I go to this store often, and usually have a very pleasant experience. Unfortunately tonight that was NOT the case. The manager outside was NOT helpful. Or the man at the checkout counter. He was rude and off putting. The man outside asked us if we knew the EXACT item we were coming to purchase, we told him we knew kinda what we wanted but wanted to see some options. He then told my girlfriend and I not to come in if we were going to “browse the store”. We needed to be “quick” and “in and out” because it’s “Monday night and they’re busy”. I understand the seriousness of Covid-19 but he pretty much told us not to go in. Why would you tell people not to shop at your store? We went in after he said this, and he reminded us again to be “in and out”. The regular employees shouldn’t be making up for the lack of management skills, but that’s what happened in this case. Never had previous issues until tonight. His comments made me feel like I shouldn’t shop there in the first place. 0 Stars for management. 5 stars for the on floor workers.

Experience was okay in the beginning until I had one particular employee bug me over my mask. I left my real mask at home accidentally so I had to use another one and it didn’t fit my face correctly because it was too big. I told her this repeatedly but she still kept saying something to me. I was told I couldn’t touch anything without their help which is unrealistic because I don’t even know if they have corona. Store is overrated, and over priced. Customer service is horrendous, following me in the store peeping under shelves to see if I’m touching anything or if my mask is coming down. I would not recommend them to anyone.

Very positive experience! By far the best COVID precautions I’ve seen, this was the safest I’ve felt shopping. Plus I got some fabulous recommendations and walked away with some fun new items. Everyone we interacted with was friendly and helpful, thanks for taking the safety of your employees and clients seriously!

Great place! Very friendly staff, clean and awesome selection of toys....I love shopping at the Todd!!

I love going here! I have been going here for a few years. Everyone is always so nice. They always are kind and try to help me make informed decisions on toys. Even with Covid, they are doing what they can. Some people have said its embarrassing for someone to follow you around, but the employees are just trying to do their best. I think people forget that NO ONE has ever dealt with this. While some precautions are a little over board, I do like having someone who is handling things for me rather than touching something without knowing how many people have touched it before me.

Rude rude rude employee named Daniel. Didn’t greet me when I came to his register or acknowledge me when I payed. Said goodbye to the couple behind me, who weren’t even at his register. You have to be a next level of disrespectful to a customer who spends almost 100$ at your establishment. Will never recommend my friends to this place as I see people of my kind aren’t welcome! Everyone else was so helpful, Daniel on the other hand needs to be let go expeditiously

I don’t understand these negative reviews about how The Todd is handle Covid-19. It is probably the safest attire in Tampa. Frankly, you should be moreGlad for it.I brought some friends in to buy things and everyone was so helpful. We accidentally forgot not to touch but they politely reminded us and we’re fine the rest of the trip.

Horrible place. they watch you like a hawk. I took my money to cirillas they had better customer services.

Usually my experience at the Todd is always fun and informative. We haven’t been since early this year but the employee at the door insisted my fiancé had been there earlier and that we were only here to ogle not buy anything. This was presumed in a really unprofessional manner that was kind of hurtful as people who at our past visit have always made medium-large purchases. I understand the stress of COVID makes it harder for businesses right now but this could have been handled less rudely.

Neat and organized, great selection of everything, love their lingerie. Big store. Highly recommend

I understand they require face masks, but went yesterday and the girl at the front door was extremely rude, bossing us and the couple around in front of us around like a child. Then tells us that we are allowed in but an employee will be walking around with us and we are not allowed to touch anything! What a joke! All other stores are open with nothing like this required. How does having an employee lurking within 6 ft of me keep everyone safer? We left and bought our stuff online for half the price!

They are going crazy with the covid precautions here.. it was ridiculous.. someone has to follow you around the store and they watch what you do. He kept asking what I was looking for and they wouldnt let me browse.. its embarrassing for some people to tell complete strangers what they want to buy at a store like this.. I dont want everyone around me to know what personal things i want to buy. So embarrassing. I like being able to pick up and look closely at the products before I buy.. I felt really rushed and embarrassed with the employees watching me. Very unprofessional.. it seems like a great store but the way they are running things are completely ridiculous. I will not be returning until they stop doing things this way.

There is such thing as being cautious about covid and then there is being completely ridiculous. You get a whole speech before you go in the store, ok fine. But once you’re in there, they are so rude and treat you like a child. You are not allowed to touch anything, even when I knew I wanted to purchase something when I went to grab it the young girl tells me not to touch anything, to wait for her. Once she came and I tell her I wanted the item she was trying to escort me through the rest of the store to finish my shopping. Also what I purchased is too large after the girl insisted it runs small and would fit. Impossible to gauge how something will fit when you can’t even touch it and by the time you are able to touch it, you are escorted to the register. What a waste of time and money.

Best place ever. I enjoy the smells.

Very rude employees. Picked up a shoe box to make sure it was the correct shoe that was displayed on the outside of the box, and was treated as if I was going to run out of the store with it. I was there by myself not making any disturbance. Definitely wouldn’t recommend much friendly more helpful places around town that deserve my business.

Its a very nice store. Everything for a single person or a couple. Atomsphere is very pleasant. All the associates r very pleasant.

Extremely uncomfortable, they have someone walk around with you and youre not allowed to touch anything. Maybe they should provide gloves instead of someone walking around invading privacy with a rude attitude in such an intimate setting. Will not return. Ever.

Bought something and its already broken. Didnt really get to enjoy it.

We pulled up at 1130pm and wasn’t allowed in because they said they closed at midnight. That’s a whole 30 mins. Disappointed because we came far just to shop there.

Got what you need for married couples to spice up and for all you freaks.

Always great service and tons of product. one product got scanned twice on accident and they immediately caught it, apologized, gave my money back and gave me a 20% off for the inconvenience.

Spent $70 on something that’s actually $40 everything is over priced I suggest you just don’t goIt’s also very embarrassing having somebody follow you around the store for personal items constantly asking you want you want and saying “you better know what you want because you can only be in the store for 10 minutes at a time”...not welcoming at all I felt very uncomfortable being followed do not shop here unless you want to be absolutely disappointed

Great people and excellent selection

Super amazing staff, thank you girl who had the bunny ears on today, you turned something that I was super nervous about into a great experience answering all my questions and giving a me great suggestion that I ended up getting!

Drove over an hour to get there and was denied entry because I hay newborn baby. I understand no children but a baby in a mothers arms, ridiculous.

I came here because my friends and I were shopping for Halloween and I needed a corset. We stopped at Wawa to eat beforehand and I still had my cream milkshake. It was in a clearly marked Wawa cup, yet they made me throw it away before I could come inside. I can understand if they are worried about alcohol in the store, but it was harmless drink. I have carried drinks into much more nicer and expensive stores without a problem because other stores do not treat me like a child who cannot properly hold a drink. I wish I could say the same about this ADULT store. Oh well, no business from me.

Have been happy with this place in the past, but for the prices you would think they would stand behind their products. I had an issue with an item that wasnt working properly less than an hour after bringing it home. While i know they tested it before it left the store, the issue only started after close to a full charge. After explaining to the store, they pushed me to call later when another associate was in and acted like it would be an exception to be able to do so. Now I am trying to seek the warranty service, but again, after years of spending money in this store, I am extremely irritated that I spent $60, got nothing and now hopefully dont have to spend a lot to ship this thing back and forth for warranty, if they replace at all. I thought purchasing from a store would give some sort of coverage for immediate issues and guess I was wrong. Moving forward, I see no advantage to purchasing here.

Ive been to plenty of sex shops.. This one is different! Very warm and welcoming female staff.. I went in to get a little something to surprise my girlfriend with and was greeted with a warm welcome. The place was bright and clean! After about five minutes one of the mangers came over and assisted.. Being in sales I was very impressed. I had intentions of getting something quick and cheap however I bought several items and spent more Than I had planned. She took the time to go over the different products and advised me in the right direction. Ive been back several times! No creepy guy behind a counter with a dim lit dusty inventory in this place!

They are ok as far as options however I did not find what I was looking for and everything in the store is over priced the girl that checked me out was very rude I changed my mind mid way through a purchase transaction and she said I waited to long to pull the credit card out of the card reader it was in there for all of 1 min I took the product anyway because it could not be returned I’ve never payed 27$ for lube in my life I personally will never go back there

I just want to say that Lindsey made my experience equal to no other. She assisted myself and a colleague with premiere customer service that was unparalleled. Thank you so much.

The lady with short blonde hair behind the lube counter was very very very helpful. So friendly and considerate, made me feel less uncomfortable.

Love, Love, Love this store great selection from lingerie, to toys. The staff are extremely helpful, and knowledgeable, they make you feel comfortable and welcomed not like other stores I have been to. The parking lot is well lit and The Todd is the Historical couples store in Tampa. If it were up to me ditch all the rest and come here because if they dont have it, LITERALLY no one will.

Went for the first time with my boyfriend. The associates were welcoming and very helpful. They made us feel comfortable and not awkward at all. We didnt feel like we were being judged. They have a great selection, installed batteries free of charge and assured us that our purchase worked properly before leaving! I am very please with my experience here and even more please with my purchase! We will definitely be going back again asap!

The woman with the short blonde hair made my experience 5 stars! Wonderful and knowledgeable about products and open about her opinions on products which I love! If she’s not a manager she definitely should be! I don’t remember her name but she definitely will have be driving back here from Lakeland again!

Alot of different things but the prices are absurd. I saw a pack of Trojan bareskin condoms for 20 freaking dollars when the same pack is 6 or 7 bucks at Publix. RIDICULOUS.

This store is great! Great people working there, make me and my wife feel real comfortable! They have a huge selection. The parking lot is well lit and not creepy feeling. We will defiantly be coming back.

Very helpful make you feel comfortable

Awesome store with an awesome staff, also one of the brightest lit store in Tampa.The staff members are very knowledgeable about all of the products, if you have questions about anything they will be more than happy to answer them.Their selection is one of the best I have ever seen, you could spend hours just looking at all the products. They also a lube and lotion testing area, you can feel different types and taste they different flavors of lubes and lotions, because getting a horrible flavor just sucks.

One of the best speciality stores. I have gone here many times. They have great staff and are super helpful. Great for couples and friends. I recommend visiting this store for all of your needs.

Great store with a huge selection and very knowledgeable and amiable employees. Clean, bright, and well-regulated environment makes for an extremely satisfying shopping experience. Free batteries, helpful employees, product viewing, and lube tasting/feeling bar ensures that you will leave with a product that suits your individual needs and desires. Highly recommend to anyone in the bay area searching for a well-stocked, female-friendly, and all over fabulous store to purchase your intimates at. Whether youre a novice looking to branch out or a well-seasoned conquistador of sexual experiences, The Todd has the largest selection in Tampa and possesses all the equipment necessary to pique the interest of any individual.

Love this place! The employees they have working there are all knowledgeable, professional and extremely polite. This store has everything from toys to clothes and even fun novelties. Im never disappointed when I leave this place and I will continue to be a frequent shopper here.

Had one of the best shopping experiences of any adult store I have ever been in. All of the employees are very knowledgeable about all of the product and were eager to show me product demonstrations. The employee that helped me purchase my products was very professional and personable. I will definitely be shopping here again and recommending to all my friends and family. Love The Todd!!

Went for the first time and OMG this place is amazing. Ive been to several other stores but none beats this one. Staff is very friendly, very helpful and they make you feel so comfortable. This store is huge and im sure you can find all your needs in here. I asked the staff for a specific pill i was looking for and she went above and beyond showing me, and explained to me which would e best. Definitely will return here if im in the area.

Great atmosphere, the employees are very friendly and helpful for the most part. The cashier who rang me out, Rodney, did put a damper on my visit. He was extremely condescending and rude towards my friend and I. Im not sure if he was just having an off day but he had the worst attitude. Not sure Ill be shopping here again, can just purchase online instead of dealing with jerk employees.

This store is really great . Very nice people and the atmosphere is very welcoming. dont feel scared to go in because they wont make you feel uncomfortable at all with anything and will even install batteries into your products before you leave and let you are any item out of the box whether you purchase it or not.

This store is fun to visit and its like a historical landmark its been here so long, so I go in occasionally. The staff has always been friendly and helpful.They have a good selection of most things. I will buy small stuff like lube or I will buy floggers and paddles here because I like to feel floggers and paddles before buying. Plus, I want to support a local busimess who has been here a long time. However, I will never get any toys or other large goods here. They are EXTREMELY overpriced!!! I understand a brick and mortar store is going to cost more than online goods, and Im willing to spend a little more to support a local business, but come on. If I got the strap on rig and dildo I own at this store rather than Amazon..I would have spent around $150 dollars for the exact same brand and items..price on Amazon for both peices combined? Just under $50 dollars and free shipping. That markup is just too rich for my blood. Make your prices a little more down to Earth and I might actually shop there more than I do now.

I purchased twice some tools for my wife and got broken same week.When i went back, they do not did anything to compensate me and no just that, a guy thread me.It is a very bad customer service and they sell risky tools.

Half of the staff is very helpful; the others are extremely rude. Theres a large selection but the prices are extremely high. The DVDs are all outdated. (Who buys porn on DVD anymore anyway?) Well continue using Adam & Eve

Wow! Yes, things are a bit cheaper online but the knowledge of the staff far exceeds any information that may be misleading online.

I and my boyfriend went in today and looked around.... I made a purchase or a few things including some lingerie, I understand its not meant to be kept on for long trust me but I expect better quality for the price you gonna charge me this was my first and last time purchasing lingerie and probably my last time going there.

Great customer service

In town on business and I stopped by the Todd as it was Valentines Day weekend. Wow, their reputation preceeds them. The lingerie was first class, great quality. Qualtiy comparable to Victoria Secret at much better prices. Employees are knowledgeable. I will definitly shop here the next time Im in town.

Weve bought three items from here. All broke the first time using them. Apparently the the BDSM box kits they sell are novelty only. Novelty means, in case you are not aware, its for show and not using. When I told the manager this he said there was nothing he could do about it because they didnt accept returns. I attempted to argue that that was crazy. They sold me 137 dollars worth of product that was never meant for usage. He hung up on me. I called for three more days and he never accepted my call again. This place seems good at face value, but its actually not a good place at all.

Awesome selection of merchandise! Clean and fairly classy environment. Unfortunately prices are over the top!

This place saved my night. After venturing to multiple adult stores locally, some of the other businesses were questionable. i was left with a awkward taste in my mouth.. But because Todd had a very lit establishment, figured i would try them last on my way back to the hotel. Presentable appearance inside and out. Was a very pleasant store. Helpful staff, even tested my toys to make sure they work before purchasng. Explained how to operate, charge and answered my other questions. Tis why i spent a handful of bucks here. :) super enjoyable. Everything was clearly marked, in accordance with relatable products. Huge selection of many products for different walks of life, which i approved of. Clean and tidy. Just the way i like it. Thank you for making my tampa adult adventures the best i could experience. We are not from this city but would deffinately be coming back to visit next time were in town. :)

Boyfriend bought a vibrator and i always inspect items we buy and i noticed in the cord crude near the egg. So some one used it and put it back in the package. Now they wont exchange it. We must spend money to send it back to the company. Not good business.

I see many good things i come again

This place is massive. They have many kinds of items aside from major BDSM material. The prices are high but the staff can open packages for you to get an idea of what you are purchasing.

Its a huge place with tons of selection BUT the markup on items is absurd. They open packages completely if anyone wants to see and touch before they buy, even if they dont buy it, they then tape it back up and put it back on the shelf with no subtraction in price. Someone has touched it directly.

THEY HAVE EVERYTHING!!!

Got my first tou here

Super knowledgeable and helpful staff!

Very nice and attentive employees.

Pure pleasure

One of my favorite toy stores