Olympia Resort

Absolutely disgusting. I stayed here with my grandparents for a week and was disgusted by the lack of cleanliness. There was blood on my pillow case, mold in the bathroom walls, the shower head was all crusty, invested with spiders, walls have weird black smudges on them, and the sheets had weird stains on them. Do not come here!!! It is a health hazard for you and your family!!!

Really old, outdated, and not well maintained. Took my husband there for his birthday and we ended up leaving two hours later. I had him booked for a massage but they didnt have any robes large enough for him (hes 63) because they had a number of large women in the spa that day. The spa facility itself was very run down and disappointing. As soon as I walked into our whirl pool suit I could see torn carpet and stains. Not to mention there several living and dead bees in the room! The only redeeming quality is that the manager and maintenance staff were very nice and let us leave without charging us a cancellation fee.

I did not realize that it is closed for good!

Great experience, awesome place

It was a nice place with some neat features like a golf simulator room. But its closed now and may stay that way. When it opened there werent many things around it and it was more special. But by the time it closed a few weeks ago it had slipped a little.It would be nice to see it revived or put to some other use, but it will take some creative vision and a lot of money to make that happen.

Rooms were not top quality but they still were not bad. Felt like a maze at first. Maybe its best to leave where the rooms are a little better. But the bar was a great time, The restaurant had a fantastic buffet for a hotel and overall it was a great hotel. We had our yellow ribbon event prior to our deployment. The conference hall was nice and the catered lunch was delicious.

My Husband and I attended the 2018 Military & Veterans Winter Ball at the Oconomowoc location. The staff were all amazing. From front desk receptionists, bartenders to kitchen staff. Very caring and kind. Beautiful Hotel. The banquet dinner was excellent. Only issue was the ATM was out of order during this very large event. Overall though, wonderful experience.- Griffin family

This hotel is not the most updated, but for the price I was not expecting perfection. Newer hotels in the area were twice as much per night! My big draw was the outdoor pool area and it didnt disappoint. It was clean and spacious with a snack bar steps away. I was happy with my stay!

This place is tired. Staff has always been nice. Ricks resturant breakfast is great... Bar is ill say good. Other than that Its just a place to sleep. By know means is it a dump either. Its just older and could use some money put it no it...

Went for a wedding. This is definitely a resort because it has everything you would need not to leave the compound. Bar, restaurant, pool, etc. It was a little like a maze getting around, but the rooms were nice. Main complaint was that the wedding was 150+ strong and at 4pm. The resort was providing transportation to the ceremony and my room was not ready in time for the bus. I ended up checking in, intoxicated, at 12am. A heavy oversight if you ask me, being that a large chuck of rooms were reserved for this wedding.The location is nice, a bit dark and dated, but nice.

I booked a double queen room for myself and my maid of honor the night before my wedding, just as a girlfriends getaway before the big day. For the amount of money I paid to stay in this room, Im still shocked at the low quality of the rooms. Our ceiling had visible water damage, along with what Im convinced was mold. The wall behind one of the beds had a large bow in it, which although we made jokes about there being a body hidden in the wall, concerned me throughout the night. The fire alarm went off for a good 20 minutes around 9pm and someone just yelled down the hall theres no fire; not even a hotel worker, another guest who called the desk. There were 2 women in this hotel room and we were given 1 partial role of toilet paper, with no additional roles to be found. We ran out in the morning and just had to wait until we got where we were going. The front desk employee had horrible people skills, gave me absolutely no information, just 2 keys and that was it. And there was a very bright light on the entire night right outside of our window, so I got less sleep than expected. I cannot believe what I got for how much I paid. What a ripoff!

My cousin was married here, had the reception, cocktail party and dinner party all at this location and it was perfect. There were 4 weddings on this day at the same time, we couldnt even tell. The staff was very attentive, the food was good and location was beautiful with plenty of space for whatever size wedding you are going to have. Being able to stay here in the hotel overnight was an absolute plus for out of town guests and party animals. This place is highly recommended!

The hotel is okay (the rooms seem really old and the bathrooms aren’t the best); however they charged me an additional pet fee wrongfully to my credit card. I called and told them. The lady at the front desk was nice, but told me I would have to talk to the manager. She transferred me to the managers voicemail and I explained my situation and asked for him to call me when he was in the office. I haven’t heard from anyone since, and it’s been a week. I have tried calling back multiple times and every time there is no answer. I will not be staying with them again in the future - poor management.

I attended a wedding at Olympia Resort in June. There was a conference being held there at the same time. Neither event seemed to interfere with the other. The space was large and there was ample parking. Catering was great- our meal was a strawberry​ salad (amazing) and then skirt steak with green beans, which was flavorful and not overcooked.

Horrible spa experience... Half of the pools werent working and only one of the heaters for the hot tub was functional. One staff member rudely asked us if we were getting spa treatments or else we would have to leave ... Isnt that why we have space robes on? Anyway, the mens locker room was disgusting... old showers that looked like they werent cleaned and chunks of concrete missing from the stall walls. No water to drink and some nasty old exercise equipment inside. My massage was okay, but my wife had a horrible experience. Turns out the same woman that questioned if we purchased massages was the second fill-in masseuse. Didnt know how to give a good massage and had to rush off abruptly toward the end of the session. To summarize, I would never go back and you should never stop by. Spend the additional money and go somewhere else... anywhere else!

The check in process Horrible! The front desk staff needs training. However, Aaron the outlet manager was the damn BOMB! Benji the night club bartender was AWESOME as well. Along with Mrs. P from Ricks and the SPA staff saved our weekend. At the end of the day all these people made my weekend Awesome. The rooms and the resort is very dated. The owner needs to put some money in remodeling and updating the place its so big and could be the place to go to relax and have fun with your girls or lover.

Will never go back. Smelled moldy and like wet dog in halls and our room. My wife was afraid to walk barefoot on the carpet. She suffers from asthma, so when I tried to check out after the first night I was told about the 48 hour cancellation policy. Restaurant was quality was poor. Id rather eat at Dennys. Silverware had to be sent back because it showed obvious signs of use by a previous customer. Pictures on website show a pristine hotel and setting but when you get there its like an over-grown motel from the 70s. No one was in the hot tub but there were plenty of signs they had been. Ill take a Hampton Inn any day over that place.

You don’t get what you pay for. Stay away from this place. Hilton garden inn is just down the street it’s less expensive and is way more updated. I’m actually surprised they let people stay here.

I want to give this a three star because the price matches what you get, so its hard to complain, but there were a few things that just detract from the experience. Waiting 15 minutes to check in because there was only one person working the front desk on a Saturday afternoon, only one bartender at the bar for most of a Saturday night had no-kidding caused 20 minute waits to get a drink. No one was at the front desk when my wife and I checked out; after waiting 5 minutes and looking around we tossed the keys on their computer keyboard and walked out. Overall, not bad; you get what you pay for. Hopefully it was just an off day.

Resort could use a facelift, but its nice for the price. The only real negatives I found was the incredibly touchy smoke detector and the security door constantly propped open. Every single time we cooked, it set off the detector. Steam set it off. Other than that, it was a good value place. If youre expecting a premium place, you may be disappointed, this resort is straight out of the 70s with minimal updates.

Like stepping back in time - an old-school resort for a more relaxed stay. But they still offered any modern amenity we could want. And the poolside bar was top notch.

If there was a way to leave a worse rating I would. We were in town for a wedding and had a room reserved as part of the wedding block. Our room was supposed to be ready by 3. They told us it would be 20 a minute wait. After an hour and a half we still didnt have our room and were late to the wedding. The most frustrating part was me overhearing 2 employees who may have been managers see there was an issue and say I wonder whats going on there? Lets walk away so we dont have to deal with it. I will never go back

The resort was very nice. We had breakout sessions in multiple conference rooms and divided ballrooms and the rooms were conveniently located and accessible. Staff was very accommodating.

Theyre was mold and dead bugs in the window sill, below the windows the wallpaper is peeling because of a dark black and gray layer of mold behind it, in the corners of the bathroom there was more mold and no bathroom fan to keep moisture out, the beds were lumpy and there were crumbs in the bed when I pulled down the comforter and got in. And not to mention the walls are paper thin and the people in the room over were blasting music all night and morning. You could hear them chopping up drugs as well.Great venue for parties and weddings, but they need a serious loan to get the place in great shape again.

I recently attended a seminar here. The room was well set up and clean easy to see the stage. It is also nice that you can park anywhere, even if the lot is full that conference center as hallways attach everything and you can stay inside once you are there

I have it a four due to the fact that the event that was being hosted was CRAZY (a 3 day rave) and they kept the flow organized and friendly. However, our room had very odd temperatures. It was sweltering when we arrived and immediately turned it down. After that we couldnt get the temp quite right. The shower situation was HORRIBLE! It never got hot and at its warmest (thats me being generous) the water pressure was barely a trickle. The resort itself is showing signs of being a bit outdated but is still an endless and nice place to visit.

Was only there for less than 12 hours as I was staying there after a wedding. From what I saw it was a pretty standard hotel. Had a full service bar in the lobby and a restaurant as well.

I was very disappointed even despite others reviews. I didnt have the highest of expectations to start with based on what I had read already, but we stayed there as part of a wedding block. I knew not to expect much, but what really bothered me was that I specifically said I needed a NO SMOKING room, and we obviously were given a room that had in the past been a smoking room, and though it is now non smoking, the room smelled like an ashtray.The room was also damp which amplified the smell, so we turned on the heat to get the damp out and the heater smelled too, like it was going to start on fire. Aside from that, and minor but still.... we had one washcloth and two towels, our bed was uncomfortable the paint job was terrible and there were burns in the carpet. The fan would not run continuously, turned itself on and off all night and when it was off..... we could hear everything going on in every room and hallway around us, due to the paper thin walls. Worst night I have had in years. Zero stars if that is possible.

Lets start out with the positives. The ballroom was wonderful the food was great. The negatives. The rooms were very dated. The customer service was ok at best. If it wasnt for the wedding i dont think I would stay here again.

We went for a conference. It was adequate, but our room was in the basement. There food was pretty good.

The beds are comfortable, rooms are relatively clean, the facilities are nonsmoking so the rooms smell great, not at all musty, and the staff is courteous. But the facilities are also dated. With renovations Id give it a higher rating.

The inside lobby and hallways look nice and elegant. I had my wedding in the tent outside and it was huge and worked really well. The staff was knowledgeable and nice.

It was a horrible experience. our room was not clean even though we asked the front desk to take care of it. our toilet was not working and we reported the problem to the front desk and still nothing was done- we had to ask at 10pm in the evening to be changed rooms so we could have a clean room with a working bathroom. I was offered a $10 discount for my trouble which I found insulting along with a 20% discount off my next stay. I declined the offer to come back to this run down hotel even if they offered me a two week stay for free. we heard they have a new General Manager but he has a lot of work to do to bring this place back to todays service standards. Veronica did the best she could to accommodate us but not having a team that backs her up resulted in us still being completely dissatisfied.

Outdated antiquated and lacking resort feel. No included extras. Comfort Suites next town over less expensive and better service and more pluses.

I stayed there for 5 days for business travel and will never go back. 1. The employees are rude and angry. 2. The rooms carpet was dirty. 3.The spa is old and dead ants were in the hot tub along with dirt on the floor. 4. The pools floor was slimy and the pool area was poorly ventilated and very stuffy and uncomfortable. 5. The bathroom door was broken with peeling paint. 6. The fridge was very old with open freezer and completely unusable, because everything got frozen. 7. They close the outside pool whenever possible unless they have a big event there in order to avoid paying the required guard. The Motel 8 is more luxurious compare to this place.

Rooms ok, clean, seemed like friends had a tough time checking in but everything was normal for us. Not bad. Nothing fancy but no real complaints.

Olympia is fine.The guest rooms are quite outdated and rundown, and even a little gross.The staff is very friendly.The price is decent.Seems like a lot of people may live there full time and hang out all day long.

My friend was getting married so she rented a suite (basically two adjoining rooms with the door off). It was rented so the bride and bridesmaids could get ready before taking the hotel shuttle (rusty passenger van that took 20 minutes for the air to kick on) to the reception hall. When driving up to the front of the hotel it appeared dated and the grounds had basic care (grass cut but weeds in the gardens). When entering the hotel the reception desk is on the right side of the large open space. Staff greeted me and was very friendly. While walking to the room I past the restaurant, outside and inside pools. Pools looked nice but I wasnt there to swim. The 2 room suite was dated and dirty. One of the girls was barefoot for about 3hour in the room being ready and her feet were so dirty when we went to leave she had to wash them first. The lights were dim in the bathroom area making it hard to put on makeup. There are outlets on the walls but the lamps still have internet Jacks instead of USB ports to charge your phone. This hotel is in need of updating.

I helped out with a beauty pageant there. The stage and everything was so beautiful.

Stay far far away. At first glance you might think the cheap rate at this hotel makes it worth staying there. You would be wrong. I had a block of rooms at the Olympia for my wedding this past weekend and everything was TERRIBLE. Let’s start with the free shuttle they said they would provide to my wedding party to get them from the hotel to the church for my ceremony. 2 days prior to the event the event coordinator contacted me to confirm the time the shuttle was needed. I confirmed with her between 12:30-12:40 pm. I left with my parents for the church thinking my wedding party was on the shuttle not far behind me. WRONG. The shuttle time was never communicated to the front desk or the driver which resulted in my wedding party showing up 45 min late to the church and almost missing the ceremony. I was told repeatedly there was nothing they could do and that the person who was responsible was no longer employed with them. So, half of my wedding party piled into cars while the other half waited around from a trashy van to get them to church late. Strike 1. Then, I hear from several guests about all of the issues in their rooms. The hotel is pet friendly for a $10 charge. A guest of mine showed up to check in on time with the dog before the ceremony only to be turned away for 30 min while their room was made up. They came back 30 min later and were told the room was still not ready. They can’t leave a dog in a hot car so they missed my ceremony while the hotel took their time to get them a room. Strike 2. My grandparents showed up in 95 degree weather to no AC in their room. Strike 3. A highly allergic guest had a nest of wasps in her room and was CHARGED $20 to have it removed. Strike 4. Another guest walked in to a room without a bed in it and had to have a cot rolled in. Strike 5. And now, 2 days after my wedding I have had dozens of guests calling me telling me the rate $109 +$12 tax ($121 total) is not what was charged rather all kind of charges in the amounts of $278, $139, $157, etc. are showing up on their accounts. I would caution everyone to stay far away from this hotel especially if you are using it to accommodate guests for your wedding. The cherry on top of all of this is that I have emailed them 4 times to try and resolve these issues and left voicemails of which have not been returned. This place is a literal hell hole. Stay away.

Very poorly maintained. Peeling walls, dirty. The only thing that is nice is the indoor pool itself & the friendly staff.

Enjoyed their Sunday bunch. The buffet had a variety of foods that appealed to both adults and kids. Service as was okay, staff took long than normal to remove used plates from the table. Id return to have their brunch

Could be a bit more well kept. Halls and stairwells dirty. Most of the hotel needs updating. Rooms were very clean!

Staff is extremely un-accommodating and will make excuses until you are unable to make changes. There communication between each other is lost in translation and they dont check there voicemails. Avoid going here if you want to have a good time.

I attended a wedding reception in their banquet hall. The resort looks beautiful and very high class. I would definitely consider using their facility in the future for a personal event.

Good food, good staff, reasonably priced. Will definitely go back again.

Was really expecting a lot better accommodations than we received. The bed was slanted towards headboard, the vanity light flickered like a horror movie, the refrigerator chirped all night, the shower/tub didnt drain, the sink didnt drain, the walls were so thin that we heard our neighbors snoring all night, there were zero available outlets to plug in phones that looked safe enough to do so. It was the worse night sleep ever and would not recommend this place.

Great for a weekend getaway. Comfortable room, nothing fancy. Hardworking spa staff with a variety of facilities. Good cooking for all the meals we are here so far.

We had a great time. We used the outdoor pool and the Female part of the spa. Haley in the spa was very helpful and treated my daughter and I great. She was definitely the highlight of our stay.

Great Thanksgiving meal. Good price, wide selection of food, nice service.

To be honest it was a lot better than I thought. Its great for a couple to get away.

There was a long delay checking in, the room smelled of cigarettes and people sat in the hallway blocking the path of customers. It was quiet at night which was nice and the bar was active and full which was nice.

Stayed the weekend for girls birthday bash. Package deal. Room decor very dated carpet torn and filthy. Given vouchers for drinks food and spa .the breakfast buffet was listed the time served as 2 pm went to eat restaurant was closed with no explanation...went to bar lounge to get some food. After waiting for a long time bartender finally checked on our order...food came out cold and looked terrible with no explanation when we asked about why the food was cold he said the cook didnt turn on the light to signal the food was ready so he didnt know it was sitting there getting cold...no apologies...then went to spa where things got worse..no eucalyptus in the eucalyptus room clerk said they ran out...outside pool was actually closed because their lifeguard went home..we had guests meet us there to swim with us and they PAID to do so without being told the pool was closed!!! The place is old and doesnt look like they are maintained at all.rude employees topped it all off..wont be back anytime soon

Does not even deserve a one star. Dirty, outdated hotel, smelly. Hopefully it will get sold or bulldozed soon. There are much nicer places in the area to stay, avoid this if you are smart. Check news articles online about all the problems there. Dont give them your money.

Clean, great service, enjoyed the bar and the comedian.

Its a good meal for a fair price. The waitresses were very nice and attentative.

Very nice . Service excellent! Great place to stay or just rent a hall for event.

What a lovely building. But their coffee machine was out of coffee and I was tired. But I liked sitting in those chairs. Yay

No. No. No.I am by no means a germophobe but good grief. Cobwebs in every corner, including between the headboard and wall (I only know that because the mattress and headboard are pulled away from the wall) paint peeling, tub and toilet dirty/grimey. My daughter was running around barefoot in our room and when I put her on the bed to change her clothes her feet were so dirty. The pool was fine as it was a pool, but everything is just so dirty and dated and its simply unsettling. Daddy long legs and their little webs on the ground.I dunno, Im just not impressed at all and it put my anxiety through the roof and hampered my weekend.

Worst hotel experience I ever had, my boyfriend and I had booked a night yesterday (Saturday febuary 18th) to celebrate Valentines Day because we both work long hours and couldnt enjoy it the day of. So we celebrated this weekend, when we walked into our room at first it was nice but then we immediately started noticing issues, the pamphlets they leave out about the hotel were crusted like they had been dropped in water, room service clearly never replaced them because when you tried opening the pages they were stuck together or ripped, we specifically paid for this room because of the hot tub, well we had no hot water and it was covered in hair and dead skin. It was absolutely disgusting, but regardless of that we still tried to make the best of it, we went out to dinner and came back around 8pm and tried to order some dessert through room service and the man at the restaurant said they were closed and werent serving. When on the book of the hotel it said room service was available until 10pm and he said yeah I dont know what to tell you when we discussed these issues between the water and filth and then room service the front desk had an attitude and acted as if it was a natural occurrence to get calls like these, we checked in at 3:30pm and ended up leaving around 9:40pm, because of all the issues. When we checked out they said the manager wasnt available and still charged us full price. DO NOT RENT A ROOM HERE. This place is absolutely disguised and staff are not friendly and do not care about customer service whatsoever.

Really nice rooms with comfy beds. Nice spa areaanf bar

Attended a wedding here and it was lovely. The food was delicious and the decor was very tasteful. I would recommend it to anyone looking for a nice wedding spot.

Fading hotel from a different era feel. Not a bad experience tho...

The resort was in fine shape for the New Years Eve party it hosted for 2017! Shortly after Olympia announced they were closing the resorts doors.

Great amenities for your stay. Be prepared to be pampered. Popular for corporate meetings.

The conference room was in good order for the event I attended.

Convenient location, fair prices, mini fridge, comfortable bedding, clean rooms, nice staff, decent restaurant. It needs some renovations in certain areas, but for the area its largely a good choice to stay at compared to some others. I wouldnt have a wedding or resort intention when staying here, but its nice for a hotel if youre just staying a night.

For two days I have tried making a hotel reservation for New Years Eve and have become very frustrated!!!!! I write this review in hopes that the way Reservations are handled currently are reviewed and that if the One person who can take reservations is OFF, that there is a back-up plan and someone else can handle and make reservations for those few days while they are gone.Yesterday, I am told it is the Manager who I need to speak to and I am put into a voicemail and assured she always calls back. I waited all day today for a call, and nothing.Today, I call back and I explained yesterdays conversation and the guy tells me that is correct. Only the Manager can make reservations, but she is off until Friday. No one told me that last night when I was leaving a message and expecting to get a call back today. I then asked, is this manager the only one in the entire place who can make reservations and he states Yes for special events like this. OK, maybe it is just me, but that sounds foolish to turn away business. When people call to make reservations, they dont want to wait for phone calls back, they want someone on the phone at that moment to handle their request.So the guy on the phone today explains he can take my request and will have the manager call me on Friday. I am not looking to wait several more wasted days of not knowing if I have a hotel and confirmed reservation. However, reluctantly I start to give my information and state I would like a King size bed, to only be told that it cant be guaranteed. He said I will not know until the day I check in, if I get the bed size I am requesting. Then to only be told that is very common. (I must have been very lucky in my 40+ years of traveling to ALWAYS have received the size bed I requested, since the hotel staff explained this is very common.) I understand if at the time of making my reservations you tell me all King beds are taken, but to say I wont know until I check-in is wrong!Feeling like I was just spinning my wheels now, I ended the conversation and said thank you to the gentleman and said I will take my money and business elsewhere. I was really looking forward to having a fun night out with the hubby for New Years and ringing it in at the Olympia Resort, but now I guess I will be making different plans!!!!!

The service was horrible at the hotel bar. Two bartenders behind the bar. Maybe 10 people in the bar. We walk in and sit down. Bartender #1 walked past us multiple times without asking if we (or anyone else) needed a drink. Bartender #2 serves a couple to our left that was there before us. A lady arrives and sits down to the left of us. He proceeded to serve her. Then two guys sit down to the right of us. He walks past us and asked them what they wanted. At point we picked up our money and leave. No wonder why the place is closing down.

Felt like we were in the basement. Very run-down, bad patchwork on the walls ( if even fixed at all). We could almost see outside from one of the holes. Spiders on the bath tub, cob webs on the fan unit ( where the hole is). Pool area shows water damage, no towels provided, just dirty all around. Very disappointed...

This hotel is very outdated and pretty dirty. The only great thing that came out of it was how great Molly at the front desk was. She is extremely professional and helpful, Olympia is very lucky to have such a wonderful employee.

Went up to use the spa. Had been there years ago, and had good memories. I should have stayed home with the memories. Hasnt been cleaned or renovated in years. They need to sell out to real hoteliers.

Could be a beautiful place, but needs a major cleaning and update.

I hate to give this place a 3 because we enjoy going every year, but it is getting dated. Had trouble finding an outlet for my cell phone charger, worn carpets. The restaurant closed an hour early and we had to leave to get dinner. The piano was out of tune and I so love listening to my husband play in the hall. We will keep going, but Id love to see them invest in themselves.

The staff was friendly and attentive. The rooms were in major need of renovation. The lighting was horrible in the bathroom area, which made getting ready for a wedding extremely challenging.

They had very nice facilities and a good look to them! The location was easy to find and parking was easy!

Very out dated. Spend money to make it nice and that place could actually be a good sit to go again.

Clean and organized event. We participated in the oconomowoc beer fest. The decor was a little dated.

Delicious food, fresh, variety of choices, dessert bar/table. I give themA 10.

Nice pool area and short drive to downtown Oconomowoc bars and pubs

Great pool and spa area surrounded by a pond with a fountain and a wooded area. Very picturesque.

Sadly place closed. Was a great place to stay.

Heater in my room was not temperature controlled. Either it was 80 degrees or I had to turn off heat and freeze. The ventilation fan in bathroom didnt work. I was here for convention. The walls were not noise proof and it was difficult to hear in my conference room due to loud speakers in neighboring rooms. The food was mediocre at best at the restaurant.

Was here for a race. They were very accommodating.

Waited an hour to check in! Understaffed! Nice place but only two people at front desk thats only one more than a motel. What a joke

You get a good bang for your buck. Nice rooms.

Its a very nice hotel. Food is good and staff is very freindly

Very nice place. Pleasant atmosphere. Nice staff.

I was there for a wedding and it was very fun! Great space with very patient staff!

Remote location, clean rooms, respectable staff and a quiet bar

It was a cool place, I just wished the front desk would have told us we needed to pay when we asked where the pool was

Great place. A lot of facilities (pools,bar,spa,etc.) Staff is nice. More spread out as a flat facility than a vertical building. Careful about picky surprise fees on how you leave your room.

I have stayed here numerous times for weddings and it has always been pleasant. Staff was very polite and rooms were clean and taken care of.

My wife is a soldier and we go here for military events. The staff is fantastic and the rooms are spacious and clean.

Staff was fine, tv in room had electrical problems, general condition of facility needs help just look at main entrance sign. DO not ride in hotel van, steering was way over 2 minimum play in wheel. Eleven of us were relieve once we got out.

This is the absolute worst place! It is a friggin roach motel for sure! Stayed last weekend (10/20/17). The room was filthy, cob webs, spiders, roach infested. The toilet and tub were not tidy at all. We received no housekeeping services as our room was not cleaned the entire weekend; our towels were never replenished. When we complained to the front desk, they couldnt care less and did nothing to rectify these situations. Please do not stay at this outdated run-down hell hole.

This place is a total dump. Not worth the time or energy to stay here. The owners are money grubbing jerks and could care less about you. I have sent many complaints to the management about missing reservations, and my room having a caved in ceiling only to fall to deaf ears.

My husband and I stayed there because of a wedding. Everywhere you looked, the hotel was in need of upkeep and repair. Our first experience....BED BUGS. Check your mattresses!! We moved to another room and it was not much better. The sheets were so old, the corners were stretched out and did not stay on the mattress which had no mattress pad. The hallways were very dark and all the rugs were very dirty and worn. There was wood molding that had been split and it was hanging off the wall in the hallway. The bathroom was in need of caulking repair and the toilet seat needed to be thrown out!Our last morning there, the electricity went out and therefore there was no restaurant available. I think everyone enjoyed the bagels they found in town better then the usual buffet.After we left, I realized I had left my phone charger. I called right away and the front desk had it but I needed to work with housekeeping to get it. Multiple calls and messages left and still can not get anyone on the phone or to return my calls. The hotel manager does not even return calls or answer his phone.On the positive side, there are many good restaurants in the area to enjoy!!

I stayed here two nights for a conference with my family. There were cobwebs in the windows, peeling paint, and broken blinds all in the common areas. It really seemed as if they didnt have a cleaning staff. The room we stayed in wasnt much better. The sink kept standing water in it, the water in the shower was yellow, and the bathroom wasnt clean. There were more cobwebs and broken blinds in our room and the laminate was peeling off of the countertop. The spa area smelled of mildew/mold and one of the bathrooms in the mens area was dilapidated, unclean, and rusty. I would not stay here again.

Looked just like your average Ramada, Hilton, etc. hotel with a different name. All of the employees were nice, and it was an overall good experience.