The casino is fair, the customer service is always good. The environment needs help, and what what I mean by that is the flooring is gross and the tables and chairs are from 1988. I never eat here so I cant judge the food. I will say during this covid event they are the best place to go for the casino. They are out doing jokers casino by far.
Good food, plastic fork and knife, hard to cut food. Unsanitary conditions at the gaming tables due to the fact you have to touch your mask every time you take a drink after handling possible contaminated chips. I believe with the plastic barriers it would be more sanitary to go with mask
They have decent food that does not cost a lot if you gamble with a players card for an hour or so. Nice staff and service is on point. We had an issue with a man yelling and being obscene and once we talked to floor it was addressed right away.
Just visited this place a couple of days ago because the food was always delicious, but to my surprise it is not like before. Cajun chicken pasta dish was my favorite and they didnt have it available. I ordered shrimp scampi, which comes with 2 chicken breasts that were really dry and somewhat burnt, mash potatoes were ok but had no type of flavor. There was not a lot of people and the food took forever to come out. Waitress didnt come as often to check on me and my guest, and then they expect a tip. Drinks were served in small plastic cups and were very expensive. Will think twice before going in next time!
Slow because of covid 19. But the food was very good and they are open late.
Only casino in Pasco Washington. Great food, great sports on tv, great gambling and great drinks.
Made money and took it home to thanks Meeses(plural Moose)?
Great one dollar ahead winner
Nice friendly staff.need to bring back either 3 or4 card poker...
Great food! I had the rib eye and it was perfect! A little bit of a wait, but it was kinda busy. Great atmosphere! Friendly staff!
I dont gamble or drink. Buttt the food here is amazing! Seriously they do a great job and of course they have food prices too. I recommend the Club Sandwich but no PICKLES!
This place has the most amazing rib eye steak! If you go there give it a try, its called the Roping Ribeye. It is well worth the money. Good cocktails too!!
I can count on the great service, delectable food and yummy cocktails each and every visit. I have been going to Crazy Moose for roughly 15 years and they have never let me down. Keep it up Crazy Moose!
Always friendly. I dont go alot but they almost always remember my name. Dealers will help you learn how to play. And they want you to win and are awesome. I love this place! Food is great. If you think the dealer made a mistake say something they will have it looked at on the recording and let you know if they are wrong they fix it right away .
Fun and friendly atmosphere. Nice employees. Very friendly and happy always smiling.
Love the food!
I dont gamble, I go for the Pho on Sunday or Monday. Huge serving, it takes me 3 days to eat it but I am little. Always fast friendly service and patrons.
Its good attitude.. Good food ! People friendly.. Wish they had a hotel There. !
The dealers are very helpful, great tables. The food is very good, and the drinks are yum.
Great food but they dont have anuff games
We had a tasty steak and potatoes meal. Great price and attentive waitresses. Lots of gaming tables and locals having a great time.
Great food and service
Great place just sucks your money in like a shop vac
Megan was a wonderful bar tender. Had a great time.
I went in there to play Texas holdem and it was my first time playing at a live poker table the reason i gave 5 stars was because of the dealers I am horrible with names but they were extremely patient with me and answered any questions I had. If anyone wants to get their feet wet at a live poker table I highly recommend this casino just for the dealers. And an Fyi they do a spread limit I think it was 3/20. Anyways great experience will definitely go again. The waitress was great and attentive and the locals playing were awesome as well.
Management and customer service are awful..... judgy..... full of themselves.... wont go back.....
Forgot how to treat their loyal customers. Ive been going there for 20+ years
So upset with the costumer service we got today from (MORGAN) she was rude racist and tipped her self. My husband and I always come here for lunch love this place but the one star is for Morgan who doesn’t care about costumers or the service that she’s giving. When she brought my husbands drink she spilled it on the table and didn’t care to clean it. I don’t know if she doesn’t like Hispanics or what’s her problem but we pay and always come to this place and never want to be served by her ever again!!! We check our bank statements and my total was $15.20 and on my statement it’s 18.48 who does that!?? You can’t tip yourself because you didnt give good service. So disappointed.
A lot going on, decent food & drinks.
Went in for a late night meal and got a huge plate of nachos for $10 and some change plus the was polite.
Nachos were awesome need more than one person to eat them.
The taco dinner advertised online had been discontinued without notice. The cocktails tasted like the shots were measured out by machine.
Great food and service and the staff go out of their way to help.
They stay open 23 hours a day, which is nice. Sometimes there too busy with not enough tables but the staff is cool
For thr most part the dealers here are all friendly and approachable. I hate going to gamble and feeling like Im not welcome to sit at a table. The waitstaff its terrible here it always has been. You can barely get a drink even if you walk up to the bar. If youre at a table dont count on any one even asking you. Im a generous patron, even if the service isnt great. Scott Meineke, is the best floor person in this place. Havent seen him for awhile? There is a new guy kinda looks like Brutus from the popeye cartoon. He is not welcoming, doesnt seem to account when you spend money or track comp info if at all. I lost $500 the before yesterday and dont think a dime was logged. Frustrating when this happens. There is a dealer named Neil he is amazing, really entertaining and i feel good even if I lose. Always has good vibes and is fun.
These guys cheat. If youre winning they will find a way to kick you out. Its seriously a scam.
Im not sure what changed but the Pho doesnt taste like it used to. : (
Cant give the biggest opinion hence the 4 star rating but the chicken strips and nachos were pretty good
Good food. Friendly dealers. Decent payouts. I recommend this place.
Decent place for casual food and drinks. No slot machines at this location. About half the tables are blackjack or Spanish if youre a fan
Fun time just dont bring rent money
Great staff and gotta love the nachos
Nice atmosphere, most of the dealers are fun and friendly. Some should have never been hired, horrible people skills. Same with wait staff. Over all above average. Some dealers want to be speed demons which Im sure management loves. More hands dealt, more money for the house. Forget them! Its your money, if you want to take your time and think about your hand, do it, its your money. You control the tempo!
Great staff and mimosas, table only casino but thats probably a good thing based on odds
Told us we couldn’t drink or play after 2 drinks because we were too intoxicated. We may have an accent because were from out of toe but saying grace before dinner and telling the waitress to having a “blessed night” does not qualify us as intoxicated. They also too out out extra meals ordered. Told us we could not see the camera cottage of someone else talking our food off the tables.
Place to eat and have a great time.
Great place for drinks and food.The tables games are fun and entertaining.Great service.Sit at the bar or at a table..Either way the environment is great..
Didnt stay. Walking into the place they were nice, friendly. Made you feel welcomed. They didnt have what we wanted though so we ended up leaving.
Always great good and great service.
Great Casino!! But Im writing this because of the guy they just hired working the bar. His name is Paul and he is awesome!!! If your in there gambling or whatever, and you wanna drink, go to the bar and ask for him, dude is a total people person and we just had a blast in there with him. Good, good dude!!!
Hard to beat the Crazy Moose. Super cute servers who keep your drink full and serve great food. I like to watch the football game there on the big screen TV and play some card games too....
Nice atmosphere, love to play there
Good food, drinks and a great place.
Great food. Good drinks.
Good place to meet people with a warm feeling.
Good lunch food, service is always friendly and quik.
Wednesday excelent prime rib special
It must have some of the best food in the Tri-Cities. It is a cozy style casino and very grounded and down-to-earth place. Its always fun and they have great happy hour and drinks
One of the best meals we have had in a long time. We all had prime rib. What great presentation! Thank you Executive Chef, Chris Van Hoorlebeke!
Really good food good service, great menue choices. Will go again. Will recommend.
Great get a way.
Its a fun place to visit. Sometimes you win. Sometimes you lose. But the food and the service there are excellent. Just know your limits . And if you can afford it go have a good time!
Great place to eat. Had nachos. So large half order was to much for people.
This place has amazing food everything on the menu is great. My favorite is the prime rib and tri tip. No slots but the tables are fun. I like the late night poker.
Was first time there, as long as you are playing you get free drinks to, it was fun and they give you a free play for your birthday.
Food is very good. I dont gamble, so i cant tell you about the casino portion.
Spent an hour and around $150 dollars waiting on a server at three different tables
No slots? Never been to a casino with no slot machines. I have now. Did not stay
Husband and I have been going to the Moose Casino for quite some time mostly to eat dinner, theres been times when food was excellent and there was a period when it wasnt, but lately food has been pretty good, maybe a new cook. The only bad experience was on 12/05/2018, when we stopped for dinner after arriving from out of town. We ordered the prime rib dinners, told the girl who took our order (Kaylin) how we wanted our prime rib cooked, medium well. We told her to bring us an appetizer, coconut prawns, & after we finished our appetizer, we waited for quite awhile for our dinner. She finally came by & asked if we wanted our tab, we said we hadnt got our prime dinner yet!. She responded that we never told her we wanted the prime rib dinners!!! WHAT??? We left hungry & frustrated. We returned following week since the Moose is close to our house, & hoped we wouldnt end up with same waitress, but fortunately we got a very nice friendly waitress.
I love crazy moose casino, i love the dealers and all the workers cuz their all friendly and quik to help and the food is always good and its a safe environment to b in.
Manager was rude. told us we were too intoxicated to play after 2 drinks. there was 4 of us on a Wednesday night which is 2 for one prime rib night we ordered 4 for us eat and 2 to take home. the 2 that were brought out for us were removed when we when to play black jack. and we were told that they were taken by other patrons of the casino but they would not show me the footage of said patrons stealing our food.
My breakfast was awesome, will go back for sure
Specifically went here because their website said they have Paigow. When I got there the very nice bartender told me they had gotten rid of Paigow awhile ago. Nice establishment though. It was a Monday night so it wasnt too packed but there was still a descent crowd. Stayed for a couple hours playing pull tabs and having a beer.
The ppl are nice and friendly. Coconut shrimp are delicious!!
Go at least once or twice a week ... :) love the dealers, most of em got a good personality an make it enjoyable. Good atmosphere. The waitresses are a lil slow like the other reviews are saying but overall the food is excellent... i would defiantly recommend this casino... :)
Best steak around. Great food for excellent price. Very surprised. Comfortable place for a woman to go in alone. Check it out.
Funny and winning the best
Good drinks the waitress was really helpful.
Food is good servers r great and dealers nice enviroment
Food is good here and drinks great place to gamble and watch some of the baseball games are football games here
Good breakfast at 5am on a Sat.
A casino with no slots so only kind of a casino.
Very friendly service, the food was pretty good, but the environment definitely was a casino. More separation between eating and gambling areas would have been nice. Portions were incredibly generous.
If you want gaming this is the place, No slots but tables and poker at.its best
Best prime rib dinner in town amazing mashed potatoes and garlic bread very reasonably priced
Good food but high prices
It was great had fun
I have been there many times and any thing I have had to eat has been very good from breakfast to sandwiches to steak or prime rib
Went here for the first time last night to gamble and have a couple beers. Was having fun and the first 3 dealers were great. Then came Daryl, a short little dealer. Ive been gambling a lot and Ive never had a dealer that compares to how rude/annoying/argumentative this guy was. I will recommend any casino over this one because of the headache Daryl is. What an embarrassment!
Great food, good atmosphere and the dealers are really awesome. Usually more of a winner than a loser here lots of seating and large screen TVs to watch sporting events on.
Sound was too low on the TV and the picture would flash off at times during the Seahawks game Thursday night
The food is fantastic and they have great customer service. Very attentive to the customer
Small but cozy. Pretty nice place