In the midst of a pandemic the store had great deals. I managed to find a lot of great merchandise at 50% off. Thanks for allowing us to still be creative and budget friendly.

The reason for the rating is because the staff is inconsistent with their customer service. Some staff members are amazing, presenting excellent knowledge of various crafting types, the layout of the store and generally helpful and kind; like Asia- shes top notch! However a few visits have left me decently disappointed as members of the staff were unaware of promotions and store layout and even though I was having a hard time getting things out of the cart at the register (I was trying to balance my crutches, the electric shopping cart and work around the Covid-19 plastic barrier) instead of offering help (which I would have been grateful for) they seemed to get annoyed at the length of time it was taking me.

Found just about everything I needed to decorate at wonderful prices...This morning around 9, hardly anyone in the store.

Not impressed. I needed a certain white yarn. There was one left that didnt have a label and was torn apart. I asked for it to be discounted and it was a flat no. I have never had that happen at any other store. Generally if a customer is willing to buy damaged goods, most places are willing to sell for less just to get rid of it. Pretty poor business and customer service.

I really love the staff you have at this location. They are all nice and willing to help and even go beyond when they don’t have an item or something. Ordering online and picking up is super easy. The classes are awesome too. Keep up the good work.

Was greeted on my way in. After I went down a few aisles a employee asked if she could help me find something. Very good customer service. Keep up the good work!

I accidentally press 1 star earluer .I give this place a 5 star rating the staff were wonderful. The manager went above and beyond to take care of me

Associates are polite. They have the items I am usually looking for. Prices are competitive and usually have sales or discounts.

Good store. Decent employees

I took a star off for not having the item I wanted, they used to have it and the item i am regarding is a scent bag. Regardless the staff was super friendly and told me where I could find said item. 5 star employees.

The place is messy, no enforcement of social distancing or maintenance of cleaning up the counter or credit card machines at the checkout.

Im from out or town and the set up was confusing. But eventually I found some of the things I needed.

Love the cricut supplies. Just bought a beautiful frame

Michaels is one of my wifes favorite places to go. The store in general is clean and the items were where they were supposed to be. Check out very fast. The attitude of the staff was professional and polite. Will come back.

I normally don’t have a problem with this store, but I called today regarding a curbside pickup order and the lady that answered had a thick accent, was extremely difficult to understand, and was extremely rude. She did not answer my question and then she hung up on me. I spent a lot of money the last two days and all I wanted to know was did they get my order as it has been several hours. I don’t think that deserves such rudeness and to be blown off as I dId.

Clean store with friendly staff. The clearance section was a bit disorganized but there was obviously initial sorting not complete chaos

Great place for arts and crafts.

Clean, well organized.

Everyone in the store was extremely friendly and helpful, Olivia who checked us out was extremely sweet and helpful!! She was the best!!

A tad expensive but great for product

Ordered paint and some brushes online to pickup in store. Since order wasnt quite ready searched for other items I needed and found. by ordering online and picking up at the store i saved 50% on one item and 40% on the other then used another coupon instore for another 40% savings...great deals

Needed a jewelry bag to store my jewelry and was the only place in town where I could find one. Purchased 2 at 40 percent off. Truly made me happy!

Very friendly staff. I can always find what I need.

Got all of my homecoming needs for cheap!! #seniorsrule :))

Smaller store but great prices for St. Patricks Day and Easter. Lots of great buys.

Store is out of stock on lots of items but offers great coupons if you sign up for their email

As usual spent more than planned. Lots of sales.

They didnt have what i needed and couldnt answer when they would restock

Its an OK store. Its got a lot of things you may need and a lot of things you may not. Whats so bad is the restroom. Everytime I see it, it looks very bad. Toilet seat just hanging on, urinal loose on the wall and needs new caulking, paper towels wide open and looking bad and the soap dispenser just covered in plastic. I think nobody there wants to do anything about it.

Nice clearance sales going on.

They were great and very happy to help me find what i was looking for

They have a wide assortment of items for good prices.

Kimmie was friendly & helped with a smile. A smile says a 1000 words & good body language for great customer service!Thanks Kimmie you Rock!!!!

Best place to go for all your craft ideas !!!!

Nice visit

I went in to get some circuit shirts and they price matched the online price.

As always they have anything my wife need for the special project

Went to Michaels for artificial flowers to put on two graves. They had a good selection to choose from. Staff was nice and helpful. Would go back!

Pricey but quicker than ordering on Amazon.

Great place to purchase art items, constant sales and Michaels reward program make it great to shop products at a good value.

I normally dont shop here but i felt like i was at walmart one cashier an a line of people

I love Muchaels for the variety and their sales. Great stuff!

Great slime time class for kids. Very friendly staff.

Great place to find whatever you need to complete your crafts

Commercial says they have all you need in school supplies not true at all

Frames. Michaels carries a nice variety of frames. They also carry all of your arts and crafts, too. I even got my artificial Christmas tree there. Friendly staff, too.

Great place for all of my art supplies. Employees are always smiling and helpful. They will even apply coupons if you left them at home or are having app difficulties. There are two apps with one just for coupons.

A boring store

Michaels had a great Christmas sale. Staff was very accommodating while they were changing the seasonal items. I really like this store.

Way over priced, but if you like to craft this is the place to go. Check to see if they have coupons online first

Not at all thrilled with the customer service here

A great a craft place. store is about half the size of hobby lobby but, it could be a good thing. hobby lobby has too much junk to me so michaels is a concise place to find craft needs. even a clearance section when you walk in, makes me buy those $1 items on impulse. store setup is well balanced keeping all the painting in the middle with jewelry crafts and on the outside of the store other variety of craft goods. staff is overall okay. i dont notice much staff besides the cashier on my visitsbut it could be my timing. overall, a good craft place.

Good place good customer service

So many things to choose from. I was in bead heaven.

Pretty well organized compared to other Michaels stores. The staff here is great too, always courteous and willing to help you find what you need.

The ladies who helped me with my framing choices were awesome!

Nice store. Great sale prices!

Great place for me to pick up painting supplies, the staff is A1 in know their stuff and very helpful 5 fan brushes out of 5

Michaels has a great selection, but this location always seems to be understaffed. The carts need replaced and are basically undriveable.

Hadnt shopped in Michaels in a while, Ive been missing out. Will be back soon.

Spent about an hour browsing in the store, get in line to check out, the first clerk walked away from her register after checking out a customer right past me, didnt even speak and went to the back. The second cashier finished her customer, and walked away from her cashier and from around the counter to the outside of the store where the baskets are even though she didnt have any baskets, I placed my items on the counter and walked out the door, crossed the highway and went to Hobby lobby and got the same things and more for less where workers throughout the store SPOKE to customers and didnt walk away from their cashiers

Never will I shop here again... lost my business

Clean store they had everything I needed and more. I love the friendly staff and coupons they offer

Sales clerk was very professional. Olivia was able to point out what I needed.

Great place, the ladies there are very helpful

Great sale prices and additional discount with online coupon

It was hard to find any help. Also, they were very over priced.

Good items, good customer service

Its full amazing CRAFTS and supplies I need for projects at school

The store is nice but we didnt find what we needed and my bf said he thinks someone was following us in the store we came to buy a heart shaped mold for a flower pendant and could find it we wondered around looking for stuff for a few projects we are working on an I even asked someone that worked there where would the stuff be we needed but when we told he we checked there already she said she didnt know we needed up leaving

Great Christmas Deals!

My favorite place to shop for Halloween and Easter decorations. This company deserves a million stars.

This is a nice, clean, well-stocked, bright store with a very good custom frame department. Pleasant shopping, excellent seasonal items

Very well organized and clean store. The staff is friendly and knowledgeable about the products. The items are placed where they should be. Great sales as well.

Always a good experience. Merchandise I want at a good price.

Its is ok not much of a selection of yarn. I did find a planner that was a great deal on. Would have spent lots more if the yarn had of been right.

Had what I needed and staff was very helpful.

Be sure to check ads and get the discounts. Great, clean store.

Love to walk into the store and find eberhing i need

Great deals. Organized and always had the perfect variety.

Good craft store

Style for you back yard! Nice place.

Got all you could ask for in supplies at a good price!

Love the store find lots of good stuff a bit over prices but you do get a 40% off coupon on one regular price.

Its alot smaller than Hobby Lobby, didnt find what i was looking for, but someone did ask if i needed help, which i love, customer service is what brings me back. No coupons though.

Update: Coke machine has been broken for months.Dec.9.17 Older white lady with super short hair was like extremely rude to me today. Was looking for an item they were out or simply not replenished/stocked and I noticed the item I was looking for stick out of a bin under the shelf so I pulled bin out to grab what I was going to purchase and instead of offering to help she says what are you doing but in such a rude manner I was offended but she knew I was not the one to try then she walks away then comes back once she realize she screwed up.Visits Sun Oct.8.17 around 1:30 pm. Saw something on their website that I wanted and I found it at the store. Took me a while but I found. When advertising a specific item it should be displayed and easy to find. Its surprising how customers act in here, like a bunch of animals with no manners. This store is pretty small to hold all the merchandise and crowds they have. Seems very crowded and cluttered. Hard to navigate through the aisels. Lines were long and slow. No communication skills between employees and no customer service. Customers in front us were being checked out by an employee with those hand held checkouts which made it confusing for customers, so while your doing that you should direct the next customers to next cashier that was available at that moment and move aside with those customers your checking out instead of doing it at the front of the line. Knowing they had the same coupon at the counter the young guy had me still search for my online coupon I guess to verify I had one but after he saw it he says its alright I have it too. Customer service is everything.

Michaels is a good store, the staff is friendly, nothing outstanding yet nothing bad.

Good sale on post Christmas items.

Dont know if it was just a holiday thing but hcad a hard time finding alot of craft items for my kids projects for school, staff want pleasant as well

Good selections, checkout usually takes a while though.

They had exactly what I needed, and the staff was a great help.

This location is a wreck. Could barely get in the door bc its broken. Things are unorganized and the soda cooler was also out of order. Everyone was very nice but customers were wandering around lost with no one to ask where items were. On the bright side, 3 check stands were open.

Lots of things to look at and buy

Dont forget your senior discount

Wedding stuff not much here disappointed.

Staff was not very helpful. Like the store, but they should employ people that want to help customers and know where things are in the store.

Love this place! Just perfect for all my hobbies and amazing deco for Christmas. I must buy an ornament for Christmas!

Its ok but ACMoore has much better yarn.

Organized store

Good clothes