Kellys Spa At the Mission Inn

You definitely receive what you pay for. From the moment you walk in, to the moment you float out you are not only in constant awe at the beautiful artwork everywhere but are treated like stars. The retreat rooms really make you feel at home and the baths are an escape from reality into a relaxing dream where youre the star of your own fairytale. The massages are second to none and completely customized to suit your preferences. Even the music and atmosphere are tailored to your liking. And after youre done, youre free to linger a little while longer in your fairytale as you relax in the lounges, disappear into the clouds of the eucalyptus steam escapes or sun bathe by the crystal waters of the hotel pool. This is definitely a place worth coming to again and again, for any occasion.

I loved it here... I spent the day with my girlfriends by the pool lounging. I got the aromatherapy massage. You must be here before you appointment time. If you get her at 12:05 takes you 15 mins from valet to sign in change that takes up you appt time your massage .. So get here early. The Las campana restaurant is lovely. They let you order your sushi and bring it outdoors. The chicken mole is delicious.IG: cristallbonilla

My husband and I come every year for our anniversary for a couples massage and it is amazing. It is a bit pricey but usually worth it. We make a day of it relaxing by the pool and enjoying the jacuzzi. I just wish they has a private pool/jacuzzi, as there are often children jumping and splashing around in the jacuzzi. But the other amenities are excellent and relaxing. The staff are attentive and friendly.

My experience here was amazing. All of the staff were so friendly and helpful. The massage was incredible, the pedicure left my feet so soft and the robes were so cozy. I cant wait to come back and enjoy another spa day.

Rated one of the top 10 spas in California and I can see why!I chose Kellys signature youth spa package. I had a soothing grape seed bubble bath and then went into a Swedish deep tissue massage. My therapist Sydney was awesome! She really worked on my shoulders. Not only was she strong but she has a great spirit. I connected with her immediately and instead of falling asleep I was screaming with laughter! It was one of the best experiences Ive ever had while getting a massage!I ended with a Chardonnay scrub and a foot massage. I felt so refreshed when I was done. Of course I didnt want to leave and went back to the eucalyptus steam room for another 15 minutes!The customer service was so good I bought face cleanser and I never even had a facial!I would compare this spa to the Sonoma Mission Inn! Top of the line service, products and environment!

Wow! So glad my husband surprised me with a couples massage for my birthday. This spa is absolutely gorgeous. Really amazing decor and customer service. It definitely has the ‘wow’ factor. Great place to host a party! The robes and slippers are wonderful. The robe is super soft on the inside with a satiny type fabric on the outside-my favorite.The couples massage room was spacious and cozy. We didn’t want to leave. I had a relaxing massage with Jasmine. My husband had a deep tissue/sports medicine style massage with LaJuan. He said that the massage was very intense, but he felt so much better afterwards and would go back. So if you like more pressure/intensity, ask for LaJuan. Jasmine is definitely a better therapist if you want something that makes you feel relaxed and drowsy.The waiting rooms were beautiful. We received complimentary champagne and chocolate. They also had tea, water, fruit, and gingerbread cookies!Only negative would be the women’s lounge. It is small with only two sinks to get ready. And it gets super hot with the steam room and hair dryers. It was 78 degrees and I was super warm.Overall, loved this spa. Planning on going with my mom and one of my friends in the future! Great value, great experience.

This place is beyond wonderful its so beautiful staff is amazing a great place to get a manicure pedicure spa treatment. The hotel has a beautiful delicious brunch highly recommend.

Love this place, just watch out for the extra crowd in May and December. Still, a very lovely place to relax...just one tip: If you must talk, please be kind to your neighbors and keep the volume low so the rest can relax

Wonderful place to refresh, restart and spend the day. Excellent for solitude or a group of friends.I love Kellys at The Mission Inn.

Great staff and services provided - 5 stars. The facility - 1 star. The womens sauna not working, only one shower in the mens locker room working, and the shower in our cabana not working.

Kellys spa was amazing!! Definitely give them 5 stars

Awesome amazing Spa !! Love the facials and massage therapists are great..amenities too.No hard push on the lines they carry either which I really appreciate.

Valerie was my esthetician and she was lovely. She had a warm vibe and made it very relaxing. Definitely would recommend.

The best spa experience! The staff are courteous and professional.

One of the best but hard to get appointments.Need to hire more people

Awesome amenities and very attentive staff. Smells AMAZING there too. Will be back, for sure!

Couples full body massage is on point! Highly recommend it

Kellys is a awesome spa! I always enjoy my time there. The employees are always very friendly and helpful. I will definitely go back!

Great place. Very relaxing and the staff members were very friendly.

Hubby got me a gift card, wow, so glad he did! I had a facial, scalp treatment, and a pedicure. All were very wonderful. The atmosphere is very luxurious and calming. Fresh fruit, tea, beverages in the lounge area. Use of the spa and pool as well with your visit. I felt comfortable and pampered from the moment I walked in! Cant wait to come back.

Friendly helpful staff great cosmetic products

A lovely, luxurious experience! I wanted to pamper my mom for a milestone birthday and Kellys Spa made sure everything was right. Thanks for a special and memorable day!

“The best way to spend a day.”A spa day that last the whole day. Using one of their packages, I took a friend and celebrated connections. Not my first visit, but just as wonderful as I remembered. Not only are their therapists well qualified, all the staff is just there to help and pamper. No pressure to buy anything, very low key and restful. Lounging at...

I went today and had a wonderful experience. Beautiful place friendly staff and above all very professional and clean!! I will be going back!! Thank you so much.

I was a guest first at the Mission Inn Hotel and Spa and then I worked there as the Director of Sales and Marketing. I can tell you that the plumbing in my room was scary. I never knew if the toilet would flush or not and I would be stuck in the bathroom with an overflowing toilet. As for the restaurants, the food was good except for their Mexican restaurant, which was the worst food and service that I have ever encountered. Actually, to be quite honest the soup was disgusting! The drinks were made with powdered mixes and not like what I have encountered with real, delicious ingredients like in New Orleans where I am from. Dont let the Mission that began as a Catholic Mission fool you if you are seeking to experience history. Their is a gigantic Buddha on property and the Catholic Church is closed for services on property. They have silenced real history at this hotel with paganism. As for my job, my faith was detested and my whistle blowing as well. They dug and dug until they found something on me and then fired me. What followed was the entire executive staff being fired one by one. They have more turnover there than a 24/7 Ferris-wheel. Lastly, they seemed to be very discriminating to me. The Roberts who own the hotel are die-hard Republicans and they are TRUMP supporters. Watch out! The spa performed illegal procedures while I was there and they were sued.

Great spa, friendly and very swanky

This review in no way reflects my massage therapist. She was great, professional, and kind. Unfortunately, I am bad with remembering names, so she will go down as a 5 Star unsung hero....The 3 star is for the spa itself. While everything was fine and harmonious and all that, i just didnt love this spa. I guess I am spoiled with my first spa experience being the Four Seasons in Westlake Village. Kellys Spa is located in the historic Mission Inn, in downtown Riverside. The entrance to the spa was actually really pleasant, i think they have some type of scent generator outside haha.Once in, the check in area is a little small, but very peaceful, and loaded with merch. The staff is super friendly. My real gripes with this place are:The size. It is small and you just dont feel free.Not a fan of the co-ed waiting area.The steam room was luke warmThe showers are small and there are only 2The positives are the price. While it is small, there are full amenities. Even with my 25 minute massage i was offered champagne. The staff isthe other great thing here. Every person i encountered was super friendly.I do recommend this spa though. It wasnt bad, Im just a dick.Until next time...

Great amenities

Lack luster spa treatments. Had a body wrap that led me to believe I was being punked. Over priced. Kelly Roberts needs to woman up and get more involved with a spa that holds her name. The entire hotel is slowly going downhill while there seems to be no change in sight. Cheap mattresses, The HideAway across the street waking you up at all hours, horrible food at every single restaurant associated with the hotel, When we think of The Mission Inn now...Meh, lets go somewhere else. Kelly thats what youre associated with....cheap mattresses. Gross.

Its ok I spect more offering more drinks only one juice is not enough its to expensive to just offer that little bit

Best spa

10/10 would come here again!

Would give 0 stars if possible, be careful when purchasing packages they are not as advertised

Positively amazing.

Absolutely outstanding

Love love love

3RD TIME IVE MADE AN APPOINTMENT WITH KELLY AND WHEN I GET THERE SHE ISNT IN!!!!!!!!!!!!!!!!!!!!!!!.THATS NOT RIGHT!!! PLUS I PICK A COLOR OUT (REG POLISH) BUT THEY INSIST THAT I USE A DIFFERENT ONE!!!!!!!!!! NOT AT ALL HAPPY!!!!!!!!!!!!!!!!!!

What a skank