I had the best experience at LL of Skokie! The women working here are so sweet and helpful and provided excellent customer service. With COVID theres no opportunity to try things on, but with the help of these sweet ladies they guessed my perfect size and when I got home all three outfits fit exactly as expected. Ill definitely be back to this store :-)

Great experience I had here, the girl who help me was very hot and that made me feel comfortable. smile all the time. lots of options on toys for woman. thank you for your help.

By far the best adult store I’ve ever shopped at. I live on the south side of Chicago and had to get something else up in Skokie and went into the Skokie location to get some extra stuff for a bachelorette party I have this weekend. The store was super clean and organized and on top of it The employees were Amazing!!! By far the best customer service I’ve had in a while; Kasha, Dennie and Jaime were super helpful with any questions I had and very knowledgeable. They helped me find some great stuff for not only the bachelorette party and bride to be but also for myself. Will most definitely drive the distance back up here to shop at this location again and couldn’t be happier with my service. Awesome service and great overall experience.

Helpful staff. they taking temperature at the entrance.

I just had such a nice experience here! One of the sweetest women working there (I wish I asked her name she had short brown hair and really nice makeup) helped me choose different styles of lingerie, she made me feel very comfortable she even picked some out for me that I loved! Really great service much appreciated.

The people who work there are super helpful and knowledgable.

My first time shopping for lingerie today and as soon as I entered the store I was greeted politely by the store rep, she also told me that I could try on the lingeries that I was looking at and she started a fitting room for me, I was shocked and happy at the same time because I wasnt sure my size or how they would look on me, when I entered the fitting room I realized that they have disposable underwear that you should put on first before trying on their lingerie, I taught that was a brilliant idea. I inquired about massage oil and she was helpful with that aswell. I left the store purchasing lingerie and a massage candle and I was happy with my purchase. She told me see you soon, as I was leaving I said I will definitely be back. I went home got on there website and saw this edible oil, I called the store to make sure they had it before I make that 20min drive the store rep was also helpful on the phone, I didnt even asked what the oil was used for but she started to explain to me what it was used for and the dos and donts, I told her to hold it for me and I jumped in my car and when I walked in the store both ladies looked at me and laughed they said I knew you would be back. I love this store and I will be shopping there again. I cant wait to surprise my husband this weekend. I will make sure I get the 2 ladies name that helped me out today at this location. See you soon

I visited this location with my partner and I was greeted with very friendly staff. I never purchased any sexual toy in person and I wanted to truly feel and see what it would be like. A very friendly lady named Cooper was there to help me in every way! She demoed lubes, gave us cleaning tips, referred to many great products and helped us find the right thing. She was also very wise in the actual products due to her own experiences. But most importantly JUDGEMENT FREE! I would love to go there again and get more advice and help from miss cooper. She was outstanding!

Me and my partner absolutely love this store great prices and the employees are nice

Completely unprofessional. Theres numerous things I can say about this place. I and my friend who used to work there even complained to corporate and guess how they handled it? THEY DIDNT. What a big surprise.First off, they DO NOT advocate sexual health, sexual education, nor hygiene standards. All they care about is getting the highest sales. I went in there once JUST to buy toy cleaner. They scoffed at me and asked me if I wanted something more and I said no. Because my friend worked there (at one time) the manager (Dennie - also known as Dennie the Devil) said to ring up the toy cleaner under my friends name. SHE WASNT EVEN WORKING THAT DAY. It ruined my friends numbers (they work for commission and get docked for selling things that are only a few dollars...Yeah. Stupid.) Any time customers have questions about sexual health, sexual education, or anything hygiene-related, they do not give clear answers and instead push to sell high-end things that they werent even asking about. Then, when the customer leaves, the staff mocks them (I have been in this store more than a handful of times.)Secondly, none of the workers nor the manager (Dennie the Devil) are welcoming at all if for a second they think youre in to just look around or even just by something thats small and not over $50. I have witnessed firsthand them kicking people out just because they were only looking around and not buying anything. They have even turned people away for just wanting to buy some condoms. Talk about were all about sexual health.Third, there are better companies and online stores that actually care about their customers and do not judge based on what they buy. For example, LIONS DEN. How have people not heard of them!?!?!? Theyre wonderful (no, I do not work for them in any way shape or form or paid by them to say this) Theyre just so much better than Lovers Lane. Quality is amazing and for the price too.

Amazing people, excellent customer service. Thank you Cindy and Haley for all you help.

Had a great time trying on lingerie today! Thanks for the help, Cooper!

Cindy rung me up incorrectly and over charged me. I told her my total sounded incorrect because I have bought the same thing multiple times (their kixies thigh highs dont last years like they tell you) but she ignored me and told me to insert my card. When I went back in to get a refund she said she could not do that and to come back next week when her manager was back from vacation. She said the manager would tell me the same thing, no refunds, even if they charge you incorrectly! She then came out after a minute and knocked on my car window and handed me less than the change she owed me and said I took this out of my wallet.

First time and I was nervous staff was great made me feel comfortable was definitely knowledged in their products they know their stuff and I will definitely go back I was in heaven

Very professional friendly great product knowledge