Love the theater and the seats, but disappointed that they opened with no food options. I avoided eating so I could get Nachos and other snacks, all unavailable. Covid-19 sucks and Im hoping places like Regal bounce back.
This movie theater is the best when it comes to social distance they make sure its not alot of people on the same row and they have it to were you have to were the mask when you come in and in the bathroom so that you wont be affected by the pandemic best movies ever definitely should come here
With cinemas just reopening i decided to try this out, mask and sanitizer of course. Leatherlike recliners are reasonably nice, not IPIC nice but not IPIC prices either. The booking was a little confusing online as to make sure i was going to have empty seats besides us, but turned out well. I dont think its Regals policy to leave the seats in front or behind you empty, so going to a theater with recliners which have much more space between them front and back is important. Did have 2 issues however, firstly the sound on the screen was not great, the effects were much louder than the voice which some times got drowned out, and they need to drop the temperature a few degrees as your wearing a mask on your face for 2 hours can get a bit uncomfortable in regular room temperature.EDIT: Returned this week for another movie, sound kept cutting out, could barely make out what was being said. People in the theater reported several times, but nothing happened. Lost a star.
Great cinema, reclining seats. They are keeping safe. Theaters are near empty due to the pandemic.
Took my family for the first time to this regal in West pines. My daughters love the movie experience, loved the fact I was able to preselect my seats when purchasing my tickets. Be early to your screenings as the wait for popcorn can be a bit. Other then that great experience for my family would come again Soon.
Regal is a great movie theater walking distance from Grand Palms, Towngate and Spring Valley Communities. This theater offers food. The movie rooms are large, with comfortable recliners. Its a great place to watch a movie on your own or in a group. After of before the movie, the property is surrounded by various restaurants, where one is certain to peak your interest. Enjoy dinner and a movie at this location.
You must give it a star to write a review, if I could give it -5 it would be my pleasure. Regal has found a great way to save overhead expenses, at the movie goers expense. Although they have plenty of Box offices out front, they no longer have personnel. You must purchase the tickets at the concession stand, this evening each concession cashier had at least 8 to 10 people with 10 to 15 minute waits. Last time I will ever visit regal West Fork.
Best Movie Experience in West Pines. Recliner Seats are so comfortable, reclining all the way. Not like the other Movie theater, just saying. Off course theater snack prices as much like buying an second ticket, oh well you cant get it all.
I never leave reviews but since my husband and I received such amazing customer service from Esteban I wanted to write a review. I thought Esteban was super helpful with all of our questions and made it an enjoyable experience. The manager was also just as kind.Thank you :)
This movie theater is located in the strip mall.. Customers are able to purchase tickets with Cash or Credit Cards.. The Newest Movies are listed on the website and showtimes..The parking spaces are many..At the movies you can purchase Hot food and drinks.. The building and restrooms are Handicap accessible and cleaned.
Nice theater and they sell beer and wine as well. Seats recline and the sound was very good. Only mild complaint was the prices of the refreshments but I guess thats all theaters these days and the reason I only go to movies 1-2x per year. 70.00 for a family of three to see a movie on a Sunday with popcorn and snacks. The pizza was not good at all. My son would not finish it.
Visited a long time ago and had a great time at this place.
This place was always great with no problems but recently we went and had to wait almost 18 minutes just to buy the tickets and food all in the same lines you would normally just order food. This was a terrible idea and not sure if they are trying to save money. Maybe they are in training mode right now and hopefully gets better. The seats are the reclining ones that are awsome.
Theatre in general is great HOWEVER its time for new seats. This place almost died out when Muvico opened many years ago and then by simply changing their seats and menu they came back better than ever. I support this site because it the small theatre versus the giant one but for the first time I almost didnt want to sit down. Management, its time. Please address the seats then youll be a 5 rating.
We love coming here. The sits are nice. The movie watching experience is wonderful. The attendants are not much to make a rave about. They seem there to just do their job. Nothing much to see here!
Everything good except the Close Caption device. We took 2. Not functioning. Change for other two. Only one functioning. Change again and after 15 minutes shutt off due to the battery. All time I received Manager apologies, but I miss part of the film.
Great little theater.Been to numerous movies here since it was just a first come basis theater.Reclining seats, popcorn always fresh, small theater feel with great sound system.Get the regal rewards card and youll get popcorn and drink upgrades, free movies and much more.
Friendly staff... love the theater spacious. Thanks Olivia for being a great hostess
Box office has been closed and tickets now sold at consesion stand and I was in line behind people buying candy and popcorn before I could buy my ticket so I was late to see my movie. Westfork plaza owners increased rent to all stores, so maybe this was done to shave operating expenses. This used to be MY FAVORITE theater and used to be best by far.
The seats need to be changed they are busted and shaky, the floor is a mess and so is the staff. And the popcorn is as poorly made as the customer service.
My go to movie theater! Has reclining seats, comfortable as can be. Wingstop and several other restaurants nearby so you dont need to spend money on their irrationally expensive 10 dollar white claws
I drive up from Miami to go here. Assigned Recliner seating, and awesome audio systems. Best theater and worth the drive. Plenty of parking and local restaurants next door, and even a Painting with a twist. Las Vegas is great for a dinner before or after your movie. Join the Crown Club to gain points for free concessions and Movies!
Great theater. Seats were comfy, but food was a bit overpriced. To be fair, most theaters have overpriced food. Overall, a great theater.
This is one of my favorite theaters. The service is fast and the employees are always really nice. I think the only bad thing I would have to say is that for a theater that offers recliner chair service the chairs should and need to be updated or replaced because there peeling and just outdated.
I purchased my ticket through Fandango over the internet. When I arrived at the theater, there was no one there to scan my barcode. I had to wave down a worker to find out which theater the movie was playing at? The worker told me theres an old guy collecting tickets and phone scans, but he roams off.
UPDATE (03/12/2017) After my first review (and several months later) things have really changed for the better. Five stars seems appropriate now that management has improve several aspects. Concession is clean, a single line system is far more efficient than multiple lines at cashiers, staff is friendlier and theaters are clean every time. Still the BEST popcorn and seating, congratulations!This used to be a good theatre but lately they are falling behind. Concession dirty, slow and unhelpful staff, dirty theaters even before beginning of the movie. Popcorn and seating great.
I have been enjoying this movie theater for many years! It has 13 theater rooms and rhey show all new movies. I love the renovations. Chairs are so comfortable and you can lay back almost completely. People are always friendly. Great popcorn and a variety of snacks. Great location!
This is a nice quaint theater. The seats are luxurious and they have lots of options at the concession stand including wine
A+ | Great theatre with a lot of seats and mostly empty even for popular movies they have reclining seats so I think this theatre fits the build
Nice theater, very well kept. On the other hand, the staff were a bunch of teenagers that did not want to be there at all. I came with a big group of about 50 kids and a dozen adults to see the first screening of The Lion King that day. We all ordered the snack pack and were there over an hour before the movie started so we could all get our food. They didn’t start giving us the snack packs until after the had movie started. We even had to pack half of them ourselves because they were going so slow.
Movie theater was very nice, clean and great atmosphere. The most interesting thing about this theater they have recliner chairs where you can actually lay back and enjoy the movie. On top of that security is on top of everything and I appreciate that from a standpoint of feeling safe at the movie theater.
Overall good theater.I like the fact that it has reclining chairs without the food option. Sometimes you just want to be comfortable while eating nachos with jalapeños.Definitely would come back here and enjoy another movie.
It was okay but we just walked right in, it was fun dont get me wrong but its not the highest quality, but if you want to see something quick and easy this is a fine place by me.
My go to movie theatre. Clean, concessions workers are helpful and friendly. They have reclining seats also. My fave spot to watch a movie. I bought 4 tickets for avengers. 2 of my kids got sick and couldnt make it. The manager was awesome, refunded the 2 tickets. Plenty of places nearby for food before or after movie. Will definitely go back, if you going to see a movie, i highly recommend this joint.
I went to watch a movie at Regal today with my family of four. The theatre was very empty when we walked in and once the movie started I decided I could run out and get a beer without missing too much of the movie. I purchased the beer and was told they needed a key to open the liquor. The cashier made three attempts to call someone over the radio and no one answered or came. She then went and started knocking on doors at the front of the theater but no one answered. I told her I was watching a movie and missing it and she told me there was nothing she could do and I just had to wait. After over 20 minutes of waiting three people came out of a room that she was knocking on and continued to talk outside of the room before coming over to open the cabinet. The person who opened the cabinet as well as the manager did not even acknowledge me or apologize for the wait and cost me losing time during the movie. Regal is the closest theater to my house but there are two more theaters within a 5 mile radius ( AMC and Cinemark) and the employees did not even think it was their responsibility to provide any customer service. I will definitely be choosing another theater next time.
AVOID this theatre on the weekends!! This place has closed their box office- forcing customers to buy tickets at the concession stand, even if they are not buying snacks. I had multiple conversations with different people in line and everyone was equally frustrated with this painfully slow process of buying tickets at a crowded counter. You can tell the poor employees were overwhelmed with the countless complaints! The mess that occurred this night is representative of the mess that goes on every Friday, Saturday, and Sunday. If you want to enjoy a relaxing couple of hours watching a movie, I would highly suggest AMC or even Cinemark which is right across the street.
I enjoyed the theater, but I was extremely disappointed in the concession service. My sister and I came to town for a funeral, and chose to attend a movie at this theater to lift our spirits. Overall, the experience was great. My issue is, if the rule is one refill, and you dont have self serve stations, please be willing to serve your customers. My sister asked for a refill, the service attendance said she would but she was busy, and left. Then we waited for 2 families to go through the line. Another family arrived after we began waiting, and the attendant was about to serve them. I had to speak up and say, Excuse me, we were waiting, before she assisted us. We both requested Coke, as I walked away and sipped mine, she spitefully gave me Diet Coke instead of what I requested. I feel this way because my sister and I both said Coke, she got what she requested, and I did not. I just left. Ive never had a negative experience with Regal, but I felt disrespected and completely disregarded.
Comfy seating, but theater could use some updating in the lobby area and maybe more food selections. Has potential.
USED to be clean, comfortable and updated. Now, the seat headrests are torn and sticky. The whole place smells like dirty carpet. Please don’t let this theater go down the drain. Fix it, maintain it, clean it.
Clean place good friendly service large movie selection may seats need reupholstering they have faded wear sings .
Nice and clean theater. The employees are friendly and they help us with an issue we had with a recliner fast.
Are you looking for nice relaxing time? This is the place. Enjoy excelente audio and graphics in the comfort of your wide recliner seat. You can reserve sitting and enjoy your movie.The location has plenty of parkings space and a good selection of restaurants.
Very friendly staff! Its almost as if they were excited and supportive when I brought my date there! Almost wondering why oh, but Im not complaining at all
Enjoy this theater with recliners I purchase tickets online get them scanned no need to make ticket purchase lines. Popcorn is fresh and bathrooms were clean.
Manager went out of his way to NOT be helpful when my family and I were unable to print our tickets ahead of time. We were there over 1 hour before the movie time, hopeful to get the issue solved. Also, his staff seemed scared of him. Thats no way to run a business. Theater itself was okay. Clean, friendly staff behind concessions.
One of my favorite theaters, usually very clean and love the comfortable assigned seating. I also enjoy the fact they now serve Beer and Wine but hate the fact of waiting around for a manager or someone with a key to open the locked cooler. This has happened in more than one occasion. I usually dont mind the wait but when your movie is about to start and your server knows its taking awhile and comfort you by saying dont worry, theres 20 minutes or so before it really starts found that funny.. I am assuming this is due to the under age employees working as cashiers and cant handle beer, so it is what it is I guess....
Got the recliner seats here . Clean and nice workers.Also I had brought a medium ICEE and it was HUGE almost a Large size. Need to be shared with someone .
On Friday 3/15/19 I went to the concession stand with my 2 sons to purchase 1 kids meal for my 8 year old and add a kids size drink for my toddler of the same size as the kids meal comes with so they can share the popcorn and they wanted to charge the same price of a 16oz soda $4.79!! An extra $4.79 just for a small cup size drink!! (See attached photo from register). When I asked to speak to the manager she stated that was the policy.This is abuse, price gouging! Your employees are taking advantage and overcharging your customers with no oversight.Your concession staff needs customer service training. When I asked the concession employee for the name of his manager he stated he did not know her name and laughed it off with another team member.This theater did not meet my expectations. Very bad experience.
Great quality projection!! the staff is very very friendly I went there today again and met the most wonderful attendant named Bill. This place is a gem and Im very happy theyre so close to my home
Ehren the Manager was so helpful! He was looking a lil spicy too ;)
Nice clean theater with comfortable seating. A little on the pricy side. Tickets and concession are over priced. You do reserve seating here but the theaters are relatively small. They only have one concession stand open booooo. So u have to go all the eay back up front to get a snack if you are in the back theaters. Also there is not much of a food selection but they do serve beer and wine. Way overpriced so u may want to stop at the multiple restraunts in the plaza first. They only have 2 workers at ticketing so the lines get long at night. It is an okay theater but there are much better in the area.
This theater offers recline COMFY seats available for a cheap price compared to other places such as Cinebistro. Auditoriums are spacious and clean. They also have big screens and great sound! Seats can be previously reserved online as well. This is my go to movie theater, especially for movie premiers!
Always loves to go there with my son. Chairs are sp comfortable
Clean theater, great and cozy seats, nice staff.I dont think theres much else to say, really. Maybe Im in a good mood after watching Endgame.Still, great theater.
Best theater. Most comfortable recliners. Unlimited popcorn and drinks make it very affordable
The chairs are comfy but are peeling. Also Regal has gotten rid of drink and popcorn combos although they have ads all over the place for them.
This theater is full of memories, and even though its old, they have done a good job of updating their seats and their screens. I really enjoy watching movies here.
Good date night
I love this theater. It has perfect seats. They are like sofabeds. The place is very clean and the staff is very attentive.
One of the worst theater experiences of my life! The concession stand was trashed with popcorn and empty cups on the floor. I ordered a large soda and they gave me one from the floor. When I said I didnt want a floor cup, the person told me You people are too picky in an effeminate voice and refused to sell me the soda. After waiting twenty minutes for hot foods, my husband and I discovered our seats were covered in trash. We wiped it all off, but then my husband thought he heard some scratching noises during the movie. After the lights went up for the credits, we saw a mouse crawl under the seats. Theyre nice seats, but theyre also filled with mice. We looked for a manager to complain to, but it was the last show and no one was found. Terrible. This place should be shut down.
Some chairs did not recline, the room was dirty when we got in, the staff throw away an item we left in the room.... next time I will wait to find space in AMC!!! Sad experience.
Nice clean theater! Seats are very comfortable and I love the fact that they recline and have enough space so your not constantly getting kicked ...and ( since I have kids who have attendancy to kick every so often by accident.). Courteous staff. The concession can have a long wait line but dont most theaters do? Just come alil early and you will be fine. I feel the prices are pretty reasonable especially compared to other places ..
Seats are great, but 1 of our 4 didnt recline! Longest non moving line at concession and nobody cares they we were waiting 30 minutes. Shoukd have self serve bottles of beverages. Lots of people behind concession standing around!
Recently open, and good seats
I enjoyed myself hanging out with my family at Regal Westfork, i especially liked the seats they are very comfortable just so far to enjoy those seatings, i will visit again.Thats
The staff at the concession was not communicating with customers as they closed one line and did not inform the customers. The ladies restroom was not clean. Did not order due to the long wait time. The movie was great.
Great experience. Funny thing is I only go to AMC but my date had free movies tickets to Regal cinemas. Love the reclining seats
Good regional theater with stadium seating and online reservations
It was OK the place was pretty clean the sound was excellent the service was pretty good bathrooms were clean overall experience was not 5 stars before
Very nice, comfortable movie theater in Miramar. Not crowded at all but if you dont go on Tuesdays when tickets are discounted, it is pricey for a matinee.
I love this theater do much. Every time I wanna see a great new movie in the best possible setting I come here
Love this place. The employees at the food section could be a little more enthusiastic!!! It is a service job!!! Have a personality!!! And put a little pep in your step.
Entirely too cold in this theater, people actually bring blankets and management continues to ignore complaints. The seats are very comfortable and the sound system is state-of-the art. What good is this if youre too cold to enjoy the movie?
It is amazing I actually had the best time the seats are dope af you want incline the seat bettttttttttttt
Reclinable, comfortable chairs. Fast concession stand service, and you can reserve your seats.
Place is in good condition but unfortunately theyre prices are insane. A small popcorn and small coke over $15.00. They make it impossible to have a family night out with this kind of price. You can go over to Cinemark and pay half the prices for both food and tickets.
Havent visited in years and I remember this place being nothing out of the ordinary. They now serve beer, sangria, and have leather reclining chairs that (I am 64) was comfy! Sunday matinee was around 8 a ticket. Will be back.
Loved it. Was nice going on a Sunday morning not too crowded and the seats were so comfortable
This was my first experience and it was good. The theater was clean,movie started on time. This is now my go to theater!!
It looks like Regal brand has lost their quality and comfort for the business.Room 2 has most of the seats damaged, broken.most seats look like they havent been cleaned and have stains.first time to this location and last
SAVE MONEY AND TIME DONT GO HERE!!!!!!! Our experience here was terrible. We came as a group of 7 with 5 kids to see Aladdin. After arriving on time for the movie we walk in to see it is already 25 minutes in... not to the previews... into the actual movie. Our seats were filled and we figured that we were most likely in the wrong theater. We went to customer service to speak to the manager and he tells us that none of the previews would play because of the storm. (We knew this was a lie, because like the movie the previews are recorded. Therefor if the movie could be played so could the previews) he then continues to tell us that he looked at the theater and it seemed full enough to start the movie. (It was only 5 rows of seats, the theater was not full) We received no notification that the movie would start earlier. He never offered any apology and we had to ask for a full refund of both tickets and all of our food/drinks (we were not about to stand there and eat them). He never offered to do any of this. He told us there will be no more showings of Aladdin today. At this point the kids all wanted to know why they weren’t watching Aladdin, it was hard to explain that the manager was incompetent to a bunch of children. This theater lost the business of 7 people. Until this manager is gone you can count us out.Further info about the theater:The concession line was also very slow with only two registers open and no receipts availablesome were asking about cleanliness, we saw lion king the week before and the buttons on the seats were covered in greasy fingerprints.
VERY NICE. THE BEST COMFORTABLE CHAIRS EVER SAT ON. SND CLEAN
Always great service. My favorite popcorn and awesome reclining seats. We held my sons birthday there as well and it was wonderful. We live closer to another theater but this Regal is always our choice.
I got the unlimited pass because the staff is so Friendly and Helpful
Best movie theater seating in South Florida!
Love the seats but the concession stand was super slow
Enh. Fuhgehtabowdit! I used go there for the movies, not for my love of quality or style. What kept me there, was that lovely latinx restaurant way over to the right by the corner. One word-Malta! So tasty. Yes I’m still on those croquettas, (#surprise) each hater wants either one now, or had one. I forgot the restaurant’s name, but they got it. Lovely combo: good bakery food, then a movie. Not enough, I still need to be fed w/o crying internally at account’s funeral. PR places are so hard to find, and it ruins that precioso, overtaxed NewRican $$/tourism. Represent local not loco boriquas de Puerto Rico! We know and that’s enough for now. I still work it, though. Naturally.Sweetheart; If this theater was kind of special, I’d be typing more about it.
Very nice theater... Better looking inside than outside. Good food and I love the feel once youre inside. Great picture quality and sound. Its not a super big theater but for a regular best the crowd movie night, its my first choice. Parking is tight since its shared with the other shops. A++++
Reserved, reclining seats but it was dirty. Popcorn all over the floor everywhere.
I really like this location . Its smaller and less busy than the oakwood regal.
My first time here was awesome! We saw Toy story 4 so was incredible.
My favorite theater by far. They make things simple and have a good customer experience. The plaza offers food and shopping for a great night out. Nice mix of families...young folks...and singles so if youre looking for a family night or eye candy of any kind....this is your place. A smorgasbord of fun.