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Kona Reef Az - Phoenix
3217 E Shea Blvd UNIT 4, Phoenix, AZ 85028, United States
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Re
Review №1

This store never ceases to amaze me. They make such an effort to provide creatures beautiful, healthy, temporary homes. I dont think Ive ever seen such spoiled, well fed fish. The staff seen to know what theyre doing and have a real passion to learn. If you ever wanna get into the fish hobby, this is an excellent place to start.

Ju
Review №2

Love this place! The staff is very knowledgeable and friendly. The pace is immaculately cared for.

K
Review №3

Love this hole in the wall shop! Nathan helped my son pick out some tetras for his first tank. He answered tons of questions and explained to us the best care methods. I appreciated his thoroughness and patience!

J.
Review №4

I came here on a recommendation from a friend and he wasnt wrong. This place is SUPER cool. Makayla was very very patient, helpful, and knowledgeable. She pretty much knew the answers to all my questions. There is a surprising variety here with ALOT of saltwater coral and plants. I definitely recommend checking this place out. I thoroughly enjoyed it. Thanks again for your help Makayla. ( sorry if i spelled your name wrong ) oh and the shirts and hats are pretty cool too!

mi
Review №5

Ben is the absolute best. They have beautiful salt water and fresh water fish. He answered all my questions and assisted me both my salt and fresh water. Great prices . It was 30 minutes out but totally worth the drive. I came in for filters left out with a few fish and live plants. High recommend. Other staff was very friendly and attentive when I came in. If I could give 10 stars I would. Gotta check them out.

Ri
Review №6

This place is a little hole in the wall but they have plenty of fish at decent prices. Ive been here several times and its always been busy and the staff is always extremely knowledgeable and helpful. Would definitely recommend.

Ch
Review №7

Im SO glad I happened to find this place today. Its a beautiful and diverse. All the tanks are immaculate. The staff is very knowledgeable and helpful and they run great specials and promotions. Tyler helped me today and he was outstanding!

Da
Review №8

A home aquarium is a new hobby for my husband Scott and the staff at Kona Reef have been absolutely outstanding! Weve had so many questions - and all have been answered with great knowledge and patience! Today we went in to purchase some additional fish for the tank and Ben was so kind! We had some specific ideas about what we were looking for and Ben showed us as many options in a nice variety of price ranges. We are sure to become regulars here and highly recommend Kona Reef AZ for all your home aquarium needs!

Ja
Review №9

I started a brand new salt water aquarium and got exceptional advice on fish and corals to buy from this location. The associate Tyler really helped out and answered all my questions and even took my calls when I had questions on setup, etc. He took the time to explain everything and the recommendations he made so far were dead on and right. If you go to this location, ask for him and he will help you out.

Cr
Review №10

Extremely clean, great selection for coral, saltwater fish and freshwater fish. Customer service is A plus. Im a beginner at this stuff but love fish. I have been going here for years now and didnt purchase anything till recently. So basically been going to the Kona Reff for years just to check out the amazing setup.Luckily now Im in the position to be able to have a setup myself and after traveling around the valley to various other fish stores. My heart is set here. Really cant go wrong. Thanks guys :-)Note. They are kinda hard to find but once you do its easy. Kinda hidden in the back by the scuba shop.

Ni
Review №11

Really pleasant experience this morning getting our water tested and subsequently buying some fish for my daughters aquarium. Ben was very helpful and guided us towards how to manage proper chemistry in the aquarium, picking out fish, and answering all our questions we had; his customer service skills were exemplary and I will be returning to give them more business in the future!!! This is by far the nicest aquatics store in Phoenix that we have visited!!

Ja
Review №12

Awesome store. Clean tanks, healthy fish, cute dog. Pretty busy store, Ben got me in and out and answered all my questions. Kids who work here have impressive multitasking skills- be patient they know theyre fish

An
Review №13

Everyone at Kona is so nice and helpful! Im so glad I live around the corner so I can come in any time I need something. Best freshwater selection in the area for sure.

Je
Review №14

Love this place! New to aquariums and the fish life and the people here helped us get set up over several visits with everything we need. They are full of amazingly helpful advice and will direct you to what you need!

Me
Review №15

I can not say enough great things about Kona Reef. We have been to the store twice in one week because we just enjoyed the experience so much. This is not a chain pet store with inexperienced employees. Both times we visited the store, the employees were kind, knowledgeable, and welcoming into the store. Kona Reef is our new favorite store and we will always turn to them first for our aquatic needs. Don’t forget to say “hello” to Rooster, their super sweet and super shy “guard” dog. Make sure to check out the rays, sharks and eels in the back of the store. They have a wide variety of fish, both salt and fresh water, plants, ornaments for your take, food for your fish and conversation for your geekiness!

pi
Review №16

Salt and fresh water aqua needs. Great staff

Ke
Review №17

This is a very nice store. It is clean and organized. The fish and coral are set up in several tanks with plenty of space in between- it did not feel over crowded like other stores. The coral racks are set in shallower water, which makes for easy viewing. The sitting area in the front with a big tank is pretty and relaxing for those waiting on others to finish shopping.There were 4 staff members present when we were there, and they were very kind and attentive. You can tell that they take pride in their work. The prices are reasonable.Overall, a great experience and we will be back for sure!

Br
Review №18

Nice people and fully stocked on what Im looking for. The guy was really nice and it seems like a fun place to work too!

Sa
Review №19

They have ran horn and mts snails in there plants and dont advertise it dont buy plants here.

Ra
Review №20

Amazing store with so many beautiful corals and fish! I love the display tanks as well, they are gorgeous.

As
Review №21

Without question the most amazing saltwater store I have ever been to!! The customer service was phenomenal and the employees gave great information! Would absolutely recommend coming in yourself and I will surely be back!

Je
Review №22

Awesome place! The inside is wonderfully designed and enjoyable to be in, and the staff is very kind and helpful—especially Alex. Thanks for all the help guys!

Mi
Review №23

I have been keeping freshwater fish and dreaming about setting up my own saltwater fish tank since 2012. Ive been to nearly every local fish store in the Valley and this one really does have it all. Gorgeous and green freshwater plants, vibrant, huge coral frags, and a healthy and fat livestock selection. I only ended up buying a little bit of Java moss and a fancy new HOB filter with integrated UV sterilization, but after such a great first impression Ill be going back for any future desires.

Pa
Review №24

Staff is good but I had bad experience. bought 2 fishes but unfortunately 2 fishes dead. Note I have 6 other fishes in my aquarium rest of the fishes are good.

Da
Review №25

A $40 dollar Lyft ride was SO worth it to see their AMAZING gallery of coral and properly displayed prices and easy to navigate(albeit numerous selection) store. I got the exact things I needed and more. SUCH beautiful coral for the best prices. AND to top it off they actually use full strength copper to quarantine the fish right in front of you. I tested using Hannah checker at 2.5. which you if you know that is the end all know its all dead and gone level. but not into toxic territory. That impressed me the most. Now you will have to manage the things copper doesnt assure and that is brook and uronema. They atleast make sure ICH and velvet are taken care of and that is the hardest part. API general cure or metroplex will do that. and you can even do that in display by binding to food with focus.Now i would like to see more medications besides copper there in stock. As well as Hannah products and reagents. Hannah apparently doesnt allow geographically a dealer more than one per area/state. They have such quality freshwater fish. I do not know what disease treatment they do for them. Sure its not copper because of the plants in the system. Anyways just a few things. OH the biggest fish I have ever seen in ANY store is there. Gotta see it. Overall the availability of coral and fish is insane in these times. WELL WORTH IT

Sa
Review №26

Very kind staff and beautiful tanks! The fish were well taken care of as well which is rare in fish stores. My new go to fish store.

Ja
Review №27

This is THE BEST FISH STORE in ALL of PHOENIX!!The OWNERS are the BEST and the NICEST!!Staff is very friendly and super nice!!!Keep up the good work!!

El
Review №28

One of the employees sold me a wrong fish and he wouldnt admit hes wrong. Very bad customer service.

Mi
Review №29

Beautiful place, practices social distancing and a cool staff, let not forget about the beautiful fishes

Sa
Review №30

10 out of 10 recommend this store! Im new to the aquarium world and they have been super helpful in getting my new tank set up. Theyve answered lots of questions and have never pressured me into more advanced things. All the aquarium water is nice and clean and every fish looks super bright and active. The prices are all very comparable to the big box stores too which is great! I will 100% be going back!

Er
Review №31

This place is AMAZING! They are so knowledgeable and love to help! If you are new to the fish world, or have 5 tanks, this is the place to go! Everyone there is great and does a wonderful job answering my questions, but I always look forward to seeing Dylan. He always goes above and beyond to help me with all my coral and fish needs.

Ri
Review №32

Every time we have gone in the staff is super friendly and happy to answer any questions. There is no doubt they love fish and their job as well with how excited they get speaking about the ones they have. Plus out of all the fish stores I have been to its by far the most beautiful and has the cleanest looking tanks.

He
Review №33

Always great advice and a Beautiful assortment of coral and saltwater fish!! Mickie and Parker always take great care of me. They go that extra mile! Keep up the good work!

Co
Review №34

Amazing service, very knowledgeable and professional. The gentleman even called the boss to get accurate pricing when they werent 100% sure. Great selection of fresh and saltwater fish and coral. Amazing! Thanks Trevor!

Bo
Review №35

A+ store with a great selection and knowledgeable staff!

Th
Review №36

I have been to a lot of ifs in the valley but I keep coming back to Kona Reef. The staff there is awesome they know their stuff. Last time I was in they gave me some great advice on hair algae problem two weeks later starting to see it pay off! Thanks Parker!

Al
Review №37

Such a beautiful store! It’s like an aquarium, but you can buy the fish! Even my non-fish person friend was really impressed. The tanks are very clean, and nearly all of them planted. The fish looked healthy, and those that weren’t were obviously quarantined in a separate tanks. I only saw one dead fish out of that entire store full of fish (at Petsmart, sometimes you’ll see entire tanks). They obviously care and maintain their tanks, and their staff ask questions about your set-up before you buy the fish (which is amazing that they care they go to good homes).I bought a betta from there that was labeled as a male Nemo Koi Plakat. Nemo’s have a very high coloration sometimes having 5 colors on one fish! Anyway, my fish was $40, and didn’t have much coloration, but I really liked the personality. I got it home, and once I got a closer look, realized it was female. The other fish there labled as Nemo Koi didn’t have much coloration either. The reason for the four stars: I wish for $40, they had correctly gendered the fish, and that the fish had better coloration for the price. That being said, I would definitely buy a betta from them again, they keep them in planted tanks instead of cups, and my fish is so healthy (normally when buying from PetSmart, I have to quarantine and medicate, and they usually have residual health problems).Overall, wonderful store with wonderful fish! Definitely worth supporting ethical fish keeping, even if I have a couple small gripes.

El
Review №38

Cant Stop, Wont Stop buying from this store. I love the great selection, the loyalty discount is awesome and just another way they show they appreciate their customers... I havent found any other stores that do this. Really knowledgeable team too, you can tell they have a passion for it and really enjoy helping you figure out what to do to make your tank top notch. I only shop here and their surprise location, its just a waste of money going anywhere else.

Ka
Review №39

Addicted to this store! Always clean and best coral selection I have ever seen. Everyone is very friendly and knowledgeable. Can’t wait to add to my collection. Customer for life!

Ma
Review №40

Super friendly people working here! Trevor is the one who helped me, and was able to able to answer all the questions I had. He is very passionate and knowledgeable about his job. Definitely will be coming back here, and will recommend my friends too!

an
Review №41

This place is the best for marine and freshwater. The fish, plants, and corals always look healthy and the tanks are always clean. Kona has everything from corals, plants, supplies, and water for a great price. The two employees I usually get advice and help from are Trevor and Parker. Trevor and Parker are always nice and have great advice on anything from aquarium problems to fish selection. The best part is I never feel like Im getting ups sold or pressured into bad decisions, which is a problem with a lot of fish stores. Id highly suggest going to this place to anyone.

Fr
Review №42

Amazing staff. Very friendly and patient with all my questions. Every single tank was spotless and beautiful

Ju
Review №43

The best local fish store, employees are always happy and so helpful every time we come in.Everything they sell, they use, so dry goods can be a bit limited but you know the stuff they sell is high quality.Definitely recommended for any fish keeper!

Ra
Review №44

This place is the bomb.they have any fish or item you could want and if they dont they can get it for you. Excellent knowledgeable staff. Clean inviting and beautiful facilities.

Go
Review №45

Love this place so welcoming fish are healthy too!

Ch
Review №46

Beautiful store, super clean tanks and a great selection of salty critters. Staff is always super friendly and clearly knowledgeable, they even laugh at my dumb dad jokes about sushi and what not. Highly recommend

Ty
Review №47

Pffftttt fish.... You want a talk about fish??? These people know fish. Lemme tell you what, salt? They got em. Fresh? You know they got em. They have so many fish you wont even know what to do. Not only do they have the fish, they know the fish. These are some smart cookies here. Not really street-smart or book-smart but man I would say theyre fish-smart.

Xa
Review №48

Been in here a few times, the people are always helpful and amazing!

De
Review №49

Best place to buy fish and the customer service is Amazing! I always ask For Tyler he is the best. Has a lot of knowledge of frags and fish and goes out of his way to help.

Sh
Review №50

Healthiest livestock in town!! Awesome selection of both saltwater and freshwater!! Mickie and her staff are a wealth of knowledge! She helped save my saltwater tank before it crashed on me!! Everyone should check out this store!!

Ea
Review №51

Nice fresh and salt water fish store with a wide variety of fish. Very clean and clear tanks. Prices are pretty fair too.

Da
Review №52

This store features some of the healthiest frag Coral, most vibrant colored the reef fish that I have seen. Being a divemaster whos been on hundreds of dives around the world from the great Cayman islands to the great barrier reef canebay the wall in the Virgin islands Ive got to say these are the friendliest most colorful fish Ive seen in over 20 years. If youre into aquariums reef tanks or even just curious this is the store to go to to see everything in one spot. The staff is extremely knowledgeable about their trade and are more than willing to educate you on one of the most rewarding hobbies.

Dr
Review №53

AMAZING selections of both salt water and fresh water! Extremely well kept display tanks, frag tanks, fish sales tanks! First time and was very impressed with customer service and knowledge of staff.

Ke
Review №54

Huge selection and professional atmosphere. Very helpful staff. Hands down the best place to find anything your aquarium needs. Will return.

Na
Review №55

I’ve been here multiple times for fish and aquarium necessities, staff is very knowledgeable and helpful! Definitely will be coming back to get anything else I need for my tanks!

Ad
Review №56

Awesome staff! I worked with Beck and one other young lady that I didn’t get the name of (sorry!). They answered all of my questions and had great suggestions regarding setting up a plant-based freshwater tank. I will definitely be returning.There was also a cute pup!

Ke
Review №57

Clean place, beautiful display tanks, and healthy looking fish.

Na
Review №58

The employees are all very nice and very knowledgable! I have been several times and you can tell they know a lot about the hobby and are able to help people at all levels of expertise. They have a good freshwater selection too! 10/10 would fish again

Ta
Review №59

This place is everything I’ve been looking for in a LFS. I’m new to the aquarium hobby, and have spent the last couple weeks driving around the valley to different shops. I can’t believe I took so long to come here. The shop is beautiful, tanks are gorgeous, staff extremely knowledgeable. You can tell they put in so much work on their tanks. They even have their bettas in community tanks with filters! It’s so sad most aquarium stores just throw bettas on the shelf, but these guys really do a great job. I picked up a beautiful koi plakat Betta, 2 mystery snails, and 5 Endlers. Everyone is happy and healthy!

Je
Review №60

Top notch aquarium store, the best one I have ever been in. So clean and nice, knowledgeable and friendly staff, plenty of fish. I counted 15 large led screens throughout the place with all the prices of the fish (impressive).

Kr
Review №61

My family has started our new adventure in owning a saltwater tank and we couldn’t have done it without everyone at Kona. Every time we come in they are so generous with their time and knowledge. They are and will continue to be our go to for fish and supplies. Thank you guys!!!

St
Review №62

Over priced fish. Bought 6 guppies and they all died throughout the week. Then noticed a sign on the door when eating near by. Closed temporarily due to quality concerns. Makes you wonder...

Mi
Review №63

Was there back in April when I was in Scottsdale for work really liked the people there. Went back last week as I’m back for work and was looking at pumps for my new tank. Trevor there ended up helping me out. Was back today and bought the new pump when I got back to where I was staying found out it was missing parts and I called and Trevor ended up meeting me after his shift with a new pump with all part. Could not ask for help like that. Will go back when I’m back in town again.

Ti
Review №64

Best place for all your aquarium needs. Did I mention they offer great service for your tank?

jo
Review №65

Awesome staff. Friendly and knowledgeable! Plus the variety of salt water corals and fish and fresh water animals and plants is awesome too.

Bo
Review №66

Always have an impressive collection of corals to choose from and I love the frag section! The staff is always great and give helpful advise about managing my aquarium.

Ke
Review №67

Having been in the hobby for over 20yrs I can say this is a top notch aquarium store in all regards.

Ja
Review №68

Soooo friendly! This place has everything you could ever want for your aquarium with great advice for set up.

So
Review №69

Amazing prices, great customer service! Highly recommend checking them out they beat out a ton of prices!!!

Ke
Review №70

Very neat place. Friendly and helpful staff. Lots of different aquarium items to shops for

De
Review №71

Great selection and helpful staff.

Va
Review №72

I came to Kona Reef for the humble task of selecting a new betta fish, and spent up to half an hour in the store gawking at the countless aquariums they hed. These guys will not mess with you. They were in the middle of maintainence and were able to answer my questions. The store itself is a fishkeeper’s paradise with distinct freshwater and saltwater sections. Their stock is impressive. The bettas themselves were housed in commodious, divided spaces and had more than a gallon of heated and filtered water each, dwarfing the cramped cups you find at you neighborhood Petsmart. They were visibly active and were pampered with gravel and live plants, and the employees knew each betta’s history and other statistics. In the end, I selected a large marbling piebald male for a price rivaling that of the big stores. If you’re searching for a betta, or any of the popular pet fish, start here. Keep it up, Kona Reef!

An
Review №73

The tanks, equipment, specimens and customer service was A+ around the board.... way to go guys!

Am
Review №74

Such a relaxing, beautiful place to spend all my money, haha...

Ma
Review №75

Beautiful store, been to most of the stores in the valley this one is really a gem. Ben was very knowledgeable and friendly, I even won a frag in their trick or treat raffle! If you have fish in phx this is the place to go.

ke
Review №76

Very good customer service. Nice variety of fish and reef animals. Too bad their salt water always has stuff in it.

Pa
Review №77

Always friendly and super super helpful. Love it here

NI
Review №78

Very friendly helpful and knowledgeable staff, they have salt and fresh water Fish but specialized in salt water.

Tr
Review №79

Amazing set ups, knowledgeable staff and great selection.

Mi
Review №80

Great place, have a wonderful selection of fish and products. Staff is always friendly

Ra
Review №81

Staff are very friendly, knowledgeable, and do their best to help you out.

Ma
Review №82

I came upon this place after researching how to properly select and purchase a betta fish. I knew I wanted to avoid the more corporate pet stores, and was happy to find that Kona Reef was in my neighborhood. With all the amazing fish this store has to offer, I realize coming there for a simple betta fish seems maybe a little silly. But,I was buying this fish for my young son, and wanted a fish that was healthy and humanely cared for (and had a long life ahead of it). We met Beck on Sunday, and while they had a decent selection of betta fish, she let me know right away that the fish were a little under the weather and she recommended waiting until later in the week. I SO appreciated her honesty, even though my son was slightly bummed about having to wait. Her honesty made me feel even more confident about purchasing from Kona Reef. I called this morning, heard the fish were feeling better, and happily returned. We selected a beautiful blue betta with Becks help. Thank you, Beck!

Th
Review №83

Fantastic store, staff are very friendly and very knowledgable and willing to help. Tanks are stunning, they get high quality fish you dont see often elsewhere.

Ro
Review №84

Nice place with lots to choose from. Staff was very helpful and friendly and they had what I was looking for. All the fish prices and what appeared to be most of the corals and frags are listed on screens throught the store which is a nice change from faint writing on the fronts of the tanks. I only went this time to buy a pump and some hose so didnt spend any time looking at fish or coral but will update my review when I make it back for live stock.

Ko
Review №85

Great the worker are very nice and patient and the fish have all survived and looking to go get some more

Co
Review №86

Love Kona Reef! Tons of knowledge to help you with any aquarium need

FB
Review №87

Much like myself, Kona is equally as beautiful on the outside as it is on the inside. Coral selection is always amazing and the species from both fresh and saltwater will knock the breath right out of you. Im not joking either, I have to take my respirator and oxygen when I go to any Kona Reef location. Any questions I have are answered and I always leave this location well informed and taken care of. Thank you Kona and see you soon Mickie and Kona Family!!!

Ho
Review №88

I tried to give the store another chance. I was just simply going there for food and they refused to sell it to me. We spent thousands of dollars in the store and due to the fact that one of the employees advised me incorrectly I lost my entire tank of lifestock, they should be one welcoming me and not turning me away when I just want to buy simple fish food. I do have a comment that the owner Mike is very knowledgeable if the staff will only give him the messages to call people back so we could discuss and resolve the issues. I knew a lot of the staff personally and they knew the situation I was in taking care of it that that has PTSD, but that just didn’t seem to matter they didn’t wanna go out of the other way for a service and member. I have no problem getting my fish food food at a different store. I will say they have a great selection of Livestock to choose from

Er
Review №89

Cool store. Picked up a bunch of really nice pieces, staff was friendly. Will have to check out the other store next.

Jo
Review №90

Clean store, great staff. Carlos, was able to answer all my questions and help me find everything I needed to start my first reef tank.

Ei
Review №91

Staff was really helpful. Carlos helped me pick out some plants for my tank. Super happy with my visit!!! :-)

Ke
Review №92

Website said fresh and salt its 80% salt and very common fresh water. Not worth the 2 hr drive

Du
Review №93

I came to phx after I went to the surprise store and I loved this one just as much, its closer to the Scottsdale area so its a bigger and older store. Amazing staff, and a cute pup. Couldnt get much better than that to be honest.

An
Review №94

Huge coral selection from large pieces to small $10 frags. Was able to find some hard to find corals. Was getting annoyed I could only find green coral in the valley but Kona had so much variety. Ill definitely be back.

Pa
Review №95

Exceptional staff. Was helped by many employees and everything was easy to access. Personally enjoy the dogs roaming around the store.

Ja
Review №96

Great selection and customer service

ja
Review №97

Amazing fish and coral! Great customer service.

Ro
Review №98

The livestock is top notch, but the people are even better. These are the kindest, most helpful, and most understanding people you may have the privilege of working with. Highly recommend! All three corals and the pink coco worm in the picture below were bought from Kona Reef AZ!

Je
Review №99

Love this place. Amazing staff, knowledgeable in all types of fish and equipment. Number one place I would recommend to anyone

Jo
Review №100

This place is dope! Whenever I set-up my tank again Im hitting up Kona again. Carlos was a kindred spirit, knows his stuff. I can tell, Im a former LFS worker.

Information
100 Photos
100 Comments
4.7 Rating
  • Address:3217 E Shea Blvd UNIT 4, Phoenix, AZ 85028, United States
  • Site:http://konareefaz.com/
  • Phone:+1 480-451-5440
Categories
  • Aquarium
  • Tropical fish store
  • Pet supply store
Working hours
  • Monday:11am–7pm
  • Tuesday:11am–7pm
  • Wednesday:11am–7pm
  • Thursday:11am–7pm
  • Friday:11am–7pm
  • Saturday:12–5pm
  • Sunday:Closed
Service options
  • Curbside pickup:Yes
  • In-store pick-up:Yes
Highlights
  • Veteran-led:Yes
  • Women-led:Yes
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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