Fun and exciting way to do something different. A little pricey but worth it.

Pack 220 recently visited this place and amazingly, we had an awesome time. The staff provide excellent support and patience for the Cubs. This is a far cry from the first time we visited about 2 years ago. So, they’ve made great strides on improving customer service.If, you expect a lot of video games, this is not the place. You’d need to visit Andretti’s. But, for laser tag with the troops or family. It offers some relief from higher priced places. I’d recommend this for small (kids) birthdays and short family outings. Again, not necessarily for gaming, but fun for laser tag kid style.

Great place for a fun family outing! We dropped in as part of my daughters 13th birthday celebration and the whole family had a great time. Not too crowded, friendly staff, well maintained and has a new Virtual Reality system that all the kids really enjoyed trying out. The laser tag is a great way to get some great exercise while having lots of fun. We will certainly be back again soon. Check their website for some deals to save money.

We did the delta party package and let me tell you, our son and his friends had a blast. The entire staff including Daniel and Ty were so great and helpful. We didn’t have to worried about anything because they even helped us set up the room and when we finished, they cleanup everything.They really made my baby boy have so much fun. I would recommend having a party here because they take care of everything.. thanks guys !

I was here two years ago, March 2016, and we had a great time. I was here today, March 2018, and Im beyond disappointed. This place is a mis-managed shell of its former self.Ive attached two pictures because things are simply broken or not working all together. I had promised my kids I would buy them game tokens for between the Laser Tag competition but the game credit system was broken so there was nothing to do between Laser Tag games. Instead of switching the games to free play, management does nothing and kids just wander around looking at the games in demo mode.The only positive thing I can add is that the 2000s music is pretty entertaining and reminds me of when my kids were much younger.I hope management can turn things around, but I suspect this place may not and probably should not be around much longer. We didnt even finish our third game as my kids wanted to leave.

Took our kids for some indoor fun and they had a blast. It was our first time there and they treated us amazing. Alyssa was great, her personality alone was enough to make us returning customers. The facility was clean and well kept. All the staff were approachable and helpful.

Had my boys joint birthday party here and all the kids had a blast. Staff was very friendly and helpful! Party ran smoothly, thanks for everything!

So awesome! Had a ton of fun, especially against other teams. The arcade in it was also super fun with friends :D

Honestly the best place to do laser tag!! The staff was amazing and made me and my friend have a good time. I would honestly go again! Best part is how, I believe, after 7PM there’s a all day pass till midnight for just 20$. I will recommend this to all my friends when doing laser tag again.

This place could be so much better if it were organized better. The fact that there really isnt seating outside of party rooms that need to be booked is a huge inconvenience.They have a sofa and a few surrounding chairs which is kind of weird. Itd be ideal if they had picnic table styled seating or something.I do like the fact that they have unlimited laser tag. The kids really love that. Also, I like the fact that they hire what appears to be high schoolers though thats met with challenges.All of the staff were congregating in one of the party rooms chit chatting. That was ANNOYING. But, they are kids so what do you expect.Overall, not a bad place. They just need to fix the seating problem asap.

This Laser tagging location is profoundly te best place in which one can experience and do Laser tagging. The Environment was amazing, it was light hearted and fun with just a hint of competition. The staff were kind and caring and really helped and treated te customers amazing. The facilities felt new and had plenty arcade games which were extremely fun. The Laser tagging was phenomenal and you can truly feel the laser tagging experience. Tops down the best Laser tag anyone can go in Florida.

Awesome staff. The VP gave me a tour of the laser tag area before I booked. Kids had a great time. Unlike others we have played, the kids were allowed to finish the game after being hit and all players get to see their ranking. Guns light up and are more like a video game style rather than looking like actual guns. Only one small issue, the machine for the arcade game cards broke while we were there. However they had someone on site fixing it with a half hour on a weekend. Overall great place. Very family oriented.

Thairek and Justin were very helpful at the front desk and knowledgeable of the overall laser tag experience. It was my 1st time there and definitely can see myself coming back. Thank you for the great customers service guys!-Chris

I went there with my friend and yes I enjoyed it but there not many prizes for us to get with tickets and you had no utensils for the people when they are having a party so one of your workers had to go out to the Chinese place to get forks and stuff and the workers were rude and didn’t want ven clean and they were very harsh and mean to me and my friends I would say next time hire people who have a better attitude and I actually want to be there not just be there for a pay check

This was a neat little place that I attended with my girlfriend for a nephews 9th birthday party. They had recently updated they location to accommodate more birthday parties with a separate private party space. There was a Pizza Hut in the same Plaza that we ordered from and the staff happily served up the food and drinks! The layout of the laser tag was apparently recently updated and the challenging fun time for everyone! Plenty of arcade games to keep you busy while youre waiting for your turn to play

This experience was life-changing not also with a staff extremely friendly but they went out of their way to assist us Alyssa the most helpful employee I have ever met and a smile so bright that it was brighter than the laser in the laser tag this is a place that I will come too frequently just to see the employees just to know that I am being waited on like royalty thank you Alyssa you have captured my heart and my familys forever

Weve had a great time at this facility both visits. The laser tag field is crazy!!!! The teenagers we take love this place. We have had issues with tge bathrooms being dirty, but the employees are willing to work and take care of whatever needs to be done.

We had a large group of 31 scouts on Saturday morning who were able to play three games of laser tag each. The staff was helpful and handled their internet being down very well (it did come back up)! All of the scouts had fun and I think the most fun was had when the adults got to join in. I will definitely be having my son’s next birthday party here - very clean and an exciting place.

This place has come some ways, new owners and staff, much cleaner, and the staff is very outgoing and friendly. Love what they did with the interior and new games. Recommend 100%DanielJustinJulienAwesome guys!!!

The laser tag was ok. The kids enjoyed it anyway.However, the guys working there were rude. I was less than pleased.I ended up buying a card with credits for the arcade while the kids played and half the machines were down.I was very disappointed in my experience there. I wasted a couple hours of my vacation on this place

I came here yesterday and it was awesome dude I read the reviews and saw alyssa’s name come up a few times and Shes the only reason we wentWe got lucky enough to come when she was here and she exceeded all expectations 10/10 would recommend this place especially with Alyssa there she made sure everyone had a good time and when there was a conflict between us and some other players she managed the situation with respect and solved the problem by the next game. I believe Janiya was the name of the other girl that was there and she was so awesome and helpful as well she played with us and made the entire experience that much more funThe gentleman that was with them was very knowledgeable on everything and was able to answer all the questions we hadthe games were fun but the main reason I willbe coming back is because of your staff, great job utrazone you guys are killing it

Its fun!!!

I wish I could be happier with my experience. We celebrated my son Birthday and of curse the kids had a blast. My disappointed was with the services. When parents look for a place to celebrated birthday its because we dont want to do everything. I had to cut the cake, severed drinks, pizza, make sure that we had napkins. When I said everything I mean it! What is the point to paid for a birthday if I can do all that at home. I hope they take my review as a consideration because the place its Super Cool and Fun!

Lot of fun. Alyssa and Matt were great with our group of kids.

Went for a birthday party, played two games of laser tag, ate Papa Johns pizza, then played arcade games, then ate cake. They gave out goodie bags for the kids. Employees were super nice and very attentive to our group.

I purchased a Groupon and visited this establishment. It was not very busy for a Saturday afternoon however the bathroom was quite dirty, the staff is made up of teens who listen to respond, and not to provide you the information that is asked for. 5 of the 7 laser tag vests/guns were not working properly ( 1 blue and 4 green) which wasn’t communicated until I approached the attendant who was on a cell phone. My daughter had fun, yet was also disappointed in the operation of the vests I have 1 more game on my punch card, I hope they can get it together before my next visit.

Had my daughters birthday party here and we were running late and having little issues but general manager Daniel really looked out, great customer service and attention to detail, really made my daughters day, appreciate the staff there

Maybe hire employees who will work and not sit around playing on their phones, ignoring paying customers and being rude to the kids.

Great experience, I’m not sure but it was a heavyset dude and a light skin girl who helped me the whole time! Also it was very packed but the staff was very friendly and took care of us we are from Puerto Rico we will be back to visit thank you so much

Eh, wasnt the best place around. Back when they first opened, it was amazing! I know it has gone though many, many different owners and its a shame as this place could be AWESOME if they could get it under control. I hope someone will pick this place up, vamp it to its prime and make something great out of it.

Great place to play laser tag and play VR games!

The arena is awesome, staff is very friendly, highly recommend!!!

It was cool to play with my young boys and girlfriend. Will definitely go back

Listen to me carefully. My 7 year old son had a birthday party and it was absolutely out of this world. All of the guns worked flawlessly. There is nothing worse than having equipment issues while the game starts and you or your child cant play because of equipment issues. The staff was top notch. 3 girls kept the games going with proper instructions and overseeing. They served cake, pizza and drinks, handling 10 kids with ease. My hat goes off to the new owners and management that have invested a lot of money to make this laser joint a top notch place again.Feel at ease when you plan a birthday party here. The price was great for the amount of games and pizza the kids (and I) had.Btw when we realized there wasnt a cake cutter in the cake, the manager extended the game time so we could run to old time pottery to grab one. It shows you they go above and beyond.

Had my sons party here and the staff was very professional and made the party a succes!

My son had his birthday party there today and said it was the best birthday hes ever had. Staff was absolutely wonderful and very attentive. They really went out of their way to make sure everything was fun for the kids. Highly recommend!

Had a great time with my family. Owners are great and look out for there customers. If your visiting from out of state this is the place to go. NO hidden fees or gimmicks like the other laser tag places in the area. All ages can have fun. So if your in the area or on vacation this is the place to go.

Too expensive for the experience. Much better suited for little kids not adults.

Excellent course! The staff was kind, helpful and made our night a great one!

Its fun to play and hang out but its a bit expensive.

The new owners have completely Changed the atmosphere of the experience. They made sure that the arena was safe for people to use, after the incident with the last owner and Change the arena to make it more exciting to play in.

The management handled our large group with mixed ages as young as 6 up to 30+ with no issues and very accommodating. It was fun and entertaining! We will definitely be back.

Great facility, nice staff. Love it.

They had great staff, super friendly and our kids loved it!! The unlimited was the best... We are def making this something we do with them... cant wait to go back!

The Woods laser tag was sold in January, 2013 to new ownership. The new owners have 10 stores and know how to run a quality laser tag operation. They remodeled the store, renamed it to Extreme Laser Tag, and installed brand-new laser tag guns from Zone Systems.The store is improved. The equipment is brand-new. And the management is now new and very competent.AAA+

Been here 4 times in past year due to birthday parties and my kids love it here.

We came here with our kids and some friends. All I can say is why didnt we do this before. It is super fun and quite a nice workout. Any one thats given a 1 star rating is because they never came here.

I live in the area and I love this place. Its the perfect environment for the children. And I Especially like Anthony and Hannah they always finds away to make me and my children laugh.

Had a party reservation booked for this weekend. (booked it 3 weeks ago) Just received a call they state they have to cancel because they have been locked out of their building. (They state leasing dispute). Guess they have not paid their rent..... What a joke. Nothing worse than trying to change a party 2 days before it happens! I would recommend looking for a different company before even considering this company!!

Fun lazer tag! Only 15 minute games. There is a small arcade to play games while you wait for your games. On certain nights they have unlimited lazer tag per person.

This place was great. The manager was very friendly and gave us a great deal, the facilities were superb. Great prices and awesome course. Definitely going again

When we went in we asked the workers (which were on there phones) when the next game was going to start and they just went back to their phones, also there were cockroaches everywhere, and cans of coke were laying everywhere. Terible experience!!!

The only reason they get 1 star is because you have to give a star in order to give a review.....THEY SUCK!!!! DO NOT COME HERE. Save your money. Service is horrible. Equipment does not work at all. Again the service is HORRIBLE. You have been warned. Please find another place to take your family for fun. Super disappointed!

Great bang for your buck!

Amazing Set up and Iron man was there, Ultrazone has really made the place look great!!!!

They had rookies on the register that charged our group three different prices. When asked why we all got charged different prices, they told me than they have a no refund policy and charged our group whatever. Some of us payed up to a $10 difference. Better trained people should be on the register, not incompetent little girls.

Super staff, awesome game options, sweet multi-level room set-up!

Super duper fun and affordable for 4 kids and 3 games it was only 30 bucks they have an arcade were you can wait and play game although some of their arcade machines were broken but it was still a great experience

Affordable and fun. Get the all day pass you will want more than one go.

When I went a few months ago, I found the management to be really difficult. The rangers who ran the games of laser tag were pleasant and helpful. I especially liked the shorter African American guy and the guy who looks like Jack Black. The air hockey table was messed up and I overheard the young female manager talking down to the rest of the staff which really turned me off to the place. It was really busy but if the management was better, it would have ran more smoothly and been a better experience overall. Its unfortunate because I really enjoyed the rangers, but because of the management I will not be taking my family here again.

I had my daughters 9th birthday party late 2015. We decided to do 3 laser tag games. You can choose 1, 2, or 3 games based on the package. I chose 3 because it was the best value and I wanted everyone to have fun. From the beginning to the end these guys were organized, nice, informative, and professional. We have done other parties in Orlando like Rebounderz and I would say by far this place was the most fun and affordable. If you have kids that dont show up they wont charge you for the no shows. Our hostess Hannah took care of us from the beginning to the end. She was there with the kids helping them with their vests, brought out the pizza, etc from the beginning to the end and extremely patient

Done expect much. Place is run down, machines dont work and the customer service was less than thrilling. They say they rotate players every 10 mins but we sat there 30 mins whole the other group played. Not much to do while waiting except blow money on games that barely work. When we said something about the wait the employees basically just gave us a shrug and said they didnt know what happened.... They were busy watching basketball instead of game time. Will not be back.

Unfortunately, it is closed. Weve had good experiences there in the past but this morning we went for an impromptu visit about 20 minutes after their advertised opening time and the doors were locked, no lights on, and nobody answered any of the phone lines for their ocoee or clermont locations. Bummer.

Great place. Great staff

Im a certified sniper with them lasers real deal this place fun for kids gleee aye aye

I would not recommend this Extreme Lag Tag. The facility was worn down and seemed not well maintained. We were given a space for our party, which was gradually taken over by a larger party until the point we were shoved into a small corner. Our ‘dedicated helper’ showed up once to give drinks and didn’t come back again. Drinks are limited to Pepsi and Mountain Dew; water had to be requested several times.Pizza is from Pizza Hut and was delivered almost an hour before the kids ate; so it was cold and greasy.Our kids’ games kept being pushed back because the large group kept being placed in front of our group, so we were waiting 40 mins or more between games. Which isn’t fun with 9 boys.Really the only reason why they received any stars was because my son and his friends had fun. Fortunately for them, they don’t handle the service side.

Extremely dissapointed. It is way to smokey. I started having problems with my breathing. When i said something, they just walked away like i wasnt there. Half of the arcade games dont work. Tickets are unable to be redeemed because the prize spot is out of order. Everyone is screaming for the chance to be heard over the music. Kids are climbing INSIDE the games while parents and staff look on, but dont say a word. We are crossing this off of our places to try again.

This place was so much fun for the whole family. Well definitely be back!!!

Great place for kids (and adults) to run wild battling each other in the dark.

It was amazing we were all having so much fun and all the arcade games and the best part is the laser tag so fun go to this place I know Im coming again

Great time. Staff is great and a fun target during laser tag lol

Excellent fun for all and great customer service

Cancelled my sons birthday party the day before the event (I had booked 7 months in advance) without a refund, because I told them they were being rude during a phone caIl.

Ive been here twice, and Ive loved it both times. The staff is really nice. The first time we went was on July 4th, and there wasnt anyone there. However, because of that, the staff extended the Google Offer we had until September and gave us free games of laser tag. There was a technical glitch for a bit, so the staff also went and bought us a pizza and soda for lunch while we waited. They ultimately ended up giving us 2 more free games too. I really cant say enough for how great the staff was.The 2nd time we came back with a group of our friends, and, without asking, they gave our friends the same great deal we got with our Google Offer. Even playing against younger kids, our group of 6 in our early to late 20s really had a lot of fun. We are thinking about going back for a 3rd time!

The WORST customer service I have ever dealt with. They were not willing to with me at all. Tried several times to explain the situation and was told the only way to resolve my problem was to pay them, They were more worried about getting their money than making sure the clientele was satisfied. I was planning on having my sons birthday party after we had this other party there, but now I will make sure to stay clear from this laser tag. It is sad too, since they could have been a huge success in Ocoee..... poor customer service is going to ruin this business.

I honestly have no idea why there is any 1 stars. I thought this place was awesome and extremely fun.

Very intense, Red, Blue, and Green color teams, Fun for Birthday Partys

Very friendly staff. Kids had a lot of fun playing laser tag.

Kids had a great time!!!

Great fun for all ages. Just watch out for the campers!

Got this down the side walk from Laser tag awesome day.... Kids and Mommy enjoyed them self....

This place is ridiculous! We asked how there laser tag area was before purchasing & were told we would see a video. There are rude & after seeing the video we asked about a refund & were told no. No personal skills do not waste your money on this place.

HORRIBLE TO THE UP MOST HORRIBLE....HOT NO AC. KIDS WAS DRENCHED IN SWEAT AFTER COMING OUT THE LASER ROOM..NO NAPKINKS, DRINKS ARE NOT UNLIMITED WE GOT A 2 LITER PEPSI AND A GALLON HAWAIIAN PUNCH JUICE FOR 9 KIDS... BUGS EVERYWHERE.. TOKEN MACHINE BROKE.. GAMES DONT GIVE TICKETS EARNED AND THEY SEE NO TICKETS DISPENSE AND WONT REFILL GAMES... NEVER AGAIN WILL I COME BACK..

These people are a rip off first I booked a party and called right back to reschedule and they said I would have to pay for the full amount of the party. I gave them my credit card to put the $25.00 deposit on it and they charged the full amount. Exavier was the rudest, most insulting person I have ever delt with he was snobby and refused to help what so ever should not be a manager!!!!!!!! please do not book a party here ever ever ever

I’m glad they are back!

Our kids had a great time!

This place absolutly sucks manegement is lacking brain cells and can barely do math. The actual arena is highly unsafe and I wonder why it is even in business. Watch out for an assistant maneger named Joe Austin. He is VERY RUDE AND UNPROFESSIONAL.

I liked it because I have never went laser tag

If your going for laser tag. Food and water is bought at a gas station and brought over to you.

Good old fashioned laser tag.Fun !!!

Good

Great staff

Awesome people, and a great atmosphere.

Donut

Love it!!!they were friendly

New owners. Had a blast. New game system. Awesome!!!!!!!!!!!

Donut

Good

Laser tag of game.

Great time...