I just ran in with my wife for an item exchange. She purchased a picture frame that was the wrong size. The Michaels staff handled the exchange exceptionally well to include applying a coupon she used for the original purchase. In and out in no time.

Love that store they have the best prices and always have sales

This Michaels is great! I was really impressed that employees were actively upholding the mask mandate, making sure every customer was wearing a mask correctly over their mouth AND nose. It made me feel safe and valued in the store. Everyone was constantly sanitizing surfaces to ensure everything was clean! I like that if you feel you can not wear a mask you can order online and have your purchase brought out to the car to you. And a big thumbs up to Stephanie and Heidi for being outstanding employees helping me find cute Halloween decorations. Even got to use a coupon that knocked 10 dollars off my purchase.

One of my favorite places to go. They always have what Im looking for or can give me some ideas/places to go for it. As a creator/crafter I love how helpful & insightful the staff is. On top of the friendliness

Theyve got everything for crafting and the employees are friendly. Great sales! And they take other store coupons. Unfortunately, the checkout lines are ALWAYS LONG on weekends.

Good selection, although store is smaller than Foothill Ranch. Very friendly staff, very helpful.

Just left Michaels and want to say how this sweet lady name Cathy took her time to answer every question as a new cricut customer.Her energy was so positive and helpful..NEVER once did I feel rush.She took interest in answering every one of my questions and I WAS a hobby Lobby customer.Not no more, Hobby lobby canTake some lessons from this wonderful..Worker name Cathy.Micheals, give her a raise its your worker like her that makes your company.Grateful...

Havent been out and about in awhile. Was sad to see the shelves for paint and polymer clay supplies pretty empty. Seeing all of the Halloween craft supplies and decorations cheered me up, though!

Good variety of yarn for my crochet projects - I am currently working with Lion Brands and Michaels carried every color of the yarn I am using.

Use to work for them and still shop at their stores after all these years. Prices I feel are not always the best but I still come back to my local one. What they dont have other stores will have and cheaper, but for a brick and mortar store Ill keep coming back.

Very helpful. Only place u could find large tracing paper. One of the staff helped.

Very relaxing shopping at this store and very happy and attentive crew.

First time in a long time coming to this Michaels. I got yelled at by an employee for not having my mask over my nose. I told her I was medically exempt, and that my asthma doesnt allow me to breathe properly wearing a mask, hence the reason why I got an exemption. She processed to give me attitude in front of my children and other customers. Her name is Heidy btw. Be careful you may get yelled at! She may also compare your health issues to others like her mother.... how rude! I did call to speak to a manager because this is unacceptable.

Great store I got everything I was looking for as always, Im going back for some other things I want!

Fun store. Shelves were a little bare. Lots of stuff on sale. Used a 20% coupon from the website.

Everything you will need for your creative project!

Always have what I need. Quick in,quick out

Because I Find Any Cain A Beautiful Flowers And Nice Prices, Thanks You,

I ordered a white satin ribbon for curbside pickup. I opened the bag and the ribbon was unraveled, pulled from packaging, and dirty. Looked like a returned product. Had to go back in to store to ask for a replacement & go find it on the shelf. Did the employee packaging orders not care, or was merchandise tossed around enough to be in that condition? Was not a good experience & disappointed. Check your merchandise before leaving.

Very lovely staff. Went for artist loft markers. This was the only Michaels that actually had them encased.

I found exactly what I wanted, mostly at competitive prices. But the checker was on the phone when I went to pay, though I was in line.

Good sales especially around the holidays

Helpful staff. Good selection of just about anything youd need.

Not enforcing masks, and no ability for the staff to assist. Very understaffed, but the employees managed to hold it together as best they could.

Great store friendly associates

I found some very good brush pens at a reasonable price and check out was quick and simple

Everyone is very nice,helpful,& it makes you want to come back!Thank you!

They never answer their phones at all!

The number of different supplies are amazing! So many different things to choose from. I love it there, wouldnt recommend any other store for projects.

This Michaels is ok. The staff is average...not overly excited to ask you if you need help, but if you ask they will tell you where things are.The parking lot spaces are awfully small.

Michaels, the wife loves Michaels, and so does my son! Lots of Arts and Crafts and Holiday merchandise. Great prices and coupons, try to visit before peak times as lines can be up to 10 people, but the cashiers are always fast.

I love Michaels. They always have good coupons and decent sales for all your crafting needs. Download the app! This michaels is always pretty organized and clean. Line can get long sometimes to check out.

Great store for getting crafty. The staff were helpful and knowledgeable when I asked them where something was. My go to place when I need something for one of my hobbies.

Good store. Organized

Great. The staff was very sweet and helpful

Large selection of items. Lots of artificial flowers. I bought some tee shirts. Much cheaper than a regular clothing store. We bought a decoration for our door and beads for jewelry.

Ive been here a handful of times since we moved to the Orange area, and the staff is always pleasant and helpful! Plus, they have great sales prices practically all the time & almost everything you can think of for arts, crafts, seasonal decorations, etc.

So many fun things, gift ideas, crafts and sales. Never like the long line so thats why one less star.

Nice selection of frames and collectable cases

Long lines and one cashier working, walked out

Good spot for crafts

They have a good selection, but didnt have exactly what I needed. I ended up going to Hobby Lobby instead. .

Great selection...

Everything in this place is good. I always find what Im looking for and there is always coupons!! My favorite spot is beads and they sell fine point markers either a set or singles

The store is very cramped. They have tried to fit as much product in as possible but it can make it difficult to move around, especially with a cart. Additionally, since everything is so cramped it can be hard to find exactly what you are trying to find. There is a lot of good products available and they are the same Michaels prices you would expect but it is harder to locate them.

Finally, a craft store with fun stuff that guys might like using, and doesnt stink of potpourri! And after decades of severely outdated cash registers, they finally upgraded - still cant use Google Pay though, which is worth half a star for me. Other half star deductions: checkout lines are absurdly long; they have a whole three carts with four working wheels, good luck finding one that doesnt go strictly in circles.

Always clean and friendly staff

Always have what Im looking for! Helpful staff!

Granddaughter and I just love Michaels.

AWESOME SERVICE

A large variety of artsy and craftsy things to do for every skill level

Did not have what I was looking for.

Great customer service.

Has great employees and kids crafts on Saturday my daughter loves to do

Way better atmosphere and helpfulness than hobby lobby.

Good selection

Best arts and crafts

Items easy to find

Awesome prices on Christmas decorations but wish had a bit more selection.

I like this place no matter where there located! Art, Hobby, sewing, Yard decor, its a good place to go!

Not as great as some other locations, but i found some cool stuff

Always find what i need. Clean and organized. friendly faces

Very courteous and friendly. Clean and not cluttered or messy. Good sale items and I love their promotions and classes

I went to get some Christmas deco for my table, was a little disappointed because they didnt have all of the Christmas items out yet. I could tell because there were a lot of boxes all up and down the aisle. There were empty shelves I guess where things would be placed. I guess its still early so I will have to make another trip later.

I love Michaels however there were no employees to help except at front counter. selection of items needed were eh. maybe it was just this location

The cashier was really kind, thank you

Everything you need for crafting anything

Bummed that they stopped accepting competitors coupons

One of my favorite places to visit. Weekends are busier than normal. And dont forget that they always really great sales and if you join their rewards club they always have coupons for loyal customers.

People were friendly and store very clean.

Really like coupons and sales!

Nice selection of products with fair pricing, ample parking with good service.

Always good at Michaels

This Michaels is a nice one. Staff is helpful with locating specific items. I wish that some of them would brainstorm with you, if you are working on a project and not exactly sure how to finish it. Would definitely come back.

Friendly staff - always willing to help.

Great deals

I love going to this place. Too much of a fun store. This particular Michaels is close to my house now but it happens to be my favorite Michaels store. Its always clean and organized.

They have the absolute best selection of art markers that Ive ever seen. Plus there are often discounts and special promotions. A fine art store to explore!

I ALWAYS FIND WHAT IM LOOKING FOR. EMPLOYEES ARE ALWAYS HELPFUL.

Pro tip: Always look online for a discount coupon before coming into the store! ;)

Love getting my vynil from there.

70% off wonderful deals!!

It is a great store and the staff here are generous and always have a great smile on them.

Whenever you need something for crafting this is the place to go not walmart or other company like that michaels will sure have it.

My daughter loves painting and doing little projects and we love that we can go and always find her something to do and with their low prices and coupons its always nice to go home with what you want and at a good price

Great shop. I love bringing my kids to Michaels, especially this one because of how clean, organized and well stocked it is. The employees here are very polite and helpful. I definitely recommend anyone planning on working on their new arts & craft projects to visit this store before spending your money anywhere else ;)

When the jewelry supply is closed, Michaels is Open and usually has exactly what I need.

Michaels has always been my goto for crafts and creative baking needs️

I was looking to put together a wrist corsage and boutonniere for my Schools prom coming up. I was able to go in to Michaels and find almost everything that I needed to put that together. They were extremely knowledgeable, helpful and funny. They call me to my stress is down and help me put together a series of items that will allow me to make the perfect prom accessories.

Beautiful gifting stuff..

One of my favorite places to shop..

Found what we needed for cousins weeding and made it happen within 12hrs. Also some decent discounts. Military discount always helps.

Ordered 6 large frames online for pickup in store. Got home and saw that one of the frames was (a) not in any wrapping/packaging, (b) broken in one corner, and (c) dirty on the inside and outside of the acrylic. What a pain. The frames were pretty cheap though... wasnt worth it to me to drive all the way back to return. Overall Im pretty irritated and dont think Id use this Michaels again.

Not bad to decent acrylic brushes for 6 bucks

Great clean facility friendly helpful staff willing to go the extra mile for there customers

Lots of art&craft choices! ..you could be an artist. Or just be a plain Tinker Bell /Peter Pan. And neighboring businessess services are great. All smiley people.

Great selection. Friendly service.

No help!

Michaels one of those places to go and get your crafts on

This store is awesome its my go too store even if I dont buy anything I love to look but that never happens