We had a small private party a few weeks back and everyone had a fabulous time painting! It was an adults party not a kids party and all the ladies had a fabulous time breaking up the normal hum drum of Covid life with a little Friday night fun. Dominic, the owner, was awesome and did everything possible to make the night a success. The store has seasonal pieces, and ceramics for house and home, kids and adults. Massive selection to choose from. And if you give him some advance notice, he can do his best to find you a piece that he may not carry regularly.Just got my Candy Skull back and I couldnt be happier with the way it came out.
Went to Paint Our Pottery with my mom and sister. The experience was fun and upon leaving, we were told to come back in one week to pick up our pieces. One week later, I went to pick up our three pieces, only to be told that they were not ready. Reason being - they lost power during the week and couldnt fire up the kiln. I told them that a phone call to let me know that wouldve been really appreciated so I didnt make a wasted trip. The associates answer, our phones were down too. Ummm hello???? Ever heard of a cell phone??? So I left without my pottery and was told to come back in another week. I returned a week later.....guess what? Still not ready! This time I was told that the pieces JUST went into the kiln and I need to come back in another week! Youve got to be kidding me? A phone call wouldve been nice to avoid yet another wasted trip! Third times the charm right? NO. Finally the pieces had been glazed and fired BUT there were spots that the glaze/paint didnt take. The associate told me that they could easily fix that BUT Id have to wait another week! This is a joke right???? The proper thing to do would have been to fix the pieces BEFORE I got there!!! Never going back and wont recommend this place to anyone! Horrible customer service!
This was an amazinggg place to come have a small party! So happy with everything and everyone there. Owner is so Courteous and helpful. And the ceramic options are endless. Def a place to go!
Such a fun environment! Had a great time!
Small pottery painting place. Staff were friendly and helpful. Very small selection of items to choose from and they give you tiny dollops of paint so you have to keep on asking for more. Pretty expensive. You are probably better off going to color me mine or some other chain.
Fantastic place! Owner is very nice and helpful. They have a huge selection of pottery to paint, our kids loved it. We will definitely be back!
I went with a group of 10 kids everybody had a pottery to choose for their age and style. The staff was very nice friendly and helpful! Would definitely go again
Had a number of issues with my experience at Paint Our Pottery, which started when my two children and I came in to paint a mug for my wife for Mothers Day.Issue 1: When I came to pick up the mug, parts of it were not glazed. I came back with the mug after Mothers Day to have it re-glazed. A week later I came by to pick up the re-glazed mug. It was still missing glaze in some parts the woman working, Amber, told me it was in fact glazed even though I was showing her where it wasnt (she said it was the glazes texture?). So, I emailed the owner, he apologized and said I could bring the mug back for re-glaze. Finally, he was able to properly glaze the mug (approximately a month after we had been in there to begin with).Issue 2: When I was painting the mug I asked for the 10% discount that was listed on the website. The woman working said that was not a thing, and would not give me the 10% off. I thought maybe what I saw on the website was old and had expired, but when I got home I checked and no, it was definitely a thing. During the glazing debacle email I sent the owner, I brought this to his attention. He didnt address it when he emailed me back, so when I picked up the re-glazed mug, I asked him if he could honor the 10% off. He said he would not honor the 10% on the site because I had to mention it when I was painting (which I did, and told him I did...). I get that 10% is not much, and it may seem petty, but it came down to the principle: If you are going to advertise something, just honor it (and maybe inform your employees so they can honor it, too.)Issue 3: Hours are inconsistent. On two occasions I tried to pick up the mug during hours that the shop was advertised as open, but it was closed. I was later told that they close early if no one is actively painting. This would be a good thing to disclose to customers so that they also dont waste time coming to a closed shop that they expect to be open, especially when picking up something they already finished.The only reason I am giving them a 3 instead of a 2 star review is because the owner did offer that my family and I come in for a free day at the shop because of our troubles. Although this is generous, my children are young and painting with them is not fun. If my wife had not asked for a mug, I wouldnt have gone through this effort to get one. After the serious obstacles I went through to get this mug in hand, I just wanted what I walked in expecting when I found them online before Mothers Day: a mug for my wife, and the 10% they offered on their site. I will not be coming back to the shop because I am so jaded on my experience here.
My pieces were a mug and a candy dish the staff was very helpful and great atmosphere very accommodating and clean I would recommend this pottery place to everyone
Had a great time. Staff was friendly.
Samantha and Johan helped me and I would very much recommend coming here more often just to see them they were very nice and they knew what they were doing at all times and its a very friendly family business
Cute place. Something to do when the weather is bad. Great for kids party too
Great place. Great way to relax and sit. Great for familys. Many options and good prices.
Went for girls night byob best place for lol and lake special memories...
Great atmosphere! Wonderful workers & affordable! Great for all ages!
Nice place to do with kids to relax
I go there everyday
Fun funky quaint place.