie Grill for her birthday. I paid for our tickets in and once in the theater I paid for drinks and food all with one of my debt cards. I gave this card to the young girl that was waiting on us. She returned my card, I did notice it took awhile for her to return with my card so I checked my account on my phone because I knew that card had a limited amount on it. When I looked I saw my card had been charged 50.03 for the food. That was okay less than I had planned for....she did return my card shortly after I checked my account. The .movie was good, the food was good, we were happy with the evening. The next day on my way to a friends house I stop by Walmart, got a small bottle of chocolate milk. My card was denied at the cashier, so embarrassed I left and went to my car, looked at my account it was overdrawn. What I should have had twenty five in that account......then I looked at the activity and noticed that an additional 50.00 had been taken out of this account last night. Called my bank found out that a cash app. had been opened with this account minutes after the payment for the food. I have since tried to contact the Studio Grill about the thief but I have never heard back from them. You would think they would at least say I am sorry for the inconvenience or even we dont believe you.. .they should acknowledge what has happened but nothing......I know I am not the first to have this happen to them there but to have not acknowledge what happen is so shocking....I never go back and I will let others know.

This place quickly became my favorite movie theater.You walk in to be greeted by friendly staff that are very helpful in picking the movie an the seats.The inside hallways feel more like a restaurant than a movie theater. Without over powering popcorn smell it definitely is a fresh experience.Bathroom the toilets are clean and neat. Walking they the theater is refreshing experience with friendly staff providing directions if you need be.The waiting areas are very clean and you can relax and watch TV while you waiting for the theater to open for seating.Wish they have revoking seats but the leather seats they have arent that bad - luxurious, spacely and comfortable. The theater felt a bit colder than usual and I noticed few folks bringing blankets with them. Good idea indeed.Over all a great place to enjoy a dinner and a movie with family.

Very pleasant place to truly enjoy a movie with a meal brought directly to your seat. Although a bit pricey, the reclining seats are perfectly comfortable and the entire facility is very clean. The bar and lobby are ideal areas to enjoy a drink and socialize with friends/family.

This is the only location i am willing to go to. Any other Studio Movie Grill locations i have found to not have the same experience as this location. The food was pretty great and had alright service. other than that there is not much to complain about other than outrageous price gouging. there is literally a 15 dollar burger on the menu. Id probably come here more often if the pice was just taken down a notch.

Received a promotion via email regarding free tickets (up to 4) through Sunday July 19, 2020. Tried using the promo code on their website.. didnt work. Reached out to the SMG team in Dallas, and they worked to fix the problem.. even purchased the tickets for me. Shoutout to Kirsten and the rest of the SMG team. Thanks for your assistance. Theres a reason I always choose SMG over other theaters!

On 2/15/2020 I purchased two tickets to Bad Boys at 715pm. I purchased the wrong seats. I called the movie theater place several times and no one picked up the telephone. So I request and refund to get my money back. They send me a email stating I’ll receive my money back in 3-5 days. I never received my money back. I did order 2 more tickets and I watched Bad Boys at 715pm. I ordered 50.00 dollars in food and 40 dollars in drinks and the food was COLD. To spend about 150 in a movie theater. This place is awful. The best part was the movie and our drinks!!! I’ll never attend this location again! I’ll go to a different theater and willing to pay more!!!

Seats were dirty with food crumbs and drink spillage indicating they did not clean thoroughly during Covid-19. Prices have gone up which I dont mind paying if certain measures were taken.

Havent been to this place in awhile. Our seats didnt recline and the screen was smaller. The inside looked more like a pop up traveling theatre than an established building. I probably wont be going back not because its so bad but because there are plenty of better options.

We have been to this location several times and this visit was better that the others. We got there s little early and had to wait to enter actual theatre.The server was really nice and food arrived with no issues. Wish they had reclining seats like other places have now.

We have always had a good experience at Studio Movie Grill. Great food and service every time we have visited. The seats are comfy, but you have to sit in the front three rows if you want to recline. I like the fact that the theaters are all pretty small, which helps with the faster service. I recommend this place for your next movie. We will definitely be back.

I enjoy this theater and location. First few rows the seats recline. First row isnt super close to the screen as in other theaters. Service has always been accurate and typically can find a groupon if not new release.

Probably won’t go back. The food we ordered (appetizers) took forever to come out. By the time the nachos came out they were cold and soggy. The hummus took even longer. And it’s not like it was busy. It was Monday at 1 pm and there was barely anyone there.In the theatre we were in, only the seats on the floor reclined. The seats in the risers didn’t.

Pretty disappointed with this place honestly. We showed up and were told that all the movies were showing at a later than posted time due to a fire in the kitchen or something like that. Ok, stuff happens... not a big deal.So when selecting our seat (their big touch screen built into the desk was actually kinda cool, giving credit where it is due) we were told the first three or four rows had electric recliners, the next few had manual recliners where you had to push the recliners back yourself and the rest of the seats did not recline at all. Strange. When asked why, we were told they couldnt afford all the same recliners... ok.... weird, but ok. So we chose to sit in the last row of the electric recliners hoping they would have heated seats, no dice.We went in and sat down pretty early due to the showing time being pushed back. The room looked to be a repurposed room for a theater. Maybe an old warehouse? About half of the chairs are on a flat floor as seen in the picture; including our seats. The remainder are on an incline. The results of the flat floor is blocked visibility by the chairs in front of you if you arent tall. I am 6 foot and I barely saw the bottom of the screen while my seat was reclined. My wife had to go recline the seats in front of her so she could see the screen, and they didnt even have occupants as you can see in the picture taken from her viewpoint with the blue screen prior to starting the show.While we were waiting they played awful music. The piano music was nice, but for a late night showing, not a great idea as it would put you to sleep. Then the vocals started. Pretty sad. Id have paid extra just to have them shut the vocals off. Awful. The whole time you could hear through the wall the rumbling of the movie in the next theater over! Even during the movie we were watching. Very annoying! They must have gone real cheap on the insulation in the walls or didnt extend the walls all the way through the ceiling to the roof when they turned the warehouse into a theater.Additionally the cup holders were nasty, very dirty (pictured). We did not need to avail ourselves of the latrines thankfully, but judging from the state of the cup holders they were probably gross.There is a push button for a server on the chair, and although we were given a menu outside the theater and did not push the button, we never saw a server till about half way through the movie a guy came up to us and asked if he could get us anything before last call.... Huh? What did that even mean, last call for alcohol because they were shutting down the bar, or were they shutting down the grill? WHY were they shutting it down since there were still paying customers there as well as shows set to start later? At that point I didnt care and was not about to ask for clarification because I was beyond wanting to order anything and he was interrupting the only good thing happening in this rstablishment, the movie. It would have been one thing if they had approached us about ordering during the half an hour we sat in there waiting, THEN asked to see if we wanted anything else before they shut down..... whatever it was; but seeing no one at all till halfway through the movie? Shoo fly, you are bothering me.In summary, we enjoyed the movie and really disliked the movie house. At not much higher of a rate and a MUCH better atmosphere we will go to the competition next time, Id seriously advise you to do the same. We wont be back and I doubt this joint will be in business much longer.

Love this Colony location! Good food and great movies to enjoy! Good place for boys night - to meet have some drinks and enjoy a great movie.

I enjoyed this experience. I loved the service...ring the bell for service. Who wouldnt like that. The only thing I expected but didnt get was reclining seats in the back. The front had them but not the back. The popcorn was magical. And considering movie theater prices it wasnt too costly for what I received.

Small theaters, great sound, comfy reclining chairs. Studio Movie Grill has set the bar high and always hits it! Knives Out was a great movie too!

Great sound system, screen. Very comfortable seating. Dinner was good. Ive been to several of movie studios, and were lucky to have the nicest one in The Colony.

This is our favorite movie house. Lots of movie choices. Lots of good food. And now with reclining seats. What more could you want.

Its just not we get when we go to other theaters like your. Nothing bad other than our coconut shrimp were fried too hard, your screens are nothing like were use too. Probably wont be back...sorry.

Really disappointed. I loved studio movie grill but they have no loyalty to their customers. Me my sister and mom go to SMG practically every Sunday to watch a movie get dinner and wine. The last time we went we were at the bar having our wine after the movie laughing and another patron I guess complained we were being annoying and the bar tender cut us off. We were not at all drunk/disorderly and then we asked for the manager to say hey we are loyal customers I get it but can yall cut us some slack since we are obviously not drunk and he was so rude we even told him how often we came and they just did not care. I am just disappointed bc most companies care for their loyal customers but they clearly do not. we have a new theater opening up near us that is the same as SMG and we will go there from now on. They lost people that really liked going there which. even sucks for us but they clearly dont care. I even attached photos of my points for proof. Bet they wont even respond.

Clean theaters, immaculate facilities, courteous staff. chloe at the front door was so nice! Been here several times and Michael the manager helped me in a small mix up we had. Thanks for the grate service!!

This is such a Great place to go see a Movie and Eat Dinner!The prices arent too expensive. The Food is pretty good and the service is fast and polite.I would, most definately, come back here again.

Nice movie theater. The place is trendy. Food is good. Staff friendly and clean.

Has great potential but is not very clean (theaters and bathrooms both). Staff (for the most part) are friendly and nice though. Non-reclinable chairs are not comfortable to sit in, and the menus have definitely not been cleaned in a while or since they were printed (greasy, a little dirty). I would bring hand sanitizer with you if you are sensitive about germs.

One of the nicest theatres I’ve been to. Would come back again. Food is delicious. And tickets are $5 on Tuesdays.

This place had really nice entrance way but chairs were really uncomfortable. I understand its because that people have to eat while watching movie; however, my back was hurting from seating straight about more than a hour. Servers were nice and icecream was delicious! I had good time watching a movie and eating an ice cream but was uncomfortable due to a chair.

Alex working at the bar was super nice and a fast worker. He was the best bartender ever. If your ever here ask for Alex!!!!

I was there this afternoon for what was supposed to be an enjoyable time with my mother. However, when there are people towards the front of the theater who are constantly on their phone throughout the whole movie, its kind of hard to have a good time. I had to get up THREE different times to go find management who didnt seem to do much of anything because each time they came into the theater, these people werent on their phones. It is rude behavior for someone to constantly be on their phone during a movie and if this had been one of your competitors, the situation would have been handled much differently.

Love the electric recliners and the drink prices. I also like the sound system and movie quality. Responsive staff and friendly. Food is ok, wish they would add to, or change the menu a little more often.

It looks like its been run down ... The seat tables where not level and it was hot in the theater. They charge $1 for water and food was not worth 15 bucks per plate :(

The movie was great, however the service was very poor. I asked for popcorn (no butter) and a soda, they brought the popcorn and the bag was one third empty, and the drink didnt arrive. I ask for my drink, then I asked to fill out my popcorn bag, the popcorn came back with butter and lots of it. And no drink. Anyways, they never got it straight. I dont think I will be back any time soon.

For people that are tall the headrests push your head forward. Neck hurts 10 min after sit down. Need better seat backs/headrests.

Great place for the family.....HEY CEO.....get ride of the carpet it smells like feet or get a better ventilation for the grease circulating in the kitchen.

Went to watch late night show of Aladin. The SMG Access app is ok to book the movies only for the same day, but we had issues during check-in process. While inside the movie theaters at both Spring Valley Richardson and The Colony locations, the app located our S10 phone away from the theater and did not allow us to complete check-in (one point).As far as this theater (SMG The Colony) goes, I guess we are spolied and expect recliners everywhere. This location, or at least our screen, did not offer recliners (one point) unlike Richardson location.

They have a nice selection of movies and showtimes, but I dont like the food or the seats.

Really nice theature! Food was awesome, seats are clean, service was great. I saw IT. Awesome movie! Super scary!

Needs to be deep cleaned. Also, my appetizer and entree came out at the same time before the movie even started.

The chairs are very uncomfortable. They advertise the recliners but it’s actually only a few chairs down front that recline. If you enjoy having to sit straight up I suggest this theater. Nearly every other theater has gone to the “luxury recliner” for every seat. Won’t go back unless that changes.

A great place to catch a movie and grab some food. The staff is very attentive and well trained in customer service

It was disappointing that the seats did not recline. Seems outdated for such a new theater and the competition of other nearby theaters. Burger was not great but hummus and Mediterranean bowl was good

A great and clean place to watch a movie with kids or a loved one. Their service is professional and the hosts are always courteous. Not to forget, the ice hot chocolate is to die for.

Spies in Disguise was awesome. The food was awesome. The sound was awesome. The tray tables were loose and sagging.

We sat down and were approached promptly. Dante made sure we knew how Studio worked in terms of dinning in the theater. Made sure we got out drinks and food out! Had a good time.

The commercials before the movies are rather strange and the seats require one to sit very straight so stare directly at the screen. Employees arent treated well a majority of the time, often not leaving till well after the scheduled shift had ended. Flexibility in the schedule doesnt exist and the bathrooms are a bit musty. The food is good however, at least some of it. Special recommendation to the brownie sundae. Spectacular.

I wish it were easier to find what kind of seats are in each theater. Are they all the same? Are there some with recliners? Ive enjoyed it every time Ive been there. The food is good, the drinks are good, the prices are reasonable, the theater was a little warm this time but nothing terrible. I will drive to this one over the one closer to my home because its newer, fancier, more comfortable seats.

My only complaint is the food want very good. Went with the family. Tried salad, pizza, pretzels, burger and brownie. All were just ok. I wont go here expecting to eat dinner. But drinks and snacks during the movie are still worth it. Service was excellent. The staff is very responsive. Seats are comfortable. Only lower level reclines but thats ok since you wouldnt be able to see if youre laying down and in a stadium seat. Lower level back to is what I recommend if you want a recliner.

Great! Saw Downton Abbey Movie. It was wonderful! The theater has some good choices for vegetarians to enjoy during the show as well. Seating is quite comfortable as well.

For a movie theater I rate this place pretty high. Went here for a field trip for an educational movie. I was impressed with the comfort of the seats. And, I loved being served a meal. Cant go wrong with a burger. Its not gourmet food. But, the place is clean! I left relaxed and not hungry.

The worst Experience ever will not be back! So unorganized, the entire night they kept bringing us food that wasn’t ours, and also tabs that were not ours. Ultimately we paid our tab there was another tab brought to us that server demanded us to pay, he sort of stood in front of us, but to keep the peace being that we were black we just paid it, got the manager, told him, he had gages in his ear very unprofessional didn’t really seem to care. Will not be back to top it off I’m there weekly we spent about 60-70 bucks. Also the restrooms were not the cleanest there were also no tissue, in the stalls to expensive of a place not to have tissues to wipe your bottom!!!

This studio movie grill was pretty good. The food was pretty tasty. The drinks were great!!!! The kids meal was good per my niece. The jack and Dr. Pepper was awesome per my sister. This was a pleasurable experience. The seats were comfortable. The service was awesome.

Great service but the place gets a little outdated.The seat especially are not fully reclining. Food is good.

The food was great, but the service that started out great quickly feel apart. The server that took our order prior to the film was awesome. Great guy and very helpful. But once the film started and 30 minutes in we needed refills on our drinks (a root beer and a water) it took forever. We pushed the button, a different server came we ordered drink refills, waited 20 minutes, no drinks. Pushed button again, different server arrived, we ordered refills, waited 20 minutes, no drinks. Pushed button again when a different server arrived, we explained we never received our refills that weve ordered twice already, reordered refills a 3rd time, finally got our refills. It was a little ridiculous to have to wait almost 50 minutes for a refill on a root beer and a water. Luckily it was a longer movie and we had time to drink them before it was time to go. Food was good but service after the first Waiter was sub par at best.

Great place to relax and catch a movie. The atmosphere is chill, and the chairs are comfortable if you get the reclining ones! The associates have always been friendly and personable too... This is my go to movie spot if I am in the area!

The guy behind the bar was totally rude, then my waitress brings my food and drink which both items were we ong and cold, and when they corrected it my drink was totally wrong and had to be fixed. The 3rd time the drink came out it had absolutely not Malibu in it and they never corrected it. How do you forget the alcohol in a $9 drink and then never apology or discount the drink since it was just pineapple juice. Ticket prices are nice but food and drinks are crazy over priced and they just don’t care!!

I love this down home family feeling when you walk thru the door! Thank you

Great facility, feels spacious and is very east to navigate. And of course the dine-in flagship feature is quite nice. Simply press the button next to your seat and a waiter will appear by your side to takeyour order. A tad expensive but atleast the food and service are of suitable quality.

Venue was good with very comfortable viewing. The food is underwhelming, though. You should expect to pay more money for lower quality food at the benefit of being able to eat while you watch your movie. Not too big of a problem as its expected of a theater to have such high costs on food but it couldve been better. Service was great, timely, and not disturbing at all during the movie.

Comfortable seats.Food is over priced, but tastes ok.Tuesday is $5 movie night. Worth it. But dont start going on Tuesday. You will all make it crowded, and I dont want to deal with that.

The food is good. I had a draft beer. The seats in the last row don’t recline .

I like the idea, but the food was just so so. Be prepared to sit through actual commercials before the movie, I dont know if this is normal now. Prices were cheap for the movie at less than 12 dollars and the food and drink pricing was about average. The seating was comfortable and even the seating on the sides had a good view without straining your neck like at some other theaters.

Love the seating and quality of both screen and sound. It is always my first go to for movies. However I never eat the food because they do not have nutritional information for their food or healthy choices for those of us with caloric and/or dietary restrictions.

A serious question for the kitchen staff...ARE YOU TRYING TO KILL ME!? My family and I went to this Studio Movie Grill & saw the movie Toy Story 4 the movie has incredible A+. Typically we order a large popcorn, and then go out to eat for dinner after the movie- so today I noticed something wrong with the popcorn. It was crazy buttery! Like literally too much butter, drowned in butter, saturated in butter smh. I did want to complain about it because I didnt know what they would try to do to the food if I complained about it. Even my husband told me that his chest started to hurt.Thankfully my family only drinks water but that was not cool & even after the movie was finished we started to walk to the car...we still felt weighed down and sluggish.Note to staff: When a customer says that they want butter on their popcorn, we mean a moderate amount. We dont want popcorn that is DROWNED in butter.

Love this place

Chloe is fire! So attention to detail oriented. Good service.

Good spot for a movie. Would be way better with set ordering.

They had the movie posted but theyre not showing it

The atmosphere is so pleasant. It just a great experience. The staff is friendly and helpful.

Super great server! Some chairs dont recline.

LOVE watching movies here. My husband will even go since he can push the service button on his seat and order a beer. We always get tickets online so we can get reclining seat. I dont find the non-reclining seats very comfortable. I have enjoyed all the food I have ordered there I just wish there was a wider selection. The service there has always been good. Sometimes parking is a challenge because during peak hours the parking lot can fill up.

I cannot say enough great things about this place. The people were helpful, polite and willing to assist. The food was actually pretty good. The popcorn was a little buttery but that’s movie popcorn for you. Everyone really enjoyed their food, cheese burger and fries, chips and queso, two pizzas and a couple sundaes to go around for everyone.

It’s clean, service is good, false advertising about the reclining seats...only the floor seats recline, the others only lean back a little and stay leaned if you’re extremely heavy. Won’t bother coming back to SMG when I can go to most other theaters with much better seating, larger screens, and fine food.

This is a great location and I come here over all the other locations. They keep the facility clean and handle orders very quickly. Sometimes the bathrooms can be lacking a little bit but with the amount of influx of people they see at those times its normal. Food is always good and fresh at this location compared to others. drink orders can be a little slow getting out to you and you can get your items before your drink arrives. They also need to try and work on parking and get a little bit more parking in the front especially handicap. They do have accessible parking and ramps. Theres also accessible seating inside the theater. Purchasing tickets is easy and they are great about providing discount options both in person and on their website which is something most theaters lack. Usually in order to get a discount a lot of times you have to go in person to a theater this is something studio movie grill does right.getting parking can be somewhat difficult at this location and gaining access can be a little difficult because they are on an access road for a highway. This is also one of the few places that still has a paper towel dispenser versus just air dryers which is great. the paper towel dispensers do you need to be adjusted a little bit because the paper towels of dangling in the trash. The first paper towel that stays out ends up dangling in the trash so you end up having to throw it away before getting a clean one. They also keep the audio adjusted in the theaters just right so youre not going deaf trying to watch the movie. Something a lot of local theaters need to work on.

Theater was clean, food is good, staff was friendly and attentive. We were in the theater next to Star Wars, and the epic battle booms came through the walls, but theyd timed the showings so that when our movie started, the sound from the theater over had finished, so our movie wasnt interrupted. I made a mistake picking our seats (accidentally reserved two seats in the front instead of the back) and one of the staff fixed that right up for us. Excellent service!

The bar was pretty nice, although my martini seemed a bit small (it was good though). I didnt eat, so I cant comment on the food. The sounds from neighboring theaters were a huge distraction. The insulation between theaters isnt the greatest.

Good food. Seats were a little on the smaller side for bigger people. Screen was small compared to other theaters.

Great place! My family and I come here quite often as its close to home. The service is usually very good and the food is good. There have been a few visits when the orders have gotten mixed up, or forgotten, but other than that I have no complaints. The facilities are usually pretty clean as well. Would recommend to a friend!

The service here is much better than the one in Plano. First time at this SMG location and I was impressed. Prompt service, food was good and got exactly what I asked with no issues. Would definitely choose this location over Plano any day.

Good service. Quality of food coukd be better.

Movie setup is great, I like the food service, but the sound was turned up a littttlle too high. My ears were hurting

This is by far one of my favorite theaters to go to in the area. The seats are great. The staff is sheets awesome. The food is usually really good. And its very affordable. Great sound and screens. Its one step down from iPic as far as feeling VIP. Its pretty nice. The prices are really good to considering I get it’s almost the same price is just a regular theater. In some cases it’s cheaper.The only con with SMG is the incredibly broad inconsistency. It’s crazy how different one theater can be from the next. Different seats and setup is the major odd thing. The one in Lewisville still has office chairs for seats. The one in Irving is more like a low in AMC. Is large and seats dont decline. Went to one in Atlanta and you had to recline manually and the entire theater looked different on the inside... Just saying this could be their undoing. Confidence comes from consistency. Users whether it’s online or shopping or any type of experience restaurants etc. they want consistency. I know I do. But this one location in the colony is the diamond in the rough.On my thing and I’m off my soapbox. I’m sick of the year is charging tax and fee to book online. When did this become a thing? So yes the steering it’s five stores without a doubt but all theaters are now charging booking fees and tax fees which is just raise the price and keep it simple. I’d rather pay $10 instead of $8 and I had to hassle with taxes and sets what happened of the days we just went to the room at $8 dollars or $10 for movie.Almost all Theaters in the area offer reserved seating and even most of them offer some sort of Dine-in menu. But this takes it to another level. I hope you enjoy going to the movies if you do you will enjoy this theater.Back to the specific location though it is awesome. The staff is fast quick and accurate and always friendly. The food is 99% really good. I highly recommend the chicken quesadillas, the flatbreads really good, the coconut chicken tenders are really good, the fish and chips are really good usually. Everything I’ve had us is pretty good give or take a few mishaps and things like that much better than any other theater been to you.

Great place...