My husband and I put a deposit down for our kids birthday party. The day of the party we showed up to notes on the door saying they were closed due to an maintenance issue. I just wished they would have called us and told us, instead we got our 1 and 2 year old excited thinking they were having a jumping party. No one has responded to my emails for a refund which we deserve. My family just want our money back please!
Employees are friendly, no issues with other kids, son had a BLAST. His only complaint was 2 hours wasnt long enough! Will tire your kids out!
My son had his 5th birthday here yesterday. Best experience! The staff was friendly and professional. Our personal hostess, Andrea, was amazing!! The kids had so much fun with all the different activities provided. I did not have to stress about a thing! Highly recommend!! We also plan on doing a parent night out soon!
Awesome place to host a party! The party attendants have everything ready and on time, you show up and they do the rest. Just bring decorations and cake, I recommend cupcakes for easier and faster distribution. Kids have a great time jumping and playing at the different zones, then straight to the party room for pizza, pictures and presents, and of course cupcakes!!
My family loves coming to this location. My twins love the toddler time jump, and their Daycare has had a field trip here. They had a blast, everytime! The staff is very helpful and friendly. The jump rates and socks are very inexpensive, and worth every penny. I highly recommend this location to anyone. Bring you kiddos and have a bunch of fun.
Had a blast jumping here! Foam pit basket ball and large trampoline space. Staff was professional and welcoming. Would come back here
Fun place! Kids and adults had a blast. Food and drink options also available.
Staff was very friendly and helpful. Establishment was clean and safe. We had a blast. I will definitely be returning. I also received a half off promotion just by filling out survey.
Disappointed to say the least. High price for what you recieve. Everything was dirty and needed a good wipe down. I have a 7 and 4 year old and cost me $32 for an hour plus add the special socks for $7. This Sky Zone compared to the one in Birmingham, AL is just a sad excuse for a Trampoline park. I do NOT recommend it and I will not be returning.
My kiddos love this place! They have awesome deals on Groupon.
I have never been inside. I have never even heard of this place until I was out in the parking lot waiting on a friend. But it seems like an interesting place to check out and to take my daughter one day.
This is a fun place for the whole family. Its a great way to get fit while having fun. Its safe clean and engaging. The staff is friendly and helpful. I would recommend this place to enrich your child or whole family with an affordable way to have fun while getting fit. Hey and the kids can meet new friends
My family and I have visited several of these trampoline parks and I must say its expensive for the size and the amount of activity areas. Its smaller than the other ones weve visited which made it unappealing for us and the mats looked dated as not well maintained. But with it being the only one in the area... its a good way to burn some time and cash for an subpar trampoline park.
Its I great place and all, but ever since Urban Air opened, I favor that place or Sky Zone. Urban Air is literately Sky Zone, just much cooler and theres more stuff to do.
Came for my grandsons birthday part 11/23/2019. Myself and my husband ordered food, a cheeseburger and a beer for me and wings and a Sprite for him, it took four times to finally get a beer, my cheeseburger came on the plate with my husbands wings, my cheeseburger on top of wings, I do not eat wings of any kind, was offered another cheeseburger, when it came, there was no cheese on it, I told my husband to get his money back, but he was never given a receipt for our purchase, even know he used our debit card, now I am afraid to eat it, do to I am afraid, something was done to the food. My daughter spent closed to $400.00 for the party and guests, I will not come back, nor Suggest your place of business.
It was a good place to go, however my kids enjoyed Urban Air a lot better
Not happy.Due to what happened I am not sure I will be coming back to this establishment.This place DOESNT HANDLE special needs kids well at all.Or meltdowns from special needs kids either.Dont bring your kids here if they have special needs
$20 for one hour of play time, which included a pair of required non slip socks. Its a little pricey but my son loves it.
This was our first time to Sky Zone. We are from TN, and have done the trampoline park there called Jump Jam. When we checked in & bought our tickets I was disappointed that I had to pay extra for their socks. We went on a homeschool day and it said on their website that socks were included with the price. Once my teens started exploring what they had to offer, they had a BLAST!All the staff were helpful & very nice.Each activity was manned by a member of their staff, which was great for a parent who has more than one kid.Were going to be holding onto our socks,(which you can bring back with you).Overall this place is well worth checking out!
The staff is friendly and they do a good job of keeping rowdy and rambunctious kids in check. Very clean and well kept. There are a lot of rules to abide by,..which are necessary to keep kids safe and reduce accidents, but it can be overwhelming the first couple times.
Great place to wear the children out. My boys had a great time. We did the family night package which was worth it. Definitely would recommend.
Our family received awesome customer service today from Monica and Chris - we missed a summer sale that we were interested in and they happily honored the sale (three days late) and helped me pay over the phone! My kids love Sky Zone and we are excited to have summer passes now :).
This place is better for younger children 15 and under.
My gosh this place is run by children. Nobody seems to know what is going on. Dont think I will return.Update.... Management contacted me very quickly. Apologized and corrected it. I returned today and it was a completely different experience. Staff was great, pizza was great, and my family had an amazing time. I recommend highly.
Had a great time with my kids. This was my first time there. Kids running and bouncing everywhere! Lol. But it wa great seeing everybody having fun. The young lady at the concession stand was very professional and courteous. We will definitely be back soon!
Jamira was an awesome party host. She was very personable and accommodating, great personality!
Great timme for my family
Frequent visitor w few suggestions.Have a printed order form for pizza. It does not stay on the screen long enough.Have actual pizza sizes displayed for 1/4, 1/2 and fullCreate a pizza and drink combo.Have small free water cups.I know you guys make enough to offer free water cups.Otherwise, keep up good work.Staff helpful, courteous
A little pricey; but the kids enjoy it. Love that the employees interact with the kids. Overall its pretty well kept and it doesnt have an odor like the YMCA.
Jamira was VERY PHENOMENAL with the children and her care for the customers we really enjoyed her today thanks jamira
Kids love this place. It gets very crowded over the weekends. A lot of birthday parties. They even offer overnight parties where kids get locked in safely and jump bounce all night long. Look for deals and you will get some cheaper deals. They offer catering through pizza places in town.
Akira was very helpful. I have 8 kids she was pleasant and assisted them with patience. They had a blast!!! We will definitely return.
Super fun place to jump and just have a good time away from all the stresses of life! Makes me feel like a kid againCustomer service is awesome!
I just want to thank Monica and Danny they went above and beyond and did an awesome job with helping get everything sorted out and the kids had an amazing time. We will definitely be back .
I brought my grandchildren then joined in the fun. We all had a blast.
Our boys always have a Blast!! The Sky Zone Team are always so nice, and welcomes us with big smiles. Keep up.the great Teamwork guys.
I feel like this place is a little steep on price, so I only visit for birthday parties of my niece and nephew.Our last visit, we were having a birthday party for my nephew and had a downstairs party room. When we were getting set up for pizza, cake, and presents, there was a man not from our party, that had somehow managed to get his and his familys shoes and jackets into our room and on our party cart.Instead of asking one of the adulta in the party group to retrieve his items, he just kept walking in and digging through our things. That I found rude. We are still unsure on how he managed to get his items in our party room and onto the cart with our belongings.Maybe a clear Reserved sign on rooms might help? I am not sure.
Awesome trampoline park! Dodgeball, basketball, foam pit, tramps, etc. Great staff that help with any questions. Usually pretty packed, but the staff members usually try there best to keep everyone staff and the place organized. Pretty good prices. Definitely coming back sometime!
My children liked it a lot... we bought a monthly pass for $30 and used to go there every other day... saved us a lot of money as a regular ticket was around $20 per visit.
This place is super fun and I love the new course thats been added, only complaint is the pizza it was at best mediocre
No cap, this place kinda fire.
Great experience with friendly and helpful customer services reps
I never leave reviews but had to with this place. Most of the employees acted very rude more especially at the food station( fuel zone)Very dirty place to make food, don’t seem to to care at all or clean the equipment...Very disappointed with this place.Beside that, fun for the kids so if you avoid the food station you will be ok!
My boys had so much fun and everyone was so nice
I had so much fun and even though there were a lot of kids there, the staff made sure we were also able to play.
Great place to take your kids and wear them out. I take my 3 year old during the week to one of their many toddler times. She loves it
The kids had a great time! The children workout add dont know that theyre doing it because its so much fun.
The only thing that would make it better is if they sold lucky Goat or red eye coffee for parents. This is good, safe, healthy fun for kids!
Great for kids. Fun for adults moderately priced.
Good place to visit, courteous people work there, I lol be back with my kids soon
Paid for 3 family annual passes, and now no response from management about their closure for a month now.
Pretty fun for the kids, I even found myself wanting to get in a few bounces. The staff is nice too. But there were a few things that detracted from the experience. It was hard to find answers to questions we had as first timers. Stuff I couldnt find online or in the recorded message when I called. There was never an operator that picked up so I couldnt talk to a live person despite being business hours. The waiver process taking about death and every possible injury was almost a deterrent. The online instructions and policies didnt match what they practice. For example it said it was necessary to print the tickets. Its not, but it probably helps a little.They also said you must arrive 30 minutes before your scheduled time. But we signed up for Toddler Time, which starts at 9am on Saturdays. When we arrived at 8:30 they were still closed. They let us in, but we had to wait 30 mins for anyone to start the check-in process. I think the 30 minute rule makes sense if you dont go at opening. The lines can get pretty long with their check-in and waiver process.Here are the two questions I couldnt get answered without coming here:Q: Do parents have to pay for themselves to get in or is paying for their kids enough?A: Parents can get a free parent no jump pass and accompany their kids. They have to buy Sky Zone socks for $3 a pair though.Q: Whats the minimum age for a child to jump?A: If they can walk they can jump (though our 18 month old, whom we paid for, just wanted mom to hold her most of the time.
Has plenty of selection for different ages. Also a lot of physical activity ! All my kids loved it, as well as parents.
We love Skyzone! We have come many times for Toddler Time and once for an aerobics class they offer. The people are above par in attitude and service. Yesterday, through no fault of anyone, my son had an accident and broke his leg. The staff were so kind, generous and accommodating. They brought him ice, gave us free passes and a slushie, and helped carry him to our car, all the while being gentle, friendly, and warm hearted.
Staff was very helpful, friendly, and efficient. I personally dont know what the excitement is with this place, as I am an adult. But my son and his compadres really love it..... Over the movies, or even FunStation. So if the kids love it, so do I. It was clean and well maintained. Plus, after 9 pm, all the lights go out and the black lights come on. Its cool!
My kids loved it very nice people there
Sky zone is my kids absolute favorite place to go hang out. Super clean and staff is so nice and professional!Special thanks to Sky Zone for supporting Federal Employees during the Shutdown!!! Y’all rock!
Friendly staff, family friendly and good for adult first-timers if you go during the week. Im in my 30s and had a BLAST.
Very cool place to take kids and them have fun and good staff and food and prices
Its been open for awhile and there are other trampoline places opening in town with a few more things to do. They probably need to up their game.
Diamond was an excellent hostess. Great party for my son. Thank you
The Best Place to Be For Family ️ Fun!
This place is a madhouse! Great to get your kids burning some energy. We go to toddler time where they section off a area for the little ones.
Sky Zone has really stepped up its game since Urban Air came to town. There is a ton of stuff to do and it is not as crowded as Urban
Way to much fun. Great place to take your youth from church! Plenty to do from dodgeball to free jumping. Safe environment, great safeties at each zone. Very enjoyable time by all. We had a group of 25 middle schoolers
Ive been trying to make plans for my daughters birthday and called several times on different days with no answer. Skyzone Tallahassee is not available to take your call is all I keep getting. Ive also left messages and nobody has gotten back to me. Absolutely ridiculous
Very cool place to take kids and them have fun
Great place for kids of all ages. Toddler time, family time. Bring a toddler & go at toddler time for the best prices for the time spent. (Probably no dodgeball during toddler time.) Plenty of parking. Light snacks & drinks. Helpful, friendly staff!
It was great. The staff was great, it was clean with clean bathrooms, and my kids had a blast, theyre both past out in the back seat lol. Oh and the prices are awesome!!!
We paid $250 for the birthday party and the lady charged us for 3 extra pizzas without my permission claiming that I ate my own food there when I didnt. Also they were very rude and gave us a hard time about eating our own cake. This for a party. Just aweful!!!
The skyzone woman mocked me and my friend back after I said something, and the dodgeball ref was arguing back at every thing that I said to her, I said, “ That did not hit me.”, she said, “ if you wanna say something back don’t play, and get out. But other that that it was ok.️
Awesome atmosphere for kids. Plenty of staff to ensure safety
My kids love coming here
Took my grandson for the toddler time. He had a blast! Well definitely be back!
I had an issue with a coupon that was sent to my email from sky zone, the staff was very friendly and the Manager Erland was very professional, polite & proactive to make sure the situation was handled quickly so my 6 yr old could still enjoy himself!!!!!!
They dont care if someone throws the dodgeball as hard as they can
Kids enjoyed them selves I did to I would show some pictures but no to big to be doing all that.
Expensive for not so many choices. Too many rules on age, I get a limit to what they can do-but then make a smaller price for half the play area. Employees walk around like guard dogs waiting to attack. Dont even get me started on the sock policy that has to say sky zone.
I took my daughter to a glow birthday party on a Friday night, place was packed and the manager Gabe went above and beyond to assist us with getting her checked in and payment processed, expediting the process so she could join her friends and have a great time. Much appreciated!!
Our first time here. I would like to recommend a family dodge ball court where people who come as a group can play dodge ball together. It would have been more fun to play with our kids. :-)
Had my son’s birthday party there this afternoon. Just wanted to give you a heads up. The young man (Junnis) who hosted was outstanding. It surely is not an easy job doing what he does, but he handled it easily and naturally. He is an outstanding young man.
We had a pretty good time, just a little expensive for the time you get.
The kids enjoyed it. Not for older adults.
Dosent run so smooth but works
My kids had a lot of fun. It was overpriced and not all the areas were open.
Plenty of room and lots of fun for kids.. they also have adult dodgeball!
Kids have fun .. but for the price you spend you should not have to spend half your time limit waiting to be able to play due to lack of help.. employees were very rude today .
Skyzone is a good spot for kids and adults to exercise and have fun. The staff is whatever they dont do anything special and they are not teriibly helpful or nice but they get the job done.
Very loud but the kids seem to enjoy it. Just be sure to talk to your kids about safety beforehand. I have known a few kids and adults who have left Skyzone with broken bones. The facility does their best to ensure safety and has posted lots of guards, information on safety, and makes you sign a waiver. Just make sure that you and your kids take safety as seriously as they do.
15.00 for a hotdog French fries and drink cheese burger and fries THE BURGER WAS VERY DISAPPOINTING THE WOSTEST BURGER wont buy it again
The kids love it and they have these fabulous massage chairs now for adults. Very nice!
Was let down a little bit because my 7 year old is a little big for her age and she was playing in the b area with her smaller 5 year old friend and the employee made her leave the area where she was allowed to be.
A fun place for the kids. The staff was friendly and helpful at all times. This place is a good alternative to have birthday parties compared to funstation or chuck-e-cheese. The trampolines are let clean with supervision at all times when in use.
Excellent place to have fun with the whole family. Definitely a good workout