Just went again and got pens x3 black paper for my white pen.Washi tape on sale loose 3 cents a roll.Art deco paper sheets and sticker set.$11.50 ....but....had my rewards for shopping@ $10.00 only cost me$1.50 quite a haul my daughter.I keep going because the deals are great 70% off before the Halloween holiday.Always a great experience.Socially distant clean between customers at register.

The best place to find everything you need for your arts and crafts.b

I like Michaels, prices are high on some items, have to look for sales. Christmas decor pricey but nice.

Professional and helpful staff. Was able to find exactly what we needed.

Very good love there stuff and friendly staff

Great assortment.friendly and helpful staff. Lots of parking.

Very disorganized, not clean, unfriendly, and under stocked. Will not be going back to this location. Looking for a great Micheals go to the one in Brewster, NY.

Pretty good craft store. The pandemic hit every place pretty hard. But still its a good store nonetheless

They always have everything we need in our art supply needs

This store sucks, rude and slow service. Overpriced to.

I LOVE this store. I got 36 skiens of black embroidery floss here for less then 2 dollars! I also purchased a washi tape for 17 cents! Micheals has so much cool stuff. I totally recommend!

Well equipped for social distancing. Had a good supply of yarn.

Good store has a decent selection

Pricey. But we liked it. Just happen to be that way. A.c. Moore is closer for continuous project

I fundamentally like the products sold at this store but it is very disorganized, many of the employees are too busy to provide customer service (not that I think this is their fault, theres too much to do), and things run very slowly. I usually struggle to find things I am looking for because everything is just dumped into piles and a mess. I find this frustrating because I go into the store a lot and should be able to find things without help, but items are never where they should be. I usually wait a significant amount of time in line to check out. There is usually only one cashier and even when the line gets really long, no one ever comes to help the cashier, even if they call for assistance, or if someone does come to help, they take forever to come up. I have waited up to 45 minutes in a line of 4 people to be able to make my purchase. But the staff if very nice and helpful when they can be. I dont blame the staff, but it seems like things are not running smoothly here. The store used to be very organized and run really smoothly, so its sad to see it falling apart like this. But I will keep coming to this store because there is no where else to go for arts and crafts supplies. Again, I like the store and the staff are really pleasant, they just seem perpetually understaffed.

Had a good shopping trip here. Was able to get everything I needed. They did not carry one of the items I was looking for. Store was clean. Not a problem at register. All in all it was a good shopping trip.

Always has what I need for projects. Staff are super nice and helpful!

Easy to find stuff

More expensive than other craft stores

Good shopping experience nice customer service needs to work on house keeping

Hands down the BEST hobby shop around!! The staff is super professional and friendly. Selection of products is top notch and the prices are right! Highly recommend this store for all your craft and decorating needs.

Wonderful framing is done here!

So happy they have reopened

I found the chunky yarn I was looking for to make a blanket love the colors.

Employees are knowledgeable and friendly, the store is clean and well stocked. I can always find a coupon for a large percentage off of an item which is awesome.

When my iron on applique didnt stay on Michaels has a adhesive for this problem !

Every time I go in to buy something I have seen online, and it shows in stock, they dont have it. Very poor inventory management and it is far from being conducive to creativity. I never seem to get the desire to create anything when I am in the store, as I do in other craft stores. 2 stars for being a large store with variety.

This is my HAVEN!!! If youre an artsy person then this is HOME for you.

I can always find what I went in for and they have a very personable staff

I love the selection!! Always super nice and helpful...and you cant beat their discounts anywhere!

Always great prices. Great place for the creative minds to shop

I like the rare items you find here.

Great sales

Thamk to haly yes good worker yes she can count the money

My first time in this store and the service was great! The cashier was very friendly and helpful. The sales were good and availability of products were very good. I will definitely go back (without my fiancee) LOL.. to browse to pick up some items.

I love this store! Using coupons, there are a lot of good bargains regarding frames and art supplies. I am concerned though about green sustainability of many of its products across the board.

I purchased an item, a Crayola crayon melter for over $40. I went home and found the same item on Amazon for$ 12. 99. Ever to check which cleared on December 4th. They took $77 out of my checking account on December 4th. I went back to return the item and something else that I bought with it and they said I had to wait until December 10th. On the receipt it said return after December 10th. I returned on December 10th and they said I had to wait till tomorrow to return the item. So theyre holding my $77 for longer. This item cleared six days ago. There was not one human in the store that can override the machines. They were unkind and harsh. Their prices are outrageous. Charging $30 / value for an item and then not refunding the customer 4/15 days since it was purchased? I will never ever return to the store. They are ignorant, not customer friendly, and their policies are terrible. I have never met a manager who is unable to override a machine. You took my money, give it back. Be warned. Theyre completely overpriced I would check Amazon before you purchase anything from them. Theyre rude, and theyre ignorant. Best of luck if you decide to shop here, Ill be shopping elsewhere.

I needed help locating paint for a special project. Female employee helped me, she was excellent. Sorry I did not get her name.

I can always find something beautiful here to either use as is or create something original... the prices are super fair too! I have to say I was actually surprised at the wide variety of things that they offer, everything from flowers that look and feel real to tee shirts that you embellish with iron ons or jewels or whatever tickles your fancy! Dont forget the stuff in between.... the clearance isle is awesome too, my sister and I both found great deals there on things that were marked over 80% off!

Michaels was no help to me. I went there looking for diamond painting kitsch and supplies. I could not find anything. I asked for help. When I finally found a person to ask for help they told me go look over at a certain spot. How am I supposed to know where a certain number aisle is. Show me or at least tell me which direction. I ended up leaving with nothing.

I just wanted everything in the he store. Crafts, decorations, holiday stuff!

Had first located item online was at this store. It was readily located and check out staff was so helpful applying discount to sale.

Love this store for all my crafty ideas

Average craft store. Associates could be friendlier.

Amazing selection of craft and decor. I have been going here for years.

Came here for their beefy Christmas sale. Great prices, friendly staff. There sale was so good...we saved over $240!

I have been frequenting Michaels lately due to working on holiday crafts. Much more than past years. Although there are other craft stores in our area. I feel that Michaels stepped up their game this year with supplies and coupons. The staff is also very knowledgeable.

Bigger Christmas decor section this year! Very nice selection. Store was clean and well stocked. I was very impressed.

Always a good deal to pass the weekend with some fun crafts.

It has everything for the creative artistic mind. I found what I need to do detail work on my vehicle, except for spray paint.

Great prices knowledgeable staff

I love this store! I get so many ideas from here that I can do at home. The prices can be steep but they do have some bargains you just have to look for them. There is always a long line to my dismay. They either need more registers or more cashiers or both. When in the early afternoon there is a line.

Best craft supply place staff always will to help with question

Large well stocked craft store with a nice variety. Nice staff as well.

I dont. My wife does and we spend a lot of time here. It seems to make her very happy.

Larger than most locations, very good stock of paints.

Coupon was misleading and of course did not apply to the item I purcased. Store was neat and clean. Cashier was pleasant while telling me line 4 of small print said no discount for my purchase

I was so happy to be able to go to MichaelsOn my own now I was in rehab recooperating for the last 2 years and my sister would shop for me I love Michaels they have everything I want keep doing what you have been doing

They have a huge selection on many different tools and items to craft with. Probably the best selection in the area.

Pleasure to shop in the store. Fast to cash out, line move fast.

Great sales...large selection

A totally enjoyable experience !

Did a great job making a display case for a replica revolutionary war gun.

Very helpful staff!

Best place for arts and crafts projects. Perfect for everything you might need for school projects for your children. Always find exactly what I need. One of the employees was so nice and helpful that she gave me the teachers discount to help me get what I needed. Im super grateful!

Great customers service

Love this place! A Grownups Candy Store of Arts and Crafts!

Love the Poughkeepsie NY location. Friendly staff & they call for cashiers when the line is more than 3 people

Place was over crowded with merchandise and employees were useless. I ended up helping a fellow customer.

They have a decent collection of arts and craft supplies.

The food was excellent and both the ownner and our server were friendly and attentive. Our only complaint was that service was TOO quick; we hadnt enjoyed our cocktails before the salad arrived and the main course arrived minutes after, before we had enjoyed our salad. Other than that a pleasant experience. I recommend the apple salad dressing.

Great service! Great people

The store is very organized. The staff knows their product.

By joining their email list my fiance saved 20% on his first purchase which brought the total $17 cheaper than it would have been.

Great place to find holiday items, crafting supplies or that exta something accent for the house...and dont forget party supplies

Always a pleasure to shop there. Love the coupons.

Simple craft store with wonderful people

They still carry everything I need. Sometimes they have great prices. I had an awards card but then they stopped with the actual card and apparently not everyones information carried over so the time I took to do it the first time was obviously a waste of time. Checking out is always slow due to only one clerk on register and they go slow.

Love love love to shop there

I love this store always have what Im looking for

This is my secret Christmas gift store if youre looking for some great gifts for kids they have it

This is a great store. people were friendly and helpful.

Always a pleasure to shop here. Decent prices and the staff is highly knowledgeable and friendly. Plus, they always have sales and big discount coupons.Management is great as well. Clean, organized store!!

I got great deals on Christmas items using their coupons. Will be going back today!

You can always find anything you need and then some!

Love Michaels for crafting, artwork and unique items for the home.

On May 25 2019 @ 2:00 I have been in this story 3 and each time I kind not get any help from anyone who works in this today I waited 15 minutes before anyone thought about coming back to help. This is not good for business when its like 5 people just sitting around in the break room talking the manager was very rude and disrespectful. IThe manager did not want to look anything up in the computer for me or go see if they had the item in the back. I will never step foot back in this store after today I feel like they are racist because everytime I been in this store I have been treated poorly.

Service wasnt good. Its difficult to find help in the store because there is no staff to be found.

Prices are good and coupons can save big bucks. Not crazy about the new cashier layout because the line can be long at times.

I just go there for some specific items that I can not get somewhere else

Only go here for custom framing. Regular checkout lines are pretty much always really long and really slow.

Great crafts and housewares

Clean and very organized. Compared to other art supply stores its not too terribly difficult to find someone and the employees all tend to have a good attitude.

Great friendly staff.

Its exactly what you would expect from a Michaels. Decent quality of the items, but the selection can be limited if they are busy. The staff is friendly and helpful.

Fun place to shop! A great craft store . They also have a great selection. For holiday decorations.

I love the discounts. Live the wude array of crafty items. Name it they probably got it. From simple diy to even the more complicated bit! Prices arent that bad either

There is absolutely everything for crafts

Good products, but high prices. Friendly staff.

I live Michaels. Like even more now I know they give 10% discount to Seniors. Wish I knew this earlier!