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Als Sporting Goods
643 E University Pkwy, Orem, UT 84097, United States
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bu
Review №1

Very nice sporting goods store,Anything you need for your outdoor activities.

za
Review №2

If I could give this place less than one star I would. I bought a new shotgun on Black Friday. I took it out the next day and it had tons of issues misfiring and the safety did not work correctly. I took the gun in to see if there was anything they could do for me. The associate said I needed to speak with a manager but they were on the phone. I waited for a while for the manager but the associate came back and told me the manager was not going to come speak with me and that there was nothing they could do and I needed to go through the manufacturer. The associate offered to have someone there call the manufacturer on my behalf and they would call me the next day. That was three days ago and nobody has called me. I contacted the manufacturer myself and they are saying once my gun is received it will take 5 weeks to get it back. So I spent $400 on a broken gun that Al’s sold me and did literally nothing to help me with band now I will have to send it in and not be able to use it for more than a month!! I am very dissatisfied with Al’s and probably won’t shop there In the future after this experience. I would definitely suggest purchasing elsewhere especially if you are looking to purchase a gun!

Ja
Review №3

One of the best experiences ever. Bought a pair of shoes that hurt my feet and had thrown away the box and didn’t have my receipt. Alec Salmon, the store manager and team were generous enough to allow me to exchange the shoes and ensured I was happy with the new ones. One more reason why I’ll always buy from Al’s. World class customer support!!

Jo
Review №4

This is a great store. They have very competitive prices and the employees are always willing to help you find what you need. Ive bought bike helmets, cleats, guns, and plenty of other things from here. I would definitely recommend shopping here for your outdoor needs!

K
Review №5

Large selection of almost any sporting / leisure activity equipment and attire. Store was very organized. Helpful and very knowledgeable staff (they hire professionals to oversee speciality departments). Sales and services for pedal bikes are offered here as well.

Al
Review №6

Good selection of athletic products and apparel. There are some good deals if you hit their sales.

Te
Review №7

Trying again.1st- Zerick (my Sales guy), GREAT customer service! He is Gold!2nd- Selection is Outstanding!3rd- Facility is well organized, clean and easy to navigate.*** Only negative was some Employees seem to avoid interacting with me as I paid for my purchase.Too well run for attitude to take away from the experience. If a Team Member is behind the counter when Im spending money, please dont act like my greeting is an inconvenience.Would be 5 Stars if not for that.

Na
Review №8

I bought a ski mask. Through away the packaging (because I thought I would use it). Ended up not liking it so I brought it back the SAME DAY with the receipt (but not the packaging) and they won’t take it back. That is terrible. So what Al’s is saying is that you can’t try something out even if you are the receipt and return it. Pretty pathetic Al’s. I will make sure not to recommend people hereHopefully management will actually read this and try to help. But I don’t think a big company cares about a single customer. It’s a shame

Sp
Review №9

Love the guys that they have at their pro desk! Have bought multiple guns and equipment and most recently this bow. Very grateful foe the time they spend educating me and getting me started.

Br
Review №10

They usually have what I need and my experiences there are always good. This visit to Als was for 9mm ammo which has been in short supply for several months. They had just received a shipment that wasnt out on the shelves yet, but they brought out the 5 boxes that are allowed per customer per day since the shortage began and I went home a happy man.

Mi
Review №11

Great selection and knowledgeable employees. They are always ready to help, but dont lurk around the corner trying to sell you. This is my first stop for anything outdoors related.

La
Review №12

Als is the best sporting goods store in the valley- hands down. Its not even close. If other local stores are out of something, I can almost always find it at Als, and at the same price or cheaper. Their customer service has always been top notch for me as well. I was just there, and Logan and Luke were both extremely helpful. There were some complications with an online order, but they were kind and helpful through the whole process. They werent accusatory or cynical like other stores can be with online orders, but talked to me like I was a human being, and gave me a good discount on what I was buying as well. Both of these guys went above and beyond to make sure I was taken care of. They genuinely cared, and it showed, and it earned them a customer for life.

Da
Review №13

One of my absolute favorite places for any kind of sports or outdoors gear. All the staff are friendly and professional and pricing is very competitive. Ive never had a negative experience here and I have no reason to believe that I will anytime soon.

da
Review №14

This is the best sporting goods store in the county the prices are better than the others and their employees are quite helpful

Cr
Review №15

They had what I was looking for for a good price, and happy, friendly employees. I would give them 5 stars if the gun counter employees would EVER answer the phone. Before driving in I sat on hold for over a half hour! I never did speak to anyone in that department. My son tells me he has consistently had the same experience.

br
Review №16

Ive been shopping at stores like this my entire life but this is the first place I feel like they also want you to get the best products for the best prices. Ive found so many great things over the last few years. They win.

Er
Review №17

Als is great usually has some great deals on random things I have bought high end mittens for $20 camo shirt for $5 some things seem overpriced. Lots of team sport inventory. Great for guns and ammo great prices

Tr
Review №18

I really like Als Sporting goods. They have really competitive pricing and super friendly and helpful staff.

El
Review №19

I’ve never had any issues with anything in this store. Clean, good layout, good products, my favorite sporting goods stores by far. Staff is friendly and not intimidating.

Sa
Review №20

Perfect for all sporting goods! They have Jordan releases to, where you don’t need a pre order, the only place besides Fice in salt lake where you can stand in line for the releases

Ke
Review №21

Als used to be a great store with great prices. Now their customer service is terrible. Their inventory tracking is even worse than their customer service. I have bought multiple items on line with in store pick-up, just to drive 40 miles to the store and find out they dont have the item I just bought. Even if I called ahead to make sure they actually have the item. I keep thinking they are going to get better, I dont think I am going to hold my breath.

Ev
Review №22

Employees super nice. Great deals!

Sc
Review №23

Great customer service. Willing to help out

Au
Review №24

The greatest sporting goods store in Utah County, hands down! Awesome sales throughout the year, great selection of all sorts of products and brands, and very helpful friendly staff. Beware, youll probably always find some deal too good to pass up.

Ja
Review №25

They were having a sale, but we didnt know it until after we purchased a pair of shoes and checked the receipt. Seemed understaffed.Nice store. We saw some 6000 dollar bicycles for the first time.

An
Review №26

Hands down my favorite sporting goods store in the utah valley area. Find everything you need here and usually you’ll find it on ale. The staff is the best. Very friendly and willing to help you find anything you need. I highly recommend you coming to als.

He
Review №27

I placed an order online for a Patagonia jacket on Labor Day. Based on the information on their website I expected that it would ship the next day, but by Friday I still had no shipping update. When I called to enquire about it I learned that Patagonia products needs to be specially ordered and so it would be another 1.5-2 weeks before my product would arrive from Patagonia to Als and then get shipped to me. This is extremely frustrating because there is no indication anywhere on there website that this is the case. Apparently this is true for other products as well, so a warning to others to check that whatever you are ordering is something they actually hold in stock. I was able to cancel my order, but Im annoyed that they were not honest about the shipping so wont be ordering from Als in the future.

Za
Review №28

They say they will price match items, but that doesnt seem to be true. We found an item from Als own online store, and they wouldnt honor the price in the store, and said we have to purchase it online. Even one of their sales associates at the store told us we should get the internet price, but the manager wouldnt budge. Be careful trying to get items for the same price you see them online.

Jo
Review №29

Fantastic place to get all kinds of sport equipment. The employees are helpful and kind but some dont have experience with 90% of products in that store

Kr
Review №30

Large selection and pretty good deals scattered throughout the store. The employees are all friendly and go above and beyond to help you with whatever you need.

Ka
Review №31

Best selection and best pricing in Utah County in my opinion.

RP
Review №32

Awesome store for sporting goods. Get all my Nike swag here and camping supplies. Great staff and store will keep coming back over and over

Mi
Review №33

Great prices and nice selection. Staff is friendly. They always have what I need. Flash sales each week are amazing.

Co
Review №34

I was upset about my experience but an employee by the name of Ostan listen to me and we worked it out. Great company to work with for all outdoor activities.

Mi
Review №35

Had most everything I was looking for. Labor day discounts were decent, too.

Re
Review №36

They have bike tube in stock when others struggle t get them. There bikes are good bike and not low end. Will not break by the end of the season but. Will be ready to rde for years.

ma
Review №37

Always a great place for finding sales. Helpful staff and fun sports gear!

Jo
Review №38

Als is a great place to.get anything you need for fun in the sun, sports, travel, exploration, or anything in between. Their staff are courteous and friendly and have never failed to ask me if I need help with anything. They always have a HUGE sales so chances are you can get a really great deal on anything you might be looking for. Overall I give Als two thumbs way up.

Ke
Review №39

This place is so much better than the big box stores. Its a Utah based company, has great deals all the time and has epic sales multiple times a year.

Pa
Review №40

THANK YOU, Als Sporting Goods! THANK YOU, CAMILE AND ERIC in Footwear! I needed to exchange a recently purchased pair of Chacos and the process was SEAMLESS!! Both Camile and Eric were KIND, COURTEOUS AND PROFESSIONAL! This is just one more reason I keep returning to Als Sporting Goods for my outdoor gear.

Mi
Review №41

Poor customer service & policies, cool products

Br
Review №42

Great service! Very nice store!

Wa
Review №43

I would highly recommend Al’s sporting goods for those who are looking for good deals and quality service on hunting equipment. Logan from the archery department set me up with my new bow from Al’s and I couldn’t be more satisfied. He knows his bows, and especially how to help educate a beginner like myself.

Cl
Review №44

Always great deals at Als... We do a lot of gift shopping here... Everything for the outdoors people in your life. Also.. Check the website... Sometimes even better deals or closeouts with free in-store delivery..

Ma
Review №45

We spend a lot of time at AL’s and have found good deals. Overall, I am impressed with their inventory and prices. You can pretty much find anything you need here. Most of their staff are friendly and willing to help. We have run into a few issues with staff not knowing a lot of information that would be helpful though. It could be a product of covering SO many areas of recreation. We had an employee me my new Osprey backpacking backpack, that was purchased from AL’s and was potentially too small for me, was not eligible for replacement under Osprey’s warranty. However, I later discovered, Osprey allows return for any reason, including size. We’ve had a few instances like this where we either know or feel like we are being given incorrect advice by employees.I wish the employees were experts in the topics so we could get top-notch advice, but I’m sure that’s probably not possible. But as I said, I’m happy with most of the aspects of the store and their inventory and we will continue shopping here, I’d just do your research on gear too.

Ja
Review №46

Great store with great prices but went in yesterday to look at Mountain Bikes. Asked one of the workers about a bike as he was passing by. He looked back at me and rolled his eyes and acted like I was the most annoying person on earth! I went home and ordered bike from a local bike shop instead. Hope he doesn’t work on commission.

Ni
Review №47

Awesome selection, super helpful. Sign up for their Instagram account and they have crazy deals during their flash sales!

Em
Review №48

I don’t know who Al’s purchasing agent is, but they do an excellent job. Al’s is full of stylish and high quality clothes, shoes, and sporting gear. Also, unlike other sporting goods stores, I’ve never had to pay full price.Al’s is the best!

He
Review №49

This company is incredibly mismanaged and is need of some serious leadership training. The majority of good reviews here are bogus, because customers can often be given discounts if they leave a good review. In addition, the staff here are not supported or valued by the company or upper management. Until they begin to see their employees as people, I will be taking my business elsewhere and will encourage friends and family to do the same.

ma
Review №50

They never fail to take all my money... in return I walk away with a deal every time!

St
Review №51

This is my favourite store in the whole of Utah. The staff at the gun counter are knowledgeable and friendly. The store is bright and modern with a great selection of clothing and gear. There are always sales and discounts going on. I always notice the gun prices to be the most competitive in Utah county.

Co
Review №52

My favorite store. Customer service is awesome, people are always asking if I need help finding something. Also, GREAT prices! There’s always great deals going on.

Sa
Review №53

Al’s sporting goods is like a Sportsmans wearhouse but with only the highest quality brands. I love sportsman’s, don’t get me wrong, but I know whatever I leave with from Al’s is a solid purchase that is almost always very reliable, long lasting, best in class, etc. and the one in Orem is no exception, though not too large, it always seems to have what I need, for normally the best price. And the workers have always been knowledgeable and helpful.

Bu
Review №54

Always blown away by Al’s! We went over tonight (arrived at 9:02pm) expecting the doors to be closed, but they were still open! They happily greeted us as we entered.Rich spent time to help my son choose a basketball, which was super nice because it was already AFTER close. After my son chose the ball, Rich even pumped it up for us! Thank you!

Al
Review №55

I love Al’s they have the best employees, they are experts in their specific areas. I love the good deals they constantly have. I bought my son’s bike there and they explain us in detail all about the bike. We love the quality of the products and I could never be happier.They also helped me put together the other items we bought and they test everything to make sure they worked perfectly.I came back as I had a question about the bell and they explained me again I detail. I have seen great prices too and I highly recommend this sports store.

Je
Review №56

Well staffed, very clean and organized. The service my father and I had was outstanding!

Jo
Review №57

Ive shopped at Als for a about a year now a. Have only had good experiences. Yesterday I went in there looking to buy my wife a nicer Patagonia jacket they I saw in there the week before. I went to the section where I saw it last and it was no longer there. I asked an employee and he searched endlessly for it until he found it and the right size. Then I got a great discount with my VIP pricing. This store and these workers are outstanding. I have also found that this store usually has cheaper prices online. And when they don’t they have price matched for me. Excellent store

Ka
Review №58

Ya pretty cool little sporting goods store. They have a good variety of sporting goods, you got fishing, basketball, biking. Pretty chill

Ja
Review №59

Poor customer service at this location. I had a question about ski rentals and was told that the person on staff that could answer my questions was not in today. That’s not an acceptable response during ski season. We called Ski and See and they quickly answered our questions efficiently earning our business going forward,

Ca
Review №60

Its a great store, but they didnt have the court shoes my dad and I need. Too bad, but fine.

Ke
Review №61

Wonderful selection of sport gear/clothing. The clothes can be pretty expensive, but if you wait for their sales, you can get some big discounts. Their gun selection is also very good.

As
Review №62

I had never been in this store until last night. I really liked it and the prices. I was only in there to burn a few minutes and ended up buying stuff. 200 dollars worth. Staff seemed very friendly. And the best part is they sell guns unlike other stores who don’t do that.

Co
Review №63

I honestly love this store so much. The people that work here are so nice. It doesn’t feel like some big box retail empire that couldn’t care less about the customer. Al’s for life.

Ma
Review №64

You should be able to pay outside at the tent sale, instead of going inside the store.

Ja
Review №65

Needed a new bike chain because I snapped mine. Staff were really friendly and helpful.

St
Review №66

We came in to look at climbing gear. We are newbies and needed guidance! Kendall was the sales guy who helped us and he was amazing! Very knowledgeable about both climbing gear and backpacking backpacks! He spent over an hour helping us to get what fit us best! All the employees are kind. Alex the girl who helped us check out was also very sweet! 100% recommend coming to this store!

Di
Review №67

Ive only experienced their Web presence, but I truly love this company. I had a few issues with sizing difficulties. Their customer support was helped me through it all, and was phenomenal at making sure I was taken care of.

Mi
Review №68

If you need climbing gear, go to this store! The staff are amazing and will bend over backwards to take care of you. This was the best shopping experience I remember every having. That have very knowledgeable climbing there that can give you the details about most every piece of gear they sell. I will go here first for every piece of gear that I need. I love you guys!

Ev
Review №69

They always have a great selection and great prices! It seems like they always have a sale going on which always gets me hooked

Ju
Review №70

During the holiday season we wanted to surprise our kiddos with some new camping gear. After looking at a few stores, we decided to buy from AL’s because of our knowledgeable sales rep Alec! He was very friendly, helpful, and knowledgeable about what we wanted! I’ll shop there again because of Alec! Thanks!Also, when my kids wanted some HydroFlask, we went in and were lucky enough to find Alec again!

Qu
Review №71

I had a very pleasant shopping experience here! The store is clean, stocks tons of different products, its well organized and easy to navigate, and the staff are super kind, helpful, and knowledgeable. I didnt know much about Als until I called them to find a few accessories for my water bottle, and Im glad I did that. I usually went to Dicks or other sporting goods stores before, but Als is my preferred store now!

Jo
Review №72

Gun guys really know their shtuff.

Ty
Review №73

So sad. We loved Al’s but it’s been absolutely pathetic. We went to buy brand new bindings(willing to spend $200) for some skis and they weren’t able to help us out AT ALL with bindings. They were VERY difficult with even trying to get them to mound skis. I would NEVER recommend going here for ANY of your ski needs. It has always been a nightmare to deal with. Has happened more than once. We will be taking our business else where from now on.

Ja
Review №74

A little pricey. But good sales, and selections.

St
Review №75

Great experience getting my son season rentals for skis this year. The skis and boots were brand new and have been awesome so far!

ty
Review №76

Staff is always super helpful and knows there stuff. I have had multiple experiences where they wanted the best deal for me by making me feel like we were one the “same team” rather than a business wanting my money. Super great products that are high quality for great prices.

Ma
Review №77

Impressive fishing section, particularly fly fishing.

Gr
Review №78

Getting harder and harder to find sporting goods at a local store since people just order online. Als has a great stock of all kinds of supplies!

Da
Review №79

I brought my skis back that I had rented and the clerk said I had damaged the ski with a scratch. There’s no way I scratched them. I was on powder all day. This is a scam. Hope the $10 was worth the lost business!

Ke
Review №80

Every department of the store carries everything you need from entry level to high end products. The workers are very knowledgeable and can help you in any of your needs. Great prices as well, would recommend to anyone.

Al
Review №81

Great products and super helpful staff! Nate was awesome and went above and beyond to help me find what I needed. Will continue to shop there. Thanks guys!

Fi
Review №82

Bought my first set of nuts here

Ha
Review №83

Amazing clothing, sporting goods and all around store. Name brand and superb quality.

Na
Review №84

I had a great experience at Als! The shoe section was a little busy when I got there, but I was impressed at how good the staff was at helping all the customers, even when it was busy. The staff was very courteous and helpful, and there was a good selection of the shoes I was looking for. I would definitely recommend this store!

St
Review №85

They have fantastic prices, frequently better than amazon or online and the staff are super helpful. Really, one of the best sporting goods stores I’ve ever seen. Great fishing, skiing and biking equipment.

Dr
Review №86

Lived in Logan and went to Als often. They were always very helpful and had a good selection and prices. Moved down to Provo and was happy to see their new store. As always, they are always willing to help and have always a good experience there

Da
Review №87

My wife and I went in the other day and right away we were greeted! The Associate who helped us was super friendly and made a connection right away! Awesome service plus unbeatable prices!

Ka
Review №88

Great selection, reasonable prices, clean and well kept.

Ro
Review №89

This is my default.store for all things outdoors and especially for a last minute Christmas gift. Theyre always running good sales. Ive gotten anything from winter coats to basketball hoops and more. Great prices.

Ga
Review №90

I love shopping here!The staff is very friendly and informative.They easily have the best prices in town and awesome customer service.

Br
Review №91

Honestly, I’m not sure why other sporting goods stores try. Als is the best, I’ve used them to buy everything from equipment for camping, water sports, and team sports! And, surprisingly for a sporting goods store, they carry new and fashionable clothes. They always have the best prices and frequently have sales on popular items. They rock!

Ma
Review №92

I thought that really good prices were only limited to smaller non-corporate stores but Al’s sporting goods has really proven me wrong. Their prices are fantastic and they have a great selection of outdoor and camping you that I absolutely love. I know that if I need outdoor gear I can go there and I’ll be there for a fantastic price and the employees are very friendly to help me.

Am
Review №93

I LOVE THIS PLACE!!! They have the absolute best customer service and the most fantastic deals. Every time I have gone into the store, I have had the most amazing experience. They are so helpful and their employees are very knowledgeable!

Al
Review №94

The person who helped me, helped me choose hunting gear and they were really helpful and ask what I was hunting and for which seasons. Which I was satisfied with their information that they provided me. This store has everything you might be looking for I’ve loved shopping here for all my equipment.

Ta
Review №95

I always go in to look for fuel for my rides, and they have an awesome assortment of gels, energy bars, and anything else you could possibly want. Staff are quick and helpful as well. Would recommend for any cycling needs.

gr
Review №96

Al’s Sporting Goods is seriously bomb! They have everything and have sales often so you can get quality brands at affordable prices plus customer service is awesome. I always have a great experience there. I’d give Al’s 5 stars over and over again!

Ch
Review №97

Great store! While it looks like a big box store, they feel like the local home sporting goods store. They seem to always have an adequate selection and do great deals on firearms! They have great customer service and are always willing to help!

Je
Review №98

Al’s Sporting Goods is such a great outdoor sports store. I LOVE shopping there. I have bought two mountain bikes and so many other items. They’re prices are great and products are amazing!! I recommend it to anyone.

Ke
Review №99

I love Als. They found these three cute North Face bags for my girls that are perfect! The salesman looked all around the store and really worked hard. They are great with returns and have a great selection.

Pr
Review №100

Really good prices. They had everything I’ve needed. The staff is super nice and they know exactly where everything is, even when I don’t really know what I’m looking for. Overall I would recommend

Information
100 Photos
100 Comments
4.9 Rating
  • Address:643 E University Pkwy, Orem, UT 84097, United States
  • Site:http://als.com/
  • Phone:+1 801-434-7000
Categories
  • Archery range
  • Sporting goods store
  • Archery store
  • Bicycle rental service
  • Bicycle repair shop
  • Bicycle store
  • Gun shop
  • Ski rental service
  • Ski repair service
  • Ski shop
Working hours
  • Monday:9am–9pm
  • Tuesday:9am–9pm
  • Wednesday:9am–9pm
  • Thursday:9am–9pm
  • Friday:9am–9pm
  • Saturday:Closed
  • Sunday:9am–9pm
Service options
  • In-store pick-up:Yes
Accessibility
  • Wheelchair-accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • Cheques:Yes
  • Debit cards:Yes
  • NFC mobile payments:Yes
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