Love this store and had a great sale on their Hot Stuff paper pads and ink pads. Got 2 beautiful paper pads and 6 ink pads. Thanks Michaels. Love your sales like that one.
Had just what I needed for my project and helpful, pleasant staff.
I am a crafty person and love teaching my children all types of craft for them to explore their own creativity from within. The reason I gave it 4 stars instead of 5 would be for the knowledge of its workers. Recently I am not for sure if the last few employees they hired (and not just at one location here but others too) are even into crafts but even if not you should know the merchandise a little to be able to assist with customer service. Lately I give up with asking for help. You ask one who doesnt know, who ask another person who doesnt know, who then goes to another person who again doesnt know, and no one even offers to walk over to the section to even glance or look to help or try to figure out. There is usually only about 3 or 4 associates in the store anyway and this includes the cashier and the person working in framing which explains why I could be on one side of the store and have to walk over the store to the other side looking for someone to even ask a question to. I can even show a picture of what Im looking for and its still no help. Maybe its the culture of workers now....dont know. However, I can say it is not because the associates are young students or college workers who have a dont care attitude. These associates are mature middle age to older workers whom you would assume would give better service and have better work ethics. But the customer service is not the quality it used to be years ago!
I bought some fill this r many stuffed animals and I got the last 5 lb. Box. Glad I went when I did. Great story visually but they still need staff on the floor available to help their patrons.
Michaels is for every type of artist. From the hobbyist to the professional, you will usually find what you need. I consider my self to be a professional artist (drawing) and I find everything I need.
I am a painter and interior designer. This is the best place for all my materials for my clients!! Quality is delightful!!! I really like this store!!!
I love these kind of stores. Good deals often and you go in for 1 thing and find so many other great things.
Nice and clean store. Was able to order online and pick up right at the door with no wait.
I love crafts! Michaels has it all!!! I could spend my whole day there
Great deals. Hard to find some items. Online it will say the store has it, but it wont be on the racks. It would be up top.
Typically I love Michaels and their selection but recently the shelves have looked bare. Also the normal specials and sales have been hit or miss. I attribute it to the healthy competition between stores like AC Moore (that has recently gone out of business) and Hobby Lobby basically being nonexistent right now.
Love Lacey! She is the sweetest ! Love how she frames our pictures!!
Great food and service.My first visit, Ill be back.
Went in just before closing. While there were several customers at the checkout, I wanted to just look to see what items were on sale for decorating for the current season. An employee came by and informed us they were closing and we needed to leave. So sorry if she had had a long or bad day. Wont be back to this store!
It was GREAT! I had called to check on an item my local store was out of, this location had it, and had only 2 left, which they held for me till I could make the drive there.. thank you so very much...
Overpriced, but all the sales make it okayish. The Halloween decor is on point and great floral.
Wish they actually had smaller shirts and better selection for HTV sheets
It was very organized and the staff was friendly and helpful.
I always love this store but there is a very rude cashier. Her name was hollis, i have experienced her rudeness before. But this time she was rude to my daughter and confused her. And just when she thought no one could hear her she mumbled under her breath a smart comment about my daughter. And tried to blame it about talking in her ear bud. Then got smart and then decided to talk to me like i was 2 years old. Poor customer service like this causes people to not want to visit the store.
Great deals and great selection of vinyls.
Great staff, always prompt and pleasant
A number of online items were not in stock and ship to store wasnt available for this location. The sale and clearance priced items werent ringing up correctly and the older cashier became irritated because we called it to her attention. Instead of getting assistance, she continued to ignore my complaint so I declined to pay for several items. Then she shook her head as I proceeded to pay with my digital card when all she had to do was scan my phone with her gun then input the pin number.
They always have what I am looking for.
Super DiY ideas and supplies.
Had a blast shopping for new dorm room decorations with my daughter.
Order was placed and ready in a timely manner. They brought my order out shortly after I called on arrival.
Did curbside pickup. They were very fast and very polite
Amazing place with friendly service
Good items especially for crafty people.
I love the displays, the many choices, the layout of the store, the coupons, and the customer service.
The store was clean, and there was a bunch of craft items, from puzzles to frames for pictures, wedding albums, paints, paint supplies, drawing supplies, miniature planes, cars etc. The only reason I am giving it 4 stars is because some things are kinda pricey. The associates were friendly and helpful.
This store is always so clean and organized and the staff is always super nice and knowledgeable. Especially Melissa. ( not me lol we just happen to have the same name )
First time ever being to a Michaels craft store and was very pleased. Everyone was helpful and they had everything clean and stocked
So I order a sewing machine from michaels online . When item was purchase it showed available. Therefore, an hour later I received a cancellation stating product wasn’t available, but nothing about me receiving my money back ! I contacted Michaels in regards to this, and was told I have to wait 3-5 business days to get my money back ! Why? You took my money and your product wasn’t available, but when I ordered the item in showed available? I want my money!!!!
Took my kids to a free arts and crafts class to make Halloween frames. They really enjoyed themselves. And the teacher was very nice and helpful.
Never a bad shopping experience here. Always clean and the staff is always helpful.
They have really nice stuff and crafts for all ages!! The employees are really nice and helpful as well!!
Rudest associate ever! Hollis the associate rudely tells us “we close in 10 minutes!” Doesn’t offer to help with anything and walks off. Other associates were polite and offered to help. We were in and out within 5 minutes because we knew exactly what we needed. As she checked us out she told us our total didn’t thank us for our service. Will definitely call the manager tomorrow!
Very friendly and polite staff, help me find the goods quickly.
Variety of items, friendly staff. Great prices. My go to place for all my Arts and Crafts
Ordered my product got it in one hour.was able to use right away. Ty
You can find most anything youre looking for all in one place
It was goodCalm
Great craft store. Get your markers and paints and stuff here. Also they sell some decent stuff for baking if your into that. Silicon molds and other baking tools. Very cool and very friendly staff. Get your imagination on and make some arts and crafts.
You have to call when you arrive at curbside parking.
Super Helpful!
Didnt have what I needed but the associate tried her best to find it. Very happy with the service. Wasnt surprised they didnt have what I neeed. Specialty item.
This place has everything I need for all kinds of projects.
Well stocked...clean
They have all sorts of crafty things along with a large variety of storage items. Not to mention cool holiday items. Check out area is strange.
Neat and clean store. Always sales!
This is a simple restaurant serving mostly pastas and seafood. The food is very good, fresh and the service friendly.
I was a little disappointed I went there to buy the over jumbo sized Christmas Balls, Michaels advertised in sales paper. Their store didnt get any. There was no rain check, I was told to order them on line. Of you cant find them on line at that price. I was very put off.
Customers service and they have nice things that you can buy
Went in tonight to grab some last minute stuff, this blonde headed woman saw my wife go to check out while I stayed by the door waiting on her, I was looking at the Christmas stockings and she runs up and says I have to stop looking because they are now closed qndnto either go check out or leave....I told her my wife was checking out and she just snorted and said again we are closed....I love Micheals but doubt I will be coming back
Well organized and great deals on craft supplies!
Lacey in the frame dept is top notch!
Nurtures the creative soul
Okay I went to this Michaels a couple times for items they should have had and either they didnt have enough stock or in the case of the other day I was looking for glycerin to make homemade bubbles for bubble blowing they should have had it because its a craft type thing and they did not very disappointing when youre supposed to have it and you dont the other item that I was looking for that they didnt have was the craft rings that basically look like super mini keychain rings I got to the spot where they should have had them and they were all out but overall Michaels is a good place to get craft stuff but they need to stock the shelves better frankly and carry stuff they should be caring
Great selection of things for projects
I crochet a lot and Michaels always have the right colors needed...Im a rewards member so that helps also...the associates are always friendly and helpful at anything you need
The staff at this location are helpful and friendly.
Great sales and usually have what Im looking for. Staff is nice!
The manager was super sweet and I felt very welcomed
The staff is always nice and I can always find what Im looking for. My bf is always begging me to take him here to get more art supplies (which they have multitudes of!) We usually spend a good hour in the store just looking around.
Love shopping for craft supplies here!
Busy busy....sold out of ribbon just about
Great job Mona!!!! I took a knitting class the instructor is very knowledgeable and patient. Michaels has all the supplies you need at great sale prices and you get to use coupons.
Helpful and great customer service
Well organized, not too long a wait to check out, staff familiar with lication of items in the store.
Love Michaels, store is always well maintained and clean. Sometimes I feel they are a little over priced but other than that a great hobby store.
Nice store but a bit pricey, Decent selection.
Great prices
They are willing to help you achieve any project. I Love This Place!!
A great craft store all so do picture framing! Love this store!
Not bad but Im into more hobbies6
Love the huge selection
Great place for crafters.
Something is always on sale!
The staff is very helpful even though she was busy, she did not hesitate to stop and help me.
Great place to find cute home decor. Always have great coupons. Store is usually well kept and organized.
Love the sale of buy 1 get 2 of 12x12 paper pads today
Very well kept store, my only suggestion relates to having more staff on the floor to answer questions.
One of my Favorite stores
Like crafts they have alot
Easy in and out for products. Helpful staff.
Michaels never disappoints when it comes to having items for crafts with the little ones! And their free workshops are so much fun!
Always good customer service and quick checkout. Love this place
Nice place to get craft type stuff. They also have stuff you can buy for kids for presents. The staff is always nice but it is sometimes hard to find someone to ask where something is. I am usually running in here picking something up for my wife or daughter on lunch break. It would be nice to have someone walking around to help direct people who are not familiar with the store. Still a great place for crafty stuff.
When I cant find something I know Michaels will have it. They definitely carry some unusual things
I could walk around in here forever with all the oohs and aahs!
Nice store to shop. Has all the crafts you need. Prices are good also.
Very nice store and I found good Sales today
Always great stuff
I just love going here. They have really good deals!!
Can always find what you need for crafts and more. Sale goods are great!!
Michaels is a great craft store. I needed craft items for a Christmas project and found everything I needed. The prices are very competitive and the store is very organized, making everything easy to locate.