I have been coming here for years, then I left and came back 5 years later and it’s STILL THE BEST! The staff has always been incredibly knowledgeable and I have never felt uncomfortable, ever! I do rely on their knowledge of the toys/lube/ect to guid me into the best decision for myself and I have never been disappointed. So far over the past 12 years I have yet to be upset or sad by a purchase recommend to me by the staff. They listen without judgement and they really do love their job. Way to go ladies I have really appreciated all your help over the years!

Abstinenceis grand️

This place is excellent! The staff is super friendly and helpful, Amanda helped me and my partner find everything we needed and introduced us to a few products we didnt really think about. A great experience overall, and well be returning

I have been coming to this store for about 5 years and my overall experience is pretty good. The other day when I came in, I was very surprised to see a guy in there with two children! I thought that was very inappropriate. They were both under 10 years old. I think the store should definitely be 18+.

So Im out side the store after trying to call. I can see the two girls talking inside abd have been calling over and over for about 10 mins. No response.....

Rose helped me out, she was absolutely awesome!!! I like certain things... other stores were kinda judgmental... NOT HERE! Rose totally figured out, what I needed, gave me choices, helped me figure out what i wanted just from talking to me... totally professional and understanding to my needs. She could have steered me to the biggest and most expensive, but she didnt, its like she knew me! 10 stars! Rose you are Awesome!

It is a nice store, it had the stuff I was looking for. The staff was super polite and friendly and helpful, some pretty nice sales going on as well. I enjoyed my experience here, Id come back here to restock on massage oils and other stuff 100%

Went in clueless... Natalias expert knowledge and seemingly personal experience was an amazing help. She spent over an hour with me explaining and showing me different toys. Great place larg variety of what looks and feels like quality everything. I personally went in for a toy and came out with bondage things and a head full of things to consider about my toy purchase... It was a great experience and I will be back again.

Staff have always been fun, knowledgeable, and friendly. They make shopping there comfortable and enjoyable. Great selection & quality.

The store is clean, organized, well laid out and the staff is friendly and helpful. They are very informative with out making you feel awkward. They will help you find what you need with out making you feel weird. Also my husband noted that the bag is discreet.

The staff at lovers is awesome they were very helpful answered all my questions and you also get free gifts to you if you buy something youre really nice experiment

Great place to go and take your time looking around, knowledgeable staff was more the willing to help and are Keen to all levels of experience to help you find what your looking for.

Great and friendly place. The people there are really helpful.

Love this place really awesome customer service! Super friendly. Would recommend to several people!

Super helpful and open staff. They make the purchase casual and easy and will consider exactly what youre looking for, and will help you figure out if youre not really sure!

Great customer service!! Me and my husband love yalls products!!

I love this place, the girls that work there are super cool and helpful.

Convenient location, well stocked and clean. Friendly and knowledgable associates that arent in your face but make themselves available when you have questions.

The ladies here rock! Super helpful and amazing.

Great help great suggestions Prices could b a little friendlier

Great place friendly staff and all around a good experience

Gave number and email for a receipt nothing what if I wanted return something dont ask for it if nothing if nothing is gonn be sent

Great selection and the employees are very knowledgeable and helpful

Incredibly helpful staff, so friendly and awesome!

Got free panties on Valentines week.Prices are a bit high.Nice and helpful staff.

Definitely wont be making another trip to lovers, i found something that I wanted to purchase for my girlfriend online so once I went to the store I could just pick it up. Upon entering the store, one the associates greeted me and began her spill about the different things the store has to offer. I explained that I know what I wanted and where it was located she then began to ask me what it was. I was already nervous about being there but she diffently made it more uncomfortable by asking prying questions and ince I made my selection she began to tell me why the product wasnt a good choice and asked why I choose that particular one. By then I was to embarrassed to make my purchase so i left. For now on I will take my business to Castles instead.

If I could give zero stars I would. If your business opens at 10 am, the person opening should be there BEFORE 10. I had to sit in my car and wait until almost 1010 before the doors were unlocked.

Staff was friendly and great help!

They are very helpful and freindly, arent afraid to get anything out and show you how it works! lol

Excellent customer service!! I spend about an hour in the store and had a ton of questions and the girl waiting on us didnt blink and eye. If she didnt know the answer, she found someone who did. She was very well informed. Had great recommendations. They entire staff gets and A+!! Awesome job!

Friendy helpful staff professional environment

Cool stuff. helpful staff

Always have helpful staff

Great employees, their knowledge is expertise level, lovely ladies, helpful, attentive, and good products also. They were very helpful in not letting us walk away unhappy or with the wrong product for us. And they made sure we benefited from everything as far as warranties, free gifts, benefit and quality of products etc. Thank you ladies!

Omg favorite place ever .... Need a job there and want a job there staff is always amazing

Best customer service and great products

Over helpful and to in your face,

Good place helpful and clean!

Love the store and the employees

Love the staff! Came in twice. Very helpful and going to go back.

Great customer service.

Good selection and nice people

We go at least 6 times a year

I didnt like anything about this store...I LOVE EVERYTHING about this store!!! The ladies that work there are fantabulous! They rock! Never once a bad experience...(and we shop there quite a bit. Every monetarily feasable opportunity.)

Love Jennifer she rocks.absolutely awesome sales person, store is lucky to have her

Great customer service.

The women there were completely judgemental and rude. My husband and I were treated as if we were not going to buy anything and also as if we were gonna steal. They stayed within w 5ft from us the hole time we were there. They made us very uncomfortable. Those girls need to find a different profession cause they arent making that place any money. I no my husband and I will never shop at the Laceys Lovers package again.

Very misleading sales advertising . Not an enjoyable interaction. Sales staff were willing dismiss me and ruined my visit over $5. Had not left the store and immediately questioned the transaction . Wouldnt go back there.

I love this store. Good quality items! Mabey spend but worth every penny! I spend too much money here. The ladies are just amazing. They really make you feel at home and comfertable. They dont judge by body size or sexual orientation. Its better than victorias secret where I feel uncomfortable and judged for being bigger but here its fantasic! Will be back soon haha ;)

Expensive but worth it

Always helpful.

Extremely helpful, always on top of things

Love them!

Great customer service and latest goods.

Very helpful

Ayy, thats pretty good.

Amazing staff

Terrible service by the lady owners. They refused to help tell me anything about the product. They rudely just said look yourself. Bad judgemental service that things everyone is a pervert who goes in the store.