Excellent experience!! Seats were super comfy, there was plenty of room between seats, everything was very clean. Obviously the food was super expensive but thats common place. But otherwise staff was very friendly, efficient and knowledgeable.Definitely will go back!
We mistakenly bought tickets to the other Bow Tie Cinema in this theater honored them because we wouldnt have made our movie In Time if we left this location. This to us with amazing customer service
Theater is clean and staff is friendly. Decent selection of movies. Seats are not very comfortable with limited leg room.
Its ok wasnt the people watching the movie just uncomfortable seets. Not a fan of the way the seats are
Went to see Joker. The theater is very clean and the seats are very comfortable and roomy. The bathrooms were also very clean love that the have $7.00 Tuesdays.
BTX theater is the way to go. Comfortable rocker seating. The sound is pretty incredible in the BTX theater. Cost a little extra for that theater.
This cinema is due for an overhaul. We had to tell the staff that the lights were still on when the trailers started. The Exit sign was so bright it was distracting. The seats are a bit cramped for stadium seating as well. The guy behind me kept knocking my seat around and there was very little elbow room compared to some of the newer theaters. However, they were THE ONLY local theater still playing the movie we wanted to see only a week after it premiered. And the bathroom was relatively clean. So theres that.
Technical issues delayed the start of the movie over fifteen minutes. The pre-feature commercials were strobing off and on the screen. Another movie goer brought it to the theaters attention. Eventually the movie came on.
I love the fact you dont have to pick your seat at this theater before you even go into the movie. Clean and courteous staff. Great quality movie. Overall 5 stars.
A great cinema for everyone and recently redone. Looks great.
Actually a very pleasant experience. Comfortable seats, dynamic sound and I was able to resist the popcorn.
Nice theater- maybe not as nice as Criterion, but it shows a few different movies, sonits a nice balance
Clean, good sound system and picture. Like all theaters, pricey pop corn, drinks and snacks.
Friendly and clean, nice seats. Consession prices were reasonable.
Its a movie theater. What else is there to say? Its clean, right at the mall entrance, theres good service, and the staff is very friendly.
Expensive as all theaters are now too. But pleasant.
Clean, curtious. The theatre was rather dead cause it was earlier in the day.i forgot about matinee pricing and was pleased to see it applied. I have a service dog and while I saw them look at him, after seeing his vest, the appropriately ignored his presence. I love it when people know protocol. Hot popcorn, big drink, girl behind the counter reminded me about the free refill on the large. Place was clean. Hope to see more business next time Im in
It was ok..clean but the theater we were in only had stairs up one way. Which made it difficult when people were trying to get to the very end to fill the seats or had to go to the restroom during the movie.
Comfortable easy access close to home reasonably priced very comfortable seats.
Very nice and clean but we were a bit chilly. There werent many people in there so maybe the AC was too high for the amount of people.
Movie was good but the popcorn had gotten me and my fiancé sick . It was stale, cold and over cooked . Currently throwing up ...
I love this movie Theater! The Staff are friendly and helpful. The whole place was neat and clean. The bathroom is spotless and doesnt smell. The seats are comfortable and moveable. I would definitely recommend this movie Theater to everyone.
This theater tries really hard to deliver a great experience. They are cleaner than most. They have a perceived class but once you look below the surface youll see their prices are too high, their speaker system, including the BTX, is not impressive, and their food selection is greatly lacking. Overall I like this place better than the one downtown, but Regal is bettter.
Its just ok. We are from out of town, and this is nothing like the theater at home. The drinks tasted off and not fresh, the popcorn was mediocre as well. Due to the layout of seating, there were people crawling all over us going in and out of their seats. Personally, I would not go back.
Always fast prompt and friendly service bathrooms are clean
This is a great theater. Stadium style seating with reclining chairs. The chairs are leather in the BTX theater. The crew at the concession stand is quick and accurate. They keep the line moving. Ive never missed the start of a movie because I wanted a soda. The bathroom is very clean and well maintained, and every employee is courteous and greets or bids you good day with a smile.
Its alright why 4 stars they were out of alot items as compared to the other bowtie they are much better.
Clean, usually not packed unless a big movie is coming out. Bathrooms always have a line at the end so I go to the malls main bathroom in food court. Decent prices for a theater these days.
Clean but could use better condiments and larger screens most importantly. The rest of the experience was quite great, convenient location. Just get bigger screens before TVs are cheap in that size.
Usually quiet but the prices of food are a bit much.
Comfy seats. Clean floor. Doors are a bit sticky tho...
Formerly a Regal cinema theater, this place has been greatly improved, no more uncomfortable seats and generally uncomfortable movie watching. You can cuddle with your significant other because they have seats that allow you to move the armrest. You can get nice and comfy. This theater has more parking available than their other location nearby, so if you dont want to plan far ahead of time this location is great.
Comfortable seating, ish, but not as exclusive as they claim. Eh...
Kids enjoyed the movie and staff was excellent
Comfortable, clean theater with excellent sound system.
I like it. It is now called Bow-Tie cinemas
Excellent theater, very good movie selection but food is expensive
Stadium seating instead of the newer reclining seats, but still expensive to see a movie if its not matinee. Three in my family including a kid for a regular movie and the tickets were almost $40. Concessions average quality but also expensive. However, movie experience was very good, and it wasnt busy on a weeknight which is ideal for us. Very clean, and the staff was very friendly and pleasant.
Seats are not as good as the ones in aviation mall and tickets are expensive as well as the food.
Great prices on Tuesdays. Staff courteous and helpful .
Ive been to four different theaters in Wilton in my lifetime. The Pyramid Mall theater, the old Regal, and now both Bow Ties. I will say that I prefer the one in the Wilton Mall than downtown, as the prices seem more fair for what youre getting, and the staff us *usually* more pleasant. I will say however that some really need to spend a bit more time in training, and also need to be a bit more transparent about what is happening in the transaction. I attempted to use my Criterion points the other day, on a free Medium popcorn that was upgraded to a large, as well as a drink and two candies. It ended up costing me $15 because the cashier failed to realize that it removed my free Medium and instead changed it to a bundle deal for full-price. I still paid, but I wish the cashier would have paid more attention to what was going on.
Great theaters. Comfortable seats great staff. Extremely expensive popcorn and snacks. Quality not worth what you pay. Saw a movie with my kids and it was so loud my 6 year old plugged her ears for most of the movie. But unfortunately that seems to be the case in every theater.
I stopped in here when I was in town and clearly this mall is a victim of e-commerce. It is on its last legs. the Chinese food was pretty good for the price though.
Nice theatre and right in the mall! Good service. Bit pricey is my only complaint.
Clean theater. Great staff
We need to use our 2 BowTie cinemas or they may close. Nice new facility.
As usual, every time we try to see a movie here either the sound or picture doesnt start and we have to complain. I suggest any other theater but here.
We went to see Captian Marvel at this location and it was great! The seats were really comfortable, the popcorn was fresh, prices werent terrible and the sound in the theater was loud. Every employee we encountered was happy and friendly.
Friendly staff and fantastic movie BUT it felt like 30 degrees in the theater ! Totally uncomfortable !!
My absolute favorite movie theater.
Always friendly staff and clean place to watch movies
Good service, good movies, good review.
Clean. Updated. Great variety of concessions. Staff was friendly.
The BTX is absolutely not worth paying for. Touted as better sound than standard and larger screen for additional cost.No difference whatsoever between the NYC and the standard. Not happy
It has what I am looking for in terms of clothes-shopping and there are many great places to check out and see and buy things that are fun!
The BTX theater was amazing and had really comfortable seats. Also, I lost my wallet in the seats and the staff was very accommodating and helped me to find it. Definitely would come here again.
Nice theater clean, not many people during the day during the week
Great movie theater. Reclining seats were a nice touch.
Nice Theater. Nice to do once in a blue moon.
Very clean and family friendly
Good theater, especially with Tuesdays lower pricing. To skip previews plan to arrive ten to fifteen minutes after scheduled time.
Spooky that its not at all like it was. Very limited food court sadly empty.
Great place to watch a movie! Stadium seating!, with tall backs!, and they lean back a little too!
Nice and clean, seats are very comfortable. Staff are very friendly.
Great cinema.. I actually prefer the mall location rather than their downtown location due to the better parking and mall shopping attractions. I still feel Reagal has a slightly better viewing experience BTX vs RPX but where Bow Tie shines is their non-premium theater. All seats are modern and are more comfortable than all but the newest RPX theaters in the area.Not that many screens and not particularly large.. Fills up fast, get there early on peak times. (Note, their downtown location is preferred on weekend nights due to the reserved seating policy there)
A nice clean theatre. Too pricey concessions. More attention is needed in the bathrooms. All teen staff might need a little nudge.
Clean neat, friendly staff .
The incident on November 8th 2018 between the Manager and a paying customer is unacceptable. I will not patronize this business. Shame on the Manager and Corporate if the Manager is not held accountable....FIRED!
Expensive Ill just wait for Redbox
Clean movie theater, sound system and big screen along with seating make it a great movie experience.
Its way too expensive and nobody can afford to bring their grandkids or family member so I dont go
Great place outside of Saratoga for a movie.
Love going to see movies here friendly good sound right temperature
Always clean, no sticky floors. Good movie selections, fast, efficient service.
I went to see the new movie IT in theatre today. We were 5 min late but we were like oh its just previews. So the guy that took our tickets said its the only one showing the movie. Youre gonna like this one. So we went in the theatre and realized we did miss part of the movie. But nothing was really happening. So we sat and watched everything happen and i was getting excited cause it was really scary for the beginning of a movie. Then the credits started showing. And we were so confused. So we went outside and asked this lady and turns out the guy gave us the wrong theatre and we watched the end of the movie. So now it ruined the rest of the movie and we cant watch it now. Personally that guy should be fired and im really disappointed.
AXL, great movie. Bet there will be a 2nd. one.
It is an alright movie theater to go to in Saratogo. The mall that it is located in is also one of the highlights of my trip to this movie theater. This movie theater is a theater that I would go back to if I wanted to see a movie.
Great staff, good food and comfortable seats. What more could you ask for!? 6$ Tuesdays!
NICE Plasce to take the family.
Nothing fancy it is just like any other cinema you will visit. Ticket prices are ok and snacks will empty your wallet lol enjoy the show haha
If hrs are too bright while movie is playing. I had an issue and e mailed corporate never heard anything. Will no be going back
Not a bad movie theater pricing is on the higher end as well as the snacks .
Comfortable. Good concessions. Nice updated and clean.
Very nice cinema, comfy seats, good snacks and cant beat cheap seats on tuesdays
The seats are very comfortable, the staff is friendly and professional. We took our Granddaughter to see Petes Dragon (great movie) Sunday afternoon and the theater smelled like a huge urinal, it was disgusting..
Great movie experience here.
Way to expensive other than that good place good sound and screen quality
Very expensive to eat there.
Great movie theater
Love the seats, the theaters are always clean. Lots of leg room and the screens are huge and crystal clear. Only theater I go to anymore.
Very disappointed with this location. The last couple of movies we have seen, they have played sound with no picture and picture with no sound. Then today they started the movie and never turned down the lights until someone complained. Prices go up and service goes down.
Clean, great place to see a movie.
Great theater comfortable seating. And sometimes deafening sound.
This theater is way better than the Regal that used to be there
Love the BTX. Better popcorn than Regal Cinemas.
I never was there. Who was there. It happened that my phone was stolen. The one who has it was there. So shameful.
The worst!!!WHAT KIND OF SORRY EXCUSE FOR A THEATRE IS THIS PLACE!!!ARE YOU KIDDING ME I MIGHT AS WELL WAIT UNTIL IT COMES OUT ON DVD AND BUY IT!!!I REALLY REALLY REALLY DONT LIKE THIS PLACE!!!FIRST THERES BAD SERVICE, SECOND THE MOVIE STARTED LATE, THIRD ITS DIRTY, AND FOURTH THE MOVIE STOPPED AND WHEN IT CAME BACK ON IT HAD SKIPPED A SCENE!!!RUINED THE ENTIRE MOVIE!! THEY MIGHT AS WELL NOT EVEN BE OPEN!!!I AM SOOOOOOOOO ANGRY!!!!! LITERALLY RUINED MY ENTIRE MOVIE WATCHING EXPERIENCE!!!!I RECOMMEND YOU DONT GO TO THAT POOR EXCUSE FOR A THEATRE!!!!!!!!!!!!!!!!!!!!!!!
Great movie prices are out of this world