Would never recommend buying anything from this place from their online store or shop it in person. Order antibiotics for my sick pet. Waited for order to ship which never came. No correspondence what so ever. All they had to do is say they didnt have it in stock, so I could buy elsewhere. They jeopardized my pets life for a medication that never came. DISPICABLE store owner. Cared less for ones pet; cared more about the money. BEWARE!!!

I love this place. The gentleman who helped me was extremely knowledgeable and helpful. He answered all of my questions and gave me more information. Will definitely be going back. Would recommend this place to any and everyone who has a aquarium.

The owner of paradise Pet Shop Mr Terrence is very knowledgeable and I enjoy doing business with him.

I would give this zero stars if possible. Placed an order in April, my credit card was charged, never received item ordered, zero communication from seller despite repeated emails sent. Beware placing orders with this company.

Terence has the best customer service

The owner greets you with a warm, genuine smile as soon as you walk in. He carries a pretty nice variety of both fresh and saltwater fish. I also saw several people getting their RO/DI water from his secret stash. He is custom ordering some fish for me. Overall, very great service and friendliness.

Very disappointing. My husband and I have been talking about going here for months. Its a 180 mile trip so when we finally decide to go we were pretty excited. Unfortunately, when we got there at 1230 PM on a tuesday afternoon there was no one there. The door was locked, the sign said it was open, and no one answered the phone. I called 10 times and even drove around waiting for awhile and still no one answered. I emailed them and a week later still no response.

Hard to catch him in the store but worth it !! Calling first is a good idea !!

Mr.Terrace is very kind and knows all about the different types of fish he has. Every time we come he has new fish. He will also order fish if you see something you want online. He is very patient and friendly. I can tell he really loves his job.

Terrance is the best. I have a 11 yr old shi tsu and he is so kind and gentle with her when he is grooming her. Thank goodness I found him. My baby has congestive heart failure and does not tolerate stress. Thank you Terrance

Went to buy aquarium goods. The door was locked, no signs to explain why. Called the number, no answer. After we shopped and waited we tried again. The door still locked, nothing explaining why it wasnt open. Door said it was within business hours. Man came as we were leaving, went inside, we tried again the door and calling. No success!

He is the best when comes to grooming and loving to your pets I know the first time I took my dog Dallas he was nervous and he just sit there and talk to him and petted him until he was comfortable and then he took him back to groom him and he didnt over drying so he wouldnt get too hot because hes a husky So He does care and his prices are very reasonable I wont take Dallas anywhere else to be groomed and he does deserve more than five stars but they only allow you to get 5 stars if I could give him or I would.

Very helpful and informative staff members who really seem to care about their fish. Store is a little unorganized but has a wide variety of things that you cant get anywhere else.

Great place very helpful generally cares for customers concerns would definitely recommend for pet needs

My husband and I love this place!!! Always get great service and he knows what he his talking about. Also the tanks are awesome to look at. One day we will be going there for our own coral tank. One day

Made an online order almost two weeks ago. Have heard nothing except that payment was received. Tried to phone and was sent to mailbox which was full. Could not leave message. Have sent two emails with no response whatsoever.

Owner/groomer is very nice.

My morkie is very pleased. He is handsome in his beautiful hair cut and had no anxiety when I picked him up.I highly recommend this location for your furbabys grooming needs. Im so happy I chose them. Thanks so much for excellent customer service and professionalism.

Terrance is a wonderful business man w a goal of pleasing his clientele. Always a smile and excellent service. And the grooming is top notch! I would recommend this place to anyone!

My pet came out looking like she had been trimmed with a weed eater. I cannot say she was been mistreated there, but when she saw where we were taking her, she attempted to hide in the car. When we picked her up she was really trembling. Again no accusations were there is no knowledge, but I dont think she will go back.

This is basically a closet with dirty fish tanks in it. I felt so bad for these fish. When you walk in, it almost feels like theirs 7 different ideas all trying to play out at the same time and none of them are coming out as planned...the aquariums arent kept up because they custom build tanks in the back. They cant build you a tank that quick because theyre supposedly ordering fish, but they cant order fish because theyre trying to maintain their fish in stock...speaking of in stock fish, they only get them in once a month and idk if Id even want to buy fish from them...I dont even know how well I trust their whole system because their display tank has 5-6 huge tiger and albino oscars in a 55 gallon this tank so filthy you basically have to put your nose against the glass to see any of them. They also had this pretty impressively sized common pleco in there and the Oscars (being territory and aggressive) pick on him all the time... Someone who runs an aquarium store should know far better than that, and if you dont, I question all your methods.

Terrence is the best groomer in Texarkana! I have since moved out of state. I wish we could have brought him with us. He was the best thing that ever happened to my dog, Lexi. She was groomed beautifully and was never nervous or anxious when I picked her up. He has a small shop, its quiet and he gets them in and out. No leaving your pet all day. I would recommend him to anyone. I think he may be a dog whisperer. lol

Always very knowledgable about items his store sells or he orders for customer.

We love our Chinchilla!

I ordered bird medicine online, never got an email about a tracking number or when my order was being shipped. I sent 3 emails in a span of 10 days, still no responses or calls. The money was already received and the transaction was completed and out of my account so I kept thinking it was coming soon. Finally after calling and being hung up on, they told me that the product was discontinued. I found it incredibly rude that not once did they let me know this and its been over 10 days since I ordered and got zero communication from them, they had no problem taking my money, but had a problem answering any of my reaching out attempts. Never will order online from here again.

My Bella smelled clean for a month when she left there.. way better than pet smart

Very nice staff. Just wish more advertiseme t. Found it by sheer chance.

Terrance is an animal lover and does an excellent job of grooming my Aussie girl .

Very good service be a good pet store I highly recommend it...

Didnt even know this place exsisted. My son from Dallas found it online

Terrance does a very nice job of grooming

Excellent service!

Must Visit ! The service is Great!

A good place to go for grooming, freshwater and saltwater fish.

Gum for my granf lids

Very limited selection

Great

Knowledgeable, kind, good deals

Best fish store in town

Very informative and top notch selection