After waiting in line for 30 minutes to get in we went to the bar to get a drink. We were informed that the bar was closed to customers and to go to a machine and a cocktail waitress would come by. After 20 minutes of waiting for a waitress to show up in the smoking room, which by the way was silent - no music, I went to the customer service desk to complain. Who did I find there chatting with the customer service person? The cocktail waitress I had been waiting for! How do I know? She told me! She took my order right there which I had to repeat 3 times. It wasnt hard - Bud Light and a Jim and ginger. Asked customer service person to turn up music. Commented that we were there for some fun and relaxation and we werent in a morgue. No music in the smoking room still. I had to ask a cocktail waitress again and it still was not done. If this is the way Rosies on Midlothian Turnpike is going to continue to run, Ill not be back. Not my first trip here. Started coming when it opened and it was great - Really going downhill now. Oh, and by the way. Rosies mgmt really screwed up when they decided to raise the price of beer from 4 to 5 dollars. You took your servers tips away. You see, a customer will give that extra dollar to the server, but less likely to dip into their pocket for additional money. Stupid business decision. Maybe thats why youre servers arent paying attention to your customers.
If you plan on going in the new Covid 19 era, please bring your patience. You will wait in line for at least 45 minutes depending on when you go. I went to get my robe today on Midlothian Turnpike and I just kept it moving. Just beware.
I love going here, always have fun. Plenty on sanitizing wipes and hand sanitizer. Social distancing is enforced.
This is Not a Casino, so dont think it is. It is exactly what its called, A Gaming Emporium. They look like slot machines but they are video game machines. With that said, it is s very nice place and something fun to do. You can win money but know that its not the same as a real slot machine.
Its cool, when your used too other Casinos ... these seem dated even tho their new. If that makes sense.
Wish this place was totally smoke free, and I wish they would get a couple coin pusher machines. I miss those. Other than that nice place.
Always have a blast when i come here.. Great place for spending time with family & friends. The food & drinks are always on point & very good. The staff is super friendly & helpful with whatever you need. They have a smoking game room to accommodate those who smoke but still would like to relax & play the machines. My luck have been good in here as well i been winning a decent amount of money these last few weeks.. Scared money dont make money lol.
The food was awesome! A nice night out, I had a wonderful time with the wife. A great place to hang out!
Adorable and friendly staff. The best cheeseburger That I ever had in my life and I travel. Fun environment. Management is on point!
A nice place clean environment all the staff was friendly great first-time experience Ill have to check out the other location
Nice place & staff. There was staff constantly wiping down the games as well as sanitizer wipe availability. Temperature checks at the door with spacing practiced with plexiglass spacers. Required masks before entering & random reminders for so.
Sometimes i think the machines are rigged becus you keep putting money in the machines and you dont get a bonus or free spins til youd done put $100/$200 and thats unfair. Id would love to hit a big jackpot to pay for my back rent becuse im going to be evicted in 14 days and got behind due to me being in a hit and run accident,and trying to learn how to walk again. Im ing i could hit something? However i still love Rosies its my gaming place and becuse i always have fun!
Lots of fun. I like to win. Very exciting.
My friend and I came from Fluvanna County to Rosies. Great atmosphere. Staff very friendly. I won money and very pleased with my profit. Will be back.
First time going and was definitely not a disappointment, 5 stars because I won $300
The most sorriest casnio i ever seen. Dont pay to play. Appreciated the temperature device used.
Love this casino. Didnt win any money but enjoy playing
I couldnt believe i had the time i did. it was awesome. They had good machines that paid. Its small but sufficient. Ill be going again when i come back down south.
Awesome loved it had a blast my new favorite place and being a night owl who suffers from insomnia it is perfect especially since everything
Well went to rosies out new Kent when got there noticed someone had my other gaming card which suppose to be canceled anyway someone had stolen my comps and my wins went on that other card I told them what happened wanted to know who used it stole my winnings they just said oh well did not investigate who used my comps or bothered to check it out like no big deal man told me that I was lucky someone was building up extra points for me what he said no investigation just played it off like no big deal so next step lawyer guess the lady there told me that it was ok for her to have my 4 digit pen light skin black girl told her that didnt think that was there policy she said it was ok I know she was lying she was in on stealing my winnings also feel cheated lied to did not tell me who stole my comps like no big deal does this seem strange somone lying hiding something its a crying shame
This was my first time at Rosies and I found the employees very helpful and friiendly! We also had the burger and fries and it was delicious!
It was fun, nicely decorated, spacious, friendly staff, great give aways, lots and lots of slots machines, lots of people
Well Staff & awesome entertainment with excellent alcohol beverages. Great place to relax & still have fun.
I came, I played, Had Fun and Won! And Left. Its Great to #AddLife!
1st time visiting and I enjoyed my visit 100%
Fun place to relax, but dont expect to win anything unless youre playing max bet
First Time!! Extraordinary Experience! Everyones so helpful!!
Great place to just go have some fun. Customer service is great.
Great Experience,clean & the staff was very friendly,also won Sum So head on out and try ya Luck!!!
We had a good time. They were not enforcing mask wearing.
Its nice but I dont like the win percentage based on the games you play.
I love that place! Im not rich so I cant spend that much. I wish I could win the jackpot!
I win more than a came with everytime ive come.
Simulcasting house racing, slots, and a bar. Its larger location than what youd expect. Slots are pretty good and there is a good amount of parking.
It was comfortable, the AC keeping the place cool, Cashier machine were very accessible.
NEED MORE NEW AND BETTER SLOT GAMES!Dont get me wrong, this is not the worst casino my fiance and I ever went to. Dont let the size of the building fool you, it is actually pretty small. Staff were very friendly, cashiers, restrooms, restaurants, reward clubs were all easy to access to. The floor and walls were nice and reminded me of a smaller version of Live Casino, There were no table games, only slots. The slots were very well spaced out and had a plastic wall barrier between each slots due to COVID--19 and they temperature check as well with a special camera you look into to measure your temperature at the door.There were three issues with the slot games:1. They were very old and outdated games. Nothing like you would see at Live, MGM National Harbor, Dover Downs, or Charles Town. The sound affects and graphics on some of them like Ninja Magic reminded me of the Sega Arcade games back in the 90s.2. All the games were made by the same company Wigos. You wont see known names like Konami, Azures, and other big brand names with cool effects, screens, etc.3. All of their games you can play Max Bet to get a chance to play the jackpot rounds. Most of their games start from $0.20 cents to $2.40 range. They do have some $5 games on the floor and a special room for higher bets.4. Majority of the games they have are the same type and style of playing since they are made by one company.All in All this place is not for serious slot gamer who like fancy tech slot games. This is actually a place for locals to hangout after work, seniors who dont play big tech games and like the old fashion ones.If you are someone who is passing through and want something do to in the Richmond area, then I would recommend it. If not and you are into bigger fancier tech games then you would probably get 5-10 min worth of fun on one game. As I said before the games are by the same company, outdated, and basically all the same games if not at least the playing style.They also have a smoking area as well and their burgers, fries, and customers service were really good. Maybe 5-10 years we will come back. If you want something better I recommend Charles Town Raceway and Casino, WV, Live Casino and MGM in Maryland, Dover Downs and Harrington Raceway Casino in Delaware. They have other casinos in Delaware that is better as well.
Ive gone to MGM so much it doesnt compare. But Rosies is fun if you want to just get out the house. Its local. Have a few drinks bet on a few horses and the slot machines. They dont have the tables. But again its a fun outing!
Relaxing setting would love to win a couple of thousands and do time go in experience remember but wisely
Decent place but not as fun as i expected charles town is alot better these machines take your money fast an not many quarter machines
A wonderful getaway. This keeps me from going all the way towards DC to play at Maryland Live. Save money and gas.
Great environment to have some fun and win some money
It was fun and the food was better then I expected
This is a place where enjoy spending money.
Better than I thought for a non gaming town.
First time there, Manger was very helpful in my new experience.....
Ive been to Rosies quite a bit ! So far as to the payouts I havent seen any ! They say that these slots machines are suppose to win between 4 and 5 percent well I have been there and spent a 1000 dollars and never hit anything close to a descent hit ! I know for a fact that its not good choice to go in there and THINK your being treated fairly but go see for yourself !
Good for generic slots. No other games and no Wheel of Fortune.
Its a good place to go to but they need some more games
Its nice and clean but a little on the boring side. They more than just slots and need to at the quadruple the OTB section as its a rather small area
First of all, you do not even feel how time flies when you are in this place. It is not a real casino, is more like an “electronic machines” type of fun. If you want to win high, you have to spend high, it is basically a hit or miss. These machines are a random win, so do not think the Jackpot must be paid to someone; it might never be paid. Gambling is not my type, but overall it was a nice experience. While there, I’ve seen a couple of people hitting over two grands. Gamble responsible and don’t get tricked by these machines!!!
Had fun losing, but which I could win some times
I love live live rosies.
1st time ever gambling, had an amazing time. Great options for games and the FRIES are AMAZING!!
Impressive COVID measures temperature checks at the door screens separating each machine.
Best place in Town!!! I like it.
Very clean, social distancing, friendly staff, and a surprisingly safe atmosphere.
This place was packed! Went on a Friday.Every hour they gave away $250 in cash! Gotta love it. Smoking and non smoking sections. Games from 1 cent to $30. Beers $5, drinks and shots much more. Had a good time. Staff was/ is helpful for newcomers.Cheers and GL!
First time there. I really enjoyed myself
Employees are friendly helpful and funny. Food is good burger and fries also turkey melt, pizza too. Bar drink rosies punch nice. Some bigger exhaust fans in smoking would be nice on busy nights. Just depends on how lucky you are. Machines are hit or miss. Its gambling..good luck.
Slot machines, I stopped in for food, which was very pleased with the food.
I NEVER WIN ANYTHING WHEN I GO THERE.
It was a good spot to kill some time. Good casino atmosphere. Only slots available. Hope it improves the gaming options.
Spaced out.. and friendly Service
One word HOT CHICKS. The place is laid back. A lot of fun. Personally I do better when the place is packed.Yesterday as I walked up going in, there was a crowd and news people, the Casino was giving a large check, donation to veterans. Cool.
Always entertaining and chances are always good
My first time there, I won pretty big. This was my second time there and bringing my friend for his birthday. He won $150 and was elated. Food is great and the staff is really nice. Short of losing $20, I really enjoyed myself.
Nice atmosphere, especially when they first open in the morning. The fries are absolutely delicious! Theyre sweet and salty with just the right balance of both. One order of fries can feed 3-4 people. The Turkey Melt sandwich is awesome too! A nice way to pass the time. Enjoyment!!!
I love going to Rosies I enjoy being there
We had a really nice time. There arent any handles on the slot machines. There also arent any.card tables. All of them Chinese are push buttons. There are no free drinks either. There is however, a bar and section to eat. I wouldnt really consider this a casino. Its more aptly a game emporium for adults. There was security. The parking lot was spacious. It was clean inside, including the restrooms. It was over all a good time. Nice late hours.
Simple gaming hall. Could be cleaner. Not a huge selection of different games but they do have a lot of machines. Most jackpots only a few thousand dollars. Dont expect major casino experiences.
Love this place, Im used to going to Vegas, so love the slots
Nice spot first time there
Great place had an absolute good time
If you want to give away money go
Nice, clean. Had small winnings. Machines are very inviting and new. We were there Early morning so we wouldnt have to battle much smoke.
Fun out of the sun.
Fun place but the machines were cracked and broken
I spent a lot and won very little. Bad first time and second time. No more
I was expecting a little more but, all that was available were slots. Even if there was a machine generated roulette I wouldve been pleased with that. Its definitely a starter casino with the bare minimum. The slots are also pretty expensive. The lowest bet is 20 cents. That was also pretty disappointing as well. I may not visit this casino until they get more options.
I love playing there. My husband and I visit at least 2 days a week. The only complaint I have is people who sat and play 2 machine for.20 and dont have a total of $20 if you add up both machines together. Last this lady played like this for 2 hours and still had $7 on one machine and $4 on the other.Wow!! Now that is crazy
Please Please Stop going there, they are issue 0% Chance to win, i visit there 2 years continually every week 3 time but i didn’t win a penny, and i almost lost 12K, not only me most of my friends didn’t win a penny .
This is gambling lite. Not enough slot machines and not the same quality as a regular casino. We ate in the diner. The food was average compared to the price. The seasoning on the french fries includes brown sugar, thankfully the clerk asked me in advance if I wanted the sugar or not. The sweet tea and donuts were super sweet. Seems sugar is a primary ingredient for flavor. I have a super sweet tooth, but this was even too much for me. The decor is great, but I found it small and a little boring. Think of Chuck E Cheese for adults. The staff was nice, helpful and courteous. Its worth a visit, I just wasnt wowed.
The employees at Rosies on Midlothian Turnpike are so nice and willing to help you. Everyone I came in contact with was genuinely sincere. I enjoyed talking with several of them; Marsha, Victoria, Gregory. This was my 3rd time there and looking forward to returning soon. Me and my husband enjoy the shot machines and he also enjoys off-track betting on the horses.
A nice place to go and sit down and play and win good money. So many different sweepstakes machines to play. Awesome place
Best place for simulated gambling!
Very good atmosphere people win a lot of money here great place to go out to hang out. Nice ball burgers are great. Nice place to be.
I like the casino, but it is impossible to get free spins and bonus spins at the max bet!!! I spent about 45 minutes and spent almost $80 before I got a bonus on the fruit frenzy machine... it’s like you have to beg for a spin .... they need to do better with that..
You have ro come with a least 100.00 or more to win big
Nice place not too crowded, machines well spaced. They have a great burger and new fish sandwich....
Recently visited casino with my brother who is on oxygen all the time. There is no section for oxygen users to. Plug in portables while they enjoy the visit. He was only able today a short time & even though he was enjoying himself and it was his birthday.
The games are old, they all make the same sounds, its to many of the same games ...its 2019 time to upgrade to better games... the greeter and employees are great very nice I will never return though. First and last time.
Very COVID-19 safe!
It wasnt ok their slots are hard to hit, I guess they are making up for the 3 months they were closed, I wont be running back there anytime soon!!!