The room and accommodations were nice but the very strong cigarette smell throughout the casino, halls, and my room was just bad. The pool area was very nice and did not smell like cigarettes. I ate at the sports bar and the server was not very attentive or caring. She was working on the casino floor as well as our table in the sports bar. Very disappointed in the stay.
Thank you for having truck parking. To show my appreciation. I had dinner at the restaurant which was delicious. Left the waitress a $40 tip on a $20 bill & left $20 at the blackjack table. But as they say in Vegas : There are no losers. Some people just pay a higher entertainment tax. See you next time.
We like this Casino. Good restaurant and reasonable gambling. They were enforcing their mask policy quite rigorously but seem to have backed off recently. That is a show stopper for us as we are both older and dont really need covid. Vegas, at the Palace Station, was rigorous - with violators warned once and then escorted out. That is the correct policy. We would like to see Mazatzal do the same.
Great senior pot roast dinner for under 10 bucks. Plenty of food for a great price.Casino is clean, well spaced out. Really fun dealers in the card room
Two blackjack dealers were great. Also like that the table games were away from the noisy slots so it made it easier to talk to the dealer & other guests with masks & plexiglass barriers.
A good place to stop n play, eat or just watch the game in the bar. They also have hotel rooms.
To be honest, probably my least favorite casino. Not much variety, most slot machines Grand Prize is pretty small and it is hard to find a machine with a good pay to play ratio. To be honest, I dont expect to win, if I go to a casino to have fun. Its just not not really fun when you dont even win enough to keep going awhile. I prefer Laughlin or even Honda casino in Lakeside.
Wonderful, my lady friend and I enjoyed our dinner meal. She also hit a jackpot that was substantial. We ate Rib eye steak and chicken marsala, along with soup. Prepared just right. Kudos to your staff. Patrick Henry.
Dinner was good, missed the buffet and prime rib. Hope next year will be better.
Emaculately clean casino and happy employees.They ask for everyone to wear masks before entering and take your temperature before coming in, right on! Thank you for keeping your employees and customers safe.Our dining experience comprised of 2 prime rib specials, well worth it!
The rooms were great and the staff was absolutely awesome! Very friendly and went out of their way to help and make the environment comfortable. The front desk ladies and the security team were very attentive and helpful and friendly.
Many slots to choose from. Payouts not that great employees. Are great
Went for the fish fry and they are using a different brand of fish, no where near as good as it used to be. Restaurant is very clean and there is good spacing.
Great place, good number of slot machines for a smaller casino, good selection and nice clean establishment.
We tried to find a place to park our RV and trailer today Sept 3 2020. We saw you were open but the main parking lots were full. We found some space where the firefighters are parked but they were adamant that we go over and park where he told us I said there should be a sign. He said there is. We drove to that area saw a small sign pointing to where where 2 large trucks are parked. The small area made it too difficult to park so we left. I understand the firefighters should have a designated area. But when they are using only half they shouldn’t be as territorial. We left. This message may not mean much but we will reconsider our choice of coming to your casino in the future.
This place is great and the regulars that play here are awesome people. I hit jackpots all the time here but only in the bar area and I play keno. Have fun and best of luck to ya.
Love it, great place, good food. The beds are extreamly comfortable. Reccomend this place 5 stars.
Machines just dont pay anymore but the people are polite and its nice and clean better than Hondea
Not bad at all. We met up with good friends won a few hundred and hope to do it again soon.
Excellent dinner. Reasonable prices. Very aware of masks and gloves protection in the restaurant.
Hotel looked like it is a hotel 6. Giant spit wod on the ceiling(I hope that is what it was). Casino asked for mine and my wifes id 4x, almost employees were trying to justify their jobs. I would recommend Gila or wild horse mazatzal any day of the week. But then again i would recommend pretty much anywhere over this hotel and casino
Great stories about great people. Food was good. Quiet restful place.Very interesting area, worth spending some time. Nice people, great watering hole.
We had breakfast there. There was a group of 15 of us and our food server was a rock star. She was Awesome. We will be back again.
It was small but cute. The slots i like to play were taken dont have very many but for a quick stop it was fun.
Nice Casino in Payson, AZ. People were very friendly and atmosphere was awesome. I cant wait to visit again soon
Great place to have a restroom break...and play slots as well
Just went for breakfast. Had the short stack of blueberry pancakes. They were huge and tasted very good. The prices were great. The waitress was very nice and the service was great. I liked that they gave you a thermal pitcher of coffee. It was very clean and comfortable. Will go again. Wednesdays they have all you can get crab between 4pm and 9pm for $20.00.
After an 11 1/2 hour work day, I grabbed some dinner on my way to check in, and then had to wait 15 minutes at the front desk to get a room because the line checkin person was “walking the halls”. By the time I finally got to my room, my dinner was cold and I was pissed. I called the hotel manager to let her know of the situation and NEVER GOT A CALL BACK. It was unbelievable. The room was fine - nothing special. But the service was definitely lacking. For a nicer, larger hotel, the service was worse than a Motel 6.
Great day get away, close to the valley, had a blast, I won $250 on a dollar machine. I will be going back soon.
The service had horrible attitudes, (all but one person) and our room had a giant spitball on the ceiling when we arrived. My older cousin was carded for alcohol and then kicked out of the casino area even though he is 39 years old.. He just moved to AZ and gets treated like this since his ID was expired at the time.. But the rest of my family was not. Whats that about? He doesnt look 16, and the lady that carded him acting so immature. Not to mention I was being watched by security for hours, I look very young but why was I being stalked? Unacceptable.
Candies and while Im in Payson I like stopping here with my friends. The drinks are very good. Always get their bloody Marys.
Great local casino! Not too crowded or smoky. Very nice beer selectionFriendly attentive staff.
Never been there and after what I see here, never going. Despite what the owner thinks I have never heard of a hotel that doesnt allow guests to bring their own beverages into the hotel, NEVER! And I have been working in the hotel industry for 8 years and my girlfriend for 20.
My Best friend and I have choosen this Hotel and Casino many times, and always had a great time, but the last time we stayed, we were told NO adult beverages or any other beverages could be in our ice chest, and that our suitcases would also be searched, weve never caused any problems, and felt very invaded with this, we use to enjoy sitting out on the balcony of our room enjoying a cold beer, before wed head down to gamble, eat and enjoy ourselves, but not anymore... Well spend our money and time at a Hotel Casino that doesnt treat you like Criminals.
Loved it . Played long and had a lot of fun..A big jackpot would have been nice. U all have a great time.. love the view and scenery..
The restaurant was good to us!!!! Its a shame we didnt get to spend the night there. Its their busy season and there were no rooms available.
Went there for the fish fry. Great food
A fun place to lose your, but you might get lucky.
Great place to come spend some money and or win money. I like the vibe here besides the fact if you look under 25 you’ll most likely be carded like 5 times through out the night. Great staff, great machines and the cleanliness of this place is on point!Side note:Card at the door like you should and I won’t have to have to keep reaching for my id multiple times through out the night. This would be the third time now this has happened, where I get carded 3-6 times in one night.
Cool resting place n gamble.
Nice and cool temperature in Payson. Hot slots in Mazatzal casino.
Small but nice. It could use more fun slots and roulette, and a high roller room. Great pizza!!!
Its not a big Casino, but considering the current pandemic they have a good crowd.
The security at the door was rude again. The steak at their restaurant was great and made up for having to deal with the jackwagon at the door.
Very small and quiet. I dont visit a lot but when I do I come home with a few dollars. Machine selection isnt the best but I always have fun. Staff are friendly.
Fun but payout not good
I love this little Casino. Blackjack dealers are very friendly! They are great at answering questions when new to a particular game and give rationale of why you should or should not make a move. I usually sit and play for 5 to 7 hours. Table limit allows for this, and even better when you win. They really appear that they want you to win. We like Mazatzal better than Phx area Casinos.
Smoke filled casino but staff was great
Great casino. Great staff.
Great casino, always, have a great time playing, and good food .
Room was very nice, clean and spacious. Pool and hot tub area was wonderful also. Would recommend this Casino/Hotel to anyone.
This casino you might as well just hand over your cash and walk right out. No winners but gamble their hard earning money away. So sad to see on most people expressions.
I went late late saturday night and the atmosphere was more like a library than a casino! Cold slot machines. Staff not very welcoming.
Nice and cozy casino, staff was pleasant. Small amount of games to choose from, mostly classical games, and unfortunately the card tables dont open up until noon on weekdays, so thats why I subtracted 2 stars.
We ate at the restaurant. I got the pot roast. It was alright, but I wouldnt get it again.
I like this set up better more air to breathe not cramped up with people next to you keep it like this other people have mentioned the same thing
Love this casino. . Awesome place
Only casino around that you dont have to wear a mask at all times and can still smoke in. Loved it
Very disappointed in how tight the slots are. Were from Ohio and have visited the area for the last 15 years or so. This casino was always something we really looked forward to visiting. We never won big on the slots but were always able to play for 5-6 hours at a time. It seems that many fewer people are going to the casino. The management may have tightened up the slots to make up for fewer patrons. I would recommend loosening up the slots a bit. Im sure more people would come if they thought they might be able to win some money or even lose a little but over a period of time. Sure hope the management makes some adjustments to their payouts. A 15¢ return on a $2.00 bet isnt much of a win.
Nice casino, cozy, staff not breathing down your neck .NO COFFEE AS A FREE BEVERAGE. COCA-Cola products including Red Cream soda Mmmm. They fail to preadvise you that the $10.00 free play you get for joinng their players club is not valid for 24 hrs after you get your card and must be used with-in 30 days or you lose it. Rooms- only 40 of them, didnt have one, but the hotel looks real nice from outside
Fun so so so much fun and a great employer too
Their restaurant is pretty nice and quality food. I dont gamble much, I will play wolf run 2 and diVinci diamonds, but understand there is no real winning, walk on a game with that understanding, then you wont blow money like a fool. Just momentary fun. Have a great eve everyone, enjoy life, but be thoughtful, caring, & responsible.
I won $2,700 on slots so that was allot of fun.The hamburgers are awesome special barbeque sauce. I live in the valley and will ride two up on my Indian just for the day.Saw Micky Gilley just before the covid sent Micky and the band home. Amazing show up close and personal with the entertainment.Where you going to get that type of experience?
Had a good time there too.
Did the valentines day thing a few days early. Had the all you can eat king crab. Great food buffet. Twenty dollars per person. Filled up then dropped a few dollars in a slot. Nice night.
Having a rough time right now. But Staff was still Nice.
I dont know. The machines are hitting. Then all of a sudden they go cold. But over all staff if excellent games are fun. Jackpots are hit daily. I enjoy it alot. Like i tell friends. Give alittle get a little sometimes get a lot. Thats the fun of it.it a nice casino.only 90 minutes to phoenix.RIM COUNTRY. COOL COUNTRY.GOOD PEOPLE.
It was fun it was clean and the staff is always kind and curious. Id recommend to anyone.
Loved it! Nice modern friendly place to get your gamble on!
First casino Ive been to since January...feels good
The property and facilities are very nice. So is the theme and design. Our room was spacious and very comfortable. I say room because that is what the hotel called it, but, I think it was more like a suite with two impeccably clean rooms.For the gamblers, youll find great slots!The only slightly drawback is its remoteness. You have to drive quite a distance through beautiful pine forests, rugged canyons and clean fresh air.Did I say drawback??? Hardly!
Clean and friendly. Machines were tight but not surprised with the virus and all.
Just ate at the restaurant. The steak sandwich was delicious.
If I could give it a minus I would!!! Staff is nice but the machines are tight af!!! I would NEVER GO BACK!!!
Nice place. Clean, but fairly small
Great place to give your extra money to. Lol
Great Casino. wonderful Snack Bar and Restaurant. The staff is friendly and polite. The facility is well maintained and the restrooms are always clean
We had a great time. The casino is clean and well maintained. The staff is very helpful and courteous. All of the rooms are suites, they look brand new, theyre also very clean and they are comfortable. They have two flat screen TVs in each suite as well as either one King or two Queen beds and a pull-out. They have a microwave, small refrigerator and a K-cup coffee maker and the coffee is delicious. Id stay there again in a heartbeat.
Slots are tight. Never see anyone win. I wont good back and Ive been there quite a few times.
Nice room. Good food
I love this casino. I am here daily. Not too many people at one time. Staff is very friendly which makes for a more comfortable environment unlike many other casinos Ive been to. Slot machines are a lot less expensive to play on as well. Hotel rooms are clean, fresh and comfortable. The grille as well as the restaurant food is absolutely delicious. Only thing I would like to see change is better player rewards.
Best BLACKJACK for hundreds of miles. Great table rules, dealers are on your side & are allowed to give you professional advice, $5 min bet is fun for beginners and veterans alike, not to mention the blackjack tournaments they hold weekly. If youre a fan of blackjack, these tables will not disappoint.
Good casino, won some money there and staff was friendly
Nice casino. Waitresses are great
Nice cafe...we had a chili dog and fries. Was very good. I also had to get another card because I lost my old one and had no problem with doing that. Great visit!
Incredible service, staff, and location. Coming from AZ it was a little disappointing there was minimal alcohol available but the casino, hotel, and staff made up for it big time in their service and great attitude. Definitely going back.