An extremely knowledgable and friendly staff. When I walked in there I was greeted by pretty much everyone in there, even staff with customers, I could hear the staff teaching and explaining to customers about products in effective and pleasant manners. I also saw the staff go to great lengths to go and track down parts and other items that customers couldn’t find other places. One staff member had a guy come in specifically to see him to help him customize a rifle with parts. The staff member put all the items on the rifle and explained everything. When it was done the customer told him he’d be coming back again to see the staff member. From their exchange I could tell this gentleman comes in often to see that particular staff member. That’s some great customer service. Everyone other shop is cleared out of inventory, but these guys work hard to keep the cases filled with firearms, ammo, and accessories. The store also doesn’t price gouge which is great to see. Some other places treat you like you’re an inconvenience and I never saw that or felt that. And if they don’t have what you’re looking for they have no problem trying to order you the item or help you however they can. Even suggesting other places to purchase the item. Talk about customer service. Definitely would recommend. 5 out 5 Stars. My new gun shop.

The guys here are the absolute greatest! Patient, unparalleled professionalism, and down to earth. The communication via email is excellent, they get back to you within 1 business day even though I know they’re crazy busy. Last time I was in, a new gun owner (like so many others) was there at the same time, asking newbie type questions (we’ve all been there, right?) and the guy helping him extremely patient and took the time to answer his questions and provide adequate education. I picked up my transfer without a hitch. Was even able to snag some ammo they had in stock. Great service, best guys. Highly recommended.

The atmosphere here was inviting and relaxing to say the least, these folks stepped right up to make sure my questions were answered in their entirety. Prices are certainly competitive and their inventory was very impressive. Had a great afternoon, tons of eye candy to sade the largest gun appetite.

Always treated well and with respect. The only place I have ever bought home protection from. Very Nice place and professional. Very Quick, back ground checks, Great selection of Merchandise. Thank you staff, I would recommend this Place. Great Place!!!

Staff is always friendly and knowledgeable about most firearms aside from the occasional odd piece. Was helped by a employee named Dan who held the firearm I wanted in advance for me for an expedient checkout. Good selection even during the panic buy. Strongly recommend a visit to those who havent been.

Had 2 FFL transfers here within the past month. All the staff have been great, genuine in-person and prompt via e-mail. Will be back in the future. Thanks gentleman.

Great customer service and knowledge! I’ve really appreciated how they have cooperated with me while I’m working overseas and there’s not a lot of stores that will work with a schedule like mine. Anytime I’m in AZ I will def be stopping through Arizona Firearms for more of their 5 star service! Thank you guys!

Staff is very service oriented. They want to help you. It is much appreciated. From the staff that helped me to observing other transactions, all good/great. I recommend this shop.

Had a great time with the guys and gals at Arizona Firearms! Was nice to find you all since we can not do gunshows for the time being. Staff and selections is a grade above all the rest ! Thanks guys for hanging in there!

This was the first gun store I visited when I first moved to Arizona. Since then I’ve visited other shops around the Phoenix area and non compare to Arizona Firearms Tempe location. The staff there is very friendly and are always helpful with any questions you may have. You are able to browse their wide selection of firearms without being hassled or pressured at all. My girlfriend who has just gotten into guns has gone there and loves this location as well over others we have visited. She is very new and never feels looked down upon when asking questions about a particular firearm. They are eager to share knowledge. Sometimes we like to visit just to talk to the staff, Dave especially. I recommend coming here for all your gun needs. Great people great selection and great prices.

Great service, also great pricing on the gun accessories. Thank you nate for your help with the items I was searching for. Need to go back again for more stuff too.

This place is awesome! For a first time gun buyer and prior knowledge with firearms, i have to say my experience here is a great one. The staff is knowledgeable and great with answering questions. Look forward to buying from here again soon...

PJ was amazing !!!! we went to buy 9mm & 380 bullets and he was so helpful I recommend everyone to come here they have great deals !!!

I went through this shop to have my gun shipped to me from another state. Bad experience. First, it took them A MONTH to respond to the other shop. Seriously??? Second, when i went to pick it up, the young man helping me clearly didn’t know what the $@$! he was doing. What should’ve been a quick pick up took me well over an hour (and I’m not counting the time waiting in line due to Covid requirements). He didn’t even know where to find the gun, asked me multiple times for the same info I’d already provided, etc. The lady at the door was nice, but otherwise it was a terrible experience. I won’t be going back.

(Was not asked to write this review) Even with all the current events going on, Arizona Firearms maintains a well oiled machine that is their shop. Stood in line about 45 mins, well directed by the nice and informative blonde lady, very friend and very helpful. I was assisted by Dan, and couldnt have had a better experience. Overall great experience. Cements why I always choose this store for my firearm needs, and will def. Be returning. (Visited on 4/20/2020)

Great store, great selection and prices to match. Love the atmosphere and the people who work there. Always a pleasure to visit this shop

Intimidating your customers is not a very good look. Get it together.

I want to thank Dave the cop for the great service he showed me on a busy Saturday. Dave asked me what I was looking for and provided friendly fast service . Sharing some knowledge with me and helping me secure my new rifle that I been looking for ! Really great shop and will be back for more !

I was amazed by the professionalism and helpfulness of the staff. I definitely recommend this place and will be coming back. Keep up the great work!

I was on a trip visiting family and wanted to purchase 3 boxes of pistol ammo to shoot while I was here and was turned down because I had a CADL. The person ringing me up was sympathetic but boss man said no. I asked if it was state law or store policy and he told me he had a problem with Californians buying ammo and taking it home. I’m giving this review 2 stars instead of 1 because at least they weren’t rude or lie about it.I wasn’t looking to do anything illegal but my purchase was denied out of anti Californian sentiment, not a good look for a business that should support second amendment freedoms whenever possible.

My go-to place to buy firearms knowledgeable friendly staff great place to shop

Consider looking elsewhere for your guns and ammo needs. Arizona fireams will leave you disappointed for walking in the door. Extremely overpriced ammo and poor selection of weapons and gear.

Great people, great service!

I went in to purchase a gun and the customer service was horrible they were immediately judgemental the second I was seenn, then I filled out the paperwork to get my background and everything still giving them a chance, then I was told its a 3day wait but I needed to come back in 4days I asked why they all had NO answer for my questions. When the 4th day comes I get there no change in attitude from anyone working. I proceeded to where the gun was located and it was sold.I asked whats up they explained we dont hold anything overall this was a first time at this location and my last I would not recommend them to anyone I do recommend that you see this store and honestly keep on driving.

Great experience. Thanks for everything. Purchased a Gun and holster.

Great prices compared to other places.also great customer service

AzFirearms staff is very knowledgeable and customer service is friendly and helpful.Thank you Arizona Firearms!!

Bought half dozen pistols here over the last 15 years. Great non salesy, insightful, & expedient service. Awesome selection and variety. Sweet revolver section. Great prices. I been in about 30 shops across the valley & it is my favorite.

Terrible. Since they are an FFL I decided to order my firearm online and have it delivered here. It was unorganized, sarcastic and unprofessional. I advise to look elsewhere.

WARNINGThis place is a total ripoffI bought a Smith & Wesson m&p 9 mm and the guy who did the paper work told me you can return it within 60 days full refund.i wanted the one with trigger safety not a thumb safety he said we dont have it but if u want get other item we will refund full amount and when i looked for the one with only the trigger safety 45cal was 570$ or they can refund a 300$ of 400$ . Pretty much they force u to buy a different firearm and pay extra money to not loose half of what u paid. Yall are a ripoff and i will tell all my friends about this place.money is nothing to me but the fact taking advantage of people

Be advised, NON of the employees here wears a mask and they let people in without one too. Really unsafe here, got in and out the same way I came in.

I always like to support my local gun store but its a little difficult when you wait 25 minutes without any service.. Gotta keep better tabs on who is waiting.

The “great customer service” disappears VERY quickly when you’re doing the paperwork. I would absolutely NOT recommend this shop to any first time gun buyer. They make you extremely nervous when filling out the paperwork, they do a very poor job explaining the process to you and and will get very angry with you if you don’t know something that is common knowledge to a regular gun owner. Overall poor, rude, and hostile experience, walked away from a sale due to this and will be taking by business elsewhere!

Extremely pleased with Arizona Firearms altogether. I found the staff to be courteous and knowledgeable throughout my experience and will be happily using them as my go-to store from here on.

I really loved the place very good staff bought my first firearm from here i was in and out with in 25 mins, fast back round check and if have everything you need with your current address your good to go, Thank you AZ Firearms.

Super friendly and helpful staff!!

Bought my first gun with them. Hardly used Glock 19 4th gen, with little range time. Great experience!

I was a frequent shopper at AZ firearms, was not thrilled with the shop but there was some ok deals here and there. I will no longer be going to the shop due to the fact that 4 of their employees were unable to explain to me some ATF law that prohibits the sale of under-folder rifles to gun owners between 18-20 where as other guns stores are legally able to sell them to people of the age. I was very dissatisfied with their lack of knowledge and help and will no longer be returning to do business there.

Recently moved from commifornia out to Arizona and the gentleman at Arizona firearms have given me the best service I could ask for. I’ve purchased 2 rifles from them so far with many more to come. They are extremely knowledgeable and have extremely competitive pricing. I now visit the store every week to see what cool new firearms they have in stock!

Hopped around town looking for a certain product. I called in asking what AZF had it priced at, and it was actually less than what Bass Pro had it up for. Cody helped over the phone, and assisted me while in-store. He was extremely polite, very knowledgeable and helped me key in on the right product for me. Very good experience.

This location is very rude and disrespectful will not be going back was immediately judgmental the worst service Ive encountered in Arizona period

Great service!! Bought my first gun from them from gunbroker. Their service was helpful and very prompt. I left messages and received prompt call backs.

They are always so nice and well priced! Ive gone in a couple times with my husband and they also dont treat me like just his wife but ask if I need help or want to look at anything, which is nice compared to other gun shops we have gone to. Definitely recommend.

I drop by due to a friend telling me about the place. Its has so much in side. All the coolest guns. If you looking for a gun check them out

Great selection, friendly staff, all around great gun shop.

Pauline was very pleasant, patient, and helpful. Such a sweetheart!

Horrible customer service called to ask for ammo and got hung up on.

Great service. This was the first time I had gone to the store. I was looking for some magazines. Cody helped me find what I was looking for. Fast,friendly, service I was in and out with my purchase.....Thank you sir.....

Good people but definitely over priced.

This place is awesome! There was an issue with the rifle I had purchased on their site(Not in stock). I got a call from the owner and they sorted everything out for me and took great care of me. Ryan is the man. Ill definitely be coming back here for all my gun purchases.

Thanks for the assistance. My brother had a great first time buyer experience.

Great biznness, they are very helpful wether ur buying selling or trading I recommend this place to all my friends, ask for David or Patti great ppl!!

Hands down the best prices in the valley. I use to shop hop on my day off and eventually figured out that they had more guns and better prices than anywhere else. Now I just go straight there. Also an excellent and professional staff.

The best customer service, they spent a lot of time with me.Very informative and helpful.When I asked the difference between two rifles, there was no eye rolling, no sideways glances, just honest guys helping me decide.When I finally made my choice, I was thanked !!Let me say to you, Thank You, PJ and his staff are amazing.Dave L.

I purchased a rifle online and had it shipped here. The staff were very knowledgeable and were happy to help me with some accessories including mounting a few sights up so that I could get a feel for them. The costs on the mag and sight I bought were competitive with online stores.

My favorite spot for collectible firearms!

Hands down best place best price, looking at the other reviews it’s like people expect others to hold their hands, I don’t need that, I don’t need smiles, I need results and great pricing, you get that here, if your looking for a hug or a cry closer go elsewhere, if your looking for selection, great prices and knowledge then there’s no better place, Tempe or Gilbert shops are 5 star

Very friendly staff, very helpful love it!

I purchased a used rifle from Arizona Firearms on Gunbroker. Unfortunately, when it arrived, I noticed it had some not-so-obvious, but substantive damage. The barrel was bent and the trigger guard was cracked in a place that you wouldn’t easily spot in a quick examination of the gun.I contacted them and showed them some pictures, asking if they’d issue a refund. They were very understanding and apologetic for the oversight. They immediately offered to make it right by either covering the cost of repairs or issuing a full refund.While it’s unfortunate that the gun didn’t work out, I was blown away by the integrity they showed during the whole process. Would not hesitate to do business with them again.

Great selection. Very friendly knowledgeable staff. Amazing prices. This is the only gun shop in the valley that I shop at.

There guys are just the best!

Fantastic experience. Ordered an M&P 45 online, was immediately emailed by an employee letting me know of a timeline to pick up. Was called two days before expected saying it was ready, went to pick it up and was in and out in 10 minutes. Great customer service, good selection, and cool people. Will definitely have my business again.

Just bought a used Walther PPS, at the Tempe location they were very helpful and professional the whole purchase was very easy and effortless. Will definitely go back..Thanks for the great experience on my first gun purchase!

One of the best gun shops in the valley! Always friendly and helpful. Has some of the best prices hands down and didnt screw people during the boom. Love the price on police trade ins. Customer for life!

Thoroughly impressed with this shop. The staff was very helpful and helped me greatly... I traded in three guns and got a new one, and I was given a very fair deal considering I looked up what the guns sell outright. Highly recommended!Also of note... there were some LGBT couples shopping in the store, and the staff helped them out without any hesitation or discrimination. Props on them, and good for people wanting to have something to defend themselves with! I would definitely shop here again!

Had a great first time purchase at Arizona Firearms in Tempe. Mike helped me out with several items. Staff work very well together even though the store was full of customers. Great on hand selections. Online availability too! Met the owner too. Nice guy! Thanks again to Mike for helping me from start to finish.

Really awesome place to buy a new/used firearms. The staff are extremely helpful and friendly, they gave me a good affordable price i couldnt neglect. i am a very satisfied customer and will keep on shopping at that location even though its over an hour away from me. I highly recommend Arizona Firearms they have great prices and a very expanded variety of rifles, handguns and equipment . I rate this place four stars do to its size.

I purchased my first, and all, of many firearms here. The staff is amazing in so many ways! I have sold them here also. Always a pleasure.

If I could give this store a zero I would, we walked in looking to find a holster for our 2 hand guns. After working with an employee we were approached by Matthew, who stated you cant be here smelling like weed, it is a federal law. Of the 5 customers in the building, 3 Hispanic, 1 black man, and 1 white woman. For the record it was not us smelling so strongly, but did he tell anyone else this? No the individual smelling so strongly was allowed to stay in the building. The black man was profiled and told leave the store or they will call the cops. Upon leaving we went to the next store and watched to see if the actual culprit was asked to leave. After 5 minutes they still had not left.

Always super friendly and helpful and outstanding customer service!

I gotta tell you I was really disappointed visiting here last time.Shop owner talked over me multiple times, clearly tried pull one over on me with the scope of my fathers rifles. All customers deserve the same level of respect. Sadly I wont bring any of my other rifles here. Very disappointed after a great experience the first time.

Generally rude jumped on when you walk in then no one wants to help you. Call and try to ask a question this is far too much effort for some idiot there who does not realize people who call are your business. Too many choices to deal with idiots.

Great place the best thing About this place is the service and staff great people and well knowledgePs best prices in town for all your needs

I came into town a few days ago and went to several gun shops. When I got to this place to say that I was in Hog Heaven would be a massive understatement. The folks there were very friendly and helpful with an out of stater. Their selection was varied and priced to sell. I would most highly recommended doing business with this outfit. I will be coming back asap.

Friendly and knowledgeable staff. Relatively small business but carry a nice array of firearms and accessories. The structure is easy to miss so slow down and keep an eye out.

Visiting from Australia, definitely not all about the sales, happy to chat and talk about the store, AND gave us great travel tips! All the best guys, thank you for being there!

Greeted when I came in, and was helped immediately. I knew what I wanted and it wasnt in stock, so they did some digging around and got my gun the very next day for me. I appreciate the hospitality and going the extra mile. Transaction was smooth and I plan on coming back.

Took a cz550 bolt action rifle chambered for 9.3 X 62 round ... to sell. Got exactly what I was asking for. No hassle very short wait . And great prices on ammo to boot! If your looking to buy or sale I highly recommend this place. Thank you to the employees for their kindness, promptness and professionalism.

Amazing deals on new and used guns. I will definitely be going back for my next firearm.

Ive been here a couple of times to look around. The staff is extremely knowledgeable and was quick to answer any questions. I have never owned a firearm before and I was completely knew to them. It was a little intimidating since there is a lot to choose from but the staff here was happy to assist me and give me their advice. I ended up buying a firearm from here and the process was simple and fast. I am extremely happy with my purchase and how they handled their business. If you are looking to purchase a firearm have a look here before you visit a big chain store.

I frequent this gun store very often and Im always pleased with the service and pricing at Arizona Firearms. PJ runs a great business and hires excellent staff. The Gilbert location is awesome too, always giving me good $ on my trades and very fair prices on any guns I purchase. Highly recommend

I have bought many firearms from this establishment and have traded in quite a few too. The crew here are knowledge, courteous, and very friendly. Almost treat you like family.

Sadly I had already bought 2 firearms the day before I found this place but they have great deals and the staff is very friendly and know their stuff. I will definitely be back in the future.

Excellent customer service & very helpful staff. They waited patiently for me to make my first purchase & gave me great advice in regards to what kind of handgun fit me best.

Great choice of firearms, easy place to access, pretty organized and on top of all of that, the owner and the staff are really great people.They answered questions that I had and talk to me like one firearms enthusiast to another instead of attempting to talk down to me like some other firearms shops do.

The personnel there is really friendly and knowledgeable. Even tough I never bought anything from them, just FFL transfers, they never tried to sell me something I didnt want. Probably the only store in the Valley that wont grab you immediately to sell you stuff. You can look as much as you want and make a decision. Also, they are as smooth as butter. Transaction with them is a breeze.

Great service and Fred is awesome made me feel at home thank you for the awesome experience. Ill be back!

Great inventory, but are really busy sometimes there. Customer service wasnt the best unless you talk to JP the owner or Pops.If you want a new gun always ask what the gun comes with... they sometimes swap the mags out or take the new ones and replace them with used ones. Also more than once I was told an item was brand new and it had obvious signs it had been fired before... also holster wear and nicks and dings etc.Make sure you know what your looking for, dont let them push a sale on you. On occasion they will BS you facts just to sell the gun.Other than that they have a huge selection and decent prices and I still do transfers with them.

Awesome!!! I would recommend this place for purchasing your next firearm. They are very friendly besides that was very impressed with their prices. I bought a handgun and a assault rifle. Owner was nice enough to give me a deal on the FN Scar definitely will be back for ammo etc.. give them your business.

I was a first time gun buyer in a very busy time in gun buying. The staff was very helpful and the guy behind the counter was awesome. Told me everything about the type of gun I wanted to buy, showed me positive and negatives about every pistol very knowledgeable. I would recommend this place to anyone.

This place is great always great prices and stuff is super knowledge no complaints keep up the great work and service It’s hard to go home empty handed

I had a .45 that I wanted to trade for a .357. The guys gave me a fair price and the .357 was sweet. In and out in 45 min. They did all of the paperwork for proper ATF compliance.I will be back in the future for any further firearm purchases.

Best shop in AZ!! Great selection & prices. Staff is amazing. I recommend them to everyone I know.

I probably purchased more than 20 guns from them over the years and theyre always willing to work out a deal always eager to help out. In my opinion this is the best place in the valley to buy guns parts accessories and ammo.

Love this place! Came in and bought my new Bretta 92 A1 and left a very happy man. I got great service from every one and they did not try to sell me anything. Simply asked what I was looking for and helpped me find the gun I wanted. Very nice people, great prices and great shop. Would recommend them to anyone!

Went into there hoping to find good deals on 7.62×39mm because sportsmans didnt have any. Only sold tula for 32 cents a round in 20 boxes of course. Only pulled the trigger because I was shooting the next day and was desperate. Never again will I go in here to find ammo.

I have been doing business with arizona firearms for two years. I always find what I am looking for and if I cannot find in store they can order exactly what I want from their online store. The staff is friendly and I always feel safe bringing my family and friends into this business. They beat many many gun stores like bass pro and cabelas in weapon, accessories and ammo prices. I Definitely recommend going to this shop.

Bought a couple firearm and other stuff from here. Most of the people work here are friendly and awesome. Ruined by couple idiots that trash talks before you even walk out the door.Its better to take your business else where unless you want to risk dealing with idiots.

Ive purchased a couple firearms from this place and have had a great experience every time. Friendly knowledgeable staff and fair prices.

Bought from here before. Used gun was damaged and the threads for the barrel extension stripped and it would come off when shooting.Obviously dont make sure what they sell used is in proper working condition.Otherwise most guys and gals in there are willing to help with but some acting like they already know everything.Great pricing otherwise only if you know what you are looking at.Continue: Well when you are a regular customer for over 8 years and get treated the way I did today NEVER will go back again.All around rude behavior from each employee at counter all five of them.Im not going to let someone try to rip me off. Lowballer offers on buying your used firearm.