My hubby and I just recently stayed at the Laurel Crest Resort in Pigeon Forge TN and were quite impressed with how easy the check in/check out process was and how professional the entire staff was! They are also taking many precautions for COVID which made us feel safe. I would definitely stay there again and hope to soon! The inside of our room was newly updated and had a cute and cozy feel! A HUGE thank you to Wendy Jansen for helping us find such a wonderful Place to stay on our vacation. I definitely recommend reserving your vacations through her!