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Club Wyndham La Cascada
226 Dwyer Ave, San Antonio, TX 78204, United States
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Sr
Review №1

Nice hotel to stay right outside the main riverwalk but next to the river.Great for walking in the morning and evenings. You can walk to the main riverwalk and shops or away from the busy area and next to river thru nature. Loved doing both.There is construction around the hotel that makes it tough to follow maps blindly, but Google maps has been our good friend and we ignore our vehicle GPS.There are changes made to accommodate COVID19 and at times it feels burdensome. But its all good while we all go thru this pandemic.The staff are all very friendly. The sales process is a bit changed from what it used to be, but if you are an owner you should be familiar with it.There arent many units with River view but its a nice hotel with plenty of light and ventilation. The room service is outstanding work our needs but the reason we had to call room service multiple times is the reason for losing a here.Overall we enjoyed our stay and sure to return in future.

La
Review №2

Loved our stay here thanks to a good friend Rebecca I love you so much thank you for having me and my son over with you, we plan on returning soon to thanks to you! It was beautiful very clean and elegant.

Ji
Review №3

The customer service was fantastic, and the rooms are very nice/spacious. = Founders

Er
Review №4

I always have great experiences at Wyndham resorts. But this one, was certainly the best. I definitely recommend paying the extra for their valet services. Everyone was so friendly. The location is amazing. Everything is only a short walk away. There rooftop pool has a great view. All around great experience.

Le
Review №5

We always enjoy visiting La Cascada. They have a friendly and helpful staff, great room service, and clean rooms every time we visit. We definitely will return next year ;)

De
Review №6

We are Wyndham owners and we use to love this resort. Unfortunately our last stay wasn’t what we are use to here. We stayed in a 2 bedroom presidential and the view was great. The space was also great. The room was not thoroughly cleaned as we would have expected; stuff on the walls in the bathrooms and kitchen, baseboards dirty with hair and dust, the shower in the master did not turn on at all, both bathrooms were missing the towel bars, and the upstairs neighbors made noise all night until 3am our last night ( we did complain). It appears the suite was renovated but very poorly done. We have a reservation for a four bedroom presidential in January for our birthdays hopefully that will be a better experience. We were a little disappointed in this stay but overall it was okay. The view was perfect from our room, the restaurants and shops were really nice. It’s very quiet right now on the streets but we loved that part. The river walk was peaceful, no boat rides but they do have carriage rides going on right now. On another bright note the sales people respected our no and were not pushy about going to the meeting. Thanks for that. The staff is also very nice, don’t forget to bring your mask. If you do it’s okay they have some.

Na
Review №7

Went for tour of timeshare. Was very hesitant due to hearing about horrible experiences, but to our surprise our guides and salesman Travis Kelly was super cool!!! He was very nice and informative. We ended up spending six hours with him and bought some timeshare from Wyndham. Resort was beautiful and can’t wait to use our points to stay at some amazing places around the world.

M.
Review №8

This review is not for the hotel itself, but for the sales department that pushes you to get the time shares. It was stated very clearly during and after the presentation that we were not interested in time share. It just was not ideal for our lifestyle.We didnt even know we going to be seeing a presentation about time shares. We were told we were helping out the hotel by doing a tour because they do not have much traffic because of the location. I felt the whole set-up was misleading to certain people who are new to the area. They lure you in with deals, specials and gifts. After thinking about it I asked to cancel before the tour but I was told we could only do it at the hotel. Against my better judgment by the time we got there they were setting my sister up for a session. All was fine until Patrick continued to push the sale. My sister even gave out her information not knowing they running her credit. She even asked why he needed the information and he did not explain it was to run her credit to see if she qualified for the time share. I must admit they caught us off guard because we were tired and not thinking at our best. But even after that we were approached by the lady with the boot on who was PUSHY and RUDE! I directly declined all the offers and so did my sister, but she was not happy at all and she showed it. My thing is a NO is a NO. People come to enjoy a vacation, not to be mislead in receiving gifts and promotions for their time. It is a lesson learned. Wyndham sales representatives should respect the No of people and they should not use tactics that are not clear to prospects. I understand sales and marketing and their methods are tacky and extremely disappointing.

An
Review №9

Awesome hotel. I really like the new key wristband they have makes you not have to dig in a pocket for the key. Also the jacuzzi bath tub was the bomb. Needed that relaxation....

M
Review №10

Resort is great. Its easy to get to. Minutes from anything and everything. Only drawback is the parking really sucks and you have to pay for it too.

Fr
Review №11

Rooms clean. Good place. Awesome location.

Ga
Review №12

Everything I need in a hotel! It was beautiful! Had a pool table, chess, and a pool for entertainment. Loved the kitchen and washer/dryer! Basically an apartment with all your needs!

Ma
Review №13

The hotel itself is nice but the sales people are extremely pushy, I would not even recommend staying anywhere near here. You can stay at hotels that are a lot nicer for cheaper and dont have people in your face trying to sale you things. Then get an attitude when you dont buy whatever it is theyre offering.

Sy
Review №14

Had a great time. San Antonio is a beautiful place to visit. La Cascada is a good place to stay.

Gr
Review №15

I was very disappointed with the management over the weekend. The management weren’t friendly at all and very unprofessional. That was a waste of my points to be staying at la Cascada. If you don’t treat the timeshare owners you’re going to get what you deserved. Bad experienced never go back there anymore.

Ma
Review №16

Enjoyed our stay. The rooms were very nice, and staff was courteous. My only complaint was the hard sale for the time share. No means no.

Ju
Review №17

Zero star management refuse to pay medical bills.Ignore my wife and I as we tried to file a complaint my wife ingured her leg slip thru an unsafe drained hole.. very un professional from Ms. kelly ManagerAnd Krytine Johnson also head manager..

Lo
Review №18

Beautiful condo complex directly on the Riverwalk a little south of downtown. Gets you out of the hub of noise but keeps you close enough to easily walk to all the restaurants. Or you can walk the opposite way for a beautiful stroll or take a long 10 mile hike. The units are very spacious and clean. The bed is great! The kitchen is stocked with good pots, pans and dishes. They supply all the coffee and filters, plus dish soap. All the bathroom necessities are also supplied. If you run out just call the front desk. The staff is great. They call us by name and are always checking to see if we need anything. We did the tour and received some cool gifts. I read other reviews that said they were pressured but we didnt feel that way at all. We stay at many weekly condo timeshares and this one is far and above in every way. We will definitely be back.

Ch
Review №19

Has just been remodeled. Rooms are great and spacious. Within walking distance to The Alamo, River walk, and other places. Pool on rooftop of 6th floor. Valet parking only. Great customer service.

Ma
Review №20

This place is beautiful! Were both enjoying this mini-vacation .

Ca
Review №21

The rooms is great. Very good hospitality. Nice view.

ch
Review №22

Phenomenal hotelClean and accommodatingSecurity staff johnExtremely polite and professional

Gr
Review №23

We arrived on Sunday March 3. It was very peaceful and quiet. The rooms are very spacious and the employees are so pleasant. We love the jacuzzi.

An
Review №24

Beautiful place. Clean, friendly service, good location.

Ro
Review №25

Very nice and clean place. Right by the river walk.

Ca
Review №26

Gorgeous resort. Beutiful view of dwn town. Beautiful rooms. Good ppl. Close to every attraction in San Antonio.

Jc
Review №27

Stayed here for a week came in to check in they told us the room wasnt ready on Sunday had to wait over 5 hours before the room was ready apparently they had some bachelor party up there and the people left it a giant mess positive and negative is that the pool is only a 4 ft deep in the middle and 2 ft deep on both sides which is nice for small children for adults is a bit shallow water wise the deck around the pool was in need of repair at the pool there was a gentleman who had consumed way too many Bud Lights went down and brought back another 6 pack probably should not have been in the hot tub several people had open containers in both the regular pool with children around and the hot tub definitely need more than one hot tub the surroundings were nice just an FYI for all travelers its $22 a night to park valet if you do you can park on the street for free after 6 and $3 a day between 8 a.m. and 6 p.m. they do offer a shuttle bus to take you downtown this location is located close to the Riverwalk the the staff was very knowledgeable and even showed us how to use the rental scooters located all throughout downtown this location also has board and card games available for use and a nice game room Unfortunately they only offer a limited number of DVDs and the rooms are not equipped with DVD players you have to sit through a sales pitch where they try to sell you a timeshare they have people all hours of the day and night going up the elevators to check out rooms and take tours to try to buy timeshares these people are not staying at the hotel so its somewhat annoying to have all these visitors on a tour

Is
Review №28

It is really good Because Great service and they care about there job. May you plz subcribe to the TwinCooliosOn YouTube plz

Ja
Review №29

Beautiful facility with gorgeous views. We enjoyed our stay here. I was a little disappointed with my experience with some if the concierge staff. Debbie was wonderful and worked with us on our options in this area, she recommended Mi Tierra and it was delicious. Another member of that team was not so pleasant. In his quest to try to convince me to attend their presentation, he would not accept no for an answer. He went so far as to try to play on my sympathies by telling me that this will affect their commission at the end of the week, because we wouldnt attend. When that didnt work, he made a rude comment about my husband. The management was very kind and spoke with us about our stay, they gave us wrist bands to ride the shuttle. The only activities planned were tied to attending a presenation, so that was disappointing.

Je
Review №30

I don’t recommend la Cascada Wyndham resort due to bad experienced with the management.

Co
Review №31

Loved my stay. Very clean environment felt relaxed during my stay. Friendly staff. Wish we could stay longer.

El
Review №32

The couch is too hard to sit comfortably but everything else is excellent

Ti
Review №33

Beautiful resort. Spacious room. Its like a little apartment

Le
Review №34

This was a very good location and close to the Riverwalk. The suites were very clean and the staff was very helpful.

Ji
Review №35

Nice stay. Very comfortable room.

Br
Review №36

The resort was the best one weve stayed at thus far. Friendly, helpful staff from the young man who assisted with unloading our vehicle upon arrival to the gentleman who valeted our vehicle at time of departure. Everyone was super helpful!The lady driving the shuttle the first day was not able to make the wheelchair lift work so we had to carry my 94 year old father up and down the stairs. That was a scary experience for all of us. Fortunately, the gentleman driving the next day was able to operate the lift with no problem.We attended (another) sales presentation to get the $11.00 sightseeing tour passes which saved us $31.00 person and allowed us a ride on the Riverwalk boat tour (a must do). All in all, this trip was a blast! My dad enjoyed his bed and he loved sitting by the pool. I highly recommend WYNDHAM La Cascada to anyone vacationing in the San Antonia area.

Ka
Review №37

We were there for our wedding anniversary but we was pressured to do business but we didnt want to at time .

Di
Review №38

We spent 4 night at the resort, loved the apartment there. The front desk and the valet were helpful and friendly. Great location, it is 5 min walking to downtown.

Ke
Review №39

I came here with my boyfriend for his birthday for the week of Christmas. They even went out of their way to leave Happy Birthday card and some chocolates in our room. I love that all of the rooms have a huge jacuzzi tub and a balcony. Easy access to the Riverwalk. Definitely recommend for a weekend getaway.

Ni
Review №40

I would have given them 5 starts until they ripped me off. I was charged for two days of parking that I didn’t not use. There was free parking on the street a block away so I chose not to use there parking garage. When I looked at my bank statement and saw they charged me for something I didn’t use I called them three times and didn’t get no where with them. They said there parking attendant saw me park a black pick up truck I don’t own a truck. And the manager never even looked at the cameras to find out who it really was. I’m very unhappy that they accused me of yawing a parking spot that I didn’t even use

Jo
Review №41

Resort in Downtown San Antonio. Across the river walk. Walking distance. Staff is super great. Room are spacious and very clean.

Mr
Review №42

Parking is NOT free. The sales people are pushy and they lie, deceive, dont listen, waste your time and your money. BEWARE OF TIMESHARE. This company doesnt care about the people.The hotel was nice, I didnt like how the master suite has a open concept not having the bedroom and bath separate. That wonderful hot tub leaves it humid for hours. Again the parking isnt free mandatory valet 22$ a night. I didnt see any free breakfast when I went. Not sure why the site says that either.

Ca
Review №43

This hotel was a good location to stay in San Antonio. It was near the river walk, the bed was AMAZING! I came home from vacation and missed the hotel bed lol the staff was nice and resourceful. The gym was convenient. They have a shuttle that takes guests around, it goes by a time schedule you can obtain from the front desk. Enjoyed my stay here.

Ma
Review №44

My wife had a slip almost broke her leg and attempting to speak with managers Kelly and Kristen Johnson they both refused to attend my complaint and thru other staff we were ask to leave premises and hotel is not responsible for such injuries even thou it happen on there property..

la
Review №45

Not a big fan of timeshares. Would only offer certain amenities if we took the timeshare meeting. But the service was excellent especially considering covid. Not a fan of the prices for valet parking when you have to park your own car, else you have to park like 2 blocks away. The hotel is located at the end of the riverwalk, so if you like walking or hiking, it is perfect. The area around the hotel was under contruction and looked kind of run down. I dont blame the hotel but it looked bad. Kind of like staying at sandals in Jamaica, have to stay in the touristy parts.

We
Review №46

Comfy and quiet. Good bed linens. Clean place. Be prepared to pay bout $40 per night to park

Ro
Review №47

Hotelnis very clean. Staff was super nice.

Ju
Review №48

The room was clean and is nice.... But... they would hardly let me check in today without hassling me about a sales presentation. I don’t mind being asked once or even twice, but I had to tell the same person no five or six times. I just want to show up and enjoy my getaway with my wife. Later in the day today when I walked back in the lobby, they hassled me again. I valet my car and I called down to have it brought to the front. They told me it would be about 10 minutes. My wife and I sat in the lobby for close to 30 minutes and again we were hassled trying to get us to sit through a presentation and buy something. I again had to tell the representative several times I’m not interested. Finally I got sick of waiting for my car and I asked for it and they said oh I didn’t have your number my radio must not be working. Instead of asking us why we were sitting there they were trying to sell us on buying more. If you come here don’t expect a hassle free relaxing stay.And this was just my first day here.....

or
Review №49

During the holidays they were giving out tours of his hotel. After signing some papers they told us we didn’t make enough money. So we didn’t qualify for a tour. Not a good way to attract people on vacation. I recommend the Drury inn. Never had a problem and awesome hotel. Stay there every year we go.

Au
Review №50

Nice place but do not buy their vacation package. If you feel pressured and you buy it, you have time to rescind! Read the fine print and get out as fast as you can.

Ca
Review №51

Very clean and extra friendly staff.

Je
Review №52

We are having an awesome time just love it.So bless to be here this weekend. And the staff are man 5 stars. Plus Mama won the game

sa
Review №53

It was older, not as nice as expected. Floors were stained, toilet was leaking, and room was dusty. Not impressed!

Zu
Review №54

Awesome hotel,Staff was super nice.

Da
Review №55

Look... if you have a choice to book here or the river side one... book the river side. Heres why. Our first room had dried poop on the toliet seat. Our second room had some blood on the bed cover/quilt. Management and senior staff he is professional and polite, the younger front desk guys are not. Case in point, a senior staff was working when I complained about the dry poop on the toliet seat upon arrival, he personally inspected the entire room immediately. When we got moved into the second room on another day the front desk was a younger newer guy, when I complained about the blood on the quilt (my wife and 2 year old son were with me) he was uncaring/nonchalant about it. We ended up using the quit I brought for my son instead. I spoke with a senior manager about this and he was very polite and professional and appologized and said he was investigating. But my wife will never stay here again and I feel the same.If you do stay here your experience I hope is a much better one. The game room in the lobby is really nice. Oh and another thing!! Not all rooms are the same here! A one bedroom deluxe can be totally different sizes and setups as we experienced when switching rooms. Our first room was excellent with a large shower and nice kitchen and living area. The 2nd room was much smaller with a single person shower and smaller kitchen and smaller living area. BOTH were one bedroom deluxe rooms (not the handicap ones, regular). So if you want the best experience.. ask for the bigger one bedroom deluxe room... NOT the ones near the elevator.

Sh
Review №56

I would love to come back and visit during the summer. This is a lovely resort. Took this picture from the balcony.

Ka
Review №57

The unit is very nice. Full size kitchen each bedroom has a full size bathroom. Very comfortable beds. We overlook the riverwalk

Ra
Review №58

Beautiful! Loved this Wyndham. Trick of the trade? Request a high floor - the views of San Antonio are amazing, and the breeze on the balcony is wonderful.The pool? Just wow. On the 6th floor with a rooftop lounge feel, the views and breeze match what I mentioned above.Its only a couple blocks away from the river walk so its pretty well placed too.

D
Review №59

Beautiful suites that reminds you of Spanish homes!! Fully equipped kitchen, spacious rooms and sitting area with some units having stunning views. We got the riverwalk view and was beautiful.

Ja
Review №60

Wonderful resort, impeccably clean...lots of on site activities, free shuttle to multiple tourist stops, such as the Alamo, etc. We never took our car out, but walked and shuttled everywhere. Cant wait to return!!

Ca
Review №61

Staff was super. Rooms were amazing.

An
Review №62

Nice facility, clean rooms, friendly staff, especially, Hope the room attendant.

Gl
Review №63

When we first arrived here, there was a mixup and somehow our reservations were inadvertently cancelled unbeknownst to me and my family. This was a one night nightmare. Well, the next day the staff did a great job of making everything whole again and even comped us a free meal at a wonderful local mexican restaurant. Overall the stay here is second to none in SA. Also, you are so convenient to the River Walk and it is a MUST. It adjoins the Wyndham property and you can easily walk a beautiful route to the Alamo. This is the perfect place to stay if you are going to SA.

He
Review №64

I would give this hotel a better rating if we had not been pressured by the sales lady to attend their sales presentation, we somehow were talked into a 30 minute presentation, but we had to give a $20 deposit, in order to get a $50 gift card to pay for parking...we were told we would get the $20 back. We ended up not being able to attend because of Hurricane Irma. We needed to get going on our last day earlier than planned to beat the storm. All in all they kept the $20.00. The room itself was nice and clean. The beds were firm. If we had known about the sales pitch we would have chosen a different hotel. Our time is more important!!!

An
Review №65

Good clean place to stay. Nice pool.However, say a firm NO to the hard sell for time share (unless its what you want). Remember, you are not required to attend their meeting. We were enticed with breakfast and discounted tickets. But once we saw what it really was, we said no. Not worth the time and money.

Gr
Review №66

Nice people and facilities.

Cl
Review №67

Great resort with nice rooms. The only thing I didnt like was theres no free parking. You either pay valet which is 22 dollars or public parking which ranges. I recommend looking on google maps. Theres a place a few blocks away that offers 5 bucks to park all day. Free parking is only after 6pm.

Ja
Review №68

Still waiting for the improvement. Room put us in the bed was low find out its handicap room...got better room....there always problem when first get a room... Well they did take care of issues. They are improving and making changes... I would come back. I love the view.

Ta
Review №69

Beautiful view and lovely rooms

Ri
Review №70

River walk access and just far enough away from hustle and bustle to keep it serene. Has gym and recreation room. Great staff and a valet service.

Ke
Review №71

The price for parking is preposterous but thats not something that can be helped by the staff. They are very helpful, patient, and incredibly friendly. 3 of the stars on my review are for the brilliant concierge who went above and beyond for not just our family but for other people we saw him help. Ask for Paul. Hes truly the heartbeat of that resort.

Or
Review №72

I really liked that it had a full kitchen. The drinks and snacks provided in the lobby were also a plus. Staff was very helpful as well.

To
Review №73

Was beautiful but the shuttle service not good no afternoon rides had to pay for Uber the whole time

Sh
Review №74

This is one of the best hotel resorts Ive been to. The environment is pleasant and the staff are always very friendly. I love the fact that theres a full kitchen with necessities in the room.

En
Review №75

Overall we had a good time. Wallie and Martha were great drivers. Unfortunately, I agreed to a 15 minute survey and paid $20 for them to come to our room... we were not told both my spouse and I had to be present to answer a couple quick questions, when we met up the next day 15 minutes turned into over an hour along with being told indirectly that we need to change our loan once again. After polity letting the member know multiple times we were not going to do anything, seems how we get no updates, have no one (and will never have anyone unless we pour in more money) assigned to assist us, always end up being told it looks like we were “overlooked” but because of our situation they should make an exception to still give us the great deal. After requesting the only assistance being to upgrade one of our Wyndham credit cards the following day, I went downstairs to meet the member... after 13 minutes of waiting after our appointment time, I reached out to him and told him I was going back to my room, he asked if anyone helped me (um no, I was specifically waiting on you seems how we had an appointment and even confirmed earlier in the morning). I received a phone call just to be told someone else would be calling in regards to helping with getting our military orders turned in to lower our interest rate, Cody was very rude and demeaning, after thanking him for his time after being told Wyndham would not help us out at all, I hung up, never to hear back from the first member, never to receive my $20 back, nor my guaranteed gift card, nor the time taken away from my family and vacation.Being told that this resort only makes money off of valet parking and raising maintenance fees was not something that should be shared to members or potential members.Being told that if we want to stay where we are at (owning here) and throwing away our money then good for us but he would start all over and get the loan through someone other than Wyndham cause they are super high in rates is not something that should be told to members or potential members.Being told that after 10 years doing it his way we will have no maintenance fees ever again, (and then when called out on the reality of that statement he got very defensive) is something that should not be told to members or potential members.Not receiving a return call, follow up, action requested and told I would receive, an acceptance of our answer on where we stand with our loan, anything special or above the norm for being loyal VIP members for over 13 years has made this trip frustrating.On another positive note, Tay and Joey were great at the front desk, other that real lose door handles in the rooms and on tub, we had no complaints on our room or the resort property.

To
Review №76

They roll out the red carpet for the guests and meet all your getaway needs. By far the best and have e exceeded my expectations!

Do
Review №77

Staff remembered us every time we walked in. Suite was beautiful.. tiny suggestion. A long mirror in the bedroom. The only mirror is in the bathroom.

Et
Review №78

The hotel is nice and friendly they are so kind. There are games in the lobby like pool, foesball, connect four, and shuffle board. There are also drinks in the lobby coffee in the morning and ice water or Lemonade or fruit punch they are both amazing with blasting flavor. The pool is so nice there it is a roof top pool it is so beautiful. The river walk is right behind the hotel. It is a amazing hotel over all.

Ke
Review №79

I was HIGHLY disappointed in the service from management during my stay. I had to change rooms due to ROACHES crawling on the counter. The front desk staff helped in finding another room however there was no compensation. When I asked for my valet to be covered due to the fact there were ROACHES the supervisor only said they can pay for one night of valet! Thankfully the front desk understood my circumstance and I did not pay for valet. I am very disappointed in management because I NEVER saw them, they did not try and make the stay better. Hopefully this gets controlled and other Club members of Wyndham do not have the same issue. With all that we loved San Antonio especially this time of year.

Ch
Review №80

Home away from home, we are from Maryland down to see are AIRMAN GRAD FROM BMT

Ju
Review №81

Old mattresses (spring) I cant believe a fancy hotel has the worst mattresses ever made from the 80s!!! Thank God there was a couch in our room! I slept on the couch even though it wasnt comfy but it was ten times better than that damn bed. If I could give this place zero I would.

Jj
Review №82

Staff was very pleasant and accommodating. Enjoyed my three day stay and interactions with the employees.

An
Review №83

I stayed here for 5 days and it was great! The staff was very nice and helpful. The suites are kept very clean and the suite to that I was in had a nice kitchen as well. Oh, and I cant forget the rooftop hot tub and pool!!

Ka
Review №84

Beautiful place! Great views of the city. Rooftop pool is amazing to go to at night. View of The Tower of the Americas directly behind La Cascada.

Ma
Review №85

Extremely clean, friendly staff, downfall is we are forced to use valet parking even visitors at $22 a car.

Ve
Review №86

Good place to stay if you are visiting the riverwalk. Take the bus tour with the 19 stop around San Antonio.

Pa
Review №87

Wonderful service and attention to detail. Great place to visit while in San Antonio close to everything

Br
Review №88

Suite is very clean, very nice! There is some construction across the street but the bed, pillows and noise level are great... Bring something for background noise if you need it because the rooms are dead silent. Staff is proactive but not agreasive; Im really enjoying my stay.

Ef
Review №89

My wife and I were tricked and lied into visiting this Hotel so to get a tour of their facilities. I exchange they would give us some gifts. Juan also told us that the tour would not last longer than 1 1/2 hours.What Juan failed to say was that this would be a timeshare presentation that lasted almost 4 hours and ate into our get away weekend.We hated every moment we were there including the hotel tour. It was not nice and it smelled horrible. I wouldnt stay there regardless of the timeshare scam.You have to be a special breed to have the heart to try to scam people out of their hard earned money.CUSTOMERS BEWARE!!!Update: Wyndham answered my review asking me to contact them. They gave me a bogus email to do so. Basically just pretending they care just to give those reading their response the illusion of them trying to fix the problem.

Le
Review №90

Beautiful Resort! One of the nicest Wyndham locations that Ive stayed in. Love that its close to the Riverwalk.

Mi
Review №91

We have been coming here for years an we always have a pleasant stay. The beds are so comfortable! This condo is located on the Riverwalk, so you are walking distance of whatever you want to do it wherever you want to go. There so many places to shop and tons of places to eat!! There is so much history here and places to obtain info to learn all about it.

ᴄɪ
Review №92

Would have given it five stars instead of 4, but they took about 4 hours asking us questions. Otherwise the resort and hotel are AMAZING, and the staff and visitors themselves are very nice a friendly. Also inside the hotel area, theres very nice decor and have no complains beside the long waiting.

Mi
Review №93

I love this place its small and friendly with a old school look with up to date amenities. Heads up no pool jacuzzi or ovens so plan ahead.

Ja
Review №94

Exactly as advertise.Had a blast

De
Review №95

What can I say. Typical Wyndham experience. This is one of the nicer ones but as an owner they are just a turn off in general. They werent pushy this time or anything but I just feel the service should be top notch. No maid or turn down service unless youre there a full week. No bar, restaurant, food, room service, spa etc. Theres only a vending machine, billiards table, valet, pool, hot tub & gym to redeem them. Theres lots of children around & they take over most of those very minimal amenities. We checked in late after 11pm & had to wait 30 minutes for them to chat to us & to give us our welcoming gift. I wont even get into all that.As an owner I cant believe Im paying valet everyday to park my car. This should be a customary service if youre an owner.The rooms are nice & large but put together almost haphazardly with poor paint jobs & weak fixtures. Caulking around shower doors just not visually pleasing. We stayed in room 409. If Im going to own it needs to be as nice or nicer than my own home. The employees were nice but nothing special & we were definitely not treated the way we were sold we would be treated at our sales pitch to become owners. We were told while there that they were closing 8 of their most large & popular resorts.Why?And why are you telling me this?And why are you calling these resorts? Theres nothing resort about any Wyndham. Maybe she was trying to help out so wed get out of this ownership fiasco. Do not buy with Wyndham. They are going downhill not up as they like to exclaim. Other Wyndham owned hotels weve been to have been horrible (talking to you, Microtel) & dont even know or recognize points. Youve got to get a special type credit card for that or something crazy. Its just ridiculous. So your options are very limited. Not worth it at all. That said, San Antonio is fabulous & this is one of the better Wyndhams we have experienced.

Fa
Review №96

Where do I begin? My family are OWNERS!! Have been for over 20+ years, this is the worst Wyndham experience to date! First of all construction is blocking the main entrance, plumbing was an issue in both of the condos on two separate floors that my family members occupied which where addressed by maintenance placing towels around the toilets, one day the water was shut off to the whole building the next day we went hours without hot water the only thing positive was the shuttle services which stopped at 5pm one driver was exceptionally nice a Mr. Wallie I do believe and very informative on where to go in San Antonio

ke
Review №97

Great staff. Valets were very helpful and very professional. I dont like paying for parking, but it is convenient. Room was great. Best hotel stay yet. Good job to everybody.

An
Review №98

Everything is great ...

Ra
Review №99

Great place to stay, rooms are very clean and updated. Very courteous Staff.

Je
Review №100

Nice location close to the Riverwalk. Staff was friendly and helpful.

Information
98 Photos
100 Comments
4.3 Rating
  • Address:226 Dwyer Ave, San Antonio, TX 78204, United States
  • Site:https://extraholidays.com/san-antonio-texas/wyndham-la-cascada?Identifier=FALL20&hotelid=15445&utm_medium=referral&utm_source=google.com-local&utm_campaign=yext&utm_content=wynlacascada
  • Phone:+1 210-228-2900
Categories
  • Resort
  • Hotel
  • Vacation home rental agency
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