We had such a wonderful experience here yesterday. Andy was so patient, knowledgeable, and helpful. He showed us all the ponds on the property, explained the differences between the fish and all the different aquatic plants. He was very patient as we selected our plants, taking great care to pick excellent ones and wrap them up and he even put them in our car. Our young daughters were delighted that he took the time to help them select the fish they wanted. When we went inside to pay, he took special time to help us select the right food and water treatment options, and even offered to write down all the plants we had purchased for our reference. Overall, this was an excellent experience and we will be customers for life.

John is very knowledgeable and also very helpful. He answers all my questions and is very patient. He never tries to sell me on anything that I dont want. Or need. Been coming here for 2 years now every since I built my pond.Thanks for everything Koi Smart family

The owner is wonderful! He even stayed a bit late for us when our pump went out and we needed a new one ASAP. Thanks to John and the team our fishies survived! Very knowledgable staff and a fair priced store. I loved all the displays, pond accessories, and beautiful pond products too. Youll love this place!

From the moment I called a few days ago till the moment of purchase I was absolutely thrilled with the customer service. John was full of valuable information. To novices like us his patience in explaining to us the details of pond care, plants and fish. Thank you we will definitely be back

Very good knowledge of everything one could think of to build, and keep a water feature of any kind you could wish for. John was extremely attentive to every detail and made our visit great. We definately plan on going back. Thanks

Melanie and John were extremely knowledgeable and tremendously helpful. They were extremely polite. The facility was clean and well organized! Would definitely recommend this establishment!

One of the friendliest, cleanest, healthy fish pond stores in Florida. Always looking to help you, answer questions, and always patient. Priced very reasonable. Would highly recommend coming here for all your pond needs!From - Pat Fuina

We have gone to the shop several times and each time we are treated like valued customers, Johnny’s concerns and advice for our koi pond issues are very helpful and in making suggestions always leaves the decisions up to us on how to remedy our issues. Sometimes it’s hardware we need to purchase, sometimes it’s low cost DIY solutions. We’ve bought from online options in the past with varying degrees of success but we always seem to come back to Koi Smart for the personalized customer service. We appreciate their knowledge and experience.

This is a great store, always learn something, every time we go. The staff is the best and very helpful. Their products are the best, and most of the time in stock. If the dont have what you need, they will find it for you, and their prices are very competitive.

I’m so glad we went to Koi Smart!! John was very helpful and knowledgeable with the fish and aquatic plants. The whole transaction was very smooth and friendly. Thank you guys for setting us up with the perfect items for our pond!!!

They are extremely helpful and patient with questions. I have shopped in store and have had them ship me items and every time I’m have never felt I’ve gotten bad info.Thank you for your Patience with us.Mark and Dena

John was very helpful and steered me in the right direction with choosing a new filter and pump for me Koi Pond. Very Friendly, and had great advice to maintain my pond. I will be back in the future for my Pond supplies. Thanks again John.WayneRoyal Palm Beach, FL

Great service and attention from the staff. They are also very knowledgeable about ponds

Sells both plants and koifish. Also sells most of the equipment needed to setup your own pond.

John has been great with helping make selections for a beautiful pond on a budget! They have everything you need. Great rock selection also.

They have stuff 4 big and small ponds. Great Koi selection.

Excellent store for the beginner or expert pond owner! Service is excellent, prices are good, staff very knowledgeable...

John in the Lou Smart Supply store is “The Best”! Thanks John

John was so helpful and knowledgeable!! Would definitely come here for all my Koi Pond needs!

Place is amazing guys are extremely helpful, if you want a Koi pond set up right look no further, number1 in my book

The people here are beyond knowledgeable and the service is superp. I have already bought 5 fish and will always come here for my koi pond needs.

Super neat and beautiful store! Friendly and helpful, had the item I needed in an emergency!!

John spent lots of time with us and was very knowledgeable and helpful. I would recommend this quality business to anyone.

Friendly staff.

Absolutely the most professional and courteous place

The go to place for all your pond and koi needs.