I really liked the stores layout,options and tidiness. The only reason I gave it 1 less star is not one employee talked to me and they were listening to music with headphones in both ears. Cashier barely made a customer service attempt

Love this store. Loving this yarn!

Amazing atmosphere, great customer service, I love going in and if I need help finding something the employees go above and beyond to help me find whatever Im looking for, I love this store because of how at home it feels when you first walk in and how your welcome right away

The store is is nice and helpful but dont order on line. Placed an order 17 November..got my tracking information on 20 Nov but numbers didnt work contacted them and was told oh I can see it you will get an update shortly. Called on 24, 27, 28 November and reps told me its out and will be delivered 1 December. Called on 1 December and was told oh not they were wrong its still processing or might be lost but she would send out a new order 2 day shipping (2 days later) no order nothing processed and the rep told me you will have it tonight I said I need a track number he told me that UPS is sorting the packages and will give number when done, explained that they generate ups tracking when they print lable. Now order will be here on the 9th of December, almost 1 month later for a project I need done by 13th and need 10 days for product to cure before handling. NO ONE CARES they all lie to get you off the phone. Stick to Amazon or Hobby Lobby.

Many different items for everyones hobbies and crafts. Have a good selection of items for the education of children.

This place does rate among The Home store or Hobby Lobby! Not as good quality.

It is clean and well organized and the staff is helpful.

Always clean and fast ck out.

The employee working in framing was so helpful. He showed several options and guided my to a great affordable project.

Despite current supply issues, I was able to quickly find what I needed. My transaction was efficiently processed by a happy team member . The only reason I have it four stars is for the lack of shopping cart collection in the parking lot

Found our Birthday gift 75% off .

Neat place to look around and find new stuff for making crafts

Great selection if you like crafts or arts! Prices are reasonable and they often have sales and coupons. I go to Michaels to get supplies for making jewelry and my artwork. The one negative thing I see consistently is a lack of cashiers. Today I was in line behind 3 people and there were 3 more people behind me and there was only 1 cashier and she was very slow both in checking out customers and in asking for more cashiers.

We love crafts and they usually have everything we need

Staff not friendly or helpful and no longer take competitor coupons and when I said something at the register to the cashier, she didnt even try to help by offering their coupons to help cover full cost...left the items and no plan to go back

When I went to the front on 5/29 around 4pm they had ONE cashier and the supervisor could see the line yet kept ignoring it. The cashier was slow and unhelpful. One of my items rang up wrong and I informed the cashier and she jusf stared at me. So I had to go back and get the price myself. Once I did the 20-something manager finally came over and said she couldnt fix the price bc it was too much of a difference. It was marked wrong and not my fault! I was spending $150 and not looking for a steel. The cashier continued to slowly check me out which was Irritating. At the end I had a coupon and told her the code she said well do you gave the varicose and I said well I dont see it so she grabbed her phone (which was right next to her hand and now I see why there was no help in the store) and said well its online somewhere. Not helpful at all.The 4th of July spinner I bought for $10 immediately unraveled when we put it in the lawn once we got home so my hubby went to return it the next day. The supervisor again eventhough we had a receipt saif its seasonal and cant be returned. Wth? It broke 10 seconds after I put it in the ground!Ive never had such a bad experience at a store before.

I just went in to buy a gift card. I did look around a bit and they seemed to have a good collection of craft stuff. The staff was very friendly and helpful.

My lady usednto live in there

The biggest one I have ever seen.

Nice store, love crafting!

Of the two employees I needed help from one was super helpful... the other not so much but overall it was a relatively pleasant shopping experience.

Yarn selection was great. Wished we had a bigger store but all things considered Im happy with everything I found.

I found some great deals, even though they didnt have what I originally went in there for.

So fun to shop here! Prices are reasonable and wide selection of items. Crafters place to go!

Everytime I go here I feel like Im being watched because I dont look like someone who should be at Michaels. However, nothing bad to say about this store accept for there exist out was confusing for me my first time visiting

Eh.... Asked for help and I think I knew the layout of the store better then the lady that attempted to try to help meThey have a lot here and it is good quality for the most part, I will keep coming back but my expectations have been lowered as far as staff.

Theater! Far one of my favorite stores. Has everything your looking for from crafts to baking!

I love their sales and this store makes me wish I had neverending free time and endless money. Alas, I must adult.

Lovely arts and craft store. Organized and clean. I would recommend this store to all crafters

The staff is always very friendly and the store selection is restocked often. While looking for wedding decorations, there were a few things I needed more of, one of the workers went above and beyond to tell me when the truck would come in with more so that I knew when to come back. I love making wreaths and other decor from their artificial flowers.

They have just about everything you need and want for arts & crafts, hobbies, decorations, and more. Ive spent hundreds of dollars on custom quality frames that would have cost me thousands elsewhere. I love this place

Has what you need

Ive been coming here for years and they always have the items I need. The employees are also really helpful

It is Dec 3, 2019 and the 50% sale is on. Even though most prices are a bit rich for my wallet, I did find SOME tree decoration happiness. Thanks Rachel!

A good place in Rapid City for Arts and Crafts supplies. Reasonable deals.

I love Michaels. They offer so many sales. Discounts on everything throughout the year. I bought the cricut easy press around Christmas half off. They have a large supply of all of my personal craft needs. Its a great store.

Friendly and helpful staff. Good selection of the types of craft supplies I needed for a family encampment. Open, airy, well lighted store.

It is a nice place to get some craft items.

Great selection, use their 40-50% off coupons for better savings.

Always able to find what I am looking for here!

I seem to find better quality products and prices at Hobby Lobby anymore... Im very disappointed in todays visit.

Always something to find and they have amazing deals!

Good place to look for wat you need

Its a nice store but we walked around the store and only found a worker once. We we needed them we couldnt find them again

Our kids love to do crafts and this place seems to have everything.

Always friendly and helpful staff. Wide array of different craft supplies. The app is very useful for.coupons and deals.

Whats not to love? Everything you need for your crafting hobbies under one roof. Always great sales and the staff is very friendly.

I found a nice gift for a friend!

Prices are a bit high but the products are great and the selection is big.

Could spend way to much money here

Had a nice experience with these people. I went in looking for an item that they didnt have. The manager actually phoned other local businesses, at his initiative, to see if anyone else in town stocked it. Thats real, old-fashioned service!

It seems their yarn section is getting smaller and smaller. They dont carry any of the colors I need anymore. I havent been able to get my yarn there in almost a year

Michaels is a great craft store, and the only one thats open somewhat late. It has a wide selection of products and the staff are friendly. Overall Id recommend this location highly.

I enjoy the great selections and clearance as well as occasional 50 percent off coupons. TY.

Great for artist and fair prices huge stamp art selection great ssds staff and coupons availability

I love this place, I always get 40% off coupons and theres always good sales prices

Michaels always great with great service

Friendly staff, always helpful and the custom framing is phenomenal!

Love to buy my picture frames here

You can find so many good deals if youre crafty, I love going to Michaels and finding new things to do

This place was clean and very well organized. I had a question about where I could find kids sewing kits. The lady that helped me knew exactly where to go and helped me find the perfect set!

Fun

I always buy so many art supplies I dont necessarily need but really want. Love this place.

Love spending time with the family shopping in a great atmosphere

My experience at Michaels was great. The staff at the register was helpful and cheery. Truly one of my favorite stores to visit here in Rapid City.

Love the Rapid City, SD store. Extremely helpful associates a d awesome products. Wish we had one in Scottsbluff, Nebraska...hint, hint!

Love the sales! Love the store!

Love Michaels! I never walk out empty handed. Staff are always nice

The craft store with a little bit of everything for many different projects. The prices and sales are great!

The employees are super helpful and knowledgeable of where items in the store are.

Nice store, use coupons, kind of pricey

Large selection. Prices are reasonable.

LOVE THIS PLACE !

Awesome sales~great decor!

Great place for Crafters

Large variety of items with friendly knowledgeable help.

Great spot for crafting or hobbies. Good sales and daily prices.

Great friendly service!

Has everything I need for crafting.

I love the craft supplies

Called for items and was told they had numerous and when I arrived within a half hour they had only 1

I adore Michaels it a wonderful place to get crafting ideas... And the supplys for all your crafting needs! This also includes helpful tips and tricks if needed.

The Halloween decorations are awsome

I went in to Michaels looking for latch hook rug supplies, not really knowing what I was doing. I asked for help from one of the sales people and she showed me all my options for yarn (which is very confusing if you never buy yarn). Overall great shopping experience!

I love Michaels! I cant always afford to shop here but they have some of the greatest items and even really good sales!

I havent been to more than a couple of stores like this before, but as far as crafts go this is definitely a great store. Great location, friendly staff, and fairly well organized.

Great deals!! Happy helpful employees!!!

This store is perfect for creative types. I can lose myself in the wide variety of art forms, dreaming up what I could do with what Ive found. The staff are eternally helpful and asked often if Im finding everything I need.

One of my favorite craft stores!

Staff is always friendly and helpful

I just love Michaels!

No employees in the store to assist you. There were only 2 employees who were each on a register.

Such friendly and helpful staff. Always easy to check out or pick up orders. Great coupons too

Great store. Lots of beads and I love beading.

Great selection of craft/hobby items. After holiday sale prices are awesome!

Awesome for all your craft needs!

The staff is so helpful here, theyre always willing to answer any question I might have.

Michaels always has what I need and when I need it.

Great selection, friendly staff

Good selection of various hard to get craft items. Nephew wanted some canvas for painting, plenty to cloose from!