I gave one star because of poor communication. I reached out to the Y two weeks ago for child care and was told that someone would give me a call. After a week passed i stopped in physically to inquire and talk to someone and was told “the child care person was on the line and couldn’t come talk to me” number was taken down for someone to reach out and a week later still no correspondence.

Friendly neighborhood atmosphere, with engaging and helpful staff

My home away from home!

Just registered in the Silver Sneaker program,what a great benefit, great staff friendly and accommodating. Had a wellness consultation that got me going. Great benefit to community and your personal well being.

Love this gym. Tons of classes and the kids daycare is awesome. My children love coming while I work out

Very clean people very nice

The facility itself is great. Our family has trans folks in it and we felt really uncomfortable there most of the time. Actively misgendered every time we came in. It was so uncomfortable even in the family locker room my kids no longer wanted to swim there. We got stuck paying for an extra month because of their 30 day policy so be careful about that. The staff didnt seem concerned about the transphobia, was told they cant control other patrons. Not a safe place for queer or trans families.

CUSTOMER SERVICE:Terrific staff thats friendly and courteous! Its like one big family or a meeting place for neighbors here, its awesome.ATMOSPHERE:Has all that you need. The staff does a decent job in keeping the equipment updated, along with new equipment. The only area improvement thats lacking would be the aesthetic appearance of the entire facility in terms of the walls and TVs, the hallways and locker room generally resemble those found in an elementary or junior high school.Overall, while the appearance of the facilities is a bit outdated, its got all the necessary resources you need for fitness. The staff are fantastic people. Im definitely glad to have this as my go to gym!

My Mother-in-law and I stopped by and registered as Silver Sneakers members. The Staff were very courteous and helpful in getting through the process of obtaining our informed consent plus obtaining our demographic information. They also provided a Welcome package with schedules for various Senior-related activities.

Great facility with fitness center; terrific childrens programs.

I was able to get some basic info. Not the things I wanted to find. Their website was not that easy to use.

Don’t trust the website or phone for gym or pool hours...its often wrong. Call the front desk every time you go and make sure it’s open before you waste your time and go over there to find it’s closed when the website and phone say it’s open.

Ive been a member there for going on a year now people the staff are all nice bathroom and locker rooms are clean a lot of variety of classes you can take in the morning. Be best to download the app to keep up with the changes between summertime and wintertime hours.

Made some gains here. Still increasing. Copacetic. Everyone knows each other here which is nice in a smaller gym.

This is my local y! Theres a thousand reasons why its always better to be at your Y then at your other Big Chain fitness center like LA Fitness or Planet Fitness or whatever. But really the biggest thing that separates it from those other experiences is the fact that it is community-based. Seeing the kids running around from their after-school programs and Daycare Two organizations having meetings there for seniors theres always something that makes it feel like youre in the right place when you go to the YMCA.

The Roxborough YMCA has a definite family-oriented feel to it that you will recognize as soon as you step in the door. This, combined with the friendly staff committed to the community at the location, creates an atmosphere that you wont get somewhere that functions simply as a gym, like Planet Fitness. However, it can also cause issues; especially during the summer, some of the Ys nicest assets, such as the indoor swimming pool and basketball court, are completely taken over for the majority of the day by the kids who go to camp there. For this reason, the extra money for membership as compared to some of the cheaper options in the community may not be worth it if you are simply looking for a way to stay in shape.

I had a great time here . The staff could be a little be a little more enthusiastic. I interacted with the front desk and pool staff on a Saturday afternoon. Very clean and nice . I will be returning ️

Nice place to workout. Its very clean and the staff is friendly.

One of the main reasons I love to come here is because of the incredibly friendly staff especially the child watch crew. They really know how make your kids feel comfortable and at ease. The facility itself is also very clean. Every time I come there is someone cleaning the bathroom, the gym, the halls etc. My family and I love it here and looks forward to coming almost daily!

Been coming here for years. Nice clean pool and changing area. Updated weight room. Nice friendly staff and lots of community involvement. I love this Y.

My wife and I signed up for this so we could take our one year old for swimming lessons. He has since also gone to tumbling as well as dance class. The child watch is excellent for being able to get bring your kid with you while you work out. The staff really care and get to know him personally. I just wish they had child watch hours all day.

Great services for kids and a sense of pride in local community, very nice up to date machines with video, good classes and teachers

Swimming classes there is very good

Quiet and comfortable, very clean. Workers friendly.

Great staff great community not so great facilities

Love the choices of equipment, the new equipment, the outstanding staff, the pool. Great place to spend 5 mornings a week.

The best place for friendly fun, great workouts. Excellent customer service. Greatest place to leave your kids while you workout.

Quiet, clean and good variety of equipment, activities and classes. Great if you want to get away from the typical gym rats.

Needs updating,place is outdated!

Casual with good classes

Great community!

Very good staff

Excellent. Free weight and machine weight rooms. Pool and more. Programs for kids outdoor and indoor.

Priced higher than the other gyms.

Offers independent, w/trainer, individual, and group exercising and classes as well as, Olympic size swimming pool, basketball court, gymnasium, daycare full-time or while you work out, pre-K accredited and in conjunction with SD of PHL. Truly one of the best YMCA facilities around with a broad and diverse set of programs. Membership required for participation in most programs.

This is a fun experience great to bring your kids to and the summer camp is lots of fun and I love the snacks at the end.

Theres plenty of parking. A lot of activities but its smaller than the Y I usually go to.This one only has 1 pool. It was divided into three lanes. Two were used for lap swimmers & the third section was for everyone else. Which was OK but 10 people package to one side of the pool made it difficult to enjoy oneself.Then the pool closed at 6:00 of 6:30 and the lifeguards (who spend more time talking than watching the swimmers) said rudely yall gotta get out the pools closed there was no signage nor announcement prior to him saying it the way he did.Eh, well stick to our Y.

Wonderful facility

Good kids classes, nice pool, great gym. Staff are generally pretty friendly. Machines are clean, in good working order.

I dont know the Ys original mission, but they all look like daycare centers. Their pool is awful, Id rather swim in Wissahickon Creek

Love the staff....good equipment. The sauna is my me time

New gym equipment2 racks for heavy barbell workA community atmosphere for all

Good indoor swimming. Missing tennis courts. Feels good community place in the Roxborough area.

Just saw some controlling font desk people loudly kick a kid out of the building who was literally just sitting on his phone in the lobby. Its freezing outside and I gaurentee no one was complaining about him. Gives a bad taste to see such petty drama at a place that should be concerned with the well being of people.

Its a fun and family oriented community center.

This YMCA is very clean and family friendly. I enjoy coming here because the staff is kind and the culture of the environment feels inviting without the pressure of the larger gyms.

My daughter loves the summer camp!!

Not the best Y, but my son loves his nursery school teachers.

Great, clean facility with a kind staff. Even though the gym floors are a little bit slippery and dusty it still provides a great experience.

Everyone here is helpful and friendly. The facilities are very well maintained.

I WORK HERE YOU WANT A REAL TRAINER YOU COME STROLL IN THIS BAD BOY

Great environment

Just joined 4 months ago, me and my daughter love it!great place to go.

Best staff around. Very welcoming

Nice place

Workers are so nice and everything has personality

Love it. Great place to go.

The kids running around the place is annoying but otherwise its a nice gym

Great place. Clean and friendly place.

I dont like the Roxborough YMCA because they tried to say that you have to sign up with Roxborough just to bring someone with you to work out when the rest of the wise just let you bring someone and enjoy your day and your workout

Friendly knowledgeable staff. Classes are free with YMCA membership.

Kids likes the family swim

Really nice pool and workoit area.

Really respectful people an helpful and friendly

Nice place to work out

Nice facility, friendly people.

Wonderful community gym

Clean,cool,an in order

Friendly staff. Well-maintained.

The best

Love this pkacet

Great people and good opportunities

Great place for families.

Very clean and friendly

A Good Place to Be

Horrible service. Took my mom who is in a wheelchair for a tour to possibly join. The attendant said what can she possibly do because she’s in a wheelchair?

Awesome staff great facility

Cost too much

My pleasure

Personally speaking. . . it is out of sight!!! Getting my friendly and work out on - cant beat that two for one!!!! ;-P

Clean fun

Friendly staff

My favorite YMCA

Physical therapy

Great facility and staff

Great staff and convenient hours

Family friendly

Love it

Good gym

Love it here!

Family-friendly

My place when I wanna be with our friends...no further comment...!

Pretty good day care

This is the community recreation we need

A great place to be!!

I really enjoyed myself